Hotel Bristol

Yet again the airport experience at Naples was extremely challenging. However there were several staff on hand to assist travellers needing to complete the entry paperwork and registrations.
Thankfully when we arrived at the Bristol it was everything we remembered.
Reception staff warmly welcomed us and check in was swift. We were escorted to our room on the 9th floor and very shortly afterwards our bags arrived.
The room was spotless, roomy, bright with a good sized bathroom with all the facilities you expect from an Hotel of this standard. Room was cleaned daily and kept spotless.
The view from the balcony was absolutely stunning, a glorious vista over Sorrento and out across the Bay of Naples with Mt Vesuvius as the back drop , pure heaven.
The restaurants have stunning views whilst dining. We were on a half board basis and ate breakfast and dinner alternating between the 2 restaurants for dinner.
The food is one of the reasons we came back here, it is of the very highest quality with a good choice on the menu each evening to satisfy all tastes.
On top of the location, views, excellent quality food and overall facilities the icing on the cake yet again has proven to be the Staff at the Bristol. Every single member of staff we encountered could not do enough to make our stay the very best it could be. They were all polite professional knowledgeable and engaging from Reception to the bars and Luca and the restaurant teams.
They all genuinely seem to want to make your stay just perfect, which they did.
To everybody at The Bristol massive grazie mille.
We wholeheartedly recommend the Bristol to anyone we meet.
We will be back

We had a wonderful stay at Hotel Bristol, The hotel is beautiful,the room was lovely spacious and spotless with an amazing view.
Nothing was too much trouble for any of the staff, Luca and his team were exceptional.
The location is excellent for getting to Marina Grande and the main town.
We could not have asked for a better experience for our first time in Sorrento.

Just returned again from the hotel Bristol, what a fabulous hotel this is, with spectacular views across the Bay of Naples, exceptional staff and wonderful service from front of house, restaurant, bars and house keeping. We were allocated room 807 which was spacious with breathtaking views from the balcony.
Special thanks to Luca, Jon Luca,Nardia and all the restaurant staff, who always went the extra mile to ensure you had the best experience. Christian and Alexis at the bar, Emiliana and Pepe at the pool bar, front of house who were always very helpful.

Anyone who is due to stay at this hotel, you will not be disappointed.

We were treated as family and can’t wait to return in September.

Had a lovely week at the Hotel Bristol after a 3 year absence. Think it was our 17th visit. Booked for October this year, we love it so much.
The food is excellent, the hotel immaculate, the staff are wonderful.
Upon arriving to leaving, its a wonderful place to be.
Look forward to seeing you in October.

Excellent- The views and decor are stunning - But the staff make this all together a wonderful place, From Luca and the team in the restaurant to the stars of the pool - Savy and Joseph pool and area around spotless - no scrambling for beds - Perfect

We had such a lovely stay. We cannot fault the hotel at all. Our view from the sixth floor looking out over the harbour was spectacular. All the staff from reception to cleaning were absolutely lovely, and the food in the restaurant was exceptional. We’d like to give a special mention to our waiter Giuseppe who was always a pleasure to see, We had the most wonderful time and we will definitely be going back in the future

We had a wonderful 7 day holiday at the Hotel Bristol. From the moment you enter the hotel you are greeted by the reception staff and have your luggage taken to your room. Our 6th floor room had the most amazing view of the Bay of Naples and Vesuvius, as did the restaurant and pool side terrace. The breakfast and evening meal was vgood and a big shout to Luca, Carmine and all the waiting staff. Also the chef on the egg station who was entertaining and produced beautiful omlettes to order.... gratzi!
Thank you all for a memorable holiday.

The staff were excellent and extremely friendly. Sadly the hotel is very dated and not the best location for walking to and from the centre. The beds were extremely hard and uncomfortable and the breakfast wasn’t great. Pool area is lovely as are sea views. Overall it’s an OK hotel but definitely didn’t blow my socks off for the price.

spacious room, front desk service is outstanding

Stayed for four nights at the beginning of June, my husband booked this for my birthday. When we arrived there were some beautiful flowers, a cake and the room was decorated with balloons. The hotel also gave us a bottle of Prosecco to celebrate.
The hotel is in a perfect location, our room had the most amazing views. All staff were lovely and friendly, restaurant staff were helpful and offered alternatives from the menu. Couldn’t have asked for anything more. On our last day we walked around the gardens which we nearly missed and so pleased we didn’t, again beautiful views of Sorrento.
Would definitely recommend this hotel and thank you to all the staff.

Within walking distance to center of town

The hotel is positioned ten minutes walk from Piazza Tazzo with stunning views over the Bay of Naples and Vesuvius. It’s breathtaking. We went as a family of four. My twin daughters of nearly 22 and myself and my partner. We both had balcony rooms next to each other on the third floor. The road is busy but that’s what you get for this position. Didn’t particularly bother us once I got used to it as my room at home is silent. Make sure you close the shutters. Please don’t expect five star bling. We loved it. Very clean and had what we needed. I loved the large showers. As did the girls. Bed very comfortable!
What makes this hotel are the staff. I have travelled all my life (this was a 60th celebration) and they are the best. Professional yet kind, mindful yet not intrusive. Generous of spirit. I cannot emphasise enough how each and everyone genuinely cares. Truly. No amount of money in any ridiculously expensive hotel will EVER BUY YOU BETTER SERVICE. NEVER! Luca the restaurant manager is one of those special people that will live in your heart and mind long long after you’ve left. He outshines the view. He runs the restaurant with utmost professionalism but finds time to chat and remembers what you like. Nothing is ever too much effort and if something is not to your liking (never for me) talk to him. Shout out to Gianlucca and Carmine too. I forget some other names but these three hold a special place in my heart. All the front desk staff are wonderful and so helpful always. The bar staff mix incredible cocktails and are so very kind. Lovely team. Same on the pool bar and restaurant. One of my twins lost her fish charm she spent a fortune on in Capri.. don’t ask. It’s minuscule at a huge price! Last day somewhere near the pool we thought. She was so grumpy at dinner that night. The front desk asked the bar team to open the pool gate to look but impossible ! The next morning as we left at 6am they appeared with it. They’d found it near the gate. I absolutely know they must have searched for ages. Money cannot buy this caring nature.
If you want a hotel with proper Italian charm and courtesies ten minutes walk from the main square with stunning views then please book it.
I forgot to add. Food delicious. Always so much choice and I always asked Luca what he recommended that day. If you want a giggle ask Gianluca particularly if it’s lamb on the spit .. or pork 😂. Breakfast fabulous and chef cooks omelettes to order.
The last night they sang to me with a lovely cake chef created on the spot as twins forgot to mention my birthday
Grazie Mille to you all. Ciao ❤️

Great location

Just returned from another wonderful holiday at hotel Bristol in sorrento have been returning for many years what a place to stay from the minute you enter you are made to feel so welcome staff are so friendly cannot do enough for you nothing is too much trouble from the front of house team to restaurant staff - bar staff - pool - to -house keepers thank you all so much everyone

The staff work incredibly hard and it shows in the quality of the hotel

We recently stayed at the Hotel Bristol as part of a Top Flight holiday. We thoroughly enjoyed our stay, especially the views of Sorrento and the bay of Naples. The staff were extremely welcoming and very professional. We were looked after extremely well. A special thank you to
Andrea & Alex in the Bar, Chris in the Pool Bar and Luca, Giuessipi,
Antonino and Carmine in the Dining Room. They all worked so hard and really made our holiday.