Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Stunning views
High-quality food
Cons:
Concerns about cleanliness
Limited amenities during off-season

Categories

Cleanliness
8.4
There were some concerns regarding cleanliness from the review mentioning ‘سوء النظافة’.
Service
9.9
Consistent praises for friendly and helpful staff throughout multiple reviews.
Location
9.9
Multiple reviews highlighted beautiful views and great proximity to key locations.
Room Quality
9.4
Rooms were mentioned as clean and comfortable, with some reviews stating they were large and well-equipped.
Amenities
8.9
Facilities were good, though some amenities were noted as limited during the off-season.
Value for Money
9.4
Overall satisfaction with quality and experiences reflected good value.
Food and Beverage
9.4
Positive feedback about breakfast and dining experiences reported.
Overall Experience
9.9
General consensus of an exceptional experience indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:34

Property Description

Panoramic Views and Luxury Amenities
Hotel Bristol offers a breathtaking setting above Sorrento with a panoramic swimming pool, gym, and a rooftop restaurant. Admire stunning bay views while enjoying top-notch facilities.

Elegant Rooms and Relaxing Spaces
The guest rooms feature satellite TV, air conditioning, and sea views. Some rooms even have balconies, while junior suites boast spacious terraces with Jacuzzis. The garden with flowers and olive trees, along with a sauna and recreational activities, provides a tranquil retreat.

Culinary Delights and Entertainment
Indulge in international cuisine at the dining halls or savor Neapolitan dishes at the rooftop restaurant. Unwind at the piano bar or dance at the disco after dinner. The hotel's warm hospitality and convenient location make it a perfect choice for your stay.

To experience this blend of comfort and luxury at Hotel Bristol, book your stay now!

Important information:

Please note that the pool is open from April until October, weather permitting.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 823 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.9
T
Tom couple gb
10
The views are amazing the hotel its self is very beautiful, old money. We had a two floor balcony with a hot tub in, ama
Pros:

Beautiful hotel, staff are amazing! Views are perfect!

2026-08-15 via Nuitee
V
Vered couple il
10
מעולה
Pros:

המקום מאוזר ומדהים ארוחת בוקר מעולה יש מסעדה במלון ממליצה בחום הבריכה על הגג מדהימה

Cons:

קצת רחוק מכל מקום נדרשת תחבורה ציבורית רבה באיזור לא נוח להתנייד עם רכב

2026-08-13 via Nuitee
P
Patricia couple br
7
Very concerning experience. I left my personal medication and shampoo in the room. After contacting the hotel, I was to
Cons:

Very concerning experience.

I left my personal medication and shampoo in the room. After contacting the hotel, I was told that nothing had been found.

A serious hotel should inform a guest when personal belongings, especially medication, are found after check-out. If an unpaid minibar item can be identified and charged to your card, surely forgotten belongings can also be identified and reported.

Unfortunately, this experience seriously affected my trust in the hotel.

2026-08-13 via Nuitee
M
Michelle family_with_children gb
10
Ambience, views, attentive and professional staff, loved this hotel.
Pros:

The hotel offers perfect sea views and is a short stroll (about 10/15 min) from the centre of Sorrento. The view from our suite was stunning. The staff are professional, efficient, and friendly. The breakfast consists of a good selection of items, including optional eggs cooked to order. There is a great rooftop bar with a quiet relaxing vibe which is a lovely way to end the night! Pool area is also really good and has its own a bar and food menu too.

Cons:

Nothing it is perfect.

2026-08-13 via Nuitee
D
David couple ie
10
Pros:

The place was beautiful. Was given an upgrade which was great.

2026-08-11 via Nuitee
T
Tonje couple no
9
2026-08-11 via Nuitee
M
Mohamed couple eg
10
A truly grand hotel that is very well maintained
Pros:

It reminded me of the movie the grand Budapest hotel. It is grand in its own way and we loved it

Cons:

Breakfast can be improved a little with more cheese selection.

2026-08-10 via Nuitee
J
Jens couple de
10
2026-08-09 via Nuitee
H
H5000IYmaxineh Family
10
Amazing holiday
Pros:

We have just returned from a week at the Hotel Bristol and it was fantastic. We travelled as a party of four myself and my husband and my son and his fiancée. The rooms were clean and spacious with stunning views overlooking the bay. We went half board and the food was very good catering well for vegetarians as well. The drinks weren’t particularly expensive either. The staff were extremely welcoming - Luca and Guiseppe in the dining room made us feel very special at every meal. Andrea the bar man in the evening was great fun and always had a joke to share whilst maintaining his professionalism. The reception staff helped with booking tours which were also really good. Sunbeds were never an issue and the pool was always lovely and warm. Perfectly located for a stroll into Sorrento I cannot recommend this hotel highly enough.

2026-08-07 via Tripadvisor
M
Maxim couple am
10
2026-08-05 via Nuitee
R
Rina couple us
10
2026-08-05 via Nuitee
E
Eddie family_with_children hk
10
Pros:

Good location and panoramic view of Sorrento

Cons:

Nil

2026-08-04 via Nuitee
1
158keithf Friends getaway Stevenage, Hertfordshire, England
8
Friendly comfortable hotel
Pros:

The views from up high overlooking Sorrento were great. Not a lot of entertainment, just a piano in the lounge/bar area. Food was absolutely fine. We spent most our evenings walking into the town, lots of high end shops, nice bars/restaurtants around by the port area.

2026-08-02 via Tripadvisor
W
Waldemar couple ca
10
2026-08-02 via Nuitee
3
300robertad Family
10
Best hotel
Pros:

Best hotel experience ever.
The hotel is truly stunning, the views breathtaking. It’s very clean and rooms are very soacious. The views are unbeatable. The food was amazing, best food we’ve ever had in a hotel, fresh and lots of local recipes. Swimming pool is lovely.
Special mention to the restaurant staff, pool bar staff and bar upstairs, they were fabulous. Giuseppe, Luca and Gianluca made us feel so welcome and were very professional. Would definitely go back!

2026-08-01 via Tripadvisor
C
catherinemU8121UR Family
10
Amazing Stay
Pros:

We just returned from a week long stay at the Hotel Bristol in Sorrento and cannot say enough about our wonderful experience! The staff at the Bristol truly treats you like family and is always there with a smile and kind word, especially Luca, Giuseppe and Gianluca! They met us on our first day and remembered us each day after, especially our 7 year old son! The hotel has views that are unsurpassed, right from our personal balcony as well as the on-site restaurant and amazing pool! The location was amazing as well, with a 10 minute walk down to Corso Italia with many restaurants and shops. We enjoyed our stay and care we received from everyone at the Hotel Bristol, would definitely return!

2026-07-31 via Tripadvisor
C
curtr951 Couples Oxford, Oxfordshire, England
10
Amazing hotel
Pros:

We returned from the Hotel Bristol on the 24/07/2026. This was our second visit there as we had such a lovely time the previous year.

This year we stayed in Villa Bianca suites-number 326 and as per the description on the hotel website, this is reached by several steps, once you turn left prior to the swimming pool. The steps are surrounded by gardens and lemon groves with plenty of seating areas. I must say that the suite was excellent and the views were amazing across the Gulf of Naples.

The decking area is equipped with a large table and chairs, sun loungers, rattan furniture, a hammock and a hydro massage jacuzzi.

The accommodation is clean and fresh with a large four poster bed and separate lounge area equipped with a fridge with mini bar.

Reception do arrange for luggage to be delivered to the suite on arrival, and I must give a special mention to Grazia at Reception. She remembered us from last year and is extremely helpful and professional.

We booked half board, so breakfast and evening meal, although you can swap your evening meal for lunch if you would like to head into the centre of Sorrento, which is literally no more than a ten-minute walk.

The service from the restaurant staff was fantastic, they even have a vegan and vegetarian menu. We loved the food there and I must give praise to Luca, Gianluca, Giuseppe and Carmine to mention just a few. They also remembered us from last year. Nothing was too much trouble for the staff, and they go above and beyond your expectations.

Breakfast is served buffet style with a great selection of hot and cold food. The chef makes fresh omelettes etc to order.

It is the little things here that make this hotel stand out, such as a sincere smile, remembering you, what you like to drink and eat etc. It was also a privilege to meet the owner Giancarlo Acampora.

I cannot praise the hotel and staff enough and would encourage people to visit.

We are already planning our visit for next year.

2026-07-29 via Tripadvisor
_
_Q1022QM Couples
10
Amazing experience!
Pros:

Beautiful place with one of the most beautiful pools I ever been in in the12th floor, really kind and caring staff that helped us with anything from what to do to where to eat and did it with a great smile, 10/10 experience

2026-07-28 via Tripadvisor
M
michellemH4827ZE Couples
10
A Perfect Second Stay – We Can’t Wait to Return!
Pros:

Our second stay at Hotel Bristol was every bit as wonderful as we remembered – if not even better! From the moment we arrived, we were made to feel incredibly welcome by the friendly and professional reception team. We were absolutely delighted that the hotel had remembered us and allocated us the very same room on the 6th floor that we had last year. It was such a thoughtful gesture and made our return feel even more special.

The room was impeccably clean and comfortable, and the views were simply mesmerising. Waking up each morning to breathtaking panoramas and spending time admiring the stunning scenery was a real highlight of our week.

The restaurant is another standout feature, with spectacular views overlooking Sorrento and Mount Vesuvius. Breakfast offered an excellent selection to suit every taste, and the egg station was a fantastic addition – the freshly made omelettes were absolutely delicious. Each evening, dinner was exceptional, with an impressive variety of beautifully prepared dishes that made every meal something to look forward to.

The restaurant staff deserve special mention for their warm hospitality. They were always welcoming, friendly and attentive, ensuring every dining experience was enjoyable.

As the sun set each evening, there was no better place to relax than the bar, soaking up the incredible sunsets while enjoying a refreshing Limoncello Spritz – the perfect way to end each day.

Hotel Bristol truly is an outstanding hotel in every way. From its stunning location and immaculate rooms to its exceptional food and outstanding staff, it exceeded our expectations once again. We cannot wait to return for our third visit!

2026-07-27 via Tripadvisor
V
Vacationer231942 Family
6
The noise from the road is unbearable!
Pros:

The hitel itself is lovely, fantastic location and easy to get to lots of places like Capri, Almafi, Pompi etc. The staff were very welcoming and the breakfast and dinner was really nice.
However, the noise from the road right outside the hotel was horrendous. Something Tui forgot to mention. Tui have rooms in the first 2 floors only - the noisy ones. The original Tui lady we spoke to was not interested when we brought it up. Tui on line said it was a hotel problem, not theirs. The hotel said it was a Tui issue. We spent three nights with no sleep. The hotel moved us to floor 2, it was worse! Moved us to floor 7, much quieter but a substantially lower grade room. Chipped sunk and bath tiles, shower panel was hanging off, telephone didn't work, TV didn't work. Not the standard you expect for a £2000 one week stay.
Spoke to another Tui rep, Laura. She spoke to the gitel and we were given a room on floor 8. Fabulous. But when we went to move the owner had arranged another upgrade. The room and terrace were perfect and quiet. We finally had 2 nights sleep and felt we could enjoy our last few days there. It was a shame this was not sorted out immediately by Tui and the hotel.
We were so disappointed in both and unfortunately cannot recommend this hotel to anyone who was to sleep whilst on holiday. It absolutely spoilt it for us. We both work for the emergency services and have one week a year away together.
We will never go back and probably never go with Tui again.

2026-07-26 via Tripadvisor