Hotel Chandela Khajuraho

Just wanted to share my experience with this hotel.

We were booked to go from the 6th to 8th March. My husbands had a death in the family due to which we could not travel. I also explained I did not have the death certificate but would get it in a day and send it to them.
I called the hotel and spoke to their manager Mr Neeraj, who blatantly lied to me and told me that since mine was a non refundable booking through GIBIBO, he could not help me, Had I booked directly he would have surely helped me.
I then called GOIBIBO who were actually very helpful and whilst keeping me on hold called the hotel.
They spoke to a MR ASLAM and Mr Neeraj and were told the hotel will revert,
Post that I tried calling the hotel many times to speak to MR Nerraj to request just for CREDIT for 2 months, owing to the circumstance, NOT A REFUND.
However, Mr Neeraj was ALWAYS at lunch! Seems like at this htel lunch time can extend upto 4 hours!
I then tried reaching Mr Neeraj many times in his mobile, but he knew my number after our first call, and never picked up.
I tried calling him the next day 0n the 7th as wseel, same story never picked up, and if i called hotel, after being told hold on to connect to him, was told, hasnt still come in the morning, and is at lunch even at 3.30PM!
At 3.30pm, When I spoke to a MR MAYANK, I told him, being in the hospitality industry, this was no way to treat customers. As though they are beggers.
I also informed him that I would be sharing my absolutely awful experience on social media.

I am from the industry, done my hotel management and worked at TAJ

Wonderful stay, very cooperative staff excellent service

It was a good experience and we love the beauty of nature

Good, spacious and well ventilated room.
Nature friendly property with lovely plantations, lots of swans and peacocks .
Food was good and the staff was friendly and polite.

Had a wonderful stay at Hotel Chandela.
The property is beautiful, peaceful, and well maintained, and its location is a big plus — just 1 km from the Western Group of Temples.
Rooms are comfortable and perfect for a relaxing stay.
The breakfast spread was outstanding, with a wide variety and great taste.
Overall, a great value for money and highly recommended for anyone visiting Khajuraho. 👍

Ruhige Lage, toller Poolbereich, sehr freundliches Personal

Excelent the location, foods and the attention of the staff

Fabulous hotel. Peaceful swimming area and wonderful food. The holy festival ceremony was an added treat. All of the staff were friendly and helpful.

It was good stay, one can definitely check it out

Well kept
Open well lit
Good open spaces

Excellent and every time to staying here

A big thank you to the team at Hotel Chandela for their world-class hospitality. From the seamless check-in to the attentive staff at the breakfast buffet, everything was handled with a smile. The local Bundelkhandi dishes at the restaurant were delicious and authentic. The service here truly sets it apart from other heritage hotels.

Special thanks to the Chandela Khajuraho team for their wonderful support. A heartfelt thank you to Neeraj Li Ji for the exceptional assistance..

One of the best experience ever.!!
Mr. Aavesh at front desk is very deserving at their work and Hotel atmosphere is very much positive.

We sincerely thank the entire team of Hotel Chandela for your warm hospitality and wonderful service. Your kindness, professionalism, and constant support made our stay truly comfortable and memorable.
A special thanks to Neeraj Li, Mayank and Shefali for their exceptional assistance and care throughout our stay.

We truly appreciate all your efforts and look forward to visiting again soon.

With heartfelt gratitude. 🌸 ❤️

Had such a great time with chandela khajrao, and shewafi also did her job very nicely

Very good experience.
Good staff behaviour and very good hotel .

Lovely hospitality and food. Thanks