Courtyard Winston-Salem Downtown

Hotels
•
Courtyard by Marriott
8.4 (415 reviews)
640 West Fourth Street , Winston-Salem , us
+1 336-917-3038

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Customer Service
Clean Rooms
Good Location
Comfortable Beds
Cons:
Parking Issues
Cleanliness Concerns
Room Size

Categories

Cleanliness
7.66
Some reviews mentioned dirty bathrooms and issues with cleaning staff.
Service
9.13
Many guests praised the staff's friendliness and helpfulness.
Location
9.17
The hotel is conveniently located downtown with easy access to restaurants and shops.
Room Quality
7.62
Rooms described as small with noticeable wear and tear, but comfortable beds.
Amenities
8.15
Indoor pool and rooftop lounge available, though some amenities were not functioning.
Value for Money
8.51
Overall decent value for the location and service received.
Food and Beverage
8.66
Positive comments about the Bistro having great burgers.
Overall Experience
8.33
Most guests enjoyed their stay, but there were some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Luxurious Amenities - Courtyard Winston-Salem Downtown offers a range of upscale amenities including free bikes, fitness centre, and a sun terrace for guests to enjoy during their stay.

Convenient Facilities - Guests can take advantage of the business centre, vending machines with snacks and drinks, and a 24-hour front desk, ensuring a hassle-free and comfortable experience at the hotel.

Prime Location - Situated in the heart of Winston-Salem, guests have easy access to popular attractions such as the Greensboro Science Center and M C Benton Jr Convention Center, making it an ideal choice for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Courtyard Winston-Salem Downtown. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Location

Guest Reviews

8.4
Based on 415 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.33
B
Bakeman • family_with_children • us
7
Very friendly staff.
Pros:

Not much of a variety for selection of food that was expensive. Biggest complaint was the lack of soap in the room. Was not aware that the room not made up every day. Quite surprised when returned that evening to find beds not made and no fresh towels or soap. The distance to the convention center was a longer walk than advertised.

Cons:

See above.

2026-08-04 • via Nuitee
M
Mary • solo_traveller • us
7
2026-08-04 • via Nuitee
G
gregory • couple • us
10
2026-07-23 • via Nuitee
H
Heather • couple • us
8
2026-07-21 • via Nuitee
R
Richmond • extended_group • us
10
2026-07-20 • via Nuitee
S
shimizu • solo_traveller • us
9
Pros:

Friendly staff good location. Good value for what you get.

Cons:

None.

2026-07-20 • via Nuitee
M
Melissa • couple • us
10
Pros:

It was beautiful

2026-07-19 • via Nuitee
M
Melissa • couple • us
10
Pros:

Location, friendly helpful staff, comfortable beds, cleanliness.

2026-07-17 • via Nuitee
K
Karen • solo_traveller • us
8
2026-07-16 • via Nuitee
J
Jonathan • solo_traveller • us
6
Pros:

The internet to work I could stream.youtune, Netflix, hbo max or any other streaming apps on the TV and I couldn't play my gaming system

Cons:

That i got charged for checking out and that I had to put down a 100 deposit which doesn't make sense. Plus I had no room service and had to clean up my room before I left to check out.

2026-07-12 • via Nuitee
K
Kevin • couple • us
10
2026-07-11 • via Nuitee
K
Kevin • couple • us
10
2026-07-11 • via Nuitee
M
Mia • solo_traveller • us
6
Pros:

The hotel was very nice and the staff was helpful

Cons:

The parking garage belongs to the city. The homeless sleep in the garage and there is no elevator leading to the hotel. It makes getting your luggage to the room from the garage extremely difficult. Then the garage wasn't working the entire stay, so you couldn't get in or out without assistance from hotel staff and unfortunately most times there was only 1 person trying to handle everything at the front desk.

2026-07-07 • via Nuitee
S
Sandra • couple • us
9
2026-07-06 • via Nuitee
S
Sara • couple • us
4
Nice staff and property but poor cleaning
Pros:

Location, outdoor area

Cons:

Bathroom was not clean

2026-06-28 • via Nuitee
L
Lisa • couple • us
10
Pros:

Location

Cons:

No water pressure in shower

2026-06-14 • via Nuitee
R
richard • couple • ae
6
Pros:

bed was very comfortable

Cons:

A/C in a hotel of this quality should be central & not have a split unit. cheapens the whole experience. Refrigerator in our room was very noisy also.
breakfast was underwhelming.

2026-06-08 • via Nuitee
D
Dunn • couple • us
10
2026-06-07 • via Nuitee
P
Phillips • couple • us
10
2026-06-07 • via Nuitee
S
Sonja • couple • us
8
Clean
Pros:

The area and it was clean

Cons:

The property had on the website that it has breakfast and when we got to the hotel it didn’t have breakfast so that was disappointing and inconvenient

2026-06-01 • via Nuitee