AC Residence

Hotels
Independent
9.6 (58 reviews)
2nd Floor, Lot 78, Block I, Asia City, Kota Kinabalu, Sabah, 88000 , Kota Kinabalu , MY

Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Wheelchair accessible
ATM/banking
Safe-deposit box at front desk
Express check-out
Smoke-free property
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Excellent communication
Great location
Cons:
No lift
Loud AC
Views of industrial sites

Categories

Cleanliness
9.8
The room is extremely clean and tidy.
Service
9.9
Communication was excellent, and the staff are very friendly and responsive.
Location
9.3
There are many places to visit nearby, so the location is great.
Room Quality
9.7
The bed was super comfortable, and the room was clean.
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
9.6
Get what you pay for but still reasonable given the overall quality.
Food and Beverage
9.3
Standard quality for this hotel tier.
Overall Experience
9.9
It was the best accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:16

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, a hair salon, and a vending machine.

Dining and Drinking Options
Savor a meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Featured Amenities
Benefit from express check-out, luggage storage, and laundry facilities.

Centrally located in Kota Kinabalu, AC Residence offers easy access to top attractions and shopping destinations. Book your stay now to experience comfort and convenience at its finest.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.6
Based on 58 reviews
Cleanliness: 9.8
Service: 9.9
Location: 9.3
Room Quality: 9.7
Amenities: 9.3
Value for Money: 9.6
Food and Beverage: 9.3
Overall Experience: 9.9
?
?? family
10
Pros:

I was worried because the residence doesn’t have a reception, but communication was excellent, and the staff are nearby to respond quickly. The staff are very friendly, and the room is extremely clean and tidy. There are many places to visit nearby, so the location is great. It was the best accommodation.

2025-09-21 via Nuitee
S
SHIZUKO
10
Pros:

部屋が綺麗で凄く感激しました!
メッセージのやりとりも丁寧で安心できました!また次行く時は絶対にこちらのホテルを使いたいです。

2025-09-11 via Nuitee
W
WEE partner
8
Pros:

Didn't like the area before and going up the stairs

2025-09-10 via Nuitee
G
GERALD family
10
Pros:

Very nice hotel, clean, no nonsense, and extremely quick reply. The bed was super comfortable and everything is within walking distance. Highly recommend!

2025-08-03 via Nuitee
?
??
10
Pros:

完璧
また泊まりたいです!

2025-08-01 via Nuitee
J
JONATHAN
6
You get what you pay for
Pros:

Very friendly staff and very clean room. No escaping the fact that the location is not very nice and views are of industrial sites. No lift, loud AC and room smelled like petrol.

2025-07-18 via Nuitee
N
Nicholas
10
Strongly recommend, will ldefinately come back.
Pros:

Very friendly service, clean, need, tidy, and secure. Value for money.

2025-06-15 via Nuitee
S
Sean partner
10
Pros:

AC residence isn't what you expect from your normal hotel stay. There is no hotel lobby, there is no reception as it's located on the third floor of shophouses. However don't let it fool you! We arrived after midnight due to flight delays, yet when we messaged the property, we were immediately welcomed at the door. Once inside, we were shown to our room which was pleasantly quite spacious! It was simple but yet so cosy. The room was also really clean and tidy.

Getting around was quite easy as well. Located in between Suria Sabah and Imago Shopping Mall, we didn't need to walk far to both places.

The best thing about it was the service we received. Need 2 bottles of water, BAM, we received 4 in the next minute. Communication via whatsapp was prompt and friendly. We really enjoyed our stay here.

2025-04-16 via Nuitee
T
Tonje
10
Pros:

Great room and service!

2025-04-05 via Nuitee
H
Hiroshi
10
Pros:

フロントがない事には驚いたけど室内も清潔。何事にも親切で日本語でもGoogle翻訳で可能な限り対応してくれた。空港へのgrabの手配もしてくれた。

2025-03-14 via Nuitee
V
Verified traveler
4
Epämieluisa ympäristö ja haiseva huoneisto
Pros:

Huoneiston seinät olivat huonossa kunnossa ja varsinkin kylpyhuoneessa oli todella epämiellyttävä haju. Vuode oli kuitenkin siisti eikä ötököitä näkynyt. Ovien lukot olivat miltei mahdottomia avata ja sulkea avaimilla. Ympäristö oli slummimainen ja rauhaton.

2025-01-16 via Nuitee
C
CHEOLGYU
10
Very good hotel and Very nice staff.
Pros:

It was very nice experience staying at this hotel !

Especially, the staff was the best staff I have ever seen in my life. Very kind, very fast response, and they did their best.

2024-12-31 via Nuitee
B
Brian
8
Room renovated to a very high standard.
Pros:

Our room was spacious and very comfortable. The recent renovation works have been completed to a high standard, using high spec fixtures and fittings. Very good location for local amenities, restuarants, shopping malls, etc. The only downside is being located on the 2nd storey, as we had several suitcases. However, the owner was very helpful in carrying the cases up the stairs.

2024-12-16 via Nuitee
C
CHI HONG
10
Pros:

酒店有點難找,但內裡裝修很好,又乾淨,設備也足夠! 很好

2024-12-02 via Nuitee
P
Phillip
10
Pros:

The room is spacious and clean. The host responded to questions within minutes.

2024-10-03 via Nuitee
H
Hyemi friends
10
Pros:

I had an amazing stay and would highly recommend this place! It's conveniently located close to the city center, making it easy to explore on foot. There are plenty of great restaurants and food options nearby as well. The host was especially kind and extremely responsive. I’ve never experienced such hospitality before. Overall, a fantastic experience!

2024-09-29 via Nuitee
C
Cher Moh family
10
Pros:

My first to come across sensor touch switches for a budget accommodation. Nice staff who always stay in touch via what's app, would definitely come back

2024-09-27 via Nuitee
H
Hyemi friends
10
Pros:

I had an amazing stay and would highly recommend this place! It's conveniently located close to the city center, making it easy to explore on foot. There are plenty of great restaurants and food options nearby as well. The host was especially kind and extremely responsive. I’ve never experienced such hospitality before. Overall, a fantastic experience!

2024-09-22 via Nuitee
V
Verified traveler
10
Pros:

Advantages: This was a great experience, the room was comfortable, the TV service and electric curtains were excellent. Another advantage is the excellent location, quiet and convenient.

Suggestions: It would be nice to have a shelf in the bathroom. Additionally, during rainy days, there were many ants that crawled into the wall joints of the air conditioner and got stuck in the cracks of the tiles, could there be an ant nest here?

2024-08-24 via Nuitee
G
Gwenaelle
10
Pros:

Chambre très propre, confortable et bien équipée

2024-08-20 via Nuitee