Tru By Hilton Eugene, Or

Hotels
•
Tru by Hilton
8.5 (699 reviews)
3111 Franklin Blvd. , Eugene , us
+1 541-344-8777

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Overpriced
Limited amenities

Categories

Cleanliness
8.21
Generally clean but mentioned issues like sharp edges and a slippery bathtub.
Service
9.18
Staff were friendly and accommodating, though some service aspects were inconsistent.
Location
8.72
Good location with easy access, though one review mentioned a noisy environment.
Room Quality
8.17
Rooms were clean and comfortable, but some were perceived as small.
Amenities
8.7
Amenities were decent but lacked some standard features like a microwave or larger refrigerator.
Value for Money
7.66
Some reviews indicated that the accommodation felt overpriced for the services provided.
Food and Beverage
8.71
Breakfast was appreciated and well-maintained.
Overall Experience
8.68
Overall, a nice stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:58

Property Description

Modern Amenities
Tru By Hilton Eugene, Or offers a fitness centre, shared lounge, and free WiFi for guests to enjoy during their stay. The rooms are equipped with a desk, flat-screen TV, and private bathroom, ensuring a comfortable experience.

Recreational Activities
Guests can indulge in a game of billiards or tennis at the hotel, and the surrounding area is perfect for hiking and skiing. Whether you prefer indoor or outdoor activities, there's something for everyone to enjoy.

Convenient Location
Located just 1.9 km from Matthew Knight Arena and 2 km from University of Oregon, Tru By Hilton Eugene, Or provides easy access to popular attractions. With a 24-hour front desk and room service available, guests can expect a seamless and enjoyable stay.

Book your stay at Tru By Hilton Eugene, Or for a memorable experience in Eugene!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Location

Guest Reviews

8.5
Based on 699 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
T
Traci • couple • us
9
2026-08-14 • via Nuitee
S
Someshwar Rao • family_with_children • us
7
2026-08-14 • via Nuitee
J
Javier • family_with_children • es
8
Confort y ubicación perfectos
Pros:

La ubicación, la accesibilidad desde la carretera, y el confort de la habitaicón.

Cons:

La limpieza de la habitación cada dos días.

2026-08-13 • via Nuitee
E
Elisabeth • family_with_children • se
7
2026-08-11 • via Nuitee
E
Elisabeth • family_with_children • se
7
2026-08-11 • via Nuitee
D
DEJENEE • solo_traveller • us
10
2026-08-06 • via Nuitee
S
Satish • family_with_children • us
8
2026-08-06 • via Nuitee
P
Puko • solo_traveller • pl
9
Great place to stay and refresh
Pros:

Cleanliness, location, coffee

Cons:

N/a

2026-08-05 • via Nuitee
A
Antal • solo_traveller • ca
10
2026-08-04 • via Nuitee
S
Sharon • extended_group • us
3
Pros:

The room was small for the price that was paid. It said seaview (which I assumed would be river view) there was none. $5.00 for a bottle of water, really!. Breakfast was minimal.

Cons:

Bigger room. Better breakfast, and a view like it said.

2026-08-03 • via Nuitee
J
Jason • couple • us
9
2026-08-02 • via Nuitee
M
Monica • solo_traveller • us
10
Pros:

I love the facts when you come out of the elevator we always go explore.

2026-07-23 • via Nuitee
S
Shirley • family_with_children • us
8
2026-07-15 • via Nuitee
A
Anna • solo_traveller • us
10
2 nights stay
Pros:

Convenient location, quiet and clean. I loved the vibrant colors in the room (walls decor and curtains). Bed was very comfortable and the front desk cared about asking if I had everything I needed for my stay.
Price was great and lower than other older looking hotels in the area.
I would definitely book this hotel again if needed.

2026-07-13 • via Nuitee
A
Amanda • family_with_children • us
5
Mostly ok but breakfast was a bust
Pros:

Everything except there was no water in the room and the milk for the coffee was spoiled!!

Cons:

It would have been better if there was water in the room. I was extremely disappointed that the milk for the coffee was spoiled!! That should have been caught by the staff before putting the milk out. Makes me wonder if they ever check the milk? Or don’t change the milk daily??

2026-07-11 • via Nuitee
W
William • extended_group • us
8
2026-07-06 • via Nuitee
S
Simon • solo_traveller • us
8
Pros:

Color scheme, design choices

Cons:

Room kinda small

2026-07-05 • via Nuitee
S
Suki • solo_traveller • us
9
Two teens and mom overnighter
Pros:

It’s what I would expect from Hilton and not overpriced.

Cons:

Water from pool smell in the lobby around 8 pm on checkin. It was gone by breakfast the next day.

2026-07-05 • via Nuitee
K
Konnie • family_with_children • us
9
2026-07-02 • via Nuitee
R
Rohit • couple • us
8
2026-06-27 • via Nuitee