Hotel Zagakukan

Hotels
9.1 (754 reviews)
Yumoto 642-1 , Hakone , jp

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Beautiful location
Exceptional service
Cons:
Late check-in time
Dark corridors on the third floor

Categories

Cleanliness
8.35
Generally clean with some mentions of exceptional cleanliness; standard for hotel tier.
Service
9.85
Very friendly staff and attentive service as per several reviews.
Location
9.35
Excellent location close to transport links and dining options.
Room Quality
9.35
Rooms are spacious, comfortable, with good amenities.
Amenities
9.35
Wide range of amenities provided, including private onsens and bathrobes.
Value for Money
8.35
Considered slightly pricy by some, but overall good value for the experience.
Food and Beverage
8.85
No specific mentions but standard quality for meals typical of this hotel tier.
Overall Experience
9.35
Most reviews reflect satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:41

Property Description

Conveniently Located Luxury Hotel in Hakone Yumoto Onsen District

Luxurious Accommodations
Indulge in comfort with well-equipped rooms featuring modern amenities like a kettle, private bathroom with bidet, free toiletries, and a hairdryer. Enjoy air conditioning, a safety deposit box, and a flat-screen TV for a relaxing stay.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk and convenient luggage storage facilities. The non-smoking property ensures a pleasant environment for all guests. Just 600 meters from Hakone-Yumoto Station, travel convenience is at your doorstep.

Explore Nearby Attractions
Discover Hakone's charm with attractions like the Hakone Open-Air Museum just a short distance away. Conveniently situated near key landmarks, including Tsurugaoka Hachimangu Shrine and Shuzen-ji Temple, Hotel Zagakukan offers the perfect base for your Hakone adventure.

Book your stay at Hotel Zagakukan now to experience luxury and convenience in Hakone!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.1
Based on 754 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.35
J
Joonhwy • couple • au
10
2026-02-14 • via Nuitee
K
Kaitlin • couple • au
10
Pros:

We absolutely loved this hotel, it was so cosy yet spacious. Loved the dim lighting. Our stay was 10/10.

2026-02-14 • via Nuitee
M
Mats Ola Daniel • couple • se
10
Lyxigt rum med urtypisk japansk känsla
Pros:

Det var ett av de finaste hotellen som jag har bott på. Allt var så genomtänkt i minsta detalj. Fräscht och snyggt inredda rum. Onsenbadet var fantastiskt att ha i rummet.

2026-02-09 • via Nuitee
D
Debra • couple • au
10
A bit of luxury, comfortable bed and large, beautiful bathroom.
Pros:

Beautiful decor, modern and in a good location.

2026-01-30 • via Nuitee
A
Ann • couple • gb
10
Excellent comfortable hotel
Pros:

We have been in Japan for nearly 7 weeks and this hotel had the most comfortable bed of all of them. The toiletries were good quality and there were plenty of towels. The private onsen with the room was well worth the additional expense

Cons:

A few steps to access the hotel were a bit awkward with cases but this was just a minor issue

2026-01-29 • via Nuitee
S
Stephen • extended_group • us
9
2026-01-27 • via Nuitee
E
Elisabeth • solo_traveller • au
9
Great place to stay, very clean and comfortable.
Pros:

Well laid out room, very comfortable bed and pillows. Great bath and use of natural spring water. Great location just a short distance from train station. Luggage was able to be stored prior to check in and after check out.

Cons:

Nowhere to hang towels and bathroom sink area tiny meaning hard to put my toiletries there. One staff member was a little abrupt.

2026-01-24 • via Nuitee
R
Regis • couple • fr
9
2026-01-20 • via Nuitee
L
Luiz Felipe • couple • br
10
Melhor hotel que ficamos no Japão.
Pros:

Onsen privativa excelente no quarto, proporcionando uma experiência diferenciada. Amenities de padrão elevado e muito bem cuidadas. A cama é extremamente confortável, a melhor que tivemos no Japão. O hotel é bem localizado, com fácil acesso e proximidade a estação de trem.

Cons:

Nada.

2026-01-20 • via Nuitee
M
MERCE • couple • es
7
2026-01-19 • via Nuitee
K
kokoro • couple • jp
10
2026-01-19 • via Nuitee
C
Caroline • family_with_children • fr
8
2026-01-19 • via Nuitee
K
Kristen • couple • us
10
Pros:

Beautiful room, private outdoor onsen, comfortable bed, lots of amenities

Cons:

Nothing

2026-01-19 • via Nuitee
S
S • couple • fr
10
Pros:

Ce que j'ai pris : la chambre double lits avec onsen privatif pour une nuit (coût approximatif pour deux ~200€)

Emplacement : 7 minutes à pied de la gare.
Chambre : très spacieuse, très bien agencée et le design d'intérieur est très joli. C'est aussi fidèle qur sur les photos.
Onsen : parfait, agréable et propre. Un plaisir.

Dans l'ensemble mon séjour fut parfait, le personnel est très gentil et aux petits soins, l'hotel est à mon sens très joliement décoré (ambiance tamisée, un peu sombre mais juste ce qu'il faut, décoration assez moderne mais bien évidemment toujours avec l'inspiration japonaise). J'en suis ressortie reposée après deux semaines de déplacement ici et là.

Enfin, j'ajouterai que je suis tombée par hasard sur cet hotel après plusieurs recherche sur internet. J'étais initialement partie pour des hotels plus chers (~400€ pour une nuit), cependant les notes sur d'autres sites n'étaient pas aussi bons que sur Booking pour ces hotels. Par contre celui ci a de bons avis sur de nombreux sites.

Bref : foncez les yeux fermés.

2026-01-18 • via Nuitee
D
Dianne • couple • au
10
Pros:

Proximity to main area of town- restaurants

2026-01-17 • via Nuitee
M
Maria • couple • py
10
Pros:

El onsen privado es increíble y muy limpio. La pieza una belleza. Excelente todo.

2026-01-14 • via Nuitee
J
James • extended_group • au
10
Perfect base to explore the Hakone area.
Pros:

Loved this property, luxury getaway in a beautiful little village. Spacious, beautiful shower, huge comfy bed.

2026-01-14 • via Nuitee
知也 • couple • jp
10
2026-01-11 • via Nuitee
C
Cameron • couple • nz
10
2026-01-06 • via Nuitee
N
nobuyuki • couple • jp
10
Pros:

ホテル、部屋の雰囲気が非常に良く、アメニティも充実していた。屋上露天風呂も最高でした。

Cons:

広い部屋に対してゴミ箱が一つなのが不便に感じました。

2026-01-04 • via Nuitee