Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Distance from city center
Noise issues reported

Categories

Cleanliness
8.83
A number of reviews highlighted cleanliness positively with terms like 'impeccable' and 'clean', but some guests mentioned issues, impacting the score.
Service
9.8
Consistent praise for staff helpfulness and attitude, with many guests noting exceptional service.
Location
8.34
Some reviews mentioned the distance from the city center and issues with the surrounding area, but others pointed out accessibility.
Room Quality
8.79
Generally positive comments regarding room quality, though a few noted smaller rooms and issues like uncomfortable beds.
Amenities
8.32
Amenities like breakfast were appreciated, but some guests missed certain features like a kettle.
Value for Money
9.28
Many guests felt they received good value for their expense considering the quality of the experience.
Food and Beverage
9.33
Overall, the breakfast was highlighted positively, with many guests mentioning variety and quality.
Overall Experience
9.3
Most reviews convey a very positive overall experience, with compliments on the warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:43

Property Description

Special Protection Program:
This property offers a Special Protection Program, ensuring precise safeguards for guests and staff.

Convenient Location:
Located in the Capodichino district of Naples, Hotel Palazzo Argenta; Sure Collection by Best Western is close to major attractions like Museo e Real Bosco di Capodimonte and Catacombs of Saint Gennaro.

Comfortable Accommodation:
The 3-star hotel features air-conditioned rooms with free WiFi, a bar, and private parking. Each room includes a desk, flat-screen TV, and a private bathroom. Guests can enjoy a daily buffet breakfast during their stay.

Book now at Hotel Palazzo Argenta; Sure Hotel Collection by Best Western for a memorable and convenient stay in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 596 reviews
Cleanliness: 8.83
Service: 9.8
Location: 8.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
S
Salvatore • solo_traveller • it
9
2026-03-14 • via Nuitee
L
Laszlo • extended_group • hu
4
2026-03-10 • via Nuitee
S
Sara • family_with_children • it
10
2026-03-10 • via Nuitee
G
Gabriela • family_with_children • pl
9
2026-03-09 • via Nuitee
C
Christian • solo_traveller • co
7
Pros:

Staff and breakfast

Cons:

Wasn’t that clean and cleaning staff was too loud from early in the morning. Location is not very convenient for public transport

2026-03-09 • via Nuitee
L
Libero • solo_traveller • it
6
Pros:

La struttura è il personale eccellenti.

Cons:

I gestori di questa struttura sono degli eroi e andremmo premiati con il Nobel.
Il contesto in cui operano con eccellenza è spaventoso

2026-03-06 • via Nuitee
O
Onur • couple • kz
10
2026-03-06 • via Nuitee
A
Arianna • family_with_children • it
7
2026-03-04 • via Nuitee
R
Rosita • family_with_children • it
10
Tranquillo
Pros:

Staff gentile e accogliente soprattutto Antonella della colazione

Cons:

Non c'è un porta asciugamani

2026-03-04 • via Nuitee
Z
Zsolt • solo_traveller • hu
10
Tökéletes választás volt, ár/érték bajnok
Pros:

Nagyon szép, tiszta volt a szoba, a fürdő is, az ágy nagyon kényelmes volt. A reggeli is szuper, bőséges ls finom, friss alapanyagokból lehet választani. Buszmegálló közel van a szálláshoz.

Cons:

Sajnos parkoló az nincs, így a bérelt autót napi 20 euróért tudtam otthagyni, igaz pár lépésre volt csak a parkolóudvar. A szállásban semmi kifigást nem tudok írni.

2026-03-02 • via Nuitee
M
Marta • family_with_children • pl
3
Wielkie rozczarowanie
Pros:

Apartament z jacuzzi duży i przestronny z komfortową łazienką i fajnym balkonem. Blisko do przystanku autobusowego, sklepów czy pysznej pizzerio działającej do dość późnych godzin. Wygodne łóżko.

Cons:

Zamówiłam apartament specjalnie ze względu na jacuzzi i kominek w pokoju… niestety bardzo się zawiodłam i szczerze polecam omijać ten apartament. Być może w pokojach standardowych, gdzie nie ma tych sprzętów nie ma problemów, tu okazało się że są i to dość poważne. Przede wszystkim kominek elektryczny nie działał. Po zapytaniu w recepcji okazało się, że został zagubiony pilot do niego, a hotel nie postarał się aby wyrobić nowy więc kominka nie dało się włączyć. Jeżeli chodzi o jacuzzi….. to dopiero dramat. Wpuściliśmy wodę, weszliśmy do środka i włączyliśmy jacuzzi, po czym w sekundę musieliśmy uciekać bo wraz z bąbelkami z rur wypłynęła ogromna ilość pleśni, która była wszędzie! Załączam zdjęcia jacuzzi które zrobiłam już po spuszczonej wodzie, widać ile tego było. Okropność. Dwie rzeczy które spowodowały że wybrałam ten hotel były nie działające albo tak brudne, że nie dało się z nich korzystać. Dodatkowo hotel usytuowany jest przy naprawdę ruchliwej ulicy, a co za tym idzie, w nocy naprawdę ciężko spać. Śniadania słabe, pomimo wyboru wszystko nie dobre i rozczarowujące

2026-03-01 • via Nuitee
E
Erwann • solo_traveller • fr
8
2026-02-27 • via Nuitee
N
Nicola • solo_traveller • it
10
2026-02-25 • via Nuitee
M
Massimiliano • couple • it
10
2026-02-25 • via Nuitee
A
Ana Gabriela • couple • ar
10
Con San Cayetano, todos hermanos
Pros:

Lugar excelente con vista increíble y personal muy amable. Fácil acceso a todos lados... Y hermosa habitación. Muchas gracias.

Cons:

Que no pude quedarme.

2026-02-24 • via Nuitee
N
nigro agostino • couple • it
10
Pros:

Pulizia è gentilezza del personale tutto.

Cons:

Nulla.

2026-02-24 • via Nuitee
P
Pasquale • couple • it
10
2026-02-23 • via Nuitee
A
Ahmed • solo_traveller • at
9
2026-02-14 • via Nuitee
G
GIANLUCA • solo_traveller • it
10
Pros:

Buffet colazione buono e abbondante, possibilità di parcheggio nelle vicinanze.

2026-02-13 • via Nuitee
L
Lee • family_with_children • hu
5
가성비는 나쁘지 않으나 냄새는 좀 해결되면 좋을 것 같아요
Pros:

가격, 조식

Cons:

방에서 나는 불쾌한 냄새
사진보다 낡은 화장실

2026-02-12 • via Nuitee