Gaia Residence

Hotels
8.6 (1898 reviews)
Edificio Hotel Holiday Inn Porto Gaia, Rua Diogo Macedo 220 , Gaia , pt

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Good breakfast
Convenient location
Cons:
Noisy rooms
Slow service regarding requests
Lack of kitchenware

Categories

Cleanliness
8.19
While several reviews highlighted cleanliness as a positive aspect, some guests noted issues such as insufficient kitchenware and a generally cold room upon arrival.
Service
8.86
General sentiment indicates helpful staff and positive service experiences, despite some complaints about slow responses and lack of kitchenware.
Location
9.2
Multiple reviews praised the convenient location close to transportation and shops, making it a significant positive aspect.
Room Quality
8.15
Room quality feedback is mixed, with positives on spaciousness but negatives regarding noise insulation and uncomfortable sofabeds.
Amenities
8.18
Amenities received varied feedback; basic kitchenware issues were mentioned, though some guests appreciated the fitness and spa areas.
Value for Money
8.64
Most guests felt that the hotel offered decent value for the price, despite minor issues in amenities and service.
Food and Beverage
8.89
Positive comments highlighted the breakfast and quality food, although some guests experienced issues with kitchen supplies.
Overall Experience
8.66
Guests overall were satisfied with their experiences, citing various pros and cons but leaning towards a positive view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:16

Property Description

Fantastic Amenities
Enjoy access to a fitness center, a bar, and a 24-hour front desk at Gaia Residence. Complimentary WiFi and private parking are included.

Comfortable Accommodations
Stay in family rooms with facilities for disabled guests. Units feature a satellite flat-screen TV, fully equipped kitchenette, and private bathroom with a bidet and hair dryer.

Delicious Dining Options
Indulge in buffet and continental breakfast options. The on-site family-friendly restaurant serves dinner, lunch, brunch, and high tea.

To experience these incredible amenities and more, book your stay at Gaia Residence today!

Important information:

Access for children under 12 years old is restricted in the spa and children between 12 and 16 years old must be accompanied by an adult. Please note that the Indoor Therapy Pool is open from 10:00 until 19:00 daily and the access is charged. Treatments are available daily between 10:00-19:00, subject to pre-booking.

Children aged 3 years and below are not allowed to use the spa.
Children aged between 4 and 16 years old can only use the spa under adult supervision.

The Indoor Therapy Pool is open daily from 10:00 until 19:00.

Treatments are available daily between 10:00-19:00, subject to pre-booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1898 reviews
Cleanliness: 8.19
Service: 8.86
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.66
A
a53a005c4e5d73db81b0009d20eec6cf • couple • pt
9
Bem Equipado e Cofortável. Atendeu a Expectativa
2026-04-18 • via Nuitee
0
0ad97abd9cb8733b8e45e005c9211eeb • solo_traveller • es
8
Pros:

tienes todos los servicios que se necesita al viajar por trabajo.

Cons:

Al poner la bañera...el agua de la misma se puso marrón. Desconozco el motivo, porque por la grifo el agua salía transparente.
Para las cenas, el restaurante estaba colapsado tanto en sitios disponibles como en el tiempo de espera para recibir la comida (casi una hora)

2026-04-18 • via Nuitee
4
4c45c0cd01c571c9b585288e3eea6803 • solo_traveller • pt
9
Depois de uma operação à coluna
Pros:

Do espaço

Cons:

Da Wc. Com banheira? Mal adaptada para a 3ª idade

2026-04-16 • via Nuitee
9
9d76a9ae86137235e52ee895402a280f • family_with_children • pt
10
2026-04-16 • via Nuitee
F
fe55e6979caa73f945083a0a1b87f3c2 • family_with_children • pt
8
Pros:

Pequeno almoço excelente, com qualidade e diversidade.
Apartamento muito espaçoso e limpo.

Cons:

Apartamento um pouco datado, janelas com vedação insuficiente, sentia-se corrente de ar a entrar mesmo estando fechada.
Apartamento para 4 pessoas sem qualquer roupa de cama adicional, estivemos num fim de semana fresco e não havia edredom ou cobertor disponível.

2026-04-16 • via Nuitee
E
e4f42016f79e70aa2c439fa3892e402f • extended_group • pt
8
Pros:

Tudo

Cons:

Nada apontar

2026-04-14 • via Nuitee
9
915b707206f672aca06a303c26633662 • extended_group • gr
9
Καλό οχι όμως εξαιρετικό
Pros:

Πρωινό! Υπέροχοι κοινόχρηστοι χώροι! Πολύ ευγενικό και πρόθυμο προσωπικό!

Cons:

Παλιές βρύσες, μούχλα σε κάποια σημεία, και ίσως περισσότερη προσοχή στις λεπτομέρειες: το καλώδιο του ψυγείου που έκανε ολόκληρη διαδρομή στο δωμάτιο μου χαλούσε την αισθητική. Επίσης θα μπορούσε να εχει ένα βραστήρα αντί για φούρνο μικροκυμάτων και μια εσπρέσο μηχανή,

2026-04-13 • via Nuitee
• family_with_children • es
8
2026-04-13 • via Nuitee
C
cecd16b8515a730d1f9e3aec007672ad • family_with_children • ch
8
2026-04-13 • via Nuitee
C
cecd16b8515a730d1f9e3aec007672ad • family_with_children • ch
8
2026-04-13 • via Nuitee
7
752c022164567015153146e61ec32c03 • couple • pt
9
2026-04-12 • via Nuitee
7
74e84a694d9373e3020f7f74278a90f6 • family_with_children • pt
5
Fui bem enganada…
Pros:

Do pequeno almoço, tinha bastante variedade de comida, desde comida quente e feita na hora, pão e bolos frescos, iogurtes, várias frutas, vários complementos, muito completo.
A simpatia da maioria dos colaboradores do hotel, foram bastante atenciosos com a minha filha.

Cons:

Ainda foram bastantes pontos negativos…

- Meia pensão tem menu definido e inalterável, ou seja, come-se sempre o mesmo todos os dias. As opções ainda eram algumas, mas nada de extraordinário. A falta de meu infantil não foi nada agradável, obrigando uma criança a comer um prato de adulto, obviamente sobrando comida desnecessariamente. O prego no prato era um bifinho pequeno, seco, acompanhado de muitas batatas e salada para disfarçar. À Salada César faltava o molho. Safou o Esparguete à Bolonhesa que o meu marido comeu no segundo dia.

- No primeiro dia acabei por me ir embora sem terminar o jantar, porque estavam a demorar uma eternidade para trazer a sobremesa e o café. O restaurante nem estava assim tão cheio para a falta de organização. Creio que o facto de tomarem nota de tudo o que a pessoa quer (entradas, prato, sobremesa, bebidas), tudo de uma vez, leva ao esquecimento.

- Acesso à piscina pago, principalmente quando se tem uma criança pequena.

- Pouca luz no quarto, onde deviam existir focos de luz, estamos às escuras, como por exemplo, na banheira.

- Seguindo a lógica da banheira, para além de tomar banho a meia luz, para crianças e pessoas de estatura média é um filme entrar e sair da banheira, devido à altura e afastamento da mesma. Eu sou uma pessoa nova e tive receio de me magoar, imaginem uma pessoa de mais idade.

- Uma tomada eléctrica literalmente por cima do lava louças? Está a pedir um curto circuito.

- Tínhamos apenas uma mesa de cabeceira, o que implicou usarmos uma cadeira do quarto para que o meu marido não tivesse as coisas no chão.

- A distância entre a cama e o móvel da TV era tão grande, que mal se conseguia ver algo, uma tv maior não era mau pensado.

- Não havia uma única indicação no quarto sobre o nr da receção, nem no próprio telefone, se existia ou não WiFi disponível, nenhuma informação sobre os horários das refeições, sobre o acesso à piscina/spa/ginásio, nada!!

2026-04-12 • via Nuitee
5
5dbd0eebd3277253263ef250c1735ea8 • family_with_children • es
10
2026-04-12 • via Nuitee
B
bc44ce11b13c73febd4a7c90cd02e0dd • family_with_children • pt
9
Apartamento cómodo e bem localizado
Pros:

Localização e limpeza

2026-04-12 • via Nuitee
0
01332eb87bbf73a1f0022afabc09dd2a • solo_traveller • pt
7
For the price paid it was overall good
Pros:

Comfortable bed and nice bathroom

Cons:

Noise, room quite empty

2026-04-12 • via Nuitee
A
Adam • extended_group • pl
10
2026-04-11 • via Nuitee
R
Ruy • solo_traveller • pt
10
2026-04-11 • via Nuitee
S
SOMPONG • extended_group • th
10
Pros:

ห้องพักสะอาด ทำเลที่ตั้งดีเดินทางสะดวก มีรถโดยสารประจำทางผ่านในระยะเดินเท้าไม่ไกลจากที่พัก

2026-04-11 • via Nuitee
V
Vanessa • family_with_children • pt
7
Muito boa
Pros:

Limpeza e simpatia dos funcionários

Cons:

Nada

2026-04-11 • via Nuitee
R
Radmila • family_with_children • rs
8
Pros:

Udobni kreveti,lokacija

Cons:

Moglo je biti čistije kupatilo

2026-04-10 • via Nuitee