Comfort Aparthotel Lourdes Lorda

Hotels
•
Comfort Suites
8.2 (117 reviews)
18 Esplanade du Paradis, Lourdes, Hautes-Pyrenees, 65100 , Lourdes , FR
33-05-82809892

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Pets allowed

Facilities

No single-use plastic straws
Guest education on local ecosystems and culture
Free WiFi
Terrace
Luggage storage
Wheelchair accessible
Outdoor furniture
Elevator
Golfing nearby
Downhill skiing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Poor air conditioning
Limited amenities
Inconsistent service

Categories

Cleanliness
7.55
The rooms were fairly clean but some reviews suggested areas of improvement, such as the bathroom condition.
Service
8.55
Staff were described as friendly but there were issues with response times and availability.
Location
8.55
Hotel was in a perfect location for walking around town and visiting attractions.
Room Quality
8.05
Spacious room, but there were issues related to air conditioning and overall comfort.
Amenities
8.55
Standard amenities available, but some were limited, such as toilet paper and cleaning frequency.
Value for Money
8.05
Pricing was considered fair for the services rendered, although some amenities did not meet expectations.
Food and Beverage
8.05
Breakfast was deemed fair for the price, but availability of items like tea and coffee was lacking.
Overall Experience
8.25
Overall experience met expectations in some areas while disappointing in others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Experience comfort and convenience at Zenitude Hôtel - Résidences Lourdes Lorda, your perfect retreat in the heart of Lourdes.

Bedrooms with Kitchenettes
Relax in one of our 89 modern guestrooms, each equipped with kitchenettes featuring stovetops and microwaves, ideal for extended stays. Enjoy amenities like satellite programming and minibars for your entertainment and convenience.

Exceptional Amenities
Take advantage of our complimentary wireless internet access and a welcoming communal living room, perfect for unwinding after a day of exploring. Don’t miss our onsite snack bar/deli for a quick bite.

Prime Location
Situated just a short stroll from iconic landmarks like the Basilica of Our Lady of the Rosary and the Sanctuary of Our Lady of Lourdes, our eco-certified aparthotel ensures you're never far from memorable experiences.

Book your stay today and embrace the serene charm of Lourdes!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Guest Reviews

8.2
Based on 117 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
J
Jose angel • couple • es
3
Habitación distinta a la reservada
Cons:

La habitación asignada ( 104) no correspondía con la que reservamos , ya que reservamos un estudio doble . Al llegar por la noche no había nadie en recepción para poder reclamar y que nos dieran la habitación que habíamos contratado , con lo cual solicitamos un reembolso de la parte proporcional ya que la habitación que nos asignaron no corresponde con el precio pagado .

2026-07-11 • via Nuitee
J
jean • family_with_children • fr
6
Cons:

le confort de la litelie pourrait être meilleur

2026-07-11 • via Nuitee
U
URSULA • solo_traveller • fr
5
Pros:

L'hôtel est à proximité du centre et de l'arrêt de bus.
Le personnel est agréable et disponible.

Cons:

Le petit déjeuner n'était pas assez varié !
Pas de possibilité de collation (distributeur)
Les lampes à des côtés lits ont une luminosité trop importante.

2026-07-10 • via Nuitee
Y
Yah Evelyne • solo_traveller • fr
9
2026-07-10 • via Nuitee
S
Sara • couple • es
8
2026-07-10 • via Nuitee
D
Domingo • couple • es
9
Pros:

Todo

Cons:

El desayuno es mejorable pero estaba bien.

2026-07-10 • via Nuitee
C
Christophe • solo_traveller • fr
1
Cons:

Bonsoir,
Vous vous moquez de moi, je n' ai pas pu aller
à l'hôtel à cause de mes soucis de santé.
Booking n'a pas voulu que je change de jour.
J'ai payé pour rien.
Aucun geste commercial pour un client de longue date.
Merci Booking.

2026-07-09 • via Nuitee
K
Kinga • solo_traveller • pl
7
Pros:

Przestronne pokoje

Cons:

Malo warzyw i owocow na sniadaniu monotonnie

2026-07-09 • via Nuitee
T
Theodore A • extended_group • us
8
Served its purpose.
Pros:

Walkable to the grotto.

Cons:

Air conditioning is not good . Too hot in the room.

2026-07-09 • via Nuitee
M
MGFABRO • solo_traveller • es
7
2026-07-08 • via Nuitee
L
Léa • solo_traveller • fr
10
Pros:

Super appart hotel, tout à dispo pour 1 nuit c’était idéal. Mention supplémentaire car nous avons pu venir avec notre chien donc c’est vraiment très appréciable !!

2026-07-07 • via Nuitee
L
Lydia • extended_group • gb
8
Great accommodation, we truly enjoyed staying there
Pros:

Good location, clean, lovely staff

Cons:

I wish the aircon was adjustable and not fixed to a certain temperature

2026-07-07 • via Nuitee
M
Merlin • couple • us
10
2026-07-03 • via Nuitee
M
Mabel • family_with_children • gb
4
2026-07-03 • via Nuitee
V
Vimal • family_with_children • fr
8
2026-06-30 • via Nuitee
M
Maria Edelweiss • extended_group • it
6
Consigliato per i pellegrini
Pros:

Camere da letto spaziosa con angolo cottura e bagno luminoso. Aria condizionata per stare comodi in ogni stagione

2026-06-30 • via Nuitee
O
Ornella • solo_traveller • fr
7
2026-06-30 • via Nuitee
J
Joel • extended_group • us
10
Very pleasant stay
Pros:

Very comfortable all facilities are in the unit clean decent stay

Cons:

Needs more bathroom paper

2026-06-30 • via Nuitee
G
Guy • couple • fr
7
2026-06-29 • via Nuitee
V
Venkat • couple • in
8
Very good
2026-06-29 • via Nuitee