The Merchant Baku

Hotels
9.6 (3185 reviews)
4/6 Aziz Aliyev Street Baku, Azerbaijan , Baku , az

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Need for more tables in dining area
Noise from neighboring rooms

Categories

Cleanliness
9.56
Most reviews indicate a clean environment with no significant complaints.
Service
10
Exceptional service is frequently highlighted, particularly the outstanding hospitality from staff members.
Location
10
Highly praised for its central location and easy access to attractions.
Room Quality
9.56
Rooms were described as comfortable and well-appointed, contributing positively to the stay.
Amenities
9.06
Amenities were sufficient, although some reviews suggested a need for more dining space.
Value for Money
9.56
Given the comfort and service quality, the hotel is seen as providing good value.
Food and Beverage
9.06
Breakfast received positive mention, though some indicated improvements could be made.
Overall Experience
10
Overall experience was very positive with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:32

Property Description

Luxurious Accommodation
The Merchant Baku, a 4-star hotel in Baku, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast terraces with stunning city views.

Convenient Services
Guests can enjoy concierge services, free WiFi, and airport transfers at this elegant hotel. The multilingual staff at the 24-hour front desk ensures a seamless stay for visitors speaking Azerbaijani, English, Russian, and Turkish.

Central Location
Situated just 300 metres from Maiden Tower, The Merchant Baku is surrounded by popular attractions like Palace of The Shirvanshahs and Freedom Square. With easy access to Heydar Aliyev International Airport, this hotel is the perfect choice for your stay in Baku.

Book your stay at The Merchant Baku now to experience luxury and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

9.6
Based on 3185 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.06
Value for Money: 9.56
Food and Beverage: 9.06
Overall Experience: 10
S
Saray couple es
9
Pros:

Ubicación perfecta 🤩, un palacio espectacular

2026-08-29 via Nuitee
Y
Yankel Baruhov solo_traveller il
4
2026-08-29 via Nuitee
D
Dmitrii family_with_children tr
10
Please revise and enrich the functionality of your Gym equipment. I believe that in this small room you can place new eq
Pros:

I liked all!

Cons:

Gym is small and its equipment is not enough functional..

2026-08-28 via Nuitee
O
Oksana extended_group kz
10
Pros:

Мы остановились в Баку в бутике - отеле The Merchant Baku. Шикарная локация рядом со Старым городом. Персонал отеля, дизайн, завтраки- все на высшем уровне! ❤️

2026-08-28 via Nuitee
I
Iuliia couple de
10
2026-08-28 via Nuitee
I
Iuliia solo_traveller de
10
Overall, it was a wonderful experience that made my parents’ stay truly memorable. Thank you to the entire team for maki
Pros:

I booked this hotel stay as a gift for my parents, and it turned out to be absolutely perfect!
From the moment they arrived, they were positively surprised by the beautiful facilities and, even more, by the way they were treated. The staff made every effort to ensure their stay felt truly special, and my parents felt genuinely valued throughout their time there.

A heartfelt thank‑you goes to Orhan. It was a pleasure for them to speak with such an erudite and thoughtful person – they enjoyed every conversation with him.

Cons:

The only small downside concerns the birds. They don’t seem to get along well, and the yellow bird is regularly being bothered by the other one. It might be better to keep them separately so all of them are happy.

2026-08-28 via Nuitee
K
KAVLEEN family_with_children ae
10
Highly recommmend this property to friends and family
Pros:

It was an amazing property, had such friendly staff who helped us a lot and made our stay memorable. We were staying with kids and old parents and it was very lovely and convenient

Cons:

Everything was perfect

2026-08-28 via Nuitee
C
Coşkun solo_traveller tr
10
2026-08-27 via Nuitee
A
Ali couple sa
10
2026-08-27 via Nuitee
I
Ikram solo_traveller ma
10
Pros:

We had the most delightful stay at the merchant hotel Baku. We highly recommand this place... the service is outstanding, the staff are very friendly and well caring. I asked the first morning if they had watermelon, which they didn"t that day, but next morning i was served a big plate of fresh watermelon. This kind of attention make all the difference. Thank you Jafar for accomodating us with the strongly needed early check in, and thank u to all the staff at breakfast service and the house keeping

Cons:

When you get used to the Merchant Baku hotel, it's very hard to accept less

2026-08-27 via Nuitee
T
Talal extended_group sa
10
2026-08-26 via Nuitee
ירון Yaron couple il
9
כמעט מושלם…
Pros:

מיקום מצוין, נקי מפואר שקט ונוח מאוד.

Cons:

ארוחת הבוקר בסיסית, ציפיתי ליותר בטח בבאקו ובהשוואה למלונות אחרים ששהיתי.
חסר למקום ספא בסיסי, אפילו עם ג׳קוזי וסאונה למנוחה בסוף היום.

2026-08-26 via Nuitee
Y
YAHYA family_with_children sa
10
فندق ممتاز
Pros:

السعر مرتفع لكن موقع الفندق والموظفين والنظافه و الافطار ممتازين وعلى مستوى عالي

2026-08-25 via Nuitee
A
Alex solo_traveller ro
10
Wonderful accomodation
Pros:

- The staff are very attentive to detail and the place is spotlessly clean.
- There’s a good variety at breakfast.
- The location is perfect, right next to the Old City and right across from Baku Boulevard.
- Their restaurant is excellent. Rustam and Ismail were very welcoming and professional.

2026-08-25 via Nuitee
F
Fawaz solo_traveller sa
10
2026-08-24 via Nuitee
R
Ramzziah couple sa
10
2026-08-24 via Nuitee
F
Fawaz couple sa
10
2026-08-24 via Nuitee
V
Veysel couple tr
10
2026-08-24 via Nuitee
H
HAMAD solo_traveller kw
6
جيده
Pros:

الغرفه جيده مع بلوكه

Cons:

نذلاء اامطعم

2026-08-24 via Nuitee
N
Nurlan couple kz
10
2026-08-24 via Nuitee