SureStay Hotel by Best Western Jasper

Hotels
SureStay Hotel by Best Western
8.6 (434 reviews)
200 The Mall Way , Jasper , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good value
Comfortable beds
Cons:
Poor service from some staff
Basic breakfast options
Noise issues

Categories

Cleanliness
8.81
The hotel was clean and well maintained, mentioned multiple times.
Service
8.28
Mixed reviews on service; some staff were friendly, but a few were rude.
Location
8.82
The location was convenient for access to the town, with some comments on highway proximity.
Room Quality
8.77
Rooms are reported as clean and comfortable, but some mentioned issues with the air conditioning.
Amenities
8.3
Some amenities were deemed basic, particularly the breakfast options.
Value for Money
9.26
Guests found it to be a good value for the price paid.
Food and Beverage
7.81
Breakfast options could have been better, although acceptable for the price.
Overall Experience
8.78
General sentiment was positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:45

Property Description

Welcome to SureStay Hotel by Best Western Jasper!

Convenient Amenities: Enjoy complimentary WiFi and private parking during your stay. Each room features air conditioning, a flat-screen TV, and a coffee machine for your comfort.

Relaxing Stay: Unwind in our well-equipped rooms with a bath, free toiletries, and a desk. Rest assured with your own private bathroom in every room.

Exceptional Service: Our dedicated staff is available 24/7 at the reception to assist you throughout your visit.

Book your stay at SureStay Hotel by Best Western Jasper for a seamless and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 434 reviews
Cleanliness: 8.81
Service: 8.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 7.81
Overall Experience: 8.78
J
Jenna solo_traveller us
10
2026-04-01 via Nuitee
B
Bridgette family_with_children nz
10
Excellent stay
Pros:

Stayed in the newly renovated rooms, they were beautiful, with a good decor and layout

Cons:

As they are still renovations underway, there were no elevators and we were on the 3rd floor, reception advised renovations will be complete june/july

2026-03-30 via Nuitee
J
Joshua family_with_children us
8
2026-03-30 via Nuitee
B
Baker family_with_children us
10
2026-03-28 via Nuitee
S
Smith couple us
10
It was nice and easy to get to
Pros:

Clean

Cons:

No non smoking rooms on the ground floor

2026-03-26 via Nuitee
S
Steven Mark family_with_children us
9
2026-03-25 via Nuitee
M
Marina solo_traveller us
8
Pros:

Staff is fantastic and very helpful.

2026-03-23 via Nuitee
S
Smith couple us
10
Slept like a baby
Pros:

Very nice

Cons:

Clean

2026-03-20 via Nuitee
M
Morrison solo_traveller us
9
One of the better places I’ve stayed in while traveling.
Pros:

Easy to get to, lots of places to eat close to motel, clean, but the best was a comfy chair with a footstool and good lighting to read by.

Cons:

Nothing

2026-03-19 via Nuitee
D
Donna T Carr family_with_children us
10
Pros:

Clean, close to restaurants,. Great choice while on road trip.

2026-03-17 via Nuitee
J
Jeremiah solo_traveller us
7
2026-03-16 via Nuitee
S
Sherry family_with_children us
6
2026-03-15 via Nuitee
G
Gentry family_with_children us
5
2026-03-10 via Nuitee
J
Joshua family_with_children us
9
Overall great price, affordability, convenient and clean.
Pros:

The convenience of being near interstate and quiet. Room was pretty clean and ac/heat worked great.

Cons:

Only thing was after our stay and we left we realized my son left his Apple charger there. Yes, I’m aware that’s our mistake, but when we call “it’s nowhere to be found.” Just feel people accidentally please items behind often and if so don’t assume it’s yours to keep. Give the customer time to reach out to get before taking item.

2026-03-07 via Nuitee
S
Sandy couple us
9
Perfect stay while traveling from Missouri to Flordia.
Pros:

Staff was super friendly, the room was clean and bright, bathroom was clean with great water pressure!

2026-03-04 via Nuitee
C
Christy couple us
8
Good for the money
Pros:

Convenient to everything you need in a city. 30-45 minutes to outdoor activities like trout fishing and hiking.

Cons:

The hotel was situated across the road from a hardware store and right next to the main road going through Jasper. Noisy traffic was heard all day.

2026-03-02 via Nuitee
M
Matthew couple us
9
2026-02-09 via Nuitee
T
Teresa family_with_children us
8
Very good. Comfortable.
Pros:

Appreciate all the lighting in the parking lot and that cameras are used for security.

2026-01-31 via Nuitee
K
karl couple us
9
2026-01-30 via Nuitee
L
Lauren couple us
10
2026-01-30 via Nuitee