TRU by Hilton Ringgold

Floor in the room was dirty, we arrived late and only used the room to sleep.

Parking was close.. staff was kind and helpful..gym may need just alittle bit more.. pool was clean and big..

A little older facility, needs refreshing

Suggestions…

Glad we got a King Bed. I would recommend new mattresses and a 4 inch topper for a plushy and better night sleep. Size of room was small and very basic. I slept fair. If this gets improved, I would stay here every weekend we visit the family.

Liked having an actual shower (no tub) and shampoo and conditioner available in large squeeze pumps. Great for my long hair. Would have liked to see an exhaust fan in the bathroom to remove moisture.

The hairdryer did not work in outlets I tried in the room except the bathroom.

Enjoyed the indoor pool and gym. Liked the Peloton bike, Precor elliptical, treadmill and weights for use. Gym music very good. All were fine machines. Billiards table good also. Lounge area very pleasant.

Breakfast was a variety. Pancakes were good. I am used to eggs with cheese at home and that would have been nice. I enjoyed the yogurt made from dairy cows in the area. Would like to see strawberries and grapes with yogurt and breakfast biscuits BEC from McDonalds available.

The clock was not working in the gym and the soap pump was also not working in the bathroom beside the gym.

The elevator and air conditioning were excellent.

Staff got us extra towels right away. Fabulous help!

Would like a lit up blue Tru sign posted at the street leading to the parking area. We passed it up a few times driving by.

Suited my needs for visiting family in the area. Will stay again when these suggestions are improved.

Easy check-in. Friendly staff. The room was cleanish. Lots of dirt in the corners and in the corners of the ceiling. A few black specs in the bed that kind of freaked me out but it was determined it was just dirt.

I stayed in room 518 which was next to the freeway and I heard loud freeway traffic all night long. I love the vibe of the hotel. It’s a really neat place. The bed was comfy. I just had the wrong room.

Clean!!

Everything looked great. Lobby. Pool. Rooms. The mattress and pillows were good.

The clerk was very helpful in straightening a booking error. Thanks!

Loved everything about it!

All was good

Highway noise was excessive

Nice place

New

all good

Very clean but toilet rocked. Needed to be tightened down. I’ve is only on every other floor. Would’ve liked being given that info at check in. Check in and out I signed up for said 3pm and noon. After arriving, it was 4pm and 11am.

Property very clean, staff friendly. Breakfast stayed well stocked but basic.
The pool was entirely too cold to enjoy. This was a major disappointment to my young grandchildren who were looking forward to this trip.
Room furnishings a bit too minimal for my taste. Bed comfortable and everything worked properly in the room.
If it weren’t for the freezing pool and sad grandchildren would rate higher.

Once we got checked in the stay was good and staff was incredibly friendly. The hotel cancelled our reservation before we arrived stating they tried to call and email me to which I had no record of either. Fortunately rooms were still available otherwise we would be out of a room. A few friends who have stayed at Hiltons before shared this is a new trend with the company except they did not have any more rooms and were out a hotel for the night. Be sure to arrive early I guess! We checked in around 9 pm.

It clean, but the breakfast is poor.

Great location and convenient!