Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Bar
Accessible parking
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Distance from city center
Noise issues reported

Categories

Cleanliness
8.83
A number of reviews highlighted cleanliness positively with terms like 'impeccable' and 'clean', but some guests mentioned issues, impacting the score.
Service
9.8
Consistent praise for staff helpfulness and attitude, with many guests noting exceptional service.
Location
8.34
Some reviews mentioned the distance from the city center and issues with the surrounding area, but others pointed out accessibility.
Room Quality
8.79
Generally positive comments regarding room quality, though a few noted smaller rooms and issues like uncomfortable beds.
Amenities
8.32
Amenities like breakfast were appreciated, but some guests missed certain features like a kettle.
Value for Money
9.28
Many guests felt they received good value for their expense considering the quality of the experience.
Food and Beverage
9.33
Overall, the breakfast was highlighted positively, with many guests mentioning variety and quality.
Overall Experience
9.3
Most reviews convey a very positive overall experience, with compliments on the warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:43

Property Description

Special Protection Program:
This property offers a Special Protection Program, ensuring precise safeguards for guests and staff.

Convenient Location:
Located in the Capodichino district of Naples, Hotel Palazzo Argenta; Sure Collection by Best Western is close to major attractions like Museo e Real Bosco di Capodimonte and Catacombs of Saint Gennaro.

Comfortable Accommodation:
The 3-star hotel features air-conditioned rooms with free WiFi, a bar, and private parking. Each room includes a desk, flat-screen TV, and a private bathroom. Guests can enjoy a daily buffet breakfast during their stay.

Book now at Hotel Palazzo Argenta; Sure Hotel Collection by Best Western for a memorable and convenient stay in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 753 reviews
Cleanliness: 8.83
Service: 9.8
Location: 8.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
A
Alessandra • family_with_children • it
7
Eravamo di passaggio ottima soluzione per chi parte dall’aereo porti di Napoli
Pros:

La posizione e la Pulizia

Cons:

Un po’ rumorosa

2026-08-08 • via Nuitee
M
MARTA • family_with_children • es
8
Buen sitio para alojarse
Pros:

La limpieza, los baños espaciosos y cómodos, el desayuno excepcional.

Cons:

Estaba un poco lejos del centro.

2026-08-07 • via Nuitee
V
Vaidas • family_with_children • lt
7
Nice relaxed, but with some issues.
Pros:

Very nice big room in a good location, very clean.

Cons:

Didn’t like that was not possible for a breakfast little box take away. Breakfast was included in a price, but it was from 7AM and our flight was early so was told at reception that they will not make breakfast box. And secondly I was really surprised after dinner around 9PM I asked for a bottle of wine to buy and take to the room and been told that the bar is closed it’s opened only from breakfast and unfortunately all the shops were closed around, so had to enjoy last night with a glass of water.

2026-08-05 • via Nuitee
A
Anzor • solo_traveller • ge
9
2026-08-04 • via Nuitee
C
Christian • solo_traveller • ch
8
2026-08-03 • via Nuitee
V
Vanessa • couple • au
10
Pros:

Decor was nice, clean, comfortable beds.

2026-08-03 • via Nuitee
K
Klaudia • couple • hu
10
2026-08-03 • via Nuitee
S
Samanta • couple • it
10
2026-08-02 • via Nuitee
L
Laura • family_with_children • us
1
I DO NOT recommend staying at this hotel.
Pros:

Nothing

Cons:

Once we arrived at the hotel, I asked the desk clerk where to park the car. He said they have no parking lots and we have to park 1 block away. They advertise on-site parking which is why I picked this hotel. They are lying on their website. The hotel clerk suggested we park a block away at a private parking lot. A motorcycle rider met us 1/2 way down the street and told us to park in the lot he took us to. This parking lot was sketchy as hell and we didn't feel comfortable leaving the car there. The parking attendant wouldn't let us leave until we paid the parking fee (€20) even though we were only there for 5 min trying to decide what we wanted to do. After arguing with them, they said they would open the gate if we paid €2 for parking for 5 min. They are running some kind of scam. It was too late to cancel the reservation and get my money back. So I’m out of luck with getting a refund. DO NOT STAY HERE! I filed a complaint with Booking.com

2026-08-02 • via Nuitee
D
Donato • family_with_children • it
10
2026-08-02 • via Nuitee
M
Matela • solo_traveller • be
8
Pros:

L’établissement était propre , bien localisé

2026-08-02 • via Nuitee
C
Christian Dori • solo_traveller • it
7
2026-07-24 • via Nuitee
P
pablo • solo_traveller • ar
10
Pros:

Las instalaciones y el desayuno

Cons:

La. Ubicación

2026-07-23 • via Nuitee
J
Jimenez • solo_traveller • es
8
Muy bien 100% recomendado
Pros:

Lo que más me gustó es que estaba muy limpio y el desayuno estaba increíble.

Cons:

La ducha de la habitación que me alojaba no estaba bien sellada y mientras me duchaba el agua se salía de la cabina empapándome la habitación. También siento que se escucha demasiado todo. Todo lo demás fue excelente

2026-07-23 • via Nuitee
G
Geanina • family_with_children • ro
10
2026-07-23 • via Nuitee
L
Laura • family_with_children • au
10
Great option for accommodation nearby to the airport.
Pros:

Close proximity to the airport
Helpful staff

2026-07-21 • via Nuitee
M
Mauro Andres • family_with_children • es
8
Hotel genial relación calidad-precio. Disconforme con el precio del parking
Pros:

La amabilidad de los trabajadores y el sitio en general. La habitación era muy cómoda, limpia y contaba con todo lo necesario.

Cons:

Tienen un parking enfrente. Me cobraron 20€ por entrar a la 1.30hs de la mañana y sacar el coche sobre las 10.00hs. Me parece un robo! Y por supuesto la persona que me cobró me pidió el dinero en mano, no pude pagar con tarjeta, seguramente en cuanto me di la vuelta, se habrá guardado el dinero en el bolsillo…

2026-07-21 • via Nuitee
S
Sophie • couple • ie
7
Convenient for airport travel!
Pros:

It’s located only 10 minutes from the airport. Comfortable bed for a 1 night stay. Nice cafes and restaurants nearby for quick bite.

Cons:

The AC didn’t work very well and the walls and windows are paper thin. Me and my boyfriend were both awaken at 5am by very loud talking in the hall I think by staff as there was an office there.

2026-07-21 • via Nuitee
J
João • family_with_children • br
10
Ótima
Pros:

Tudo limpo organizado e café da manhã excelente.

Cons:

Tudo estava perfeito

2026-07-20 • via Nuitee
M
Mark • couple • gb
9
2026-07-20 • via Nuitee