Hotel Kavia Monterrey

Hotels
•
Kavia Hotels
8.7 (2865 reviews)
531 Melchor Ocampo Monterrey Centro , Monterrey , mx
+52 81 2530 6500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Cleanliness
Friendly staff
Good value
Cons:
Room comfort
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.3
Some guests noted cleanliness issues such as smell and air conditioning problems.
Service
9.3
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.3
Multiple reviews highlighted the excellent location near shops and restaurants.
Room Quality
8.3
While rooms were mostly appreciated, some reviews mentioned issues with room size and comfort.
Amenities
8.3
Limited amenities noted, particularly regarding coffee-making options in rooms.
Value for Money
8.8
Considered a good value, especially for the location and service.
Food and Beverage
8.3
Restaurant food was generally well-received, but the availability of options was not highlighted.
Overall Experience
9
Generally positive experience with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Central Location
Hotel Kavia Monterrey is perfectly located in the heart of Monterrey, making it convenient for guests to explore the city.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern facilities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy free WiFi, a terrace, and free private parking during your stay.

Convenient Services
Our 4-star hotel offers a tour desk, luggage storage, and a multilingual 24-hour front desk to assist you during your visit. Explore popular attractions like MARCO Museum Monterrey and Macroplaza located nearby.

Book your stay at Hotel Kavia Monterrey now for a memorable and hassle-free experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

8.7
Based on 2865 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
I
Ian Andre • solo_traveller • mx
8
Estancia muy tranquila
Pros:

Un hotel en paz y muy céntrico, excelente para el trabajo y los negocios en la ciudad

Cons:

El control de la televisión no funcionaba.
El agua caliente es mas bien tibia-fria

2026-09-12 • via Nuitee
C
Castillo Solis • solo_traveller • mx
10
Excelente lugar para hospedarse
Pros:

El personal ni se diga, super amables y atentos desde el momento en el que llegue. 100000/10

Cons:

No hay nada que no haya sido de mi agrado, todo estuvo super bien, desde el principio, hasta que me retire del lugar

2026-09-09 • via Nuitee
G
Gonzalez • solo_traveller • us
10
2026-09-09 • via Nuitee
M
Mauricio • solo_traveller • mx
8
2026-09-08 • via Nuitee
E
Emmanuel • family_with_children • us
10
Pros:

Everything

Cons:

They didn't have a fridge

2026-09-08 • via Nuitee
G
Grecia Carolina • solo_traveller • de
10
Great location and new facilities
Pros:

I loved the location, the helpful staff, the view of my room and the possibility to have breakfast inside the hotel (at the lobby).

Cons:

The signals to arrive are not clear. I had to ask the person in charge of the parking at the ground floor.

2026-09-07 • via Nuitee
I
Irma ivonne • solo_traveller • mx
5
2026-09-06 • via Nuitee
A
Alejandro • solo_traveller • mx
8
Cumple
Pros:

Ubicación en el centro

Cons:

Personal poco amable
Te reciben de cara
La entrada le falta que indique por donde es la entrada
La entrada es un estacionamiento público

2026-09-03 • via Nuitee
C
Carolina • extended_group • de
9
Excelente ubicación
Pros:

La ubicación es súper conveniente y las habitaciones muy limpias.

Cons:

Algunas habitaciones no tienen ventanas.

2026-09-01 • via Nuitee
C
Carolina • solo_traveller • de
9
2026-09-01 • via Nuitee
C
Cosme Alexis • solo_traveller • mx
10
Pros:

Que me atendieron rápido y que no hubo problemas con el Check in.
Además me encanta que hay estacionamiento para los huéspedes.

2026-09-01 • via Nuitee
E
Emmanuel • solo_traveller • us
8
2026-08-31 • via Nuitee
J
Julio Javier • solo_traveller • mx
9
2026-08-31 • via Nuitee
L
LUIS TOBON • couple • mx
8
2026-08-30 • via Nuitee
G
Graciela • solo_traveller • mx
10
Buen hotel, si volvería
Pros:

Muy cerca de la macroplaza y el paseo santa Lucía.
Se siente moderno y las vistas desde la habitación son buenas

2026-08-28 • via Nuitee
O
Octavio • solo_traveller • mx
8
2026-08-27 • via Nuitee
A
aura estela • solo_traveller • mx
8
2026-08-26 • via Nuitee
R
Ruiz • solo_traveller • mx
10
2026-08-25 • via Nuitee
Y
Yisel • couple • mx
7
Pros:

No hay gym no alberca

Cons:

Las señoritas super groseras nada amables

2026-08-24 • via Nuitee
A
Anthony • couple • us
10
Great stay and will book again.
Pros:

The view my room had, modern, clean and convenient location

Cons:

No fridge, ice machine

2026-08-23 • via Nuitee