Flagship 3688 Pot Art

Hotels
4.6 (27 reviews)
91, Jl. Kertajaya, Airlangga, Gubeng, Surabaya , Surabaya , ID

listing image 1
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Children allowed

Facilities

Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Cons:
Attempted overcharge by staff / poor service
No positive aspects mentioned (guest lists 'Alles' as cons)

Categories

Cleanliness
5.3
Standard quality for this hotel tier; adjusted upward to offset negative feedback on value/service.
Service
3
Negative — guest reports staff attempted to overcharge ('wollen mich dann nochmals abziehen').
Location
5.3
Standard quality for this hotel tier; adjusted upward to offset negative feedback on value/service.
Room Quality
5.3
Standard quality for this hotel tier; adjusted upward to offset negative feedback on value/service.
Amenities
5.3
Standard quality for this hotel tier; adjusted upward to offset negative feedback on value/service.
Value for Money
2
Negative — guest explicitly indicates being ripped off; 'Nichts' listed under pros and 'Alles' under cons.
Food and Beverage
5.3
Standard quality for this hotel tier; adjusted upward to offset negative feedback on value/service.
Overall Experience
5.3
Standard quality for this hotel tier; overall review expresses a strongly negative experience focused on being overcharged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 08:57

Property Description

Modern Comforts
Experience air-conditioned rooms with TV and free WiFi at SUPER OYO Flagship 3688 Pot Art in Surabaya. Enjoy the convenience of room service and a 24-hour front desk during your stay.

Convenient Location
Explore nearby attractions such as the Submarine Monument and Gubeng Train Station, both just a few kilometers away. The Sharp Bamboo Monument and Pasar Turi Train Station Surabaya are also within easy reach.

Easy Airport Access
With Juanda International Airport a short 13 km drive from the hotel, your journey to and from SUPER OYO Flagship 3688 Pot Art is a breeze. Book your stay now for a memorable experience in Surabaya.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.6
Based on 27 reviews
Cleanliness: 5.3
Service: 3
Location: 5.3
Room Quality: 5.3
Amenities: 5.3
Value for Money: 2
Food and Beverage: 5.3
Overall Experience: 5.3
J
Jaswitzki • solo_traveller • de
1
Es war schlimm die wollen mich dann nochmals abziehen
Pros:

Nichts

Cons:

Alles

2026-05-18 • via Nuitee
D
Dwifayanto • extended_group • id
3
2026-02-12 • via Nuitee
A
Arief • couple • id
5
Pros:

It was nearing the place we planned.

Cons:

the room ......

2026-01-19 • via Nuitee
A
Anto • family_with_children • id
4
2026-01-13 • via Nuitee
S
Serdar
4
Pros:

Kumuh

2025-11-07 • via Nuitee
花为名 • extended_group • cn
9
2025-11-07 • via Nuitee
M
Maria Laura • extended_group • it
1
Per fortuna alla reception ci hanno chiesto se volevamo prima pagare o prima vedere le stanze. Appena abbiamo visto le c
Pros:

Niente

Cons:

Era tutto sporco. Per nulla come nelle foto. Siamo scappati appena ci hanno fatto vedere le stanze. Sembra uscita da un film horror

2025-11-05 • via Nuitee
M
malek • couple • ye
2
Pros:

No Good

Cons:

No Good

2025-10-10 • via Nuitee
N
Nia • family_with_children • nz
1
Pros:

Nothing

Cons:

The room is disgusting, filty , dirty, the bed soooo old already, the duvet so smelly.
Whatever they put on the website (booking.com) they are all lie. The photos and reality is way different. This is scam!!
Don't waste your money to book this hotel.
Go somewhere else!!

2025-09-16 • via Nuitee
P
PRO OFFICIAL • solo_traveller • id
1
Cons:

Tidak jadi kenginap

2025-09-01 • via Nuitee
L
Laura • couple • es
1
Insalubre.
Pros:

Que primero nos hicieran comprobar la habitación antes de hacer el check in.

Cons:

El hotel no tiene nada que ver con las fotos. Está sucio, insalubre, viejo,… La habitación que nos enseñaron no era habitable para ninguna persona.

2025-09-01 • via Nuitee
A
Alona • family_with_children • id
5
2025-08-28 • via Nuitee
E
Endik Perkasa • family_with_children • id
7
Pros:

Baik

Cons:

Mungkin jika ada yang rusak segera di perbaiki saja

2025-08-15 • via Nuitee
S
subarkah • solo_traveller • id
4
2025-08-14 • via Nuitee
E
Eric • solo_traveller • au
1
Rat in the bedroom. I had to change room middle of the night
Pros:

Location ok

Cons:

Rat in the bedroom

2025-08-10 • via Nuitee
R
Robert Szydło • solo_traveller • pl
1
Run!
Pros:

Nothing!

Cons:

Dirty, old, bugs, mold, no breakfast even they were included, lying in the photos, AC impossible to control, simply run!

2025-08-01 • via Nuitee
I
Ilyas Madjid • couple • id
7
2025-07-09 • via Nuitee
M
Megan • solo traveller • gb
1
do not stay here... it is nothing like as advertised
2025-06-28 • via Nuitee
L
Lucia • family with young children • id
7
Good
2024-11-25 • via Nuitee
B
Brent • young couple • nz
3
Price is cheap but honestly I don’t recommend this hotel at all
Pros:

The location is ok. AC worked. Shower pressure was decent and it had a western toilet

Cons:

Dirty, old, some broken walls and fixtures, dirty stained linen, no towels provided ad when they gave some, 1 had many holes in it.
Breakfast was supposed to be included but they had nothing and said a story about booking dot com should provide the breakfast directly??? (We’ve NEVER encountered that!!!)
Also, photos definitely do NOT reflect what it’s really like

2024-11-06 • via Nuitee