Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Distance from city center
Noise issues reported

Categories

Cleanliness
8.83
A number of reviews highlighted cleanliness positively with terms like 'impeccable' and 'clean', but some guests mentioned issues, impacting the score.
Service
9.8
Consistent praise for staff helpfulness and attitude, with many guests noting exceptional service.
Location
8.34
Some reviews mentioned the distance from the city center and issues with the surrounding area, but others pointed out accessibility.
Room Quality
8.79
Generally positive comments regarding room quality, though a few noted smaller rooms and issues like uncomfortable beds.
Amenities
8.32
Amenities like breakfast were appreciated, but some guests missed certain features like a kettle.
Value for Money
9.28
Many guests felt they received good value for their expense considering the quality of the experience.
Food and Beverage
9.33
Overall, the breakfast was highlighted positively, with many guests mentioning variety and quality.
Overall Experience
9.3
Most reviews convey a very positive overall experience, with compliments on the warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:43

Property Description

Special Protection Program:
This property offers a Special Protection Program, ensuring precise safeguards for guests and staff.

Convenient Location:
Located in the Capodichino district of Naples, Hotel Palazzo Argenta; Sure Collection by Best Western is close to major attractions like Museo e Real Bosco di Capodimonte and Catacombs of Saint Gennaro.

Comfortable Accommodation:
The 3-star hotel features air-conditioned rooms with free WiFi, a bar, and private parking. Each room includes a desk, flat-screen TV, and a private bathroom. Guests can enjoy a daily buffet breakfast during their stay.

Book now at Hotel Palazzo Argenta; Sure Hotel Collection by Best Western for a memorable and convenient stay in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 567 reviews
Cleanliness: 8.83
Service: 9.8
Location: 8.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
A
Ahmed • solo_traveller • at
9
2026-02-14 • via Nuitee
G
GIANLUCA • solo_traveller • it
10
Pros:

Buffet colazione buono e abbondante, possibilità di parcheggio nelle vicinanze.

2026-02-13 • via Nuitee
L
Lee • family_with_children • hu
5
가성비는 나쁘지 않으나 냄새는 좀 해결되면 좋을 것 같아요
Pros:

가격, 조식

Cons:

방에서 나는 불쾌한 냄새
사진보다 낡은 화장실

2026-02-12 • via Nuitee
B
barbara ingrid • solo_traveller • ar
10
Pros:

breackfast

2026-02-11 • via Nuitee
C
Christian • solo_traveller • it
6
2026-02-11 • via Nuitee
A
Angela Shalom • couple • it
10
2026-02-11 • via Nuitee
D
Diana • family_with_children • ro
9
Pros:

Hotelul foarte ok, s-a făcut curat în fiecare zi.

Cons:

Micul dejun nu foarte variat

2026-02-10 • via Nuitee
V
Vasilachi • family_with_children • md
10
Отель уютный. Завтрак отличный. Персонал доброжелательный.
Pros:

Понравился город. Прогулки по парку и по городу. Археологический музей.
Вкусная еда. Отличная погода.

2026-02-10 • via Nuitee
C
Cosimo. • couple • it
10
Toccata e fuga
Pros:

Accoglienza e gentilelezza dello staff è al top.
Camera molto spaziosa e confortevole.
Pulizia effettuata tutti i giorni con attenzione scrupolosa.
La colazione e varia con le tante prelibatezze del territorio.

2026-02-09 • via Nuitee
I
Ihor • family_with_children • ca
10
2026-02-09 • via Nuitee
V
Vuono • extended_group • it
10
Da ripetere sicuramente!
Pros:

Ottima struttura, in tutto. Colazione eccellente

2026-02-09 • via Nuitee
A
Angela Lucia Bina • couple • it
10
2026-02-08 • via Nuitee
A
Anca Nicoleta • couple • ro
10
Sejur in Napoli
Pros:

Mic dejun foarte bun, locatia buna, saltelele si pernele excelente !

Cons:

Transportul in comun in Napoli lasa de dorit . Nu se tine cont de ora , minute si multe gunoaie pe strada.

2026-01-29 • via Nuitee
C
Caterina • family_with_children • it
8
2 giorni ed una notte
Pros:

Siamo andati al Palazzo Argenta per non appoggiarci dai parenti che abbiamo a Napoli e ci siamo ritrovati in un albergo dove l'arredamento della camera, i colori e la predisposizione rende tutto rilassante (cosa che dopo lo stress di casa in casa per visite a familiari, ci ha aiutati molto) nonostante è situata sul corso di Secondigliano (quindi dove c'è molto passaggio) ciò non ha assolutamente rovinato il relax. Le macchine non davano affatto fastidio, a malapena si sentivano. Consiglio questo albergo pienamente, lo staff molto disponibile nel rispondere alle domande e molto sorridente la mattina facendoti iniziare bene la giornata. Vogliamo parlare della colazione? STUPENDA😍. Dolce? Salato? C'è tutto! Dalle cose artigianali alle cose monouso (marmellate, cereali etc) tutto posizionato perfettamente. Contenta di aver trovato questo albergo, a tal punto da ritornarci a Febbraio, consigliandolo anche a familiari che ho sparsi per l'Italia e vogliono ritornare nella nostra terra senza dar peso a Nonni e zii ☺️

2026-01-28 • via Nuitee
C
Christopher • family_with_children • gb
10
Pros:

I like bed room nice 100%

Cons:

Road 🥺🥺

2026-01-26 • via Nuitee
S
Sergiu M. • family_with_children • md
9
2026-01-26 • via Nuitee
P
Peluso • family_with_children • it
10
Pros:

Posto molto pulito ed accogliente. Colazione buona

2026-01-24 • via Nuitee
M
Massimiliano • solo_traveller • it
10
Pros:

pulizia, comfort

2026-01-22 • via Nuitee
C
Chiara • couple • it
10
2026-01-21 • via Nuitee
D
Domenico • family_with_children • it
8
2026-01-20 • via Nuitee