Impiana Hotel

Hotels
5.7 (83 reviews)
Lot pt 1617 tkt 1&2 bandar baru kubang kerian , Kota Bharu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Staff adhere to local safety protocols
Fire extinguishers
CCTV outside property
Key card access
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
3.69
Quite moldy and musky and requires better ventilation.
Service
7.16
The staff is very helpful and treat guests with a smile.
Location
7.7
Strategic location nearby HUSM and many food options.
Room Quality
4.15
The room is quite small and lacks some basic amenities.
Amenities
5.18
No chair or table provided, and room lacks noise insulation.
Value for Money
6.64
Value for money, suitable for just sleeping and bathing.
Food and Beverage
5.69
Nearby shopping and food options improve the dining experience.
Overall Experience
5.36
It was manageable for a short stay; however, improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:46

Property Description

Convenient Location
Modern Amenities
Family-Friendly Atmosphere

Book your stay at Impiana Hotel in Kota Bharu today to experience comfort and convenience like never before!

Important information:

Currently, we accept only Vaccinated guests into our property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 83 reviews
Cleanliness: 3.69
Service: 7.16
Location: 7.7
Room Quality: 4.15
Amenities: 5.18
Value for Money: 6.64
Food and Beverage: 5.69
Overall Experience: 5.36
T
Thillai Nathan • family_with_children • my
6
Pros:

Cool aircond

Cons:

Ants

2026-02-08 • via Nuitee
P
Pei zhi • solo_traveller • gb
1
2026-01-22 • via Nuitee
A
A A Ashiqul Islam • solo_traveller • my
8
2026-01-19 • via Nuitee
H
haslila • extended_group • my
2
not very cheap but it worst
Pros:

nearest by husm

Cons:

room leaking when raining. smelly toilet . 1st room we get with badbed

2026-01-19 • via Nuitee
W
wan • family_with_children • my
6
2026-01-02 • via Nuitee
Z
zulkifli • family_with_children • my
1
Pros:

IT'S BAD HOTEL I EVER STAY

Cons:

SAYA MEMBUAT TEMPAHAN PADA 23-24/11/25 (1MALAM). SEMASA PENDAFTARAN MASUK, STAFF MEMAKLUMKAN BILIK YANG SAYA TEMPAH MENGALAMI KEBOCORAN KERANA BILIK BERKENAAN DALAM PROSES PEMBAIKAN. AMAT MALANG APABILA KESILAPAN TERSEBUT ADALAH DARI PIHAK PENGURUSAN HOTEL DAN LEBIH MALANG LAGI APABILA PIHAK HOTEL TIDAK MEMBERIKAN BILIK LAIN SEBAGAI GANTI SEDANGKAN TEMPAHAN TELAH PUN DIBUAT MELALUI KAD KREDIT SEBAGAI JAMINAN. PENGURUSAN HOTEL MEMAKLUMKAN ADA BILIK LAIN DENGAN KAPASITI 4ORANG DAN SAYA PERLU MEMBAYAR SEBANGAK RM 105 UNTUK BILIK TERSEBUT.

PERSOALANNYA..SEKIRANYA BILIK BERKENAAN DALAM TEMPOH PEMBAIKAN @ RENOVATION, KENAPA IANYA MASIH DIBUKA UNTUK TEMPAHAN.

2025-12-22 • via Nuitee
R
Ratna • family_with_children • my
2
Tidak puas hati kerana perabot lusuh
2025-12-15 • via Nuitee
F
Fatihah • family_with_children • my
5
2025-12-10 • via Nuitee
N
Nor fadhilah • family_with_children • my
4
Pros:

Convenient. Near husm

Cons:

Kids were running back & forth on the alley of room. They were screaming non stop eventhough i adviced them to shut up. Their families & management doesn't even care about the kids. So stressful because im not really well on that night.

2025-11-26 • via Nuitee
Y
Yusnita • family_with_children • my
8
2025-11-25 • via Nuitee
M
Masrina • family_with_children • my
7
2025-11-24 • via Nuitee
N
Nur • family_with_children • my
5
2025-11-23 • via Nuitee
A
Amalina • family_with_children • my
5
Pros:

Good staff. Treat with smile

2025-11-23 • via Nuitee
R
RusmanY • family_with_children • my
7
Pros:

Berhampiran HUSM, memudahkan urusan di hospital. Banyak tempat untuk makan. Staf sangat mesra dan senang membantu.

Cons:

Bilik agak kecil walaupun sesuai dengan harganya.

2025-11-21 • via Nuitee
R
Ridzuan • extended_group • my
6
2025-11-10 • via Nuitee
Y
Yasim • solo_traveller • my
1
2025-11-10 • via Nuitee
M
Muhammad • couple • my
7
Pros:

The is quite clean and the water and aircond running properly. The room price is very reasonable. Their staff are responsive and well mannered.

Cons:

The room dont have any noise insulation.

2025-11-09 • via Nuitee
D
Dzulkifli • family_with_children • my
4
Pros:

Nearby shooping

Cons:

Parkring

2025-10-21 • via Nuitee
I
Ili • family_with_children • my
4
Pros:

The staff

Cons:

Tak sama mcm dalam gambar.Guna cadar bukan ikot oyo standard

2025-10-15 • via Nuitee
L
Liena • extended_group • my
6
Pros:

Staff very helpful

2025-09-01 • via Nuitee