Asilé Hotel Boutique

Hotels
8.5 (204 reviews)
calle 22 entre avenida 3 y 5 colonia centro , Bacalar , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Safety deposit box
Tour desk
Windsurfing
See all facilities

Review Highlights

Pros:
Great central location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Noise from nearby bars
Limited space in rooms

Categories

Cleanliness
7.83
Some guests mentioned the room could have been cleaner, and there were issues with water drainage.
Service
9.3
Overall, guests found the staff very friendly and willing to assist.
Location
9.34
The hotel is praised for its excellent central location close to main attractions.
Room Quality
8.29
Rooms are generally comfortable, but some guests noted issues like small space and equipment malfunctions.
Amenities
8.32
Amenities such as the beach club and terrace received positive mentions, but noise was a concern.
Value for Money
7.78
Some guests felt the price was high for the quality received.
Food and Beverage
8.33
Positive mentions of the nearby restaurants and beach club.
Overall Experience
8.8
Guests overall had a good experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:50

Property Description

Luxurious Accommodation
Asilé Hotel Boutique in Bacalar offers a luxurious stay with modern amenities. The rooms feature comfortable beds, private bathrooms, flat-screen TVs, and air conditioning. Some rooms even boast a charming terrace for a relaxing outdoor experience.

Convenient Services
Guests can enjoy a hassle-free stay with a 24-hour front desk, airport transfers, and free WiFi throughout the property. The shared lounge provides a cozy space to unwind and socialize during your stay. Bed linen and towels are provided in all rooms for added convenience.

Ideal Location
Located near Chetumal International Airport, Asilé Hotel Boutique is easily accessible for travelers. Explore the beauty of Bacalar and return to the comfort of this boutique hotel. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 204 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.8
S
sam • family_with_children • be
6
Would not recommend for a family of 4
Pros:

- day pass for an amazing beach club
- friendly girl while checking in
- shower: big and good pressure
- location: very central

Cons:

1. We were a family of 4 (2 adults and 2 children) and the room is SUPER small for 4. You can hardly move inside, let alone place bags for 3 weeks holiday
2. We were given room number 9: across the entrance so quite some noise of people entering the hallway in the evening.
3. The room was next to the terrace of a restaurant playing loud music from 8AM to 11PM
4. There were black hairs everywhere on the floor, toilet and shower
5. Mold in the sink
6. The rooms have 1 big window on the corridor (which is very strange, especially since the curtains don’t full close) and a small window on the outer wall
7. No private parking, you have to park on the street
8. Lock wasn’t very solid
9. No fridge or safe in the room
—> we had booked for 3 nights and left after the 1st night. We found a hotel with 3x more space, swimming pool, fully equiped kitchen around the corner for the same price!

2026-07-13 • via Nuitee
G
García • solo_traveller • mx
9
Pros:

La ubicación es la mejor! Enfrente del parque principal y todo queda caminando.

Cons:

El baño no tiene nada de ventilación más que una mini ventana que da hacia el pasillo pero el pasillo es cerrado. Los olores del baño se quedan totalmente ahí.

2026-07-11 • via Nuitee
S
Sonisha • couple • hk
4
Not going back ever!
Pros:

Nothing to be honest

Cons:

It’s not a boutique hotel… the room was dusty and the lights were awful.

2026-07-09 • via Nuitee
C
CESAR • couple • mx
10
Céntrico
Pros:

Excelente

2026-07-09 • via Nuitee
V
Veronica • family_with_children • us
10
2026-07-06 • via Nuitee
M
Mel GMartell • solo_traveller • mx
10
Pros:

El hotel está muy limpio, céntrico y con lo necesario para pasar una estancia agradable. El personal de recepción también fue muy amable.

Cons:

Todo me gustó. No tengo quejas.

2026-06-28 • via Nuitee
H
Hernandez Martinez • solo_traveller • mx
9
2026-06-25 • via Nuitee
D
Dan Jakousi • solo_traveller • mx
10
Pros:

Esta muy Céntrico, sales y te encuentras con el parque, el fuerte y la hermosa vista de la Laguna sin duda alguna quedamos encantados con el Hotel 👏🙏

2026-06-23 • via Nuitee
T
Tommy • couple • gb
10
2026-06-22 • via Nuitee
M
Marisa • solo_traveller • ar
7
Pros:

la ubicación
ducha
cama
aire acondicionado
Funcionan bien.

Cons:

la atención
la diferencia de precio al llegar que no te avisan por el tipo de cambio.
la habitación es pequeña.

2026-06-19 • via Nuitee
R
Raquel • couple • es
7
Muy buena ubicación
Pros:

Esta en la plaza principal

Cons:

Esta bien para relación calidad precio

2026-06-19 • via Nuitee
A
Angeles • solo_traveller • mx
10
2026-06-07 • via Nuitee
C
Carlos • couple • br
6
Pros:

Hotel simples

Cons:

De boutique não tem nada

2026-05-31 • via Nuitee
S
Santoyo • solo_traveller • mx
8
Pros:

Excelente ubicación, una de las mejores.
Todo queda muy cerca de todo, laguna, restaurante y las instalaciones son buenas.

Cons:

Que un día no hicieron la limpieza de la habitación.
Había solo una chica de recepción, que fue muy poco atenta y bastante caruda.

2026-05-26 • via Nuitee
J
Jamie • couple • us
10
Overall, it was very pleasant
Pros:

The location was very excellent

Cons:

The only thing I didn’t like was the water only lightly warm, no hot showers

2026-05-21 • via Nuitee
Y
Yunitzilim • solo_traveller • mx
10
Pros:

La cercanía al parque central

2026-05-07 • via Nuitee
R
Roberto Carlos • extended_group • mx
8
2026-05-06 • via Nuitee
D
diana • couple • us
1
below par expectations. did not feel welcome. only the lady who checked us out was friendly
Pros:

centrally located

Cons:

customer service was poor upon our arrival even though we notified the hotel of when we would be arriving ahead of time. check in receptionist was not welcoming!

2026-05-04 • via Nuitee
L
Lizmenglez • solo_traveller • mx
8
Pros:

Su ubicacion

Cons:

Accesibilidad para adultos mayores.

2026-05-04 • via Nuitee
D
Dominic • solo_traveller • gb
7
Pros:

Nice room and shower with aircon; was very reasonably priced.

Cons:

There was some building work going on next door, so there was the sound of circular saws during the day. Although not too bad.

2026-04-22 • via Nuitee