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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Designated smoking area
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Yoga classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Central London
Modern Amenities: Enjoy free WiFi, air conditioning, and a fitness centre during your stay at The Gate. The fully equipped kitchenette, flat-screen TV, and private bathroom ensure a comfortable experience.
Relaxation and Socializing: Unwind on the terrace or mingle in the shared lounge, perfect for meeting fellow travelers and creating lasting memories.
Prime Location: Explore London easily with Brick Lane and Sky Garden within walking distance. Don't miss iconic landmarks like the Tower of London and Tower Bridge nearby.
Book now to experience the perfect blend of comfort and convenience at The Gate in London!
Please note that the property provides a light cleaning service after 3 nights but this does not include linen change. A full weekly housekeeping service is provided for stays of 7 nights or more. Guests will be informed about the scheduled housekeeping upon arrival.
Please note that if the apartment is left in a bad state upon check-out, an additional cleaning fee may be charged.
Additional fees may also be charged for any damages to the accommodations.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Property Video
Guest Reviews
The staff were lovely and super friendly and attentive
N/A
C'est la 4ème fois que nous venons dans cet hôtel et c'est encore un séjour parfait. Belle chambre, propre, calme, une vue magnifique, un petit déjeuné superbe avec de bon produits. A 2min à peine d'un arrêt de métro sur une ligne idéale pour faire toutes les attractions. A 10 min à pied de la Tour de Londres et de Tower Bridge. Nous reviendrons c'est certain.
RAS
Overall, we had a pleasant stay at The Gate London City. The rooms were modern, clean and well-equipped, and the location is also very convenient for exploring the city. The breakfast was generally adequate and offered a good selection.
Unfortunately, at the breakfast buffet, hardly anything was being replenished a good 45 minutes before the official closing time. Furthermore, the staff began clearing away around 30 minutes before closing time, which gave the impression that guests were being urged to leave. Unfortunately, the staff in the breakfast area did not come across as particularly friendly or service-minded.
Great location close to tube. Coffee in lounge was a bonus. Self catering easy as supermarket across the street.
Everthing was fantastic! Big thanks to Shiful & Rati for resolving an small isue with our room - great service!.
Handy location.
We stayed at The Gate and unfortunately my experience was disappointing, which is reflected in our rating of 3/10.
The cleanliness of the room was below expectations and not particularly pleasant on arrival. We were also only provided with one set of towels, which was inconvenient. Additionally, the TV soundbar was not working initially and required a technician to attend the room. While this was eventually resolved, I do want to acknowledge the technician’s effort and professionalism.
A major concern throughout the stay was the difficulty in contacting staff. Attempts via the QR code system went unanswered despite multiple tries, and phone communication was equally challenging.
The most frustrating issue occurred the day before check-out when the air conditioning in our room stopped working. The temperature rose to 28°C, making the room extremely uncomfortable. We reported this to the front desk around 10am before heading out, but when we returned at approximately 2pm, the issue had still not been resolved. The room felt like an oven, and we had to sit in the lobby waiting for updates.
Despite the inconvenience, no effective solution was provided. We left again to meet friends and returned around 9pm; while the room felt slightly cooler, the control panel still showed 24°C and the issue did not appear fully resolved.
Overall, the stay was frustrating, with multiple service and maintenance issues and a lack of responsive support.
During my first stay at this hotel, I was a little nervous about the cleanliness, but I quickly realised I had nothing to worry about. The experience was so positive that when I returned later that same month with my family, I was confident everything would go smoothly and it certainly did.
A special thank you to the staff member who looked after us. She was incredibly friendly and thoughtful, giving us a room on a very high floor to accommodate my child’s and partner’s love of a great view. She also arranged interconnecting rooms, which meant my sisters and I could stay close together while still enjoying our own space.
Whatever we asked for, the team did their very best to help. The complimentary coffee and water were also greatly appreciated and made our mornings much easier.
We all thoroughly enjoyed our stay and have definitely found our go-to hotel in London. Thank you again for such a wonderful and memorable experience we look forward to returning!
There is nothing
Gute Lage, Subway fussläufig. Sehr gutes Frühstück, im Zimmer ist eine Kaffeemaschine. Die Zimmergrösse ist komfortabel. Wasserspender im Keller zur freien Verfügung.
Loved the breakfast with savory and sweet options and the cappuccina tap, the modern and super clean rooms, the amazing gym (for a hotel!!), the location convenient for the metro at few steps, the modern furniture in the lounge. Even a small kitchen in the room!
Nettes Personal
Sauber
Mehr Brotauswahl beim Frühstück wäre schön
Great hotel in great location. Good views from high floors
A tad impersonal.
Visiškas komfortas
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We had an enjoyable stay. The service was very good, and the staff were friendly and helpful throughout our visit. We especially appreciated being able to borrow a travel adapter, check in early, and leave our luggage after check-out at no extra cost. The hotel is in a convenient location, just a short walk from Aldgate East Station. The beds were comfortable, the view was nice, and the breakfast was decent. Special thanks to Saikot for being so welcoming and helpful:)
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