Holiday Inn Express & Suites Windsor East - Lakeshore by IHG

Hotels
•
Holiday Inn Express
9.2 (468 reviews)
14 Amy Croft Drive , Lakeshore , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues reported
Service slow in one instance

Categories

Cleanliness
8.44
Mixed reviews regarding cleanliness including a concerning incident with a towel.
Service
9.91
Staff were described as amazing and very helpful across multiple reviews.
Location
9.45
Location is perfect to surrounding towns, praised in the reviews.
Room Quality
9.4
Rooms are described as clean, spacious, and well-planned.
Amenities
8.43
Amenities like vehicle charging stations and complimentary parking were appreciated.
Value for Money
8.89
Good value mentioned in reviews, especially for a budget hotel.
Food and Beverage
9.44
Breakfast received positive feedback with multiple options.
Overall Experience
9.61
General positive sentiment with many guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:06

Property Description

Convenience and Comfort at Lakeshore's Finest Hotel

Indulge in Relaxation: Unwind in the indoor pool or break a sweat at the fitness centre during your stay at Holiday Inn Express & Suites Windsor East.

Modern Amenities: Enjoy the convenience of air conditioning, flat-screen TVs, and a business centre, ensuring a comfortable and productive visit.

Delicious Dining Options: Start your day right with a buffet or American breakfast at the hotel before exploring the nearby attractions.

Book now to experience the perfect blend of leisure and functionality at Holiday Inn Express & Suites Windsor East - Lakeshore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 468 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
M
M • extended_group • ca
10
Pros:

How pleasant and friendly all the staff were towards us and our children was outstanding I've been to many of hotels and never experienced staff like this

2026-03-23 • via Nuitee
J
Julie • couple • ca
10
2026-03-17 • via Nuitee
G
GENGLIN • family_with_children • ca
9
2026-03-16 • via Nuitee
J
Jim • couple • ca
8
Terrific. Comfortable. Clean. Good location. Good value for money.
Pros:

Breakfast was great.

Cons:

Pillows.

2026-03-15 • via Nuitee
C
Chuck • couple • ca
10
2026-03-07 • via Nuitee
D
Dino • extended_group • ca
8
2026-03-03 • via Nuitee
J
Julie • couple • ca
10
2026-03-02 • via Nuitee
R
Rita • couple • ca
2
2026-02-26 • via Nuitee
I
Isabella • couple • ca
9
Cons:

No bathroom door, just a sliding door

2026-02-23 • via Nuitee
M
Mark • solo_traveller • ca
10
A perfect getaway! Can’t wait to come back again.
Pros:

Bed was amazingly comfortable, breakfast was so good, lots a choices. Staff were awesome!!

2026-01-20 • via Nuitee
J
John • extended_group • ca
10
2026-01-20 • via Nuitee
B
Bruce • family_with_children • ca
9
2026-01-19 • via Nuitee
K
Kimberly • couple • us
10
2026-01-19 • via Nuitee
K
Kelsy • solo_traveller • ca
9
2026-01-19 • via Nuitee
L
Laurice • family_with_children • ca
10
Pros:

Very good breakfast

2026-01-19 • via Nuitee
L
Louann • couple • ca
9
2026-01-12 • via Nuitee
L
Lloyd Raskina • couple • ca
9
2026-01-09 • via Nuitee
J
Jo-Anne • couple • ca
9
Pros:

Breakfast had something for everyone. Very good

Cons:

Can’t think of anything

2026-01-05 • via Nuitee
R
Ralph05 • extended_group • ca
9
Pros:

Room/beds was comfortable
The breakfast was excellent.

Cons:

We waited for almost an hour at the lobby during check-in, as the receptionist told us the room wasnt ready yet, they were still cleaning it..
Also, the rooms bathroom exhaust fan wasn't working.

2026-01-05 • via Nuitee
A
Andrew • couple • ca
10
2025-12-30 • via Nuitee