Gaia Residence

Hotels
8.6 (1898 reviews)
Edificio Hotel Holiday Inn Porto Gaia, Rua Diogo Macedo 220 , Gaia , pt

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Good breakfast
Convenient location
Cons:
Noisy rooms
Slow service regarding requests
Lack of kitchenware

Categories

Cleanliness
8.19
While several reviews highlighted cleanliness as a positive aspect, some guests noted issues such as insufficient kitchenware and a generally cold room upon arrival.
Service
8.86
General sentiment indicates helpful staff and positive service experiences, despite some complaints about slow responses and lack of kitchenware.
Location
9.2
Multiple reviews praised the convenient location close to transportation and shops, making it a significant positive aspect.
Room Quality
8.15
Room quality feedback is mixed, with positives on spaciousness but negatives regarding noise insulation and uncomfortable sofabeds.
Amenities
8.18
Amenities received varied feedback; basic kitchenware issues were mentioned, though some guests appreciated the fitness and spa areas.
Value for Money
8.64
Most guests felt that the hotel offered decent value for the price, despite minor issues in amenities and service.
Food and Beverage
8.89
Positive comments highlighted the breakfast and quality food, although some guests experienced issues with kitchen supplies.
Overall Experience
8.66
Guests overall were satisfied with their experiences, citing various pros and cons but leaning towards a positive view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:16

Property Description

Fantastic Amenities
Enjoy access to a fitness center, a bar, and a 24-hour front desk at Gaia Residence. Complimentary WiFi and private parking are included.

Comfortable Accommodations
Stay in family rooms with facilities for disabled guests. Units feature a satellite flat-screen TV, fully equipped kitchenette, and private bathroom with a bidet and hair dryer.

Delicious Dining Options
Indulge in buffet and continental breakfast options. The on-site family-friendly restaurant serves dinner, lunch, brunch, and high tea.

To experience these incredible amenities and more, book your stay at Gaia Residence today!

Important information:

Access for children under 12 years old is restricted in the spa and children between 12 and 16 years old must be accompanied by an adult. Please note that the Indoor Therapy Pool is open from 10:00 until 19:00 daily and the access is charged. Treatments are available daily between 10:00-19:00, subject to pre-booking.

Children aged 3 years and below are not allowed to use the spa.
Children aged between 4 and 16 years old can only use the spa under adult supervision.

The Indoor Therapy Pool is open daily from 10:00 until 19:00.

Treatments are available daily between 10:00-19:00, subject to pre-booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1898 reviews
Cleanliness: 8.19
Service: 8.86
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 8.66
A
Antonio • couple • pt
9
Pros:

Excelente

2026-02-14 • via Nuitee
A
Audi • family_with_children • fr
9
Une bonne pause en famille
Pros:

Studio spacieux, propre et avec un design charmant
Réception très classe
Personnel charmant et très aimable
Idéalement situé, avec de nombreux commerces à proximité, accessibles en quelques minutes à pied, notamment pour se rendre à Porto.
Le petit déjeuner était excellent, avec des spécialités locales délicieuses.
Un séjour formidable, je recommande principalement pour les familles et à un tarif attractif

Cons:

Ascenceur qui ne fonctionne pas bien.
Manque les couverts et assiettes. Bien que j'aie prévenu en demandant tout ce qu'il fallait avant notre arrivée, car j'avais pris connaissance des commentaires précédents!!! Néanmoins, une dame charmante nous a ramené tout!!
Je propose d'être plus moderne en matière de télévision. Il n'y a que des chaînes du Portugal.

2026-02-12 • via Nuitee
C
Catarina • family_with_children • pt
10
2026-02-11 • via Nuitee
R
Rodriguez • family_with_children • es
10
Excelente
Pros:

Me gustó todo del alojamiento, muy buen servicio

2026-02-11 • via Nuitee
M
Matias • family_with_children • pt
10
2026-02-10 • via Nuitee
P
Pinto • family_with_children • pt
9
Pros:

Pequeno-Almoço excelente.

Cons:

Nada apontar.

2026-02-10 • via Nuitee
V
Vila • family_with_children • pt
9
2026-01-31 • via Nuitee
F
Fátima Alexandra • couple • pt
10
2026-01-31 • via Nuitee
M
Miguel • family_with_children • es
10
2026-01-31 • via Nuitee
S
Sandra • solo_traveller • pt
10
2026-01-29 • via Nuitee
I
Ines Rocha • family_with_children • pt
8
Avaliação
Pros:

Limpeza excelente e simpatia do staff.

Cons:

Falta de luz na zona de refeição do quarto, exaustor avariado e muito, muito sujo, um dos bicos do fogão não funcionava, poucos utensílios.

2026-01-29 • via Nuitee
D
Dias • family_with_children • pt
8
2026-01-27 • via Nuitee
R
Ricardo • family_with_children • pt
8
2026-01-27 • via Nuitee
C
Claudibea • family_with_children • es
8
2026-01-27 • via Nuitee
L
Luís • family_with_children • pt
8
Pros:

Atendimento

Cons:

Da cama e cobertor atribuído ao meu filho, por ser de má qualidade.

2026-01-26 • via Nuitee
T
Telma • family_with_children • pt
8
2026-01-26 • via Nuitee
A
Andrea • family_with_children • pt
10
Pros:

Pequeno almoço muito bom, tamanho do quarto muito bom para famílias!

2026-01-26 • via Nuitee
F
Francisco • family_with_children • es
9
Pros:

El alojamiento estaba perfecto y el personas. Sobretodo el del restaurante de 10

Cons:

Me gustó todo

2026-01-26 • via Nuitee
C
Coraline • family_with_children • fr
9
Pros:

La literie , la surface généreuse de la chambre, le style de l’entrée de l’hôtel

Cons:

Les ascenseurs pour aller aux étages, trop compliqué et de l’attente

2026-01-26 • via Nuitee
D
DAVID • family_with_children • pt
10
Pros:

Bom pequeno almoço tudo limpo

Cons:

Nos quartos consegues e ouvir os vizinhos muito ruim

2026-01-26 • via Nuitee