Avatel Jelutong PWCC

Hotels
6.8 (256 reviews)
412-1-1, JALAN BUKIT DUMBAR , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Good location
Cons:
Rooms do not match description
Air conditioning problems

Categories

Cleanliness
5.2
Negative mentions regarding room condition.
Service
8.7
Standard service quality for a hotel of this rating.
Location
7.7
Positive sentiment about the location.
Room Quality
5.2
Rooms did not meet the hotel description.
Amenities
5.2
Lack of amenities like a hairdryer and furniture.
Value for Money
6.7
Average value based on room quality versus price.
Food and Beverage
8.7
Not explicitly mentioned, assumed standard.
Overall Experience
7
Average experience based on mixed sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Convenient Location
Ideally located in George Town, Avatel Jelutong is just a stone's throw away from popular attractions such as 1st Avenue Penang and Penang Times Square.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a private bathroom.

Relaxing Outdoor Pool
Unwind by taking a refreshing dip in the hotel's outdoor swimming pool, a perfect way to rejuvenate after a day of exploring the city.

Book with us now to experience the perfect blend of comfort and convenience at Avatel Jelutong!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 256 reviews
Cleanliness: 5.2
Service: 8.7
Location: 7.7
Room Quality: 5.2
Amenities: 5.2
Value for Money: 6.7
Food and Beverage: 8.7
Overall Experience: 7
J
Jamaah Zainuddin • family_with_children • my
8
2025-10-06 • via Nuitee
S
SERGIO • couple • es
10
2025-09-20 • via Nuitee
N
Nabihah • family_with_children • my
6
2025-08-26 • via Nuitee
A
Ahmed • family_with_children • my
6
2025-08-26 • via Nuitee
A
Abdul Rahman • family_with_children • my
4
2025-08-23 • via Nuitee
A
Azika • couple • my
8
2025-08-20 • via Nuitee
R
Ramona • family_with_children • de
3
Pros:

Die Lage war nicht schlecht

Cons:

Die Zimmer entsprechen keinesfalls der Hotelbeschreibung. Nach einer Beschwerde vor Ort wurde uns gesagt es gibt keine anderen Zimmer. Es gab keinen Schrank oder Tisch auf dem Zimmer auch kein Fön der in der Beschreibung stand war vorhanden

2025-08-18 • via Nuitee
S
sriyya • couple • my
10
2025-08-11 • via Nuitee
G
Gregory • family_with_children • au
8
2025-08-10 • via Nuitee
A
Angel • family_with_children • my
2
2025-08-04 • via Nuitee
A
Anonymous • family with young children • my
10
Ok
Pros:

Good

Cons:

Good

2025-07-28 • via Nuitee
A
Anonymous • review category business travellers • my
8
Very good
2025-07-27 • via Nuitee
F
Fardues • review category business travellers • my
3
Poor
Cons:

Tge aircond problem

2025-07-20 • via Nuitee
S
Syazani • review category business travellers • my
5
Passable
2025-07-20 • via Nuitee
S
Sun • solo traveller • au
8
Very good
2025-07-09 • via Nuitee
J
Joshua • solo traveller • gb
10
Exceptional
2025-07-03 • via Nuitee
N
Nur • young couple • my
9
Superb
2025-06-30 • via Nuitee
R
Ramanji • group • in
7
Expensive and swimming pool is good …staff are not experienced
Pros:

Swimming pool

Cons:

Rooms they don’t clean

2025-06-29 • via Nuitee
S
Samuel • solo traveller • je
3
poor facilities
Pros:

the pool on the rooftop was a nice amenity to have.

Cons:

the facilities were poor. the WIFI did not work at all in my room. the bed sheets, pillows and towels smelt bad and felt unclean. there was wallpaper peeling off the walls. despite there being tea and mugs in the room, there was no kettle. the location was not very good either and the price per night was expensive for what i stayed in.

2025-06-25 • via Nuitee
K
Kamal • family with young children • my
7
Good
2025-06-25 • via Nuitee