TownePlace Suites by Marriott Albuquerque Old Town

Hotels
TownePlace Suites by Marriott
9.1 (105 reviews)
2510 12th Street NW , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Heated pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly front desk staff
Beautiful and clean rooms
Good breakfast options
Cons:
Elevator was down during the stay
No assistance with luggage

Categories

Cleanliness
9.35
The room was beautiful, clean, and comfortable.
Service
8.35
The front desk staff were friendly and welcoming; however, the staff did not assist with luggage during a major inconvenience.
Location
9.35
Local tavern across the street for dinner, dog friendly.
Room Quality
9.35
The room was great with kitchenette and cool AC.
Amenities
8.85
Breakfast options were nice; however, pool was closed.
Value for Money
9.35
Good overall value for the level of service and room quality.
Food and Beverage
9.35
Nice breakfast options were part of the stay.
Overall Experience
8.85
Overall satisfactory with significant issues related to elevator service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:47

Property Description

Modern Accommodation with Convenient Amenities
Experience comfort and convenience at TownePlace Suites by Marriott Albuquerque Old Town. Stay in modern accommodations just a stone's throw away from popular attractions like New Mexico Museum of Natural History and Science. Enjoy complimentary amenities such as free WiFi and parking, along with access to a fitness centre for your workout needs.

Relaxation and Recreation Options
Unwind and recharge at the indoor pool or fire up the barbecue facilities for a delightful evening. The hotel offers a perfect blend of relaxation and recreation options for guests of all ages.

Prime Location for Exploring
Conveniently situated near ABQ BioPark - Zoo and Kimo Theater, our hotel provides easy access to top destinations. Explore the city with ease and return to the comfort of TownePlace Suites by Marriott Albuquerque Old Town. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 105 reviews
Cleanliness: 9.35
Service: 8.35
Location: 9.35
Room Quality: 9.35
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 8.85
K
Kaishauna family_with_children us
10
2026-01-02 via Nuitee
L
LYDIA AVALOS family_with_children us
10
2025-10-30 via Nuitee
R
Rebecca family_with_children
10
Pros:

We had a great experience here. The location was very convenient, especially with the Starbucks and restaurant within walking distance.

2025-10-13 via Nuitee
M
Mary Alice
10
Pros:

Friendly saff

2025-10-06 via Nuitee
S
Stede
10
I would look forward to staying here again
Pros:

A refreshing place to come to after a day of travel or work. The front desk staff were friendly and welcoming, the room was beautiful, clean, and comfortable. Wonderful kitchenette, local tavern across the street for dinner, some very nice breakfast options as part of the stay. The bed was perfect, not too hard, not too soft, absolutely comfortable (and I am hard to please when it comes to mattresses).

2025-08-18 via Nuitee
M
M5700NSsandran Couples
4
HORRIBLE EXPERIENCE -ELEVATOR DOWN ENTIRE STAY
Pros:

This was a horrible experience. The elevator was down the entire stay (8 days) and was told that it was down for 16 days. 3 flights of stairs with luggage. They did not offer to help to get the bags up which could have made a difference. Was offered $10 comp which I never received and also an insult with the amount. Do not recommend.. very disappointed in Marriott after this stay. I normally expect that they meet a particular standard of service.

2025-07-28 via Tripadvisor
M
Margery
10
Pros:

The person at the desk was great and gave us a wonderful recommendation for dinner. The only issues were an elevator out of service and the pool was closed. There was a nice grassy area for our dog.

2025-07-10 via Nuitee
C
Christina
10
Great hotel
Pros:

We reserved 1 bedroom and requested to get the room close to exit or lower level because we had a dog traveling with us. When we checked in, the staff was nice and we got a room based on our request. The room was great with kitchenette and cool AC. Gym room was great as well and also good breakfast. Outside near parking lot area, we could walk our dog. We recommend this hotel

2025-07-09 via Nuitee
S
Szilárd couple de
9
2025-07-02 via Nuitee
M
mjh13 Couples
10
Lovely new hotel with cheerful staff
Pros:

This shiny new Townplace Suites is a delight. Spacious rooms, useful kitchens, and very clean. The staff are cheerful & helpful. It is dog-friendly. Apparently there are no rules about leaving the dogs in the rooms alone, because the ones near us barked a lot. The fitness center is lovely - it has an assortment of equipment & there's room to jump rope (bring your own rope). There is a physical therapy-type bike, but no spin-type bike. There is ample free parking. The neighborhood is pretty - lots of restaurants & it's just a block to the Pueblo Cultural Center. Be aware that while this hotel says "Old Town," it is not a pleasant walk to the actual Old Town shops/church/restaurants area. It's only a mile or so, but you would be walking through some very sketchy areas.

2025-06-23 via Tripadvisor
J
jody partner
10
Pros:

Staff was super nice and helpful great restaurant within walking distance

2025-06-18 via Nuitee
W
William partner
10
Pros:

The staff were very friendly and always had an excellent attitude. From the moment we walked in to the moment we left, they were excellent. I'm all my travels, they were some of the best.

2025-06-06 via Nuitee
C
Christina
10
Pros:

The staff here are really friendly and very helpful! Highly recommend!

2025-06-04 via Nuitee
D
Dawn family with young children us
10
Exceptional
2025-05-16 via Nuitee
R
Ricardo family
10
Pros:

Excellent location. Clean room and friendly staff. Breakfast is included and has a good variety of hot items.

2025-03-18 via Nuitee
V
Verified traveler
10
Pros:

Complimentary breakfast was amazing. The pool closed at 10 which was great for the little ones.

2025-03-03 via Nuitee
D
Delores family with young children us
9
Superb
Pros:

Very nice staff. Helpful.

Cons:

Next day check clerk didn't know how to check us out. Young man helped her.

2024-12-09 via Nuitee
N
Nastashia family with young children us
10
Exceptional
2024-11-11 via Nuitee
N
Nilsa family with young children us
9
Superb
2024-11-02 via Nuitee
S
Samantha
10
Pros:

Absolutely adored the Christmas ornament as a little token of our family visit

2024-11-01 via Nuitee