Ibis Aktobe

Hotels
•
ibis
8.8 (1297 reviews)
5 Utegen Seitova , Aktobe , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Cons:
Room temperature issue

Categories

Cleanliness
8.7
Specific sentiment from text mentions 'Чистота' and 'очень вкусные завтраки'.
Service
9.2
Positive feedback on the staff's helpfulness and politeness, especially the receptionist.
Location
9.2
Described as 'отличное расположение, рядом с центром'.
Room Quality
7.7
The room temperature issue has negatively impacted the rating.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
9.2
Positive sentiment indicated by multiple mentions of 'вкусные завтраки' and 'бизнес ланч'.
Overall Experience
9
Overall positive sentiment with high ratings highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 20:41

Property Description

Modern Comfort and Convenience

Convenient Amenities: Ibis Aktobe offers air-conditioned rooms with free WiFi, a desk, and a flat-screen TV. Guests can enjoy international cuisine at the on-site restaurant and benefit from free private parking.

Room Variety: Guests can choose rooms with a balcony for city views or opt for a standard room with a safety deposit box. Bed linen and towels are provided in all rooms for a comfortable stay.

Multilingual Staff: The hotel boasts a multilingual reception team fluent in English, Russian, and Turkish, available 24/7 to assist guests with any inquiries.

Ready to experience modern comfort and convenience at Ibis Aktobe? Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for KZT 2,500 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 3 years old stay for KZT 2,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1297 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
N
Nursultan • solo_traveller • kz
10
2026-07-02 • via Nuitee
M
Maken • couple • kz
10
2026-07-01 • via Nuitee
T
Tatyana • solo_traveller • kz
10
2026-06-28 • via Nuitee
N
Nassyrova • couple • kz
9
Для одной ночи идеально но со своими мини минусами
Pros:

Хороший и чистый номер

Cons:

При заселении в номере отсутствовали необходимые принадлежности. Полотенца, халаты, одноразовые тапочки и другие вещи пришлось просить отдельно.

Также разочаровал завтрак, яичница была странного цвета и имела непривычный вкус
Во время завтрака пришли другие гости, звёзды казахстанской эстрады. Для них персонал приготовил отдельный завтрак, что оставило неприятное впечатление. Сложилось ощущение, будто к обычным гостям относятся иначе.

2026-06-28 • via Nuitee
T
Timur • couple • kz
10
2026-06-27 • via Nuitee
M
Metin • solo_traveller • tr
10
Pros:

👏

2026-06-25 • via Nuitee
M
Marc • solo_traveller • kz
9
Pleasant stay, busy place with nice outdoor area.
Pros:

Good breakfast with enough choices

Cons:

All good

2026-06-22 • via Nuitee
T
TAONAER • couple • cn
10
2026-06-18 • via Nuitee
V
Viktoriya • extended_group • kz
10
Pros:

Недалеко есть хороший торговый центр, симпатичная территория

Cons:

Не понравился кофе, он автоматически был сладким, не было возможности отрегулировать сахар. Персонал не всегда вовремя приносил чистую посуду и убирал со столов. Было много маринованных овощей ( хотелось бы свежих или на пару). Завтрак скромный, можно немного хотя бы расширить ассортимент

2026-06-17 • via Nuitee
K
Kuralay • solo_traveller • kz
9
Pros:

Nice, clean room, great breakfast

Cons:

We would like to see a kazakh speaking staff

2026-06-15 • via Nuitee
M
Maftuna • couple • uz
10
2026-06-12 • via Nuitee
N
Nurlan • couple • kz
10
Было очень хорошо
Pros:

Чистота

Cons:

Все норм

2026-06-10 • via Nuitee
Жомарт • couple • kz
10
2026-06-09 • via Nuitee
Станислав • couple • kz
10
2026-06-08 • via Nuitee
Тимур • solo_traveller • kz
9
2026-06-04 • via Nuitee
D
Denis • couple • kz
8
Pros:

В целом, все отлично

Cons:

Один момент, то раковина плохо сливала, вода стояла в раковине

2026-06-01 • via Nuitee
Z
Zharkyn • couple • kz
10
2026-05-29 • via Nuitee
S
Sam Bill • solo_traveller • fr
10
Pros:

Everything

Cons:

Nothing

2026-05-28 • via Nuitee
Руслан • solo_traveller • kz
10
2026-05-27 • via Nuitee
E
Elena • solo_traveller • de
10
Pros:

Staff is very kindly and helpfull. Position of this Hotel is central so you are near to all activities.

2026-05-26 • via Nuitee