Best Western Plus Casa Grande Inn & Suites

Hotels
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Best Western Plus
8.8 (129 reviews)
1918 E Florence Blvd , Casa Grande , US
+1 520-836-5190

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location / close to restaurants
Clean and quiet rooms (multiple reviewers)
Comfortable beds
Friendly, helpful staff
Free breakfast with standout items (homemade yogurt)
Accessible room features for guests with mobility needs
Cons:
Bathroom cleanliness issues for some (missing shower curtain)
Odd cleaning-related odor reported by one guest
Hot tub timer shut off prematurely at times
Limited toiletries for a family of four in one stay
Blinds allowing light into rooms at night
Staff knocking on doors shortly before checkout reported as disruptive

Categories

Cleanliness
7.8
Mixed: several guests called rooms 'clean' and praised housekeeping, but multiple reports of bathroom not cleaned thoroughly, a missing shower curtain, and an odd cleaning-related odor lowered the score.
Service
9.5
Strong: staff repeatedly described as friendly and helpful (front desk assisted with hot tub repair scheduling); overall service seen as a highlight across reviews.
Location
9.7
Very positive: multiple mentions of 'great location' and proximity to places to eat make location one of the hotel's strongest points.
Room Quality
8.4
Generally comfortable: guests praised comfortable beds and accessibility features (handicapped room, grab bars), though issues included missing shower curtain, blinds letting in light, and limited toiletries for families.
Amenities
8.3
Good but with minor issues: pool and hot tub are appreciated, though the hot tub timer intermittently shut off early; breakfast amenities are strong (see Food and Beverage).
Value for Money
8.8
Standard quality for this hotel tier
Food and Beverage
9
Positive: free breakfast described as 'amazing' with highlights like homemade yogurt and good omelets/potatoes; minor complaint about spicy meat option.
Overall Experience
8.9
Generally favorable: many repeat guests and strong endorsements ('best hotel in Casa Grande', 'new go to hotel'), tempered by a few service/room issues noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, hot tub, and 24-hour front desk at Best Western Plus Casa Grande Inn & Suites.

Comfortable Accommodation
Relax in rooms equipped with a desk, flat-screen TV, and air conditioning. Enjoy the convenience of a private bathroom, bed linen, and towels during your stay.

Convenient Facilities
Start your day with a continental breakfast and make use of the business center, gym, and free parking. Explore Casa Grande with ease, knowing the hotel offers activities like cycling.

Book your stay at Best Western Plus Casa Grande Inn & Suites for a memorable experience in Casa Grande.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 7.8
Service: 9.5
Location: 9.7
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 8.9
D
Denise • couple • us
10
Pros:

Clean, quiet, and great location. Free breakfast was amazing.

Cons:

Nothing

2026-10-31 • via Nuitee
A
Annie • solo_traveller • us
3
Disappointed
Pros:

Location was Great 😊

Cons:

Shower curtain was missing, bathroom wasn’t cleaned thruly blinds were a miss light went thru the room at night.

2026-10-31 • via Nuitee
B
Blakeman • couple • us
10
2026-10-15 • via Nuitee
F
Frank • solo_traveller • us
8
Close to places to eat, clean and friendly.
Pros:

Friendly staff very clean rooms

Cons:

Honestly no complaints

2026-09-12 • via Nuitee
H
Hurdle • solo_traveller • us
2
2026-08-25 • via Nuitee
B
Barbara • family_with_children • us
10
Best hotel in Casa Grande
Pros:

We find this hotel very comfortable and it meets all of our needs. My mother was visiting and she needs a handicapped room when possible as she uses a walker. Our room had the shower stool, a walk in shower and lots of handles so everything was easily accessible for her. The breakfast was excellent and we enjoyed the pool and hot tub. Beautiful hotel. This is our new go to hotel when visiting Casa Grande, AZ

Cons:

The hot tub worked but the the timer kept shutting off before the time was up. We notified the front desk and they were very helpful about scheduling it to be repaired. Great staff here!

2026-07-21 • via Nuitee
B
Barbara • couple • us
10
Beautiful property, clean and comfortable.
Pros:

The bed was very comfortable and the the room was clean and nice.

Cons:

My only concern is that they seemed to have used something to clean the room that left an odd smell behind. I just didn’t care for that odor.

2026-07-18 • via Nuitee
C
Chavez Hurtado • solo_traveller • mx
9
2026-07-12 • via Nuitee
T
Todd • solo_traveller • us
10
I’ve stayed here 4 times. I like it.
Pros:

Great location. Clean. Quiet. Friendly.

Cons:

Nothing

2026-07-01 • via Nuitee
S
Sam • solo_traveller • us
10
Pros:

Great stay and quiet

2026-06-12 • via Nuitee
G
Ganna • solo_traveller • us
8
clean, comfortable, and quiet
Pros:

Overall, we had a pleasant stay. The hotel was clean, quiet, and comfortable. The room was cozy, and the beds were very comfortable — exactly what we needed after a long day on the road. We all slept well and woke up rested.

Breakfast was good overall. The omelet and potatoes were nice, but the meat served with them was spicy, and we couldn't eat it. On the other hand, the homemade yogurt was absolutely delicious and one of the highlights of breakfast.

Cons:

A couple of things could be improved. Our reservation was for two adults and two children, but the bathroom had only one bottle of shampoo and two bottles of conditioner. It was difficult to understand how a family of four was expected to manage with those supplies.

Also, I find the practice of knocking on guest room doors shortly before checkout time a bit frustrating. Someone knocked at our door around 10:55 a.m. to ask whether we had already checked out. Checkout time had not yet passed, and it felt unnecessary and disruptive.

2026-06-10 • via Nuitee
S
Stacey • solo_traveller • us
9
2026-05-03 • via Nuitee
N
Nancie • couple • us
9
Convenient and Comfortable
Pros:

It was an over night stop on our way elsewhere. Perfectly comfortable, clean and new. Loved the Texas Roadhouse across the parking lot for dinner. Walkable and delicious, we were given a 10% off coupon which was nice.

Cons:

It was more than we wanted to spend, but we always trust a Best Western on the road.

2026-05-01 • via Nuitee
T
Tommy • family_with_children • us
9
This place provided rest and relaxation as advertised
Pros:

Breakfast was excellent many options better than most breakfasts served at hotels

Cons:

No real suite just a small divider in the middle of the room we travel with teenage children and usually prefer a suite with a separate room, only one elevator for the whole building is pretty inconvenient but doesn’t have a bearing or whether I will stay there again

2026-03-27 • via Nuitee
R
Ron • solo_traveller • us
9
2026-03-25 • via Nuitee
G
Geary • couple • us
9
Pros:

Quiet, great restaurant across the street.

Cons:

It was all good.

2026-03-21 • via Nuitee
R
Ron • solo_traveller • us
9
2026-03-21 • via Nuitee
S
Steven • couple • us
10
We had a very good time and I always felt safe and comfortable there
Pros:

We liked how comfortable the bed and pillows were and we liked that they had a variety every morning of breakfast foods. We also like the espresso machine for coffee in the morning.

Cons:

One extra chair would’ve been nice in the room

2026-03-08 • via Nuitee
L
Laura • family_with_children • us
10
A little issue upon arrival, not the hotels fault. Brent went out of his way to help
Pros:

Breakfast was great! Lots of variety, food was fresh. Breakfast lady, Tina, was so friendly and helpful. One tiny criticism, only apples were offered for fresh fruit, but everything else was delicious. Room was pleasant and very clean

2026-03-02 • via Nuitee
A
asg • family_with_children • re
1
2026-02-27 • via Nuitee