Inn at the Mission San Juan Capistrano, Autograph Collection

Hotels
•
Autograph Collection
9.1 (218 reviews)
31692 El Camino Real , San Juan Capistrano , us

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful property
Cons:
Uncomfortable pillows
High prices
Breakfast issues

Categories

Cleanliness
8.66
Cleanliness was mentioned positively in one review, but noise and dust issues were raised.
Service
10
The staff was helpful and accommodating, providing great customer service.
Location
10
Positive remarks about the location and property grounds.
Room Quality
8.16
Pillows were uncomfortable and there was an issue with the room allocation.
Amenities
9.16
Several amenities were appreciated, but there were complaints regarding food options.
Value for Money
8.66
Concerns over pricing and resort fees were indicated.
Food and Beverage
8.16
Negative experience with breakfast charges and limited options.
Overall Experience
10
Despite some concerns, guests enjoyed their stay overall and had a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:14

Property Description

Luxurious Accommodation
Experience a stay like no other at Inn at the Mission San Juan Capistrano, Autograph Collection. Our 4-star hotel offers a 24-hour front desk, outdoor swimming pool, private parking, and a delectable restaurant.

Convenient Location
Situated just 31 km from Fashion Island and 36 km from South Coast Plaza, our hotel provides easy access to popular shopping destinations. Explore nearby attractions such as Anaheim Convention Center and Heisler Park, both just a short drive away.

Exceptional Amenities
Indulge in the comfort of our non-smoking property and enjoy the convenience of being only 32 km from John Wayne Airport. Whether you're here for business or leisure, Inn at the Mission San Juan Capistrano, Autograph Collection ensures a memorable stay.

Book now for an unforgettable experience at our hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

9.1
Based on 218 reviews
Cleanliness: 8.66
Service: 10
Location: 10
Room Quality: 8.16
Amenities: 9.16
Value for Money: 8.66
Food and Beverage: 8.16
Overall Experience: 10
L
Linda • family_with_children • us
8
Pros:

Location, staff, property, furniture

Cons:

quality of bed, pillow (too high), food at the Cafe

2026-01-19 • via Nuitee
J
Julie • couple • us
10
exceptional marriott property
Pros:

everything especially how kind and attentive staff was

Cons:

nothing

2026-01-06 • via Nuitee
K
Kelly • family_with_children • us
10
I ALWAYS think the Valet attendants can set "the tone" for a hotel. Your attendants did AWSOME.
Pros:

All staff were VERY respectful/courteous/officiant/kind. ALL front desks people were fabulous, But Sam was the first to answer a call from me and she was my favorite person! She really made me feel welcomed and she went out of her way to get me hot water to sip on for my morning lap swim. Please tell her I think she's GREAT!
ALSO, the drivers of the shuttle car were PERFECT. I don't remember their names, but they were GREAT. They both made us welcomes, picking up/dropping off to the train station!

Cons:

Not that this is not expected but the bar seating area got a lil messy with all the people coming and going. I just think having an attendant to keep an eye on a lil cleanup between customers leaving their drinkware and table messes behind while others come to sit where it was not cleaned up. I had to move the past customer's mess for my family to have use of the space.

2025-12-22 • via Nuitee
S
Stephanie • couple • us
4
Over-priced, uncomfortable, nickel and dime.
Pros:

We liked the location and property grounds.

Cons:

Pillows were uncomfortable-too big and over stuffed. Smoke alarm blue light went off at irregular intervals all throughout the night. We felt we did not use the daily resort fee credit. We had planned to eat out but in order to use credit of$45/day had to stay on property.

2025-11-29 • via Nuitee
T
Tamera • couple • us
4
Not worth the price at all
Pros:

Clean

Cons:

Noise noise parking fee no parking around noise dust from freeway.

2025-10-31 • via Nuitee
J
John • couple • us
8
2025-10-23 • via Nuitee
M
Mehrdad • couple • us
10
2025-10-12 • via Nuitee
L
Laurie • couple • us
10
2025-10-09 • via Nuitee
J
Julie • partner
10
Pros:

Beautiful and the entire staff was amazing! We will be back hopefully sooner than later.

2025-10-05 • via Nuitee
A
Audrey
10
Pros:

The facility and staff made me very comfortable. Everyone was professional and kind. The facility was very clean and warm.

2025-10-04 • via Nuitee
S
Sandra
10
Pros:

.

2025-10-01 • via Nuitee
H
Hanselmann • couple • ch
10
Perfekt
Pros:

Edel, ruhig, wunderschön

Cons:

Frühstück aktuell nur am Wochenende (allerdings separates Café auf dem Hotelgelände).

2025-10-01 • via Nuitee
A
Ana Cristina • solo_traveller • us
10
2025-09-28 • via Nuitee
M
MICHELE
10
Pros:

Hotel was clean, and the staff was lovely

2025-09-21 • via Nuitee
G
Gloria • family
10
Pros:

Property was clean and well maintained. Staff was pleasant and friendly.

2025-09-14 • via Nuitee
E
Eileen • couple • us
10
2025-09-13 • via Nuitee
L
Leolyn
10
Pros:

Beautiful and safe place to stay.

2025-09-02 • via Nuitee
S
Seyed Majid
6
Pros:

My conclusion from this trip. I will no longer book hotels through Expedia.

My overall experience with the hotel and the staff was great. I booked a room for four people (2 adults and 2 kids). I picked a room with two queen beds in order to accommodate the four of us.

On the day of the check-in I called the hotel to confirm. They said that they can only give us a room with a single king bed. When I told them we are four people, they said that information does not come through with the reservation. I truly don't understand how hotels work and how Expedia works with them but I really think the number of guests is a crucial piece of information.

The staff tried hard to accommodate us and gave us two adjacent room for an additional (though discounted) cost. They also offered to cancel with a full refund. Given this happened on the same day and that I wasn't sure I could get my full refund from Expedia, I decided to pay the extra cost and get the two rooms.

The hotel should have reached out to me earlier but I will no longer use Expedia in my future reservations as they make it difficult to be notified of changes and I really believe this whole thing could have been avoided if they weren't in the equation.

2025-07-28 • via Nuitee
R
Ruth • partner
10
Pros:

There was a glitch with our room but Samantha at the front desk was super helpful. She took care of the issue and gave superb customer service.
The property is very nice and it has a nostalgic feel of an earlier time in California. We will definitely come back.

2025-07-20 • via Nuitee
W
Wheatley • family_with_children • us
10
Pros:

Friendly environment, Great staff, and great location!

Cons:

No complaints!

2025-07-10 • via Nuitee