Silver Birches Resort

Hotels
8.3 (353 reviews)
205 Route 507 , Hawley , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Good amenities
Cons:
Room cleanliness issues
Service inconsistency
Dated property

Categories

Cleanliness
7.71
While some reviews mention cleanliness positively, there are several complaints regarding musty smells, spider presence, and overall poor maintenance.
Service
8.98
Staff is described as friendly and helpful, providing good service in a few reviews despite some operational failures.
Location
9.22
The property is praised for its great location right on the lake, enhancing the overall experience.
Room Quality
7.17
Multiple reviews indicate the rooms are dated, with issues like musty odors and inadequate maintenance affecting quality.
Amenities
8.7
Guests enjoyed the amenities like kayaking and paddleboarding, though some are noted to be in need of improvement.
Value for Money
7.96
Several guests felt the property did not meet their expectations for the price paid, despite some positive aspects.
Food and Beverage
8.21
Food received positive mentions, especially breakfast and meals at the restaurant, though some service issues were noted.
Overall Experience
8.48
The overall experience was mixed, with positive highlights but significant concerns affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:33

Property Description

Luxurious Amenities and Activities

Silver Birches Resort in Hawley is a 3-star gem offering a private beach area, free bikes, and a seasonal outdoor pool. Indulge in sea views from select rooms or explore the surroundings with the convenient shuttle service.

Culinary Delights

Savor a variety of cuisines at the on-site restaurant, from American to Pizza and Seafood. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available upon request.

Outdoor Adventures

Embark on exciting outdoor activities like hiking, skiing, and fishing, ensuring a memorable stay for all guests. Don't miss the chance to unwind with a barbecue at the resort.

Book your stay at Silver Birches Resort now for an unforgettable experience in Hawley!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 11, 2027 until Thu, May 25, 2028
Swimming pool: Closed from Mon, Oct 12, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 353 reviews
Cleanliness: 7.71
Service: 8.98
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 7.96
Food and Beverage: 8.21
Overall Experience: 8.48
N
Nydia • couple • us
7
2026-07-23 • via Nuitee
K
Kris • extended_group • us
5
Pros:

Near the water

Cons:

Very expensive and pool was not open. Room was average/no view.

2026-07-15 • via Nuitee
K
Kevin • couple • us
6
Great if they inform me about my kindle
Pros:

People were very nice. The place was very clean. My only concern is I left my Kindle in the room and I called last night & they told me they hadn’t cleaned the room yet. I called again this morning & they said they would get back to me. I called again at 5:00pm & asked if they had a lost & found once they connected me no one answered. I called again & they said that they
Would get back to me one way or another. Still waiting.

2026-07-04 • via Nuitee
T
Timothy • solo_traveller • us
10
2026-06-20 • via Nuitee
• couple • us
8
2026-06-18 • via Nuitee
I
Ina • family_with_children • de
9
2026-06-06 • via Nuitee
C
Caylyn • couple • us
8
A place with very friendly staff, a lot of perks and great views.
Pros:

I loved the views, amenities and all of the included perks! They had champagne toasts, smores kits and 2 pools. It was wonderful

Cons:

Our room was dirty when we arrived. It was the only flaw out of everything. I did have wash the floors on my hands and knees as soon as we got in. Our feet were black as soon as we took our shoes off. I’m not sure if it got dusty during slow season or someone forgot to vacuum and mop when cleaning but they were really really bad. After that though everything was great. Everything else was very clean they just forgot the floors.

2026-06-03 • via Nuitee
D
Deb • couple • us
9
We would come back again!
Pros:

Charming old inn. Loved the firepits and playing cornhole by the lake. Beautiful views

Cons:

Older buildings. AC pretty loud.

2026-05-30 • via Nuitee
F
Fofanah • couple • us
10
2026-05-09 • via Nuitee
L
Lori • couple • us
6
The staff was friendly, food was good and room was clean.
Pros:

Breakfast was fine. Wine social and fire pits were nice.

Cons:

The room was smaller than expected. I thought our bed would have been made the next morning from house keeping since we stayed two nights but no one came to straighten up our room. There was a buzzing noice all night right above our bed that was extremely annoying and made it hard to sleep. We could not turn on the tv for the two nights no matter how many times we followed the directions. The Dock restaurant had the wrong time for our dinner reservations but luckily got us a table anyway. I had the text with the correct time to show that it wasn’t my mistake.

2026-01-20 • via Nuitee
J
JERRILYNN • extended_group • us
4
Pros:

The restroom smells like urine the entire time we stayed there and the room smells musty.

2026-01-19 • via Nuitee
D
De León • extended_group • us
8
2025-12-30 • via Nuitee
N
Nancy • couple • us
8
It was nice and relaxing
Pros:

Breakfast was a tray of food, no hot meals. It was fine though. Coffee, juice, yogurt, fruit and pastry.

Cons:

Floors in our room were very sticky and slippery. We did report it to the inn keeper.

2025-12-30 • via Nuitee
A
Alon • solo_traveller • il
6
Pros:

מיקום מצויין.

Cons:

ארוחת בוקר גרועה, אין מבחר בכלל בארוחת בוקר.

2025-12-27 • via Nuitee
S
Susan • couple • us
7
2025-12-19 • via Nuitee
W
wvj1957 • couple • us
9
Pros:

the cottage we stayed in

2025-12-11 • via Nuitee
D
David • family_with_children • us
8
Pros:

Clean.

Cons:

Nothing.

2025-11-24 • via Nuitee
J
Jennifer • couple • us
9
Pros:

Great property, nice views, pleasant staff. Cottage 116 was wonderful!

2025-10-27 • via Nuitee
C
Connie • partner
8
Pros:

Outside property beautiful, plenty of outside seating, staff very friendly. Downside. For the price we paid our room had a chipped floor where someone must have dropped something, plus no Cable TV! No sitting chair in room for reading. Room (4) had two full size beds but one almost to the floor missing a box spring. Paid a lot of money for this room. Very disappointed

2025-09-19 • via Nuitee
M
Melissa • family
10
Pros:

Lake access was amazing!

2025-09-14 • via Nuitee