Hotel Punto 4

Hotels
Independent
5 (42 reviews)
Del Punto4 Friusa, Bávaro, Punta Cana, La Altagracia, 23301 , Punta Cana , DO

Facilities

Free WiFi
Garden
Designated smoking area
Breakfast available (surcharge)
Front desk (limited hours)
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
Airport transportation - pickup (surcharge)
Housekeeping on request
See all facilities

Review Highlights

Pros:
Good location (mentioned once)
Friendly management (mentioned once)
Cons:
Unsanitary accommodation
Maintenance issues
Lack of amenities
Unsafe surroundings

Categories

Cleanliness
3
Guests often complained about unsanitary conditions in the rooms.
Service
5.5
Mixed reviews on service quality, with some guests feeling insecure and disappointed.
Location
5.8
Opinions varied on the location, with some guests mentioning good location while others felt the surroundings were unsafe.
Room Quality
2.5
Rooms were reported to have multiple maintenance issues and lack essential amenities.
Amenities
5.5
Lack of amenities such as air conditioning, TV, hot water, and WiFi negatively impacted guest experience.
Value for Money
2.6
Guests felt the price was not justified given the quality of services and facilities provided.
Food and Beverage
5.5
No specific mentions of food and beverage services in the reviews analyzed.
Overall Experience
2.6
Overall, guests expressed dissatisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 06:18

Property Description

Escape to Hotel Punto 4, your serene getaway in the heart of Punta Cana.

Comfortable Accommodations
Choose from 20 stylish guestrooms, each equipped with a flat-screen television and ceiling fans to ensure your stay is both comfortable and entertaining. Enjoy complimentary wireless internet access, allowing you to stay connected during your vacation.

Delightful Dining Options
Start your day right with a local cuisine breakfast available daily, and later unwind with a refreshing drink at our cozy bar/lounge, designed for relaxation after a day of exploration.

Convenient Location & Services
Experience easy access to stunning beaches, championship golf courses, and local attractions, all while enjoying complimentary self-parking. With tour/ticket assistance and an airport shuttle service available, your excursion planning is hassle-free.

Book your paradise escape at Hotel Punto 4 today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5
Based on 42 reviews
Cleanliness: 3
Service: 5.5
Location: 5.8
Room Quality: 2.5
Amenities: 5.5
Value for Money: 2.6
Food and Beverage: 5.5
Overall Experience: 2.6
M
Mariana
2
Pros:

I felt completely insecure. That link of place should not be offered.

2025-04-24 via Nuitee
I
Innocent
2
Pros:

Unsanitary accommodation, I had paid for 2 nights and stayed only one, although I exchanged with him to get a refund he did not accept. I was woken up at 7:00 am by noises because he was doing work in the hotel.no light in the shower, the shower tap you have to keep it in your hand.. No fan or air conditioning, an unpleasant smell and let's not talk about mosquitoes. To top it all off, the gentleman doesn't care

2025-04-24 via Nuitee
V
Verified traveler
10
Pros:

Great experience! Good location. Friendly management.

2025-03-25 via Nuitee
P
Patrick friends
2
Pros:

Une arnaque!!!!! À ce prix, je ne suis pas dupe, je ne m'attendais pas à une villa de luxe. Par contre, à un minimum de salubrité et de confort mais surtout, que les services offerts dans l'annonce soient respectés. Pas d'air-climatisé, de téléviseurs, d'eau chaude et de WiFi. De plus, dès les premiers chants du coq, les travaux de constructions directement au dessus de la chambre débutaient et sans arrêts pour toutes la journée. La seule clause du contrat qu'ils ont tenu à respecter a été de ne pas nous rembourser pour les 13 jours sur les 14 que nous avons décidé d'annuler. Ne mérite absolument pas de se retrouver sur un site de réputation aussi importante qu'Expédia. Bonne Chance!!!

2025-03-09 via Nuitee
R
Rodrigo family
2
Pros:

La habitación tenía aire acondicionado pero me dijeron que como mi reserva no lo contemplaba no podía usarlo, quise ir en Uber pero me costó que el conductor vaya ya que la calle donde está todavía no aparece como tal y es de tierra. La ducha no funcionaba y tuve que exigir que lo solucionen para ducharme en otra habitación. Me dieron una habitación en el primer piso y dijeron que que estaba pero no había nadie más hospedado. La TV estaba incluida y la habitación no la tenía. Horrible, no vayan a este hotel. Los alrededores son muy inseguros.

2025-03-04 via Nuitee
S
Sandra
2
Pessimo lugar!!
Pros:

Hotel esta em obras, muita sujeira por causa disso e o quarto era bem ruim, banheiro horroroso e somente agua fria.
Não deveriam receber hospedes. Localização numa area estranha, rua de terra. Enfim, tudo muito ruim.
Tentei adicionar fotos, mas o site não carregou.

2025-02-28 via Nuitee
A
Anahi friends
2
Pros:

No tiene agua caliente la regadera sin servicios como televisión, la zona donde se encuentra ubicado es zona roja peligrosa. Sin embargo por el precio pueden llegar a considerarlo solo como una estancia eventual

2025-02-02 via Nuitee
A
Antonia Eloisa
4
Péssima experiência.
Pros:

Horrível, não sei se faz parte,mas funcionava como motel também, fiquei muito apreensiva com o fato, não existe nenhuma geladeira e nem microondas no estacionamento.

2024-12-15 via Nuitee
C
Conchita
10
Pros:

I can just say I like the place you have everything close

2024-12-14 via Nuitee
M
Mr. friends
4
Pros:

Kein Wasser im Bad und es gibt Schimmel im Zimmer

2024-11-01 via Nuitee
D
Diogenes
4
Pros:

the neighborhood was very unsafe.

2024-10-09 via Nuitee
Z
Zion friends
2
Pros:

Property owner was very rude about having guest over and threaten us with a machete knife If we did not leave his property very unprofessional and very scary. I thought me and my friends were going to lose our life that night…

2024-09-10 via Nuitee
A
Angel
6
Pros:

This is not a luxury place. You see an AC unit in pictures, but look at the fine print and you will see AC is not included... cost an extra $9 a day for AC. Shower was a hose out of a wall with no head or hot water. AC didnt work in the room at first, had to step outside. But later worked in room intermittenly. They only offer to clean every other day. Roads in are dirt and with puddles. Great economy spot, but you get what you pay for... good corner store close by, walking distance to Friusa bus station. Most people in the area speak Hatian Creole. Bars/clubs not too far... great for a random pick up when you cant bring them to your resort. Better to pay cash, guy said i paid 86 when i paid 120... guess he thought i kept his advertising/transaction fees. Owned by a Spanard Expat... seemed cool but barely anyone there that speaks even Spanish most of the day let alone English. He shared that its mostly used by staff from the resorts that live far away. I would stay again, but I dont mind roughing it, lived in Cuba for 2 years and this type of place is the norm at this price range.

2024-09-07 via Nuitee
D
Damian
2
Pros:

The worst experience ever, the owner is very disrespectful towards Americans and he throw my money on the floor and curse me out.

The reason her did that is because I ask the WiFi doesn’t reach to my room he force me to pay extra for A/C

He is racist and the place he is promoting is under construction

How can some get mad at you for the property being misleading

Please take him off hotels .com

2024-08-22 via Nuitee
J
Jim
2
Pros:

I had ants in my room that bite..

2024-07-22 via Nuitee
J
James
6
Pros:

Nice quiet spot. Not the best area nor the cleanest but, the staff was friendly and nice.

2024-06-11 via Nuitee
J
Jim
8
Pros:

The low price and convenient location

2024-06-02 via Nuitee
J
Jim
6
Pros:

Clean quite and the staff was helpful. I had ants in my room after it rained. But definitely worth the price..

2024-05-08 via Nuitee
G
GIUSEPPE
2
Pros:

Mai peggio ! Non si può definire un hotel! Formiche sul letto, muffa sulle pareti, materasso terribile! Sono scappato via e sono in attesa del rimborso!

2024-01-26 via Nuitee
S
Shawn
4
Read the reviews, but may be worth the price to u
Pros:

Over all was satisfied. That this hotel is 3 stars on Hotels.com though, isn't accurate & people could end up with something they didn't bargin for. Area isn't the greatest, I read free breakfast on Hotels.com, but there isn't a breakfast or a restaurant. (Some close). A ministore which I never went in. Toilet paper was sparse for my stay. Water was off one day. Shower head is wonky & no toilet seat. I did get what I paid for. The price is low & if you can deal with less than ideal, this may be for you.

2023-12-27 via Nuitee