Hotel Kavia Monterrey

Hotels
Kavia Hotels
8.7 (2737 reviews)
531 Melchor Ocampo Monterrey Centro , Monterrey , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Cleanliness
Friendly staff
Good value
Cons:
Room comfort
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.3
Some guests noted cleanliness issues such as smell and air conditioning problems.
Service
9.3
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.3
Multiple reviews highlighted the excellent location near shops and restaurants.
Room Quality
8.3
While rooms were mostly appreciated, some reviews mentioned issues with room size and comfort.
Amenities
8.3
Limited amenities noted, particularly regarding coffee-making options in rooms.
Value for Money
8.8
Considered a good value, especially for the location and service.
Food and Beverage
8.3
Restaurant food was generally well-received, but the availability of options was not highlighted.
Overall Experience
9
Generally positive experience with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Central Location
Hotel Kavia Monterrey is perfectly located in the heart of Monterrey, making it convenient for guests to explore the city.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern facilities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy free WiFi, a terrace, and free private parking during your stay.

Convenient Services
Our 4-star hotel offers a tour desk, luggage storage, and a multilingual 24-hour front desk to assist you during your visit. Explore popular attractions like MARCO Museum Monterrey and Macroplaza located nearby.

Book your stay at Hotel Kavia Monterrey now for a memorable and hassle-free experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2737 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
I
Ibarra solo_traveller mx
1
Pros:

El pan

Cons:

Muy chico

2026-05-06 via Nuitee
T
Tiersee family_with_children mx
8
Descanse!
Pros:

Está bien personal amable camas cómodas solo que no tiene hielo y si se ocupa nada de otro mundo el lugar está bien

Cons:

No tiene. Hielo para los huespedes y la regadera algo sucia

2026-05-06 via Nuitee
Z
Zujey Parada solo_traveller us
10
Pros:

Me encantó la habitación, y la ubicación!

Cons:

Mi habitación era la mas sencilla asi que me toco sin ventana, pero no hay queja. Podrían mejorar las almohadas pero todo estuvo bien!

2026-05-05 via Nuitee
I
Italo solo_traveller mx
9
La experiencia bien pero podría ser mejor.
Pros:

La vista y su terraza

Cons:

El trato del personal era un poco indiferente y servicial con los huéspedes.

2026-05-05 via Nuitee
M
Ma.Dolores solo_traveller mx
9
Excelente
Pros:

Me gustaria a la proxima vista a las montañas

2026-05-05 via Nuitee
A
Angela extended_group us
10
Central location, great staff, very comfortable
Pros:

Central and very clean

Cons:

Nothing

2026-05-03 via Nuitee
S
Sandra Isela solo_traveller mx
9
2026-04-30 via Nuitee
R
Rodney family_with_children us
7
2026-04-28 via Nuitee
D
Díaz solo_traveller mx
8
Pros:

Ubicación, limpieza, accesibilidad a las habitaciones

Cons:

No hay romance service

2026-04-28 via Nuitee
I
Itzel solo_traveller mx
9
2026-04-27 via Nuitee
J
JOSE solo_traveller mx
9
2026-04-26 via Nuitee
F
Felipe solo_traveller mx
10
EXCELENTE UBICACION, LIMPIEZA, AMPLITUD Y TRANQUILIDAD.
Pros:

La ubicación es extraordinaria. La habitación muy amplia, moderna, limpia, confortable, con todo lo necesario (caja fuerte, mesa de trabajo, sillas de visita, etc), prácticamente inmejorable. Un detalle fantástico es que estaba totalmente oscura, lo cuál me permitió tomar una siesta como si fuera media noche, además de que las puertas son muy gruesas y no había nada de ruido, aunque pasaran gente por el pasillo. EXCELENTE. Cabe señala que me hospedé en una habitación interior, pues las que dan al exterior es imposible que estén oscura, por sus amplias ventanas de piso a techo y de pared a pared, que ya he estado en ellas y son totalmente diferentes. Considero MUY IMPORTANTE que, dependiendo del gusto de cada quien, elijan una u otra.

Cons:

Nada.

2026-04-26 via Nuitee
B
Bertha solo_traveller mx
10
2026-04-24 via Nuitee
M
Marina Isabel solo_traveller mx
10
Pros:

El lugar es céntrico, limpio, cálido y con una vista maravillosa.
El choco que nos recibió en la noche en el lobby, super amable y respetuoso.
Me encantó la privacidad que tenía la tarjeta de acceso

Cons:

Solo deberían tener gimnasio, es a modo sugerencia. Pero en general todo salió bien.

2026-04-23 via Nuitee
M
Michelle solo_traveller mx
10
Mejor ubicación
Pros:

Sin mentir diré que he reservado en este hotel más de 5 veces. Nos gusta la ubicación, instalaciones y el servicio.

2026-04-23 via Nuitee
B
Beltran solo_traveller mx
6
Pros:

La ubicación

Cons:

El cuarto olía fosa

2026-04-23 via Nuitee
D
Dalia Jaqueline couple mx
8
2026-04-23 via Nuitee
couple mx
10
2026-04-23 via Nuitee
V
Vivian couple us
6
We like this hotel but are disappointed with the kids policy.
Pros:

The amazing view.
The rooms were so clean, nice and spacious.
The location is just perfect for a walk around the city centre.

Cons:

I book this hotel for my wedding and it was lovely, so we decided to come back, this time with our kids.
I have 3 kids under 3. Well they told me I can’t stay in the same room with them and my husband. Because the rooms are just for 4 people. They let us stay in for this time but they told us it was the only time they could do it. So families with more than two little ones aren’t welcome here , which is insane.
On two occasions we got back late to the hotel and there wasn’t any one in the security booth to open for us and we have to walk up to the lobby to get help.

Reserve este hotel para mi boda y todo estuvo adorable, nosotros decidimos regresar ahora en este tiempo con nuestros niños.
Tenemos 3 niños abajo de tres años y ellos nos dijeron que no podíamos estar en la misma habitación, porque solo se permiten 4 personas en una habitación. Pero por esta única vez lo permitirían. Realmente han perdido nuestro negocio después de esto, venimos constantemente a vacacionar en Monterrey y a pesar de que este hotel nos había gustado definitivamente nuestra pequeña familia no podría estar separada.

2026-04-22 via Nuitee
J
Jose Alfredo solo_traveller us
10
2026-04-22 via Nuitee