Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Distance from city center
Noise issues reported

Categories

Cleanliness
8.83
A number of reviews highlighted cleanliness positively with terms like 'impeccable' and 'clean', but some guests mentioned issues, impacting the score.
Service
9.8
Consistent praise for staff helpfulness and attitude, with many guests noting exceptional service.
Location
8.34
Some reviews mentioned the distance from the city center and issues with the surrounding area, but others pointed out accessibility.
Room Quality
8.79
Generally positive comments regarding room quality, though a few noted smaller rooms and issues like uncomfortable beds.
Amenities
8.32
Amenities like breakfast were appreciated, but some guests missed certain features like a kettle.
Value for Money
9.28
Many guests felt they received good value for their expense considering the quality of the experience.
Food and Beverage
9.33
Overall, the breakfast was highlighted positively, with many guests mentioning variety and quality.
Overall Experience
9.3
Most reviews convey a very positive overall experience, with compliments on the warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:43

Property Description

Special Protection Program:
This property offers a Special Protection Program, ensuring precise safeguards for guests and staff.

Convenient Location:
Located in the Capodichino district of Naples, Hotel Palazzo Argenta; Sure Collection by Best Western is close to major attractions like Museo e Real Bosco di Capodimonte and Catacombs of Saint Gennaro.

Comfortable Accommodation:
The 3-star hotel features air-conditioned rooms with free WiFi, a bar, and private parking. Each room includes a desk, flat-screen TV, and a private bathroom. Guests can enjoy a daily buffet breakfast during their stay.

Book now at Hotel Palazzo Argenta; Sure Hotel Collection by Best Western for a memorable and convenient stay in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 617 reviews
Cleanliness: 8.83
Service: 9.8
Location: 8.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
D
Dalia • family_with_children • gb
7
Pros:

Staff should be more friendly and more hospitable.

2026-04-10 • via Nuitee
M
MDD • couple • it
8
Respiri Napoli
Cons:

Parcheggio non in hotel

2026-04-08 • via Nuitee
J
John • family_with_children • fr
10
2026-04-07 • via Nuitee
G
Giuseppina • family_with_children • it
10
Struttura incantevole, confort assoluto, personale disponibile, colazione a km 0. Ci ritorneremo!
Pros:

Cortesia e professionalità

2026-04-06 • via Nuitee
H
Hui-yu • couple • de
9
Wir hatten super angenehme Aufenthalte hier und wird den Appartement super empfehlen
Pros:

Central Lage und nette Empfangen

Cons:

Nichts

2026-04-06 • via Nuitee
Z
Zareen • family_with_children • us
8
Pros:

Perfect for a one night stay in Naples! We wanted to book close to the airport for an early morning flight.

2026-04-05 • via Nuitee
O
odelya • family_with_children • il
10
2026-04-05 • via Nuitee
M
Madalina • couple • ro
9
Pros:

Very comfortable room
Good breakfast

Cons:

Staff could be more polite, especially reception desk and breakfast room
Hotel far from everything

2026-04-04 • via Nuitee
A
Andra • family_with_children • at
2
2026-04-02 • via Nuitee
L
Luca • couple • it
10
2026-04-02 • via Nuitee
S
simona • couple • it
9
2026-04-01 • via Nuitee
V
Veaceslav • couple • gb
10
Very good
Pros:

Very good

Cons:

Very good

2026-04-01 • via Nuitee
R
Reza • family_with_children • at
10
zu empfehlen.
Pros:

Sehr Sauber.
Gutes Frühstück.
Nette Personal.

Cons:

🧐

2026-03-31 • via Nuitee
I
Izabella • family_with_children • ro
8
Clean rooms and good breakfest
Pros:

Good breakfest included. Nice and clean hotel. Bus stop near to the hotel.

Cons:

Nothing negative to say.

2026-03-30 • via Nuitee
H
Henri • couple • fi
8
2026-03-30 • via Nuitee
N
Nitulescu Daniel • family_with_children • ro
9
2026-03-30 • via Nuitee
A
Arianna • solo_traveller • it
10
Tutto perfetto
Pros:

Tutto perfetto! Personale super gentile e preparato!
Camere spaziose e pulitissime! Difronte il parcheggio sorvegliato a 20€ al giorno, comodissimo!
A 20 minuti dal centro con il pullman, la fermata è davanti all'hotel!

2026-03-29 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-03-28 • via Nuitee
T
Tomasz • solo_traveller • pl
5
2026-03-27 • via Nuitee
G
Gianni Rasera • couple • it
10
Soggiorno molto piacevole.
Pros:

Struttura accogliente con personale molto cordiale, camera e bagno con dimensioni adeguate. Colazione strepitosa sia dolce che salata. Di fronte alla struttura c'è un parcheggio a pagamento, la fermata dell'autobus è a 20 mt. Consiglio sicuramente.

Cons:

Niente

2026-03-26 • via Nuitee