Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Newspapers in lobby (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Delicious breakfast
Nice view
Cons:
Stains on carpet
Location further from attractions

Categories

Cleanliness
7.13
Room had stains on the carpet, but otherwise clean.
Service
8.6
Staff very helpful and friendly.
Location
7.64
A bit further from main attractions but walkable.
Room Quality
7.59
Room was mostly clean with some issues.
Amenities
8.12
Standard quality for this hotel tier.
Value for Money
7.58
Standard quality for this hotel tier.
Food and Beverage
8.13
Delicious breakfast.
Overall Experience
7.6
Enjoyed the stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:24

Property Description

Discover ultimate relaxation and luxury at Mercure Baku City, your gateway to an unforgettable experience in the heart of Baku.

Spa Indulgence
Indulge in rejuvenating spa treatments with a range of massages and facials, designed to pamper you after a day of exploration.

Culinary Delights
Savor exquisite dining at Fuego Restaurant, featuring a vibrant bar/lounge, or enjoy casual bites at our coffee shop/cafe. Don’t miss our delightful buffet breakfast available on weekends!

Exceptional Amenities
Stay connected with complimentary wired and wireless internet access, enjoy the convenience of a 24-hour front desk, and unwind with entertainment options in our game room.

Your dream stay awaits at Mercure Baku City – book now to experience the elegance and comfort that we offer!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals not allowed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

7.8
Based on 29 reviews
Cleanliness: 7.13
Service: 8.6
Location: 7.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.6
A
Amirhosein
10
Pros:

perfect.staff very helpful and good

2025-09-27 • via Nuitee
W
Walid
10
Pros:

Great hotel .

Good location..nice view .. delicious breakfast. Very friendly staff

2025-09-25 • via Nuitee
K
Kristen
8
Pros:

Enjoyed my stay! It’s a bit further from several main attractions but are walkable! The staff was helpful whenever I needed them. My room did have stains on the carpet floor but other than that it was clean!

2025-08-23 • via Nuitee
M
MUSTAFA
10
Pros:

Çok güzel

2025-07-21 • via Nuitee
K
Kristine
10
Pros:

Great

2025-07-14 • via Nuitee
M
MURAT
10
Pros:

Güzel ve Temiz Bir otel, personel güler yüzlü ve iş bitiriciler sadece sigara içme alanları çok kısıtlı...

2025-06-14 • via Nuitee
M
Mine
10
Pros:

otel odaları çok yeni değil ama temizlik iyi

2025-06-09 • via Nuitee
M
Mark • partner
8
Pros:

Modern hotel on the outskirts of the city. Close to the metro

2025-06-06 • via Nuitee
E
Esref
10
Pros:

Temizlik iyi,
Ama odada hali bizim icin iyi degil.
Kahvalti cok iyi. Eksik hicbirsey yok. Kahvalti personeli cok ilgili, takim lideri yusuf iyi.
Bellboy nejat iyi
Kordiorda icme suyu olmasi güzel.
Otelin konumu arka girisi gosteriyor.

2025-06-05 • via Nuitee
L
Leyla
8
Pros:

I want to thank Mr. Yassar for his kindness and support during our stay. The staff was very accommodating to our wishes and needs and very kind.
I really enjoyed the breakfast there and the staff was kind enough to give us our breakfast as a take away for our very early morning flight.
I also recommend the massage at the spa - it was the best massage I ever had!! It was really amazing.

As a woman you will feel very safe here.

2025-05-31 • via Nuitee
M
MATTHIAS MICHAEL • partner
8
Pros:

No plastic at this property is a strong statement. Dinner at 13 th floor was special. Breakfast good selection. Laundry was way to expensive.

2025-05-30 • via Nuitee
R
Rabia
6
Pros:

Good value, Rooms are good in size but needs a little update. Toilets/showers need some work as water is leaking. Overall a good hotel for short stay.

2025-05-29 • via Nuitee
M
MOEMEN
10
Pros:

Amazing hotel and stuff. breakfast was excellent as well

2025-05-26 • via Nuitee
F
Furqan • family
10
Pros:

I had a lovely time here. The staff are polite and helpful. Any issues I had were dealt with quickly. The breakfast was much better than another 5 star hotel which I stayed in which shocked me. The executive room is quite spacious and the junior suite is a decent size. One thing in particular that impressed me was how they have filtered water station on each floor without the need to constantly ask for water bottles. The only critique if any was they need bathroom floor mats and a shower curtain. Overall would definitely recommend anyone to stay here. Just remember if you are a big group and want 2 executive suites connected then dont. They don't have connected executive suites. You would have to speak to them before about connecting rooms.

2025-05-24 • via Nuitee
R
Reza
10
RAS. Tout était parfait.
Pros:

RAS. Tout était parfait. La chambre était très propre, confortable; Le personnel très sympa.

2025-05-18 • via Nuitee
K
KUTAY • partner
4
Pros:

Maybe 3 stars hotel but not more

2025-05-17 • via Nuitee
K
Katy • partner
8
Pros:

Positives: friendly check in. Good breaky options like yog, fresh fruit, dried fruit, local pastries, toast, juices & decent coffee. Fresh eggs & omelets cooked for you.
Filtered water tap on each floor is a great idea, they give you a jug in your room to fill up for free. It’s a bit warm so do it late on so it can chill overnight.
Big spacious room. Robes, slippers, shampoo & shower gel provided. One free bottled water. Kettle. Fridge.
Good location, 20-25 min walk downhill to the city or a very cheap bolt.

Needs improving: room is a little worn and tired, furniture & carpets all marked. Shower gel empty for our whole stay and should have been checked. Tissues not replaced either.
Offered airport pickup 50AZN when you can get a bolt for under 15!

Overall though very good value for money.

2025-05-14 • via Nuitee
S
Sanjeev • friends
10
Pros:

Booked into a superior room and it was great for two persons . Cleanliness was great and the service was very efficient. We enjoyed our stay, the facilities and the service. The overall experience was exceptional!

2025-05-01 • via Nuitee
M
Mohsin Ali Ahmad • family
10
Pros:

Nice services

2025-04-29 • via Nuitee
C
Camilo
8
Buena opción pero no tan cerca
Pros:

Es un buen hotel.

Habitaciones cómodas, personal amable, buen desayuno, toallas y sábanas en buen estado.

Lo cierto es que no es tan cerca del centro de la ciudad y eso implica ir al metro (3 cuadras) o coger taxi

El barrio es agradable

2025-04-17 • via Nuitee