The Empyrean Nha Trang

Hotels
9.8 (167 reviews)
2 Nguyễn Thị Minh Khai , Nha Trang , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Delicious food variety
Nice room design
Cons:
Cleanliness issues
Elevator wait times
Limited gym facilities
Breakfast service slow

Categories

Cleanliness
9.26
Concerns about cleanliness with reports of cockroaches and unclean rooms.
Service
9.99
Overall service was friendly and helpful, standard quality for this hotel tier.
Location
10
Great central location, all services around are convenient.
Room Quality
9.71
Rooms are nice and modern but some issues reported, like mirror light not working.
Amenities
9.74
Amenities like the pool were well-received, though the gym was below expectations.
Value for Money
9.97
Decent value given the location and amenities, though service issues noted.
Food and Beverage
9.75
Food variety was good but breakfast service was slow.
Overall Experience
10
Mixed feelings due to cleanliness issues but enjoyed the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:59

Property Description

Luxury Accommodation
Experience 5-star luxury at The Empyrean Nha Trang with air-conditioned rooms, free WiFi, and private bathrooms. Some rooms even offer balconies and city views for a truly opulent stay.

Top-Notch Facilities
Enjoy a range of facilities including an outdoor pool, fitness centre, and private beach area. Indulge in delicious meals at the on-site restaurant and take advantage of services like room service and a 24-hour front desk.

Prime Location
Located near Nha Trang Beach, this hotel is close to popular attractions like Nha Trang Centre Shopping Mall and Tram Huong Tower. With Cam Ranh International Airport just 35 km away, convenience is at your doorstep.

Book now for an unforgettable and luxurious stay at The Empyrean Nha Trang.

Important information:

In-house guests could access to Sky Blu infinity pool (40th floor) from 06:00 AM to 04:00 PM with no extra fee. Number of access: 01 times/day for 01 room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 650,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 167 reviews
Cleanliness: 9.26
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.75
Overall Experience: 10
P
paul • couple • au
5
We thought it was going to be more boutiquey and smaller and on the beach to be honest Nha Tr
Pros:

Breakfast was not great food cold and ordinary

Cons:

Fresh cooked eggs and fresh bacon not cold and sitting around, coffee was from a machine not great

2026-03-28 • via Nuitee
K
Kseniia • family_with_children • ru
9
Pros:

Персонал приветливый
Завтраки

Cons:

Запах в номере
Из туалета
Приходилось просить чтобы убирали запах

2026-03-27 • via Nuitee
A
Aleksandr • family_with_children • tr
10
2026-03-22 • via Nuitee
J
Jorge SanRoman • family_with_children • au
9
Pros:

The location

2026-03-13 • via Nuitee
T
Tayah • couple • au
1
2026-03-03 • via Nuitee
M
minh nhựt • solo_traveller • vn
10
2026-03-02 • via Nuitee
T
Tuan • family_with_children • vn
7
Pros:

Die Hotelzimmer sind sauber, ordentlich, großzügig geschnitten und modern eingerichtet. Es ist ausreichend Platz vorhanden, sodass man sich im Zimmer wohlfühlen kann.
Das Personal ist freundlich und hilfsbereit.
Das Preis-Leistungs-Verhältnis ist relativ hoch angesetzt. Dennoch kann ich das Hotel insgesamt weiterempfehlen.

Cons:

Das Frühstück bietet eine reichliche Auswahl, allerdings ist das Angebot fast jeden Tag gleich. Etwas mehr Abwechslung wäre wünschenswert.
Das Hotel wird als 5-Sterne-Hotel vermarktet und ist meiner Meinung nach auch nahe an diesem Standard. Allerdings sollte man nicht ganz so genau hinschauen – kleinere Mängel wie kaputte Fliesen werden teilweise nicht ausgetauscht. Hier könnte auch bei der allgemeinen Detail-Sauberkeit noch etwas mehr Sorgfalt erfolgen.
Da das Hotel sehr groß ist, sind die Fahrstühle häufig überlastet. In der Lobby fühlt es sich zeitweise an wie auf einem Bahnhof – sehr belebt und laut.

2026-02-27 • via Nuitee
I
Isabella-Maria • couple • se
9
Pros:

Rummet var ren och fräsch, fantastisk utsikt från våning 37. Frukosten var gott men väldigt kinesisk inspirerad.

Cons:

Rooftop poolen var kall, hade varit bättre om den var uppvärmd. Deras strand är tillgänglig bara fram till kl 15. Inte många vegetariska alternativ i frukost.

2026-01-31 • via Nuitee
K
Kane • couple • au
10
great stay and a great location
Pros:

it was a great stay, the location was a amazing

2026-01-29 • via Nuitee
F
Freya • solo_traveller • gb
10
Pros:

Amazing sea view room and they went above and beyond to have it decorated for my 30th birthday

Cons:

The lifts can take a little while to get to you

2026-01-19 • via Nuitee
J
Janek • family_with_children • pl
8
Pros:

Super widok z basenu na ostatnim piętrze, fajny przestronny pokój, z szybą między łazienka, a sypialnia. Wygodne, duże łóżko. Smaczne śniadania, spełniające nasze wymagania. Idealna lokalizacja w centrum.

Cons:

Hotel na zdjęciach i z daleka wygląda wspaniale, jednak basen na dachu (tylko z tego korzystalismy) jest skrajnie zaniedbany. Szyba która powinna być największą atrakcją, jest strasznie brudna, dookoła basenu pleśń, grzyb, na ścianach to samo. Na windy trzeba rzeczywiście długo czekać.

2026-01-15 • via Nuitee
D
Duc Anh Thi • family_with_children • vn
4
2026-01-08 • via Nuitee
N
Ngọc Vinh • family_with_children • vn
5
Toà nhà đẹp nhưng quản lý kém!
Pros:

Vị trí trung tâm, mọi dịch vụ xung quanh đều thuận tiện!

Cons:

Nhân viên vệ sinh dọn phòng bẩn, thang máy quá đông, hồ bơi đóng cửa quá sớm (17h)

2026-01-03 • via Nuitee
N
Natasha • extended_group • za
9
Pros:

Amazing! So much variety fresh delicious food.

Cons:

The fact that there are not enough elevators for so many people. It took ages just to go up and down from your room.

2026-01-02 • via Nuitee
P
Paul • couple • nl
9
Zie vorige
Pros:

Zie vorige

Cons:

Zie vorige

2025-12-09 • via Nuitee
A
Aigerim • family_with_children • kz
7
Pros:

Very cozy place, room looked nice and modern. Booked this hotel since we wanted to visit pool with the glass bottom

Cons:

Spotted cockroaches

2025-12-02 • via Nuitee
P
Pawanrat • couple • th
6
ไม่ประทับใจ
Pros:

ทำเลดี วิวสวย

Cons:

ห้องพักมีกลิ่นยาฆ่าแมลง ต้องเปิดหน้าต่างระบายอากาศ แสบจมูกมาก กลางคืนนอนลำบาก เสียงดังตลอด

2025-11-29 • via Nuitee
Y
Yu • family_with_children • au
4
I will not stay at this hotel again
Pros:

The location is good

Cons:

The property is not clean. The room had ant around

2025-11-25 • via Nuitee
S
Sze Man • family_with_children • hk
7
Overall was ok.
Pros:

Location was good. Shopping malls and facilities are within walking distance. Staff is friendly and helpful. Room is spacious.

Cons:

During breakfast, refill of bowls and coffee are slow. Bowls were running out that I was not able to eat cereal or congee. Staff is not quick to clean up the plates and cups from table after use. Lifts took longer than usual to arrive the floor.

2025-11-23 • via Nuitee
N
NVP04 • Couples • Texas
2
Not for all kind of travelers
Pros:

We didn't have a good experience at this hotel. The room was nothing to write about. Mirror light didn't work in the bathroom. Hallways were dark, paint came off from walls. When we asked for more toilet tissue, the maid told us we had to contact front desk for it! Breakfast buffet was not very good either. This place reminded me of lodgings at Spring break in the States.

2025-11-22 • via Tripadvisor