Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Bar
Accessible parking
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Distance from city center
Noise issues reported

Categories

Cleanliness
8.83
A number of reviews highlighted cleanliness positively with terms like 'impeccable' and 'clean', but some guests mentioned issues, impacting the score.
Service
9.8
Consistent praise for staff helpfulness and attitude, with many guests noting exceptional service.
Location
8.34
Some reviews mentioned the distance from the city center and issues with the surrounding area, but others pointed out accessibility.
Room Quality
8.79
Generally positive comments regarding room quality, though a few noted smaller rooms and issues like uncomfortable beds.
Amenities
8.32
Amenities like breakfast were appreciated, but some guests missed certain features like a kettle.
Value for Money
9.28
Many guests felt they received good value for their expense considering the quality of the experience.
Food and Beverage
9.33
Overall, the breakfast was highlighted positively, with many guests mentioning variety and quality.
Overall Experience
9.3
Most reviews convey a very positive overall experience, with compliments on the warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:43

Property Description

Special Protection Program:
This property offers a Special Protection Program, ensuring precise safeguards for guests and staff.

Convenient Location:
Located in the Capodichino district of Naples, Hotel Palazzo Argenta; Sure Collection by Best Western is close to major attractions like Museo e Real Bosco di Capodimonte and Catacombs of Saint Gennaro.

Comfortable Accommodation:
The 3-star hotel features air-conditioned rooms with free WiFi, a bar, and private parking. Each room includes a desk, flat-screen TV, and a private bathroom. Guests can enjoy a daily buffet breakfast during their stay.

Book now at Hotel Palazzo Argenta; Sure Hotel Collection by Best Western for a memorable and convenient stay in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9
Based on 731 reviews
Cleanliness: 8.83
Service: 9.8
Location: 8.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
J
José • solo_traveller • pe
9
2026-07-11 • via Nuitee
R
Reuven Eliasi • couple • il
7
Pros:

היה נוח וקרוב לשדה

Cons:

ביקשנו שיהיה מיטת תינוק ולא היה, הגענו מאוחר, קיבלנו את המיטה אבל במקום מזרן הביאו לנו שמיכה..

2026-07-11 • via Nuitee
B
Bülent • extended_group • tr
8
Bence hersey harikaydı
Pros:

4 gün konakladım Herşey çok temiz kahvaltı harika günlük temizlik yapıldı minibar yenilendi çarşaflar değişti şehre ulaşım rahattı 100 metre ileride otobüs durağı mevcut havaalanı araçla 10 dakika

Cons:

Beğenmediğim birşey olmadı sadece hamamböecekleri vardı ,odanın birinde bir kere gördük ancak pislikten değil sanırım binaların eski olmasından civarın etkisinden

2026-07-11 • via Nuitee
C
Cornelia • solo_traveller • ro
10
Pros:

Camera curata și mic dejun delicios.

Cons:

-

2026-07-10 • via Nuitee
J
Jucan • solo_traveller • ro
10
Pros:

Camera

Cons:

Nu sunt

2026-07-10 • via Nuitee
C
Cornelia • solo_traveller • ro
10
Pros:

Am ales acest hotel pentru că este aproape de aeroport. Locația curata și mic dejun delicios.

Cons:

-

2026-07-10 • via Nuitee
C
Cornelia • solo_traveller • ro
10
O experiență plăcută
Pros:

Hotelul este într-un cartier mărginaș al orașului Napoli dar foarte aproape de aeroport. Personalul foarte amabil și receptiv la nevoile noastre. Plecarea fiind foarte devreme dimineața ne-au ajutat cu un taxi până la aeroport. Micul dejun delicios.

Cons:

-

2026-07-09 • via Nuitee
N
Natalia • couple • ua
8
2026-07-08 • via Nuitee
C
Colin • extended_group • za
7
Pros:

Well located near airport. Clean

Cons:

Three sleeper room the sleeper couch frame was broken/bent. Moved the mattress onto the floor.

2026-07-08 • via Nuitee
F
Franck • family_with_children • tc
10
2026-07-06 • via Nuitee
V
Viktória • family_with_children • hu
9
Kellemes szép hely
Pros:

Minden rendben volt, fantasztikus volt a reggeli.

Cons:

Nem volt ilyen

2026-07-06 • via Nuitee
C
Cabrera • couple • it
10
Súper limpio y el personal excepcional
Pros:

Todo excepto la ubicación

Cons:

Ubicación

2026-07-04 • via Nuitee
A
Angelo • couple • it
7
2026-07-04 • via Nuitee
G
Gonzalez • couple • us
9
Good over all
Pros:

People was friendly breakfast was excellent

Cons:

Check in should be at least 2:00 especially when people arrive early by 12:00 due to early arrival from airport

2026-07-03 • via Nuitee
P
Paul Edis • family_with_children • ro
9
Pros:

The only bad thing in my opinion if you have a room next to the street is awful.The noise is loud and you cannot sleep.

2026-07-03 • via Nuitee
J
Jucan • solo_traveller • ro
10
Pros:

Locatia

Cons:

Nimic de reprosat

2026-07-03 • via Nuitee
H
Hakan • couple • tr
9
2026-07-03 • via Nuitee
L
Lucia • solo_traveller • it
10
Pros:

Tutto

2026-07-03 • via Nuitee
P
Paula • solo_traveller • es
9
Pros:

Muy bueno y amable el personal.
El hotel simple pero limpio y las habitaciones y baños renovadas

Cons:

El parking no es muy cómodo.
La zona...si bien es cercano al aeropuerto

2026-07-01 • via Nuitee
M
Marcel • couple • nl
7
Prima prijs/kwaliteit verhouding voor een doorvoerhotel
Pros:

Booking.com had incheck 12:00 uur aan mij goedgekeurd, maar hotel wist van niets. Ze hebben hun best gedaan zodat we alsnog 12: 00 konden inchecken. Ook uitchecken kregen we iets ruimer.

2026-07-01 • via Nuitee