Chikoo Homestay spot-on

Hotels
OYO Rooms
3.7 (45 reviews)
12 lane 35 Phan Dinh Phung Quan Thanh, Ba Dinh , Hanoi , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Letting me leave my bag in the morning
Cons:
Unprofessional service
Poor location signage
Failed to honor reservation

Categories

Cleanliness
2.88
No specific cleanliness issues mentioned, but overall experience reflects poor management.
Service
1.85
Service was described as unprofessional and rude during the check-in process.
Location
3.89
Location is hard to find and poorly signposted, which could affect overall convenience.
Room Quality
3.84
Room quality not experienced, but implied poor due to failure to honor reservation.
Amenities
3.87
No amenities mentioned, but standard expectations for a homestay apply.
Value for Money
4.83
Experience suggests poor value due to booking issues and upselling attempt.
Food and Beverage
4.88
No food and beverage options mentioned.
Overall Experience
3.55
Overall experience defined as a significant negative due to the encounter with management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:08

Property Description

Convenient Location:
Located in the heart of Hanoi's Ba Dinh district, OYO 619 Chikoo Homestay spot-on offers easy access to popular attractions such as Quan Thanh Temple and Hanoi Old City Gate, making it an ideal choice for travelers wanting to explore the city.

Comfortable Accommodation:
The air-conditioned rooms with free WiFi at this 2-star hotel provide a cozy retreat after a day of sightseeing. Guests can enjoy the convenience of room service and a 24-hour front desk for any assistance they may need during their stay.

Nearby Attractions:
Within close proximity to St. Joseph Cathedral, Imperial Citadel, and other points of interest, guests can immerse themselves in the rich culture and history of Hanoi during their stay at OYO 619 Chikoo Homestay spot-on.

Book your stay now and experience the best of Hanoi at OYO 619 Chikoo Homestay spot-on!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

3.7
Based on 45 reviews
Cleanliness: 2.88
Service: 1.85
Location: 3.89
Room Quality: 3.84
Amenities: 3.87
Value for Money: 4.83
Food and Beverage: 4.88
Overall Experience: 3.55
N
Ninh couple vn
1
Rất tệ
Pros:

Không có điểm gì thích

Cons:

Rất bẩn. Có cả quần lót trong bồn rửa mặt @@

2026-03-01 via Nuitee
R
RRcar couple gb
1
SCAM!!!!! SCAM!!!!! SCAM!!!!! AVOID THIS ENTIRELY
Pros:

Letting me leave my bag in the morning

Cons:

AVOID THIS PLACE AT ALL COSTS. THIS PROPERTY IS A COMPLETE SCAM.

I arrived at the homestay around 10 AM. Since check-in wasn’t until 2 PM, I dropped my bag and went out to explore. When I returned to check in, I was suddenly told there were no rooms left and that they were fully booked.

I showed my confirmed reservation but the rude older man running the place, (likely the owner) insisted my room had already been given away. His excuses were all over the place. First, he claimed “many people don’t show up,” which made zero sense considering I had literally left my bag there earlier that morning. Then he said it was because I hadn’t paid yet, even though I had submitted my credit card details and the confirmation clearly stated I would be charged for a no-show or cancellation.

He kept insisting that I cancel the booking so he wouldn’t have to do it on his end but cancelling it myself meant I would still be charged, so I told him to cancel it from his side instead.

Rather than honouring my reservation, he tried to push me into booking a more expensive two-bedroom room that had “just become available.” When I questioned how this was acceptable, he became dismissive, switched off the lights, and was practically closing the door on me.

To make matters worse, the property is extremely hard to find, poorly signposted and tucked deep inside an alleyway.

This entire experience was a complete waste of time and energy. The behaviour was unprofessional, rude, and blatantly dishonest.

Save yourself the trouble and avoid this property entirely. There are far better options nearby.

2025-11-09 via Nuitee
P
Phuong extended_group vn
3
2025-09-06 via Nuitee
P
Petr.k family with young children cz
1
Don't try!!!
Cons:

Terrible room,wet,mold, stench, dirt

2025-05-24 via Nuitee
K
Khalaf family with young children vn
1
Bad
2025-04-14 via Nuitee
M
Mainak young couple in
1
Bad
Pros:

Feels like a haunted house. Unclean. Not recommended.

2025-04-06 via Nuitee
M
Mitsuo
4
Pros:

The lock of inside on my room is broken and won't close. I have to lock it with a key, but the light won't turn on unless I insert the key, so I need to use my cell phone light. The bathroom and toilet are shared, so I need to use my cell phone light to open and close the door every time I leave the room. Also, the room and bathroom aren't cleaned, there are mosquito bites on the mirror, and the shower hose is covered in dust. What's bothersome is that I have to ask for the bath towels to be replaced every day, but the front desk is rarely there, so I have to go back several times. It was very inconvenient. The owner was a nice woman, but the staff were rude and always angry.

2024-10-21 via Nuitee
A
Akshit young couple in
7
Good
Pros:

The owner was helpful, I checked in really late around 2 am and he woke up and helped me check in, even though he was sleepy and couldn’t understand English properly, but was nice and helpful

Cons:

There was no lift and had to take up the luggage 3 floors up.

2024-06-17 via Nuitee
P
Patrick young couple gb
4
Disappointing
2024-06-01 via Nuitee
T
Tyler with friends gb
8
Very good
Pros:

the man that owns this place is actually nice and kind, he may look grumpy but is lovely ❤️

Cons:

so many steps

2024-05-01 via Nuitee
D
Denis review category business travellers my
5
Passable
2024-04-25 via Nuitee
S
Scott young couple gb
1
Bad
Pros:

Absolutely nothing don’t book here!

Cons:

Our experience at Chikoo Homestay was beyond disappointing. From the moment we stepped through the doors, we were met with the owner's outright hostility. The rudeness was palpable, and it set the tone for what would be an utterly miserable stay.The condition of the room was appalling. Not only was it disgustingly dirty, but the shared bathroom was in a similar state of neglect. Mold and grime were pervasive, making it impossible to feel even remotely comfortable. Adding insult to injury, the bedroom was plagued by dampness, making it difficult to breathe, let alone sleep.Given the dire circumstances, we made the decision to check out after just one night. However, when we requested a refund or even a partial refund, the owner's response was shockingly aggressive. Not only did they refuse our request, but they also made it abundantly clear that they had no interest in addressing our concerns or providing any form of compensation.In summary, our experience at ABC Hotel was nothing short of a nightmare. The combination of a rude and unprofessional owner, filthy accommodations, and a complete disregard for customer satisfaction make this establishment one to avoid at all costs. Save yourself the headache and look elsewhere for accommodation.

2024-04-08 via Nuitee
M
Marie family with young children th
1
Bad
Pros:

Nothing

Cons:

Very dark when you walk in with no lights on, charged me more than it said it was, very dirty the bathroom and the room, the host went into my room when I was not there, the bed was uncomfortable, he knocked on the door to check out, made us checkout at 11am when it says check out is 12pm and was telling with someone else downstairs, he doesn't make you feel welcome. I do not recommend staying here. It's a horrible experience

2024-04-06 via Nuitee
A
Azi young couple th
2
Very poor
Pros:

Location

Cons:

In the room, there was a strong smell of dampness, and the floor was wet. There was a loud knocking on the door for checkout, accompanied by shouting.

2024-03-22 via Nuitee
V
Victor young couple fr
4
Disappointing
Pros:

Close to the old city! Lot of attractions around this place.

Cons:

The guest was not really kind. Furthermore he opened our room with his own key while we were in the city…

2024-03-11 via Nuitee
B
Berta young couple lt
7
Good
Pros:

Price and location

Cons:

Bed covers were not changed

2024-03-08 via Nuitee
H
Harry young couple gb
1
Bad
2024-02-27 via Nuitee
J
Jeremie solo traveller au
1
Bad
Pros:

Nothing

Cons:

The room was dirty the bathroom too the guys at the reception didn't smile once no help at all not even trying to help no English at all . The bed is not comfortable. with the room smelling.

2024-02-20 via Nuitee
L
Loc review category business travellers vn
9
Superb
2024-02-15 via Nuitee
S
Stanbridge family with young children gb
1
Bad
Pros:

Nothing would not recomend

Cons:

It was extremely cold and dirty

2023-12-28 via Nuitee