The Merchant Baku

Hotels
9.6 (2929 reviews)
4/6 Aziz Aliyev Street Baku, Azerbaijan , Baku , az

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Need for more tables in dining area
Noise from neighboring rooms

Categories

Cleanliness
9.56
Most reviews indicate a clean environment with no significant complaints.
Service
10
Exceptional service is frequently highlighted, particularly the outstanding hospitality from staff members.
Location
10
Highly praised for its central location and easy access to attractions.
Room Quality
9.56
Rooms were described as comfortable and well-appointed, contributing positively to the stay.
Amenities
9.06
Amenities were sufficient, although some reviews suggested a need for more dining space.
Value for Money
9.56
Given the comfort and service quality, the hotel is seen as providing good value.
Food and Beverage
9.06
Breakfast received positive mention, though some indicated improvements could be made.
Overall Experience
10
Overall experience was very positive with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:32

Property Description

Luxurious Accommodation
The Merchant Baku, a 4-star hotel in Baku, offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast terraces with stunning city views.

Convenient Services
Guests can enjoy concierge services, free WiFi, and airport transfers at this elegant hotel. The multilingual staff at the 24-hour front desk ensures a seamless stay for visitors speaking Azerbaijani, English, Russian, and Turkish.

Central Location
Situated just 300 metres from Maiden Tower, The Merchant Baku is surrounded by popular attractions like Palace of The Shirvanshahs and Freedom Square. With easy access to Heydar Aliyev International Airport, this hotel is the perfect choice for your stay in Baku.

Book your stay at The Merchant Baku now to experience luxury and convenience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for AZN 65 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for AZN 90 per person per stay when using an existing bed.
    People no matter the age stay for AZN 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2929 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.06
Value for Money: 9.56
Food and Beverage: 9.06
Overall Experience: 10
A
Alexander • extended_group • ru
10
2026-03-07 • via Nuitee
B
BIJENDRA • extended_group • ae
9
2026-03-05 • via Nuitee
E
Eitan • couple • il
10
Pros:

The staff were very kind and helpful
The location,and room facilities.

2026-03-04 • via Nuitee
R
Ronnie • couple • il
10
Pros:

המלון ממוקם ברחוב המרכזי ונגיש להכל
ארוחת הבוקר מגוונת וקיים מבחר גדול
הצוות שירותי מאוד ותמיד עוזר בכל מה שצריך
ממליצה ממש למי שמגיע לבאקו

Cons:

אין חלונות בחדר שנפתחים, אם מפריע למישהו
אבל יש מיזוג בחדר

2026-03-04 • via Nuitee
M
Mark • solo_traveller • il
10
2026-03-03 • via Nuitee
A
Aleksandr • extended_group • ru
8
2026-03-02 • via Nuitee
M
Mertnur • family_with_children • tr
10
Pros:

Konum çok iyi. Odalar temiz ferah, hizmet temizlik çok iyiydi. Kahvaltı cok cesitli ve lezzetliydi portakal suyu omlet ozel sıkım meyve ve detox sulari kahvaltıya dahil olan ürünler arasindaydi. Tüm çalışanlar son derece guler yüzlü ve yardımcıydi. Tekrar geldigimizde mutlaka tercih edecegiz hersey icin cok teşekkür ederiz

Cons:

Yok

2026-03-02 • via Nuitee
E
Eitan • family_with_children • il
10
Pros:

The location,staff very nice and helping,the room is big and comfortable.
Everything was very fine!!

2026-03-02 • via Nuitee
S
Sibel • solo_traveller • tr
10
Pros:

Her şey kusursuzdu

2026-03-02 • via Nuitee
H
HASSAN • solo_traveller • qa
10
اقامة ممتازة و مريحة
Pros:

الموظف جعفر كان من احسن الموظفين فالاستقبال و المساعده

Cons:

لا يوجد غرف للتدخين

2026-03-01 • via Nuitee
T
Togrul • solo_traveller • ru
10
2026-03-01 • via Nuitee
S
Samira • couple • ae
10
2026-02-27 • via Nuitee
A
Andrei • solo_traveller • ru
10
Не первый раз в отеле. Очень нравится расположение, номера, ресторан. По вечерам живая музыка. Особо хочу отметить рек
2026-02-27 • via Nuitee
M
Monia • family_with_children • sa
9
2026-02-26 • via Nuitee
G
Gil • couple • il
10
מלון במיקום מרכזי, נעים, נוח, צוות מדהים ואכפתי
Pros:

מיקום צמוד לעיר העתיקה עם גישה מהירה ונוחה לכל המקומות המרכזיים. מלון נעים ונוח, חדרים מעולים, שרות מעל המצופה, ארוחת בוקר עשירה ומגוונת, צוות אכפתי שמתעניין בך ועוזר בכל מה שתבקש

Cons:

האמת, אהבתי הכל

2026-02-25 • via Nuitee
A
Anna • family_with_children • ru
10
Pros:

Расположение топ, в самом центре очень удобно для знакомства с городом, персонал высше всех похвал, завтраки лучшие чем в 5* свежевыжатые соки, смузи, рыба красная, каши.

2026-02-24 • via Nuitee
T
Tony • extended_group • gb
10
Pros:

Great location and staff very helpful.

Cons:

Nothing!

2026-02-23 • via Nuitee
P
Pratima • family_with_children • in
10
2026-02-22 • via Nuitee
B
Bing • couple • ca
10
Pros:

very good location, beautiful hotel and friendly stuffs. Much recommended

2026-02-22 • via Nuitee
M
Mohammed • couple • sa
10
Great stay
Pros:

The location is great. Special thanks to Ikhan, Jafar, and Akber, they were great.

Cons:

Nothing

2026-02-14 • via Nuitee