InTown Suites Extended Stay Atlanta GA - Indian Trail

Hotels
Independent
6 (12 reviews)
1990 Willowtrail Pkwy, Norcross, Georgia, 30093 , Norcross , US

Facilities

Designated smoking area
Elevator
ATM/banking
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Cleanliness
Friendly staff
Quiet environment
Cons:
Bugs
Lost reservation
Poor room conditions

Categories

Cleanliness
8.21
Review mentions that the hotel is nice and clean.
Service
5.68
Lost reservation leads to dissatisfaction with service.
Location
6.72
Not explicitly mentioned but average location for hotels.
Room Quality
4.67
Negative sentiment due to poor conditions of the premises.
Amenities
5.7
Standard quality for this hotel tier.
Value for Money
5.66
Standard quality for this hotel tier.
Food and Beverage
5.71
Standard quality for this hotel tier.
Overall Experience
5.68
Mixed experience with significant reservations issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:17

Property Description

Convenient Location

Nestled near popular attractions like Malibu Grand Prix and Global Mall, InTown Suites Extended Stay Atlanta GA - Indian Trail is perfectly situated for a memorable stay.

Complimentary Amenities

Enjoy a range of complimentary amenities during your stay, including free self-parking, laundry facilities, and ATM/banking services for your convenience.

Spacious Accommodations

Relax in one of the 150 air-conditioned rooms featuring fully equipped kitchens, perfect for feeling at home away from home. Stay entertained with flat-screen TVs and stay connected with wireless internet access.

Book a stay at InTown Suites Extended Stay Atlanta GA - Indian Trail for a comfortable and convenient experience near Gwinnett Place Mall and Sugarloaf Mills.

Important information:

This hotel has 3 floors in 1 building and offers designated smoking areas.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • General

    Property is not currently implementing any enhanced cleaning measures

See all policies

Location

Guest Reviews

6
Based on 12 reviews
Cleanliness: 8.21
Service: 5.68
Location: 6.72
Room Quality: 4.67
Amenities: 5.7
Value for Money: 5.66
Food and Beverage: 5.71
Overall Experience: 5.68
C
Cheneria family_with_children
10
Pros:

Nice and clean an also friendly kind workers

2025-09-24 via Nuitee
S
Stephen
6
Pros:

Too many bugs

2025-07-23 via Nuitee
H
Heidy
6
Pros:

Its quiet

2025-07-21 via Nuitee
J
Jorge
2
Pros:

Lost the reservation for being late 10 minutes, conditions of the premises were not good, ended up going to an other hotel.

2025-07-20 via Nuitee
E
Erick family_with_children
2
Pros:

Que está en mal estado no es como aparenta en las fotos y huele feo y sucio

2025-06-24 via Nuitee
M
Melvin
6
Pros:

Overall it was ok

2024-02-19 via Nuitee
P
Philip
2
Pros:

This picture to left was not taken of this property .
I had reservations there Nov 26-Nov 7 .
I arrived at dusk , told the clerk I was not sure of my departure date . Cancellations were not allowed even cancelation 24 hour notice for place with less service than motel 6 . If you check out early , the balence is the entire reservation . I left after two nights , didn't feel safe there & plans suddenly change , So for two nights for lousy room with only weekly maid service , my AMX card was billed appoimately $ 670 . I'm challenging $500 with AMX
Frankly am amazed Expedia would offer this lousy place . My check in was on Saturday evening , tired from long drive didn't know what else was available in that area

2022-12-08 via Nuitee
A
Anthony
4
Pros:

The pictures are deceiving.

2021-12-04 via Nuitee
V
Verified traveler
2
Pros:

This was a terrible experience and will avoid this property like the plaque.

2021-07-25 via Nuitee
E
Elijah
2
Not long stay friendly
Pros:

Not friendly, WiFi costs $7 you wash your own towels, trash bags? Nope being your own. Basically not worth it.

2021-04-16 via Nuitee
V
Verified traveler self
4
Pros:

I rented for one week in a long term stay property and my paper said the house keeping wil not supply you:
Towels, toilet paper, cups, ou are responsible for your own trash. To top that you are supposed to leave it cleaner than you found it.
It got me through and all I can say is I want use that location again.
The security was also questionable a few things missing.
Dr Dr ARJ 22688648

2021-04-04 via Nuitee
V
Verified traveler self
10
Pros:

It's a quiet safe place to stay at especially if you are going to be staying for a week or more. The little kitchenette is great! If they provided a pot and a skillet with utensils, it would be perfect!

2021-03-20 via Nuitee