The Merchant Baku

Hotels
9.6 (3014 reviews)
4/6 Aziz Aliyev Street Baku, Azerbaijan , Baku , az

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Need for more tables in dining area
Noise from neighboring rooms

Categories

Cleanliness
9.56
Most reviews indicate a clean environment with no significant complaints.
Service
10
Exceptional service is frequently highlighted, particularly the outstanding hospitality from staff members.
Location
10
Highly praised for its central location and easy access to attractions.
Room Quality
9.56
Rooms were described as comfortable and well-appointed, contributing positively to the stay.
Amenities
9.06
Amenities were sufficient, although some reviews suggested a need for more dining space.
Value for Money
9.56
Given the comfort and service quality, the hotel is seen as providing good value.
Food and Beverage
9.06
Breakfast received positive mention, though some indicated improvements could be made.
Overall Experience
10
Overall experience was very positive with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:32

Property Description

Luxurious Accommodation
The Merchant Baku, a 4-star hotel in Baku, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast terraces with stunning city views.

Convenient Services
Guests can enjoy concierge services, free WiFi, and airport transfers at this elegant hotel. The multilingual staff at the 24-hour front desk ensures a seamless stay for visitors speaking Azerbaijani, English, Russian, and Turkish.

Central Location
Situated just 300 metres from Maiden Tower, The Merchant Baku is surrounded by popular attractions like Palace of The Shirvanshahs and Freedom Square. With easy access to Heydar Aliyev International Airport, this hotel is the perfect choice for your stay in Baku.

Book your stay at The Merchant Baku now to experience luxury and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for AZN 65 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for AZN 90 per person per stay when using an existing bed.
    People no matter the age stay for AZN 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 3014 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.06
Value for Money: 9.56
Food and Beverage: 9.06
Overall Experience: 10
M
Mark • solo_traveller • il
9
Pros:

Отличное месторасположение. С одной стороны рядом со Старым городом, с другой стороны - близко к морю. Обильные и разнообразные завтраки. Отзывчивые сотрудники.

Cons:

1) В номере не было фена для сушки волос. Может быть я его просто не увидел? 2) В отеле такого уровня в номерах должна быть кофемашина, а не банальный чайник.

2026-05-09 • via Nuitee
D
Davide • solo_traveller • sg
9
Best boutique hotel in Baku
Pros:

Great location, friendly staff, superb breakfast

Cons:

Access for taxi

2026-05-09 • via Nuitee
V
Vadim • family_with_children • ru
10
Pros:

Прекрасный отель, разнообразные и вкусные завтраки, прекрасный персонал.

2026-05-08 • via Nuitee
K
Karina • couple • ge
10
Amazing stay ❤️
Pros:

Everything

Cons:

Nothing

2026-05-07 • via Nuitee
A
Alper • family_with_children • tr
10
Lüks ve merkezi konumda bir otel.
Pros:

Merkezi bir noktada lüks bir otel. Personel çok iyi. Odaların ve genel alanların temizliğinden de memnun kaldık. Bakü'deki birçok turistik yere de yürüme mesafesinde. Bebekli bir aile olarak da hiç sorun yaşamadık. Tüm kahvaltı personeline teşekkürler, özellikle Orkhan Bey'e.

Cons:

Olumsuz bir durum yok.

2026-05-07 • via Nuitee
O
Olga • couple • ru
10
Отличное расположение, рекомендую своим друзьям и коллегам
Pros:

Красивый отель и безупречный сервис!

2026-05-07 • via Nuitee
Y
Yulia • couple • ru
10
Pros:

Все очень стильно и красиво! Вкусные разнообразные завтраки, внимательный персонал, обязательно вернемся !

2026-05-06 • via Nuitee
M
Marko • solo_traveller • rs
10
Pros:

Great location and top level service

2026-05-05 • via Nuitee
I
Iryna • family_with_children • cz
10
Perfect location
2026-05-05 • via Nuitee
A
Aleksey • family_with_children • ru
10
2026-05-05 • via Nuitee
A
Alibek • couple • kz
10
2026-05-02 • via Nuitee
H
Higbee • solo_traveller • gb
9
Pros:

Fantastic location, very helpful friendly staff. Exquisitely decorated

2026-05-02 • via Nuitee
Андрей • solo_traveller • ru
9
Pros:

Удобное расположение, как всегда услужливый и доброжелательный персонал, чистые стильные номера.

2026-04-30 • via Nuitee
O
Osman • family_with_children • tr
9
2026-04-29 • via Nuitee
G
Gary • couple • sg
10
Pros:

Excellent hotel in a great location with friendly and helpful staff!

Cons:

Nothing - it was perfect

2026-04-29 • via Nuitee
Светлана • family_with_children • ru
10
Pros:

Мы с мужем просто в восторге от отеля! Очень отзывчивый и гостеприимный персонал. Все 7 дней проживания нам создавали комфортные условия проживания. Главный менеджер на рецепшене просто удивил своей доброжелательностью и радушием. Ощущение, что все рады принимать нас в гостях. Расположение отеля очень удачное, все достопримечательности и набережная в шаговой доступности. Много ресторанов вокруг. Если снова приедем в Баку, то только этот отель!

Cons:

Нет такого.

2026-04-28 • via Nuitee
T
Tamara • extended_group • ru
8
Pros:

Все милые, все хорошо

Cons:

Подушки)) неудобные

2026-04-28 • via Nuitee
J
Johannes • solo_traveller • at
10
Good Place for some Days to explore Baku City Center
Pros:

Das Hotel hat Charakter und war sehr sauber sehr schön das Frühstück sehr gut und das Personal sehr aufmerksam alles in allem wirklich eine gute Erfahrung

2026-04-27 • via Nuitee
T
Tekin • family_with_children • tr
9
Bir daha Bakü'ye gelsem yine kalmak isterdim. Konumu haruka
Pros:

Kahvaltı harikaydı. Küçük çocuğum için de fazlasıyla yeterliydi. Çok beğendik. Özellikle omlet ve kahvaltının çeşitliliği her açıdan doyurucu bur kahvaltı zevki yaşamamızı sağladı.

Cons:

Otel biraz küçük. Kahvaltı ve bar kısmı iç içe geçmiş şekilde. İmkanlar ölçüsünde ama yine de çok zevkli döşenmiş.

2026-04-27 • via Nuitee
U
Ulusal devrim • couple • tr
10
Pişman olmayacağınız konumuyla mükemmel temizliği çok iyi çalışanlar güleryüzlü ve samimi
Pros:

Konumu içerişehrin merkezinde sahile ve diğer gezilecek yerlere yakın mimarisi çok iyi imkan dahilinde balkonlu oda tercih ederseniz iyi olur

2026-04-25 • via Nuitee