Hotel Kavia Monterrey

Hotels
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Kavia Hotels
8.7 (2638 reviews)
531 Melchor Ocampo Monterrey Centro , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Central location
Cleanliness
Friendly staff
Good value
Cons:
Room comfort
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.3
Some guests noted cleanliness issues such as smell and air conditioning problems.
Service
9.3
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.3
Multiple reviews highlighted the excellent location near shops and restaurants.
Room Quality
8.3
While rooms were mostly appreciated, some reviews mentioned issues with room size and comfort.
Amenities
8.3
Limited amenities noted, particularly regarding coffee-making options in rooms.
Value for Money
8.8
Considered a good value, especially for the location and service.
Food and Beverage
8.3
Restaurant food was generally well-received, but the availability of options was not highlighted.
Overall Experience
9
Generally positive experience with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Central Location
Hotel Kavia Monterrey is perfectly located in the heart of Monterrey, making it convenient for guests to explore the city.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern facilities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy free WiFi, a terrace, and free private parking during your stay.

Convenient Services
Our 4-star hotel offers a tour desk, luggage storage, and a multilingual 24-hour front desk to assist you during your visit. Explore popular attractions like MARCO Museum Monterrey and Macroplaza located nearby.

Book your stay at Hotel Kavia Monterrey now for a memorable and hassle-free experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2638 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
A
Ariel • couple • mx
8
Estancia muy agradable, con excelente ubicación, volvería a hospedarme.
Pros:

Ubicación e instalaciones

Cons:

El estacionamiento es complejo de gestionar ya que es un estacionamiento público y en el centro y dan cortesía de acceso

2026-02-14 • via Nuitee
P
Paty • couple • us
10
Cómodo, Práctico y Accesible 🫠💜
Pros:

Comodidad en todos los sentidos es de la ubicación hasta sus habitaciones 🤗👌

Cons:

Que no tienen cafetera y un refrigerador en la habitación

2026-02-13 • via Nuitee
G
Garcia ruiz • extended_group • mx
10
Pros:

todo en general

2026-02-13 • via Nuitee
J
Jimena • extended_group • mx
8
Muy buen hotel.
Pros:

muy buena ubicación y limpieza.

2026-02-11 • via Nuitee
H
Hengbin • couple • mx
7
2026-02-11 • via Nuitee
L
Lukasz • couple • ca
9
Pros:

Nice place

2026-02-11 • via Nuitee
J
José • couple • mx
8
2026-02-10 • via Nuitee
E
Edna • family_with_children • mx
9
Sencilla y comoda
Pros:

La ubicación es muy buena, las camas muy suavecitas. La vista es espectacular. El Internet funciona muy bien.
Las personas de limpieza fueron muy amables, desde las 9am tocaban para preguntar si queríamos limpieza.

Cons:

Para el precio la habitación es muy sencilla, tiene la cama, una mesa y una silla. No ofrece cafetera, frigobar. No tienen piscina ni servicios adicionales.
Hace tiempo me había quedado ahí y pude cenar en la terraza, en esta ocasión permaneció cerrada hasta el día de mi salida.
Hubo una noche que unas vecinas del cuarto estaban haciendo escándalo y a las 3AM los de recepción empezaron a tocar las puertas. Afuera de mi cuarto había 4 hombres y me dieron miedo...
No sé si eran parte de ellos que querían controlar la situación o si eran invitados de las vecinas escandalosas.

2026-02-10 • via Nuitee
M
Michelle • family_with_children • mx
10
2026-02-10 • via Nuitee
B
Blanca Azucena • extended_group • mx
10
Excelente ubicacion
Pros:

Excelente ubicacion y vista maravillosa

2026-02-08 • via Nuitee
C
Cedric • family_with_children • be
7
Pros:

Location. Size of the room . Clean

Cons:

My room was very humid with no fresh air and the AC was to strong and loud even at the minimum fan.

And Inwzs unlucky to have very loud neighbors until 3am and the rooms are not very well isolated.

2026-02-08 • via Nuitee
K
Karen Denisse • couple • mx
8
2026-02-08 • via Nuitee
B
Blanco • solo_traveller • es
4
2026-01-30 • via Nuitee
J
Juan Pablo • solo_traveller • mx
6
2026-01-30 • via Nuitee
G
Garcia • couple • us
9
2026-01-30 • via Nuitee
P
Perla • extended_group • us
9
2026-01-30 • via Nuitee
A
Ana • couple • us
10
Will stay again !!
Pros:

Excellent customer service!! Room 10/10

2026-01-27 • via Nuitee
T
Triana • solo_traveller • mx
4
2026-01-27 • via Nuitee
S
Sugawara • solo_traveller • fr
4
2026-01-26 • via Nuitee
O
Olivia • couple • us
10
2026-01-25 • via Nuitee