Pangkor Holiday Resort

Good last minute option

1.Room not ready before 3pm,but when i check for 3x times, then recep said room is ready but need to caj RM 30 per hour, like ? Room ready but hold the guest till 3pm ? That time already 1:30PM ,till i complaint wanted to speak to manager, then there allowed me to c/in at 2PM , still hold ? Why don’t you just allowed us to c/in immediately since the room is ready ???? If we do our own transport, we can go to other place while waiting for room. I pay RM 500 for 2night, but still need to pay extra ?? For early c/in at 1:30PM ?
2.The IRON room is horrible, i was sweating because inside the room there’s was NO fan, NO AC ,the iron make my dress torn,my newly dress, the temperature stated the most lowest minimum ,but still my dress was torn and I can’t wear it.There have 3 iron but ONLY 1 can use in proper.
3.Shower head was fall & almost hit my son, our bedsheets have a lot of stains.
4.AC was hot, already been setting at 20 celsius, but still hot
5.DM plug was not in good condition, the box is open and unsafe
6. Most disappointed is we here to celebrate our 6 years wedding anniversary but this is happen.My husband drive from PD at 4AM to come here and this is what we get ? So disappointed.

Hotel - a lot of ants on the floor of the room, there are mosquitoes at night, mineral water is not provided in the room, we asked for water to be provided but the reception at the counter said that the resort does not provide drinking water, after talking to the resort employee who came to fix the air conditioner in the room, the employee gave us 2 bottles water. Coffee is provided but no water. Mineral water with a price of less than rm1 cannot be provided> There is no phone facility in the room, we contacted the hotel through the phone number on the website but were not served. Only replied after a few hours. Bath towels are only provided when requested, only provided for 1 day use

The beds are old, and dented.

Pool - big

play room - no fan/aircond

hotel cafe is not open during weekdays due to occupancy

Outside restaurant
Restaurants and grocery stores nearby but need a vehicle to get there. Restaurants nearby are cheap and delicious

overall not satisfied with the stays.

My family,24 of us checked in Pangkor Holiday Resort for our Christmas holidays on 25/12/22. As we reached the jetty, the person in charge who had promised hotel transfer asked us to find our own taxis. After some negotiation at last he arrived to the jetty to arrange for our transport.Once we reach the resort, were given few family rooms and twin sharing rooms for our group.We were “amazed” with the room condition. Extremely dirty, unkept and old. Stained comforter and bed sheets,dirty toilet walls and wild boar loitering at wee hours.Refer photos attached.

We have made arrangements for dinner at the cafe , it was our Christmas dinner. We have repeatedly inform the sales person that it was family Christmas dinner and requested them to ensure the requested menu is served. Again they disappointed us with array of wrong dishes which my family members were unable to eat or compromise .The dining area were not only dirty but also very much unkept.Please refer photos attached

Their daily morning breakfast was also a shame as not only no food were replenished but there were also not enough utensils like cutleries, cups and plates provided

In short ,our holiday were ruined. They did partially refund us but our holiday mood and festival spirit were not totally spoiled as we had to spent even more for transport and food outside the resort.Extremely disappointing

The resort located at the strategic place, few minutes walk to beach and lots of food/ restaurant around.

However, my stay was really disappointed by the service of the staff/ resort. I booked and paid the resort via agoda for 3 pax and 2 nights. During check-in the room assigned to me was only 2 pax's bed and breakfast. Talked to the staff and my agoda receipt present to them, they insisted their system shows only 2 pax even thought i paid for 3 via agoda.

No compensation no refund.

The breakfast served disappointed as well. No choices, no egg, no soup noodle.

My first trip to Pangkor sinve 2014. Last minute booking, and lucky to be here. Nice small resort but with sizable pool. Good simple breakfast.

Room is very small, staff is very helpful too. Shops and restaurant are just a stone throw away

The staff at Pangkor Holiday resort are really lovely people who try incredibly hard to make your stay a pleasant one. We booked the honeymoon package and the staff maintained excellent communication in the lead up to our arrival. They also provided everything that they said that they would to the letter. The only drawback of the stay was that our chalet looked out over the pool which had a fair bit of screaming kids. Also the complimentary breakfast could have been a bit better but those are minor details. All in all the staff were excellent and really went all out to make our stay as wonderful as possible.

I went to Pangkor Island numerous time and this resort might be the best i have ever been. I went with my wife for our late honeymoon and our children we put to room next to us. They got connected room so my children is just a knock away. the resort got 3 type of pool. So i got to hangout with my wife while my youngest splashing at baby's pool.. The resort got many instagrammable port.. Eiffel tower caught my eyes the most because at night the tower shining with lights 😍😍 My children like panda statues the most ... and the best thing about this resort is they got games room. They also got chess deck and monopoly but need to ask the front desk there. The gave electric car and scooter car for my children for cheapeest price i have ever know. Definitely coming back here again for family day next time. Thumbs up Pangkor Holiday Resort!!!👍 👍

This is my first trip to Pangkor Island. I had book this hotel last minute in Agoda after I bought the ticket for last ferry 7.15pm from Marina to Pangkor. I had choose this hotel because I had see the review is not bad with 5star review for all the review in year 2020 and they rank 5th for overall best hotel in Pulau Pangkor. When I arrive at the hotel, there is nobody there for me to do the check in. I am thinking the staff maybe out to buy or having their dinner. But after a while 2 of the staff is back in the property and told me they are not expecting any guest so they went out to buy dinner. After thinking a while, it is not surprise as they not expect anyone today. First I only do the booking not long ago so they may not had received the email from Agoda. Second, today Malaysia recorded the highest day for people infected with Covid-19. As this 2 reason, they sure will not expecting any guest for the day.

But this not concern me at all, because I am having great time while staying at this hotel. Below are all the reason which I will highly recommend this hotel to who had read my review here.
1. The hotel rate is reasonable. The room is chalet/villa type which the room rate is cheap.
2. This hotel had been newly renovated so it is cosy to stay. Please do not read any review before year 2020. They had renovated the hotel in 2020, all the furniture is new and the stay is cosy.
3. The staff and management is very friendly. They will assist you in what they can.
4. There is a fews bicycle to use for free at the hotel.
5. The location is very good. Walking distance to the Pasir Bojak Beach. And there is a lot of Chinese and Malay restaurant nearby. (Fully recommend “Chao Seng Seafood Rstaurant” nearby)
6. There is a few motor bike or car rental outside the hotel which for sure will be convenient for you to ride around the island. (Recommend to take a bike and you can ride the bike for island tour)

I feel so relax and happy for my 3d2n trip while staying at this hotel. Will come back to stay here for my next trip to Pangkor Island again. Again, Tripadvisor had not disappointed me when I am searching for a hotel stay to a place which I am not familiar. I hope with my review I can make this property to more higher ranking so that everyone will be happy to discover this hotel.

Great services from all the staff, their passion made me feel warm.
Especially the local food was unforgettable, it was delicious!
Comfy and clean room, convenient location to any tourist attractions.
Lastly, just to emphasize, this resort was amazing.

It was extremely amazing!
We only spent two nights here and can't wait for the next trip here anymore.
All the staffs were easy-going, friendly to us.
Especially the food was delicious, we love it so much.
We were so satisfy with our room, it was clean and tidy.
We really had a good time here, great experience.

We stayed only 1 night but wished we had stayed more.The service was fantastic.
The staffs was very helpful.The food was delicious.
The room was nice,Clean and tidy.
We had a great family time.
Highly Recommended.

Just have my 2nd anniversary there with my GF, small walk to the beach just nearby the resort, we both love the place, planning to go to here again next year Chinese New Year, one thing quite unfortunate is that we visited all the tourism place at there just in 2 day, hope to have more to visit next year

Great service from the entire team. Warmly welcome by their receptionist Zarina and Mr. Robert the resort manager as well . He also explain to us about the resort the facilities and restaurant. They acknowledge about my request to make deco for two room since we have special occasion. More than we expect, two of their staff Alang and Farah coming with slice of cake and wish us happy honeymoon as well. My wife and her twin sister very happy with that. During night we plan to going out and having a dinner and again their receptionist Zarina assist us untill we reach to the best place to eat. So lovely! During midnight I had a flu and asking their staff Ami wether their property got any medicine that I can purchase, then he just gave me without any payment. He is so kind. During check out we receive fond farewell from them. We feel so sad to leave but we will return for the next stay!

Nive place for a short getaway. Refreshing air and cooling winds. Love the place. Fine dine and room. The facilities is great. The staff were so kind. They help you no matter what. I give 10star.
One of my favourite places in malaysia

Just in front of the beach. You can enjoy the view and relax on the sandy beaches. very beautiful resort perfect for going on vacation with family.Lots of activities can do. very friendly staff for tourists.

The suite was clean and comfortable. I recommend this place.
Children are welcome at this hotel.Otherwise, you really want to just dial down your energy level, and just relax. We spent hours just laying on the bench next to the swimming pool, with a book and a cocktail, occasional dip in the pool or jacuzzi. Anything to just keep my mind away from my busy city life !

Sinces this resort have been renew their design we can gain experienced for great family vacation and in line with good offer services with a quality well prepared from every staff in this resort. Highly recommended for all the first timer to feel the green infrastructure in Pulau Pangkor.

Newly renovate.Nice place/view to stay. Frindly staff and very helpful. Affordable price, suitable for family vacation. They also have big swiming pool, but cant used it due to MCO SOP. Me n my family will stay here again for next visit to pangkor.

Swimming pool is the main attraction in the resort. Suitable for family with kids. I do enjoy my time with my kids in the pool. The food is so-so. Eatable....The room is the worse. Not sure if they got any housekeeping. Dirty and TV is broken..No use of it...Animal dropping is anywhere in the room. Coackroach, lizards and ants inhabits the room with you, if you are lucky. Not sure if they do any cleaning before they let new customer check in. Change my room but its all the same. Had to do some minor cleaning (sweeping) by myself as I got baby with me. Their room cleanliness is the worst ever. Never recommend anyone to go there unless you dont mind with it.