Hotel Kavia Monterrey

Hotels
•
Kavia Hotels
8.7 (2803 reviews)
531 Melchor Ocampo Monterrey Centro , Monterrey , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Cleanliness
Friendly staff
Good value
Cons:
Room comfort
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.3
Some guests noted cleanliness issues such as smell and air conditioning problems.
Service
9.3
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.3
Multiple reviews highlighted the excellent location near shops and restaurants.
Room Quality
8.3
While rooms were mostly appreciated, some reviews mentioned issues with room size and comfort.
Amenities
8.3
Limited amenities noted, particularly regarding coffee-making options in rooms.
Value for Money
8.8
Considered a good value, especially for the location and service.
Food and Beverage
8.3
Restaurant food was generally well-received, but the availability of options was not highlighted.
Overall Experience
9
Generally positive experience with some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Central Location
Hotel Kavia Monterrey is perfectly located in the heart of Monterrey, making it convenient for guests to explore the city.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern facilities such as a flat-screen TV, safety deposit box, and private bathroom. Enjoy free WiFi, a terrace, and free private parking during your stay.

Convenient Services
Our 4-star hotel offers a tour desk, luggage storage, and a multilingual 24-hour front desk to assist you during your visit. Explore popular attractions like MARCO Museum Monterrey and Macroplaza located nearby.

Book your stay at Hotel Kavia Monterrey now for a memorable and hassle-free experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2803 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
J
Juan Pablo • solo_traveller • mx
9
2026-06-20 • via Nuitee
M
Meza Cano • extended_group • mx
8
Pros:

Me gusto la limpieza y la comodidad de la cama, ademas de que esta muy comodo el lobby

Cons:

lo unico que no me gusto fue la recepcion que es por el sotano, no hay una recepcion como tal

2026-06-19 • via Nuitee
V
Velázquez • solo_traveller • mx
10
2026-06-18 • via Nuitee
R
Rubi Aurora • solo_traveller • mx
10
2026-06-17 • via Nuitee
S
Sandro Gualdani • solo_traveller • it
10
2026-06-17 • via Nuitee
M
Maciel • solo_traveller • us
8
Staff was pleasant and helpful. Enjoyed watching some of the World Cup games in lobby while we were in and out. Glad the
Pros:

The view. However, we had to pay extra upon arrival for a window. Otherwise our room would not have a window. That would be a bit claustrophobic for me. So we paid extra.

Cons:

No gym or breakfast included.

2026-06-15 • via Nuitee
R
Rubi Aurora • solo_traveller • mx
10
Pros:

La recámara era muy cómoda y estaba muy limpia, el personal es muy amable

Cons:

La puerta de la regadera no cerraba bien pero era funcional.

2026-06-15 • via Nuitee
T
Tristan • solo_traveller • us
10
Pros:

Excellent customer service

Cons:

Shower head.

2026-06-14 • via Nuitee
C
Cristina • couple • us
10
2026-06-14 • via Nuitee
L
LIC. JUAN SERVIN • couple • mx
10
Fantastico y muy centrico
Pros:

Excelente desayuno!

Cons:

Todo bien!

2026-06-10 • via Nuitee
L
Lorena • solo_traveller • us
10
Pros:

El cuarto muy limpio

Cons:

Todo muy bien

2026-06-10 • via Nuitee
G
Gonzalez • solo_traveller • us
10
Pros:

El perso al de resepcion son muy amables

2026-06-08 • via Nuitee
F
Fernando • couple • mx
10
Pros:

100% recommended

2026-06-08 • via Nuitee
F
Francisco Javier • family_with_children • mx
9
Un lugar muy agradable si vas de vacaciones o negocios, muy recomendado.
Pros:

Tiene una excelente ubicación, las instalaciones son impecables, el orden y la limpieza de los pasillos y habitaciones también es excelente.

Cons:

La atención en el lobby podría mejorar, una chica recepcionista con actitud algo apática y no muy servicial. Los demás recepcionistas que nos atendieron estuvieron muy bien.

2026-06-08 • via Nuitee
K
Kristel • couple • be
9
Perfect stay close to restaurants!
Pros:

Location was really good!

2026-06-08 • via Nuitee
A
Augusto Sergio • couple • mx
9
MUY BIEN SIN RUIDO Y MUY LIMPIAS
Cons:

LAS ALMOADAS SON MUY ALTAS

2026-06-03 • via Nuitee
R
Reynel • solo_traveller • mx
9
2026-06-03 • via Nuitee
C
Carolina De Jesús • couple • mx
10
Atención y servicio excepcional
Pros:

Ubicación céntrica para visitar la macroplaza y barrio antiguo, terraza con su propio restaurante y comidas muy ricas, buena atención y servicio y además la cafetería te puede llevar room service

Cons:

Que el restaurante cierre tan temprano

2026-06-02 • via Nuitee
A
Alejandro • couple • mx
6
Pros:

el desayuno esta muy bien cubre mis expectativas en relacion al costo que pague por el y el tiempo de la entrega de los platillos muy rapido

Cons:

las cobijas de la cama se encontraban sucias al ser color blancas se apreciaban manchas

2026-06-02 • via Nuitee
F
Felipe • family_with_children • us
10
2026-06-01 • via Nuitee