Albatros by Bedsfriends

Hotels
8.6 (206 reviews)
Avenida Prolongación Rafael E. Melgar Km. 2 + 980 A Carretera Costera Sur, Cozumel, Quintana Roo apartamento,1A , Cozumel , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Great location for snorkeling
Cons:
Maintenance issues with cleanliness
Somewhat distant from main attractions
Limitations in kitchenette facilities

Categories

Cleanliness
7.81
Some reviews noted issues with mildew and maintenance, indicating that cleanliness could be improved.
Service
9.28
Many comments highlighted the friendliness and helpfulness of the staff.
Location
8.32
Location received mixed reviews, being convenient for some but slightly distant from other attractions.
Room Quality
8.27
Several guests appreciated the spacious rooms but mentioned maintenance issues.
Amenities
8.8
Amenities were generally praised, although some guests desired more cooking facilities.
Value for Money
8.76
Overall, guests felt the experience matched the pricing, especially with regard to location and service.
Food and Beverage
8.81
Guests enjoyed the breakfast offerings and on-site dining options.
Overall Experience
8.78
Overall, guests had a positive experience, with minor improvements suggested.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:44

Property Description

Luxurious Amenities
Albatros Suites by Bedsfriends offers air-conditioned rooms with modern facilities such as a coffee machine, microwave, and flat-screen TV. Some rooms even feature a fully equipped kitchen, perfect for longer stays.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or take a leisurely stroll in the garden while enjoying the picturesque views. The proximity to Caletita Beach makes it convenient for guests to enjoy the sun and sand effortlessly.

Convenience at Your Fingertips
With room service, a tour desk, and free WiFi, guests can expect a seamless and enjoyable stay. The attentive staff, coupled with the prime location near Cozumel International Airport, ensures a stress-free travel experience.

Book your stay at Albatros Suites by Bedsfriends for a delightful and unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for MXN 220 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 206 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
G
Giulia family_with_children it
10
2026-02-14 via Nuitee
P
Pamela couple us
9
Quaint hotel in Cozumel with nice ocean views and excellent staff!
Pros:

It was small and lovely. The staff was very sweet and helpful. They had a nice garden and pool area and since we brought our dog, it was nice that he could run around on grass and do his business.

Cons:

The photos are a little deceiving…the hotel is across the street from the beach not on the beach. The views were still lovely, but the road was like a busy highway at times and loud. We slept thru it with the doors shut but it didn’t make sitting on the balcony the best.

2026-02-11 via Nuitee
G
Gabriele family_with_children de
10
Pros:

Schönes Zimmer, tolle Aussicht von der Dachterrasse. Restaurant top. Sehr nette Bedienung. Cooler kleiner Privatstrand mit guter Strandbar. Tacos 🔝

2026-02-08 via Nuitee
D
Danos family_with_children fr
10
2026-01-26 via Nuitee
M
Maria del mar family_with_children mx
10
2026-01-19 via Nuitee
L
Lucia extended_group ar
10
Livinglavidachill
Pros:

Las habitaciones amplias y todos los detalles

2026-01-19 via Nuitee
H
Hendrik couple de
10
2026-01-13 via Nuitee
L
Leire family_with_children es
9
2026-01-06 via Nuitee
הגר couple il
9
מאוד נהנינו ביתי, אדיב המסעדה הייתה מצוינת וכל העובדים היו ממש נחמדים
Pros:

החדרים גדולים ומאובזרים, צוות נחמד ועזר בהכל

Cons:

לחץ מים חלש

2026-01-06 via Nuitee
L
Louis family_with_children fr
7
2026-01-04 via Nuitee
R
Riccardo family_with_children us
9
2025-12-31 via Nuitee
G
Gerardo extended_group py
10
Como en casa
Pros:

Calidad del trato del personal, Jairo y sus demás compañeros

Cons:

Un poco alejado de lugares para comer

2025-12-24 via Nuitee
D
Daniel couple us
10
Pros:

We had a really amazing time at Albatros. The entire staff were friendly and helpful.

We loved the hotel, the ambience, the pool, the restaurant. The penthouse felt like our apartment, we felt like we lived there. We were extremely comfortable and sad to leave.

Renting a car was very easy, the desk just made a call and one was brought to the hotel. They were always very helpful with arrangements and plans and laundry.

Also the hotel is directly above a pharmacy and a big convenience store which was incredibly helpful.

We will return as soon as possible and get a 3rd floor room again if possible. All in all just a beautiful place and I am so glad I found it.

Two tips:

1. The desk can arrange scooter or car rental, but unless you are very comfortable driving scooters in busy streets, are comfortable driving in Mexico, I would rent a car. The cost of the car against 2 scooters was only about 25% more, so it was the right choice.
2. If you want to snorkel and can afford to, spring for a private/chartered boat. We went on a group tour and while the snorkeling itself was great, it was a very uncomfortable ride on a very crowded boat. And the more peaceful the water and the less people moving it around you, the easier the snorkeling is.

2025-12-15 via Nuitee
R
Roberto Adrián family_with_children ar
7
Pros:

Ok

2025-12-14 via Nuitee
S
Sarah couple us
8
A lovely spot in a great location! Comfy beds, good breakfast, and amazing snorkeling right across the street. The “kitc
Pros:

Location is great, out of the main tourist zone but close enough to walk to town. Staff were friendly and helpful. Snorkeling across the street was amazing!

Cons:

Room needed more hooks to hang things. Coffee maker was provided, but no coffee or filters, so we couldn’t really make coffee. The “kitchenette” didn’t include a sink, bottle opener, or really any way to prepare food other than reheating leftovers. When we arrived the room smelled strongly of mildew - we needed to keep the bathroom fan running 24/7 to keep the smell away.

2025-12-14 via Nuitee
G
GABRIEL JOSE couple es
10
2025-12-13 via Nuitee
J
John couple au
10
Perfect relax spot aftet a hectic two-week tour of Mexico’s south.
Pros:

Spacious, nice design, very comfortable. Boutique vibe plus nice pool. Good resto for breakfast and dinner on roof, pleasant beachfront bar across the street.

Cons:

Bit of a hike from town!

2025-12-12 via Nuitee
P
Patrik couple ch
8
Schönes und ruhiges Hotel
Pros:

Schönes Hotel mit großen Zimmern. Eigener Strandzugang mit einer Strandbar, wo man auch essen kann. Die Dachterrasse des Hotels ist auch superschön mit einem perfekten Blick auf den Sonnenuntergang und gutem Essen.

Cons:

Schade ist, dass man für alles ein Taxi braucht. Ich würde empfehlen, für den Aufenthalt einen Roller zu mieten. Die günstigste Variante ist, den Roller über das Hotel zu mieten. So kommt man gut an alle schönen Orte.

2025-11-28 via Nuitee
M
Mert couple tr
6
Pros:

Rooms, beds, location, reception

Cons:

Evening waiters who is rude and strange

2025-11-27 via Nuitee
G
Genevieve family_with_children ca
10
2025-11-21 via Nuitee