Hotel Zagakukan

Hotels
9.1 (801 reviews)
Yumoto 642-1 , Hakone , jp

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Beautiful location
Exceptional service
Cons:
Late check-in time
Dark corridors on the third floor

Categories

Cleanliness
8.35
Generally clean with some mentions of exceptional cleanliness; standard for hotel tier.
Service
9.85
Very friendly staff and attentive service as per several reviews.
Location
9.35
Excellent location close to transport links and dining options.
Room Quality
9.35
Rooms are spacious, comfortable, with good amenities.
Amenities
9.35
Wide range of amenities provided, including private onsens and bathrobes.
Value for Money
8.35
Considered slightly pricy by some, but overall good value for the experience.
Food and Beverage
8.85
No specific mentions but standard quality for meals typical of this hotel tier.
Overall Experience
9.35
Most reviews reflect satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:41

Property Description

Conveniently Located Luxury Hotel in Hakone Yumoto Onsen District

Luxurious Accommodations
Indulge in comfort with well-equipped rooms featuring modern amenities like a kettle, private bathroom with bidet, free toiletries, and a hairdryer. Enjoy air conditioning, a safety deposit box, and a flat-screen TV for a relaxing stay.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk and convenient luggage storage facilities. The non-smoking property ensures a pleasant environment for all guests. Just 600 meters from Hakone-Yumoto Station, travel convenience is at your doorstep.

Explore Nearby Attractions
Discover Hakone's charm with attractions like the Hakone Open-Air Museum just a short distance away. Conveniently situated near key landmarks, including Tsurugaoka Hachimangu Shrine and Shuzen-ji Temple, Hotel Zagakukan offers the perfect base for your Hakone adventure.

Book your stay at Hotel Zagakukan now to experience luxury and convenience in Hakone!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.1
Based on 801 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.35
H
Henriëtte • couple • nl
9
Mooi minimalistisch luxe hotel op loopafstand van station van Hakone
Pros:

Het hotel ligt heel rustig, maar op een paar minuten van de hoofdstraat van Hakone.
De kamer was erg mooi en strak ingericht, prima douche, apart toilet, fantastisch groot bed, voldoende stopcontacten met usb-uitgang. Het was een paar minuten lopen naar het treinstation en de 7/11 was nog dichterbij.

Cons:

Er was helemaal geen ruimte om kleding op te hangen of zelfs maar neer te leggen. Er is geen ontbijtmogelijkheid; je kunt ontbijten bij de buren, maar dat stelde niet heel veel voor. De kamer had geen daglicht.

2026-05-08 • via Nuitee
A
Amelia • couple • ie
10
Pros:

The hotel was absolutely amazing and spacious!

2026-05-08 • via Nuitee
E
Elizabeth • solo_traveller • au
8
Very comfortable and beautiful atmosphere
Pros:

Atmosphere and location

Cons:

Alot of technology

2026-05-06 • via Nuitee
D
delphine • couple • fr
9
2026-05-05 • via Nuitee
S
Steven • couple • nl
5
Zeker gezien de prijs had ik meer verwacht van hotel Zagakukan
Pros:

Het hotel is relatief nieuw en goed onderhouden.

Cons:

-Geen natuurlijk licht in de kamer, geen mogelijkheid om een raam te openen.
-Zelfs op de laagste stand maakte de airco veel lawaai.
-Personeel was nauwelijks zichtbaar/bereikbaar. Tegen de afspraak in is de kamer niet schoongemaakt. Zonder succes geprobeerd contact te maken over waar kamersleutel achter te laten vanwege vroege vertrek.

2026-05-04 • via Nuitee
G
Gareth • couple • ca
10
2026-04-30 • via Nuitee
S
Sascha • couple • lu
10
Luxurious hotel in Hakone with open air bath
Pros:

The rooms are absolutely gorgeous, tastefully decorated, comfortable and include many amenities. The rooms with the open air baths are the highlight of the hotel.

Cons:

/

2026-04-28 • via Nuitee
C
Christoph • solo_traveller • at
10
Pros:

Perfekte Lage unweit des Bahnhofes Hakone-Yumoto, (dadurch erspart man sich den Weg hoch zB. nach Gora). Umwerfendes Zimmer mit kleinem Holzbad. Bequeme Betten. Freundliches, hilfsbereites Personal (die Empfehlung des Hakone Yuryo Onsen war perfekt).

2026-04-28 • via Nuitee
D
Daniel • solo_traveller • ca
10
Pros:

The room is amazing, location is great.

2026-04-27 • via Nuitee
R
Rodrigo • couple • ar
9
Pros:

Excelente la ubicación, muy lindo, romántico y cómodo, super recomendable

2026-04-26 • via Nuitee
S
Sophie • couple • fr
8
Pros:

Onsen privatif, lit très confortable, emplacement près de la gare donc très pratique

Cons:

Hôtel sombre comme dans une grotte très peu de lumière , pas de petit déjeuner sur place

2026-04-19 • via Nuitee
R
Rhys • couple • au
10
2026-04-17 • via Nuitee
T
Thomas • couple • us
10
Absolutely an amazing and romantic stay
Pros:

This place and town is absolute amazing. The Ryokan style room with the onsen bathtub with water from hot springs was awesome!!! Great cherry blossoms out front

2026-04-17 • via Nuitee
M
Marine • couple • us
10
2026-04-16 • via Nuitee
M
Mia • couple • us
10
Pros:

So peaceful and peaceful!

2026-04-15 • via Nuitee
M
Mauricio • couple • co
10
2026-04-15 • via Nuitee
H
Hilde • couple • it
10
indimenticabile
Pros:

ottima posizione vicino ai servizi, stazione e negozi,camera enorme con tutte le amenities , avevamo la camera con onsen privato su rooftoop , bellissimo.

Cons:

peccato solo per la colazione che non e' prevista. Anche se in camera si ha sempre thè e caffè

2026-04-13 • via Nuitee
C
Colin • couple • gb
10
2026-04-12 • via Nuitee
J
Justin • couple • us
10
Excellent day and would return
Pros:

Excellent location that is accessible to town but removed enough that it is not loud or busy. Staff was very helpful. Rooms were exceptional. We upgraded to the en suite onsen which is definitely recommended if available.

2026-04-10 • via Nuitee
A
Allan • couple • au
10
Lovely hotel in beautiful location
Pros:

Hotel was beautiful. In room consensus. Convenient location. Easy access to trains and buses.

Cons:

Nothing

2026-04-09 • via Nuitee