Holiday Inn Express Shenzhen Dongmen by IHG

Hotels
•
Holiday Inn Express
8.7 (69 reviews)
Jintong Block A NO.1052 Aiguo Road Luohu District , Shenzhen , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Variety of food options
Cons:
Cleanliness issues in public areas
Language barriers with staff

Categories

Cleanliness
7.84
Some reviews indicated cleanliness issues, particularly with public areas.
Service
9.12
Positive comments on staff friendliness and helpfulness, though some staff language issues noted.
Location
8.85
Location mentioned favorably, with access to public transport and nearby restaurants.
Room Quality
8.8
Rooms are generally considered comfortable and satisfactory.
Amenities
8.33
Some amenities like the gym received mixed reviews, but other essential offerings were generally good.
Value for Money
8.79
Customers perceived the price as fair considering overall quality.
Food and Beverage
8.84
Food quality received positive remarks, although some suggestions were made for improvement.
Overall Experience
9.01
Overall sentiment is positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:21

Property Description

Ideal Location in Luohu District
Holiday Inn Express Shenzhen Dongmen, an IHG Hotel, is strategically situated near major attractions like Shenzhen Stadium, Civic Centre, and Civic Center Station, offering convenience and accessibility to guests.

Comfortable Accommodations and Services
Guests can enjoy a variety of amenities including room service, a restaurant serving delicious meals, and allergy-free rooms. The hotel also provides a buffet breakfast with continental and American options, ensuring a pleasant stay for every guest.

Convenient Facilities and Services
With a 24-hour front desk, shared lounge, business center, and ironing service, guests can expect top-notch service and convenience throughout their stay at Holiday Inn Express Shenzhen Dongmen, an IHG Hotel.

Book your stay now at this exceptional hotel for a memorable experience in Shenzhen!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for CNY 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 69 reviews
Cleanliness: 7.84
Service: 9.12
Location: 8.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.01
C
Charito • family_with_children • ph
9
2026-01-31 • via Nuitee
A
Adriana • couple • ca
10
Stay in Shenzhen
Pros:

Nice property, comfortable room. Bottles of water were available in the roon. Breakfast had a great variety of food. Staff was attentive. Clean facilities.

Cons:

I have no complaints.

2026-01-19 • via Nuitee
C
cheng • solo_traveller • tw
8
2025-11-20 • via Nuitee
A
Aida • extended_group • kz
10
2025-11-11 • via Nuitee
R
Rafael • solo_traveller • au
10
Pros:

Every thing was wonderful except no fridge in the room is the only con I found

Cons:

Lacks of fridge apart from that all fine.

2025-11-11 • via Nuitee
A
Abdallah • extended_group • eg
8
2025-11-06 • via Nuitee
S
Saju • solo_traveller • ae
7
Pros:

Location

Cons:

Staff doesn’t know English

2025-10-30 • via Nuitee
عبد الرحمن • couple • sa
10
2025-10-29 • via Nuitee
عبد الرحمن • couple • sa
10
Pros:

جميل جدا

Cons:

رائع للغاية

2025-10-29 • via Nuitee
K
Kenneth • couple • ca
6
Normal
Pros:

Breakfast ok
Location 10 minutest walk to subways, roads to subways little scary, lots of scooters on predestine from all directions

Cons:

Hotels little ageing , has room to updates

2025-10-27 • via Nuitee
S
Stephan • solo_traveller • de
8
2025-10-24 • via Nuitee
K
Kunikazu • solo_traveller • jp
9
Pros:

It's a cosy, nice hotel. The staff is friendly and helpful.
The location is easy to access by subway. There are many authentic Chinese restaurants around the hotel.

Cons:

It has a gym, but it wasn't very pleasant.

2025-10-21 • via Nuitee
L
Lin • couple • tw
7
It’s just fine.
Pros:

The breakfast is just fine, but hope the fruits could be planned better. Example, having one of these 4 kinds of fruits - pomelo, avocado, dragon fruit or papaya everyday, these 4 kinds are truly helpful to digestion, and since Holiday Express caters for busy or business travellers, you can imagine how these fruits contribute to their health issues.

Cons:

There are so many mugs that need replacement, there are cracks on the top portion, we have to choose a good mug/cup every morning, and it’s a hassle.

2025-10-03 • via Nuitee
A
Angela • family_with_children • tw
10
2025-09-30 • via Nuitee
N
Nurlan Takeyev • family_with_children • kz
10
Pros:

Gooood!!

Cons:

All

2025-09-14 • via Nuitee
N
Natalya • family_with_children • kz
10
2025-08-22 • via Nuitee
Ерлан • solo_traveller • kz
10
Круто
Pros:

Всё

Cons:

Всё

2025-08-21 • via Nuitee
F
Francisco • extended_group • br
10
Excelente
Pros:

Gostei de tudo. Hotel limpo, café excelente. Atendimento muito bom. Muito satisfeito

Cons:

Gostei de tudo

2025-08-18 • via Nuitee
S
Stéphane • family_with_children • fr
10
Pros:

J'ai apprécié l'emplacement, la propreté et le confort du logement. L'hotel est placé à côté d'un centre commercial bien commode. Le petit déjeuner est copieux et varié. Je recommande. Le personnel est rapide et efficace (avec un traducteur)

Cons:

Ras

2025-07-31 • via Nuitee
J
Jenny • extended_group • nz
8
Good Hotel...well priced, handy location
Pros:

Great Hotel...helpful staff, location good and breakfast very good

2025-07-29 • via Nuitee