Tru By Hilton Eugene, Or

Hotels
•
Tru by Hilton
8.5 (699 reviews)
3111 Franklin Blvd. , Eugene , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Overpriced
Limited amenities

Categories

Cleanliness
8.21
Generally clean but mentioned issues like sharp edges and a slippery bathtub.
Service
9.18
Staff were friendly and accommodating, though some service aspects were inconsistent.
Location
8.72
Good location with easy access, though one review mentioned a noisy environment.
Room Quality
8.17
Rooms were clean and comfortable, but some were perceived as small.
Amenities
8.7
Amenities were decent but lacked some standard features like a microwave or larger refrigerator.
Value for Money
7.66
Some reviews indicated that the accommodation felt overpriced for the services provided.
Food and Beverage
8.71
Breakfast was appreciated and well-maintained.
Overall Experience
8.68
Overall, a nice stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:58

Property Description

Modern Amenities
Tru By Hilton Eugene, Or offers a fitness centre, shared lounge, and free WiFi for guests to enjoy during their stay. The rooms are equipped with a desk, flat-screen TV, and private bathroom, ensuring a comfortable experience.

Recreational Activities
Guests can indulge in a game of billiards or tennis at the hotel, and the surrounding area is perfect for hiking and skiing. Whether you prefer indoor or outdoor activities, there's something for everyone to enjoy.

Convenient Location
Located just 1.9 km from Matthew Knight Arena and 2 km from University of Oregon, Tru By Hilton Eugene, Or provides easy access to popular attractions. With a 24-hour front desk and room service available, guests can expect a seamless and enjoyable stay.

Book your stay at Tru By Hilton Eugene, Or for a memorable experience in Eugene!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Location

Guest Reviews

8.5
Based on 699 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
N
Nova • couple • us
10
Service was amazing !!
Pros:

Very clean and well maintained.

Cons:

Nothing

2026-10-20 • via Nuitee
D
Deborah • couple • us
7
Pros:

Clean and comfortable

Cons:

Away from everything and across the street from a construction yard. I had to move rooms because of the road noise. No coffee machine in the room.

2026-10-18 • via Nuitee
H
Hartwiger • solo_traveller • us
10
2026-10-15 • via Nuitee
D
Debbie • extended_group • us
7
It was enjoyable.
Pros:

Clean and pretty

Cons:

No coffee in the room. Breakfast was not great. Could have had yogurt and more variety of fruits. Pancakes took for ever. Bacon was not great.

2026-10-15 • via Nuitee
S
Susan • couple • us
10
TRU hotel was an easy choice for us.
Pros:

The hotel was clean and comfortable with the staff being very friendly. Checking in was simple.The breakfast was great-a lot of different options. Parking was easy with enough spaces. The location was easy to get to and felt very safe. Not to mention the beautiful Willamette River outside.

Cons:

The bed was a little too hard for our liking but that is just our preference.

2026-10-14 • via Nuitee
J
Jon • couple • us
10
Great place to stay. Clean and orderly. Friendly staff.
Pros:

Clean and orderly. Friendly staff.

Cons:

No dislikes to report.

2026-10-08 • via Nuitee
J
Jeff • extended_group • us
10
2026-10-08 • via Nuitee
B
Bonnie • family_with_children • us
9
Very clean and friendly place to stay with easy parking and breakfast.
Pros:

The hotel was very clean and brightly decorated. The staff was friendly and the breakfast was what we expected from a hotel. Parking was easy and well lit.

Cons:

The rooms were a bit smaller than an average hotel room. It was totally fine for a night or two, but I’d want a bit more space for my family of 4 for a longer stay.

2026-10-07 • via Nuitee
K
Kimberly • couple • us
9
Great location for our trip to Eugene.
Pros:

We loved the uniqueness of this hotel. The room was great and was the staff. Our breakfast felt like restaurant food and not hotel breakfast.

Cons:

We can not find a thing that did not meet our standards.

2026-09-16 • via Nuitee
B
Brian • couple • us
9
Good option near UO and downtown Eugene
Pros:

Easy to get to with plenty of parking. Bed was comfortable and the room was very clean. Standard hotel hot breakfast was as expected. Staff were friendly and check-in was quick.

2026-09-14 • via Nuitee
M
Marilyn • extended_group • us
9
Clean, quiet, and comfortable!
Pros:

Location was quiet and easily accessible for Eugene outings. Beds were comfortable and everything was easy to find. The staff were exceptionally kind and helpful during our stay. The hotel was kept clean and had a comfortable/entertaining common space.

Cons:

Breakfast was alright, decent spread for the price/rating of the hotel; breakfast was closed 10 minutes before the actual closing time. Not much storage space but worked out for a small group of three people.

2026-09-11 • via Nuitee
J
John • couple • us
10
A really nice place for a reasonable price.
Pros:

Beautiful facility, clean room, comfortable, great breakfast, easy to get to from the freeway, and near many restaurants. The price was reasonable.

2026-09-10 • via Nuitee
R
Roman Hrnčár • family_with_children • sk
10
S ubytovaním a službami v hoteli sme boli veľmi spokojní a odporúčame ho každému.
2026-09-07 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Christina • couple • us
9
Pros:

New building so everything is clean. Location was good for us. We had a car so we could go downtown and to the wineries. Room is small but great value for the money

2026-09-03 • via Nuitee
J
Jennifer • couple • us
8
2026-08-31 • via Nuitee
D
Darcy • couple • us
10
2026-08-26 • via Nuitee
M
Maria • family_with_children • us
10
Good experience
Pros:

Great hotel

Cons:

Nice and accomidating

2026-08-19 • via Nuitee
G
Greyson • family_with_children • ca
10
I strongly recommend this hotel to travelers who want to stay at a high-class but affordable place.
Pros:

You can always trust Hilton hotels. It's a very clean and modern building that provides all the facilities you need, including extra ones such as pool, 24hr coffee table, and comfortable resting area.

Cons:

not applicable

2026-08-18 • via Nuitee
A
Angela • family_with_children • us
9
Pros:

great information about the city. room was clean

Cons:

food ws bad

2026-08-17 • via Nuitee