Ibis Aktobe

Hotels
•
ibis
8.8 (1269 reviews)
5 Utegen Seitova , Aktobe , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Cons:
Room temperature issue

Categories

Cleanliness
8.7
Specific sentiment from text mentions 'Чистота' and 'очень вкусные завтраки'.
Service
9.2
Positive feedback on the staff's helpfulness and politeness, especially the receptionist.
Location
9.2
Described as 'отличное расположение, рядом с центром'.
Room Quality
7.7
The room temperature issue has negatively impacted the rating.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
9.2
Positive sentiment indicated by multiple mentions of 'вкусные завтраки' and 'бизнес ланч'.
Overall Experience
9
Overall positive sentiment with high ratings highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 20:41

Property Description

Modern Comfort and Convenience

Convenient Amenities: Ibis Aktobe offers air-conditioned rooms with free WiFi, a desk, and a flat-screen TV. Guests can enjoy international cuisine at the on-site restaurant and benefit from free private parking.

Room Variety: Guests can choose rooms with a balcony for city views or opt for a standard room with a safety deposit box. Bed linen and towels are provided in all rooms for a comfortable stay.

Multilingual Staff: The hotel boasts a multilingual reception team fluent in English, Russian, and Turkish, available 24/7 to assist guests with any inquiries.

Ready to experience modern comfort and convenience at Ibis Aktobe? Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for KZT 2,500 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 3 years old stay for KZT 2,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1269 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
A
Aisulu • couple • kz
10
Pros:

Чисто,приятно

2026-05-13 • via Nuitee
Огурцова • solo_traveller • kz
10
2026-05-13 • via Nuitee
D
Dyuzimov • solo_traveller • kz
10
2026-05-12 • via Nuitee
Жанысбаева • solo_traveller • kz
10
Pros:

Персонала , кухня и отель. 🥰🥰🥰🥰🥰

Cons:

👍

2026-05-11 • via Nuitee
Z
Zhibek • extended_group • kz
9
Thanks for all stuff and for good service
Pros:

I liked everything

Cons:

I liked

2026-05-10 • via Nuitee
D
Dinara • solo_traveller • kz
10
Pros:

Относительно новая гостиница. Очень дружелюбный персонал.
Номера современные, чистые.
Все принадлежности есть, в т.ч.банные халаты.
Постельное белье свежее, отличного качества.
Есть чай, кофе, вода, электрический чайник, холодильник.
Завтра очень хороший. Кофе вкусное.
Парковка удобная, охраняемая.
Для курящих на балконах предусмотрены пепельницы. За это отдельный респект.
Лифты бесшумные, новые.
Все отлично. Очень рекомендуем.

Cons:

1. На завтрак можно добавить апельсиновый сок и чуть больше свежих овощей.
2. В номере не хватает кофейного аппарата. Ну или хотя бы побольше пакетиков растворимого кофе.
3. Хотелось бы маленький столик. Если заказываешь еду в номер, некуда ставить.
Есть стол, но на нём стоит набор с чайником, напитки. А прикроватный столик совсем маленький. Но это уже просто пожелание.
4. Матрас нагревается под телом. Возможно наматрасник тонкий или его нет вообще. Очень некомфортно спалось. Вроде постельное белье отельного типа, классного качества, но чувствовалось что матрас нагревается под телом сильно.

2026-05-04 • via Nuitee
S
Saule • solo_traveller • kz
10
Pros:

Завтрак понравился, было все, что необходимо для полноценного завтрака

2026-05-04 • via Nuitee
A
Arystan • solo_traveller • kz
10
2026-05-03 • via Nuitee
A
Arystan • solo_traveller • kz
10
2026-05-03 • via Nuitee
Y
Yerbol • family_with_children • kz
7
2026-05-03 • via Nuitee
R
Ricardo • couple • it
10
2026-04-30 • via Nuitee
S
Serhiy • solo_traveller • ua
10
2026-04-27 • via Nuitee
A
Akmaral • solo_traveller • kz
10
Моя работа связана с поездками, я часто выбираю ваш отель в каком бы городе я ни была, хороший сервис, вежливые сотрудни
2026-04-26 • via Nuitee
G
Gylymbek • solo_traveller • kz
8
2026-04-26 • via Nuitee
J
Juliya • couple • kz
10
Pros:

Все абсолютно понравилось !

2026-04-26 • via Nuitee
A
Azilkhan • solo_traveller • kz
10
2026-04-25 • via Nuitee
M
Magali • solo_traveller • ar
10
Excelente
Pros:

Las amenities y el dsayuno

Cons:

La television no tenia app

2026-04-25 • via Nuitee
A
Aigul • solo_traveller • kz
10
2026-04-21 • via Nuitee
Нурлан • solo_traveller • kz
9
2026-04-20 • via Nuitee
A
Anne • couple • us
7
The breakfast buffet was great!
Pros:

Breakfast buffet was great! Room was super clean!

Cons:

The room was too warm for my husband and the air conditioning system had not yet been turned on in the hotel because it was April. The window had a lock system on it so that it could only be opened a few inches. We notified the staff and they sent someone to unlock the window, but the room was still too hot for my husband so we had difficulty sleeping at night during the three nights that we were there.

2026-04-19 • via Nuitee