Candlewood Suites - Panama City Beach Pier Park by IHG

Hotels
Candlewood Suites
8.2 (749 reviews)
16992 Panama City Beach Pkwy , Panama City Beach , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from neighboring rooms

Categories

Cleanliness
7.1
Carpet smells dirty and damp, issues with room cleanliness.
Service
8.9
Staff was excellent, responsive, and friendly.
Location
9.1
Close proximity to beach, restaurants, and shopping.
Room Quality
7.6
Rooms reported as clean, but had maintenance issues with drainage and comfort.
Amenities
8.6
Amenities exceeded expectations and the kitchen area was appreciated.
Value for Money
8.1
Good rates for the location despite aging appearance.
Food and Beverage
8.1
Breakfast was good, with a positive review on cleanliness.
Overall Experience
8.1
Overall satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:44

Property Description

Modern Amenities and Prime Location
Discover Candlewood Suites - Panama City Beach Pier Park, an IHG Hotel, offering a fitness center and an outdoor pool. Situated just minutes away from Panama City Beach and Russell-Fields Pier, our 3-star property boasts air-conditioned rooms with free WiFi and kitchen facilities, ensuring a comfortable stay for all guests.

Convenience at Your Fingertips
Each room features a flat-screen TV and a fridge, providing the perfect blend of entertainment and convenience. Additionally, our hotel offers a 24-hour front desk, shared lounge, and business center for all your needs.

Explore Nearby Attractions
Conveniently located near Gulf World Marine Park and Shipwreck Island, there's no shortage of entertainment options. Book your stay at Candlewood Suites - Panama City Beach Pier Park and make the most of your Florida getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 749 reviews
Cleanliness: 7.1
Service: 8.9
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.1
J
Jerry couple us
9
2026-08-29 via Nuitee
T
Tiffany couple us
7
Decent for a weekend stay.
Pros:

Location was good as we were in town for a tournament at Frank Brown. The room was decent with comfy beds.

Cons:

First night the remote didnt work, the staff at checkin was kind of rude. Broken exhaust fan in bathroom, icemaker broken in fridge, floor in room was gross.

2026-08-24 via Nuitee
D
Desmond solo_traveller us
10
2026-08-24 via Nuitee
C
Charlotte solo_traveller us
5
Pros:

Value

Cons:

Location even though it's close to things to do with traffic and road construction every trip out was at least 30+ min drive
Dishwasher, I booked the room because it had a full kitchen, reported dish washer broke first night there, report again 2 days later that it's still broke and holding first water and on last day after restoring twice and being told twice maintenance was coming out was still broke. Dirty water in the dishwasher when we left 5 days later was slime and stinking from humidity and fl heat.

2026-08-20 via Nuitee
K
Keisha solo_traveller us
10
2026-08-20 via Nuitee
F
Freddy couple us
8
2026-08-18 via Nuitee
A
Alexis couple us
9
Pros:

Everything was wonderful and clean

Cons:

N/A

2026-08-15 via Nuitee
K
Kelsey solo_traveller us
5
2026-08-15 via Nuitee
T
tammy solo_traveller us
10
Pros:

Everything the room was clean and roomy and the staff were very friendly.

2026-08-14 via Nuitee
R
Ryan Ezra solo_traveller us
2
Stray cats & meth!
Pros:

A/C was cold, water pressure was good.

Cons:

Dirty, trash everywhere, run down, bins full, stray cats running about, staff/guest doing drugs, stink in the air.... it was not a good stay.

2026-08-14 via Nuitee
M
Melinda couple us
10
2026-08-13 via Nuitee
J
Julius couple us
8
Pros:

It was in a good location

Cons:

I saw a couple bugs in my room

2026-08-10 via Nuitee
D
Dora couple us
6
2026-08-09 via Nuitee
A
aimee solo_traveller us
9
Pros:

EXCELLENT customer service.

Cons:

The microwave in the room did not work when we arrived. It was also never fixed or replaced. Maintenance kept saying they were waiting on a replacement and that never happened before the date that we checked out. That was the ONLY issue we had....besides the microwave, our stay was great!

2026-08-08 via Nuitee
L
LaNorris solo_traveller us
8
Pros:

Great location nearby many attractions

Cons:

Ac wasn't working in my room but building temp was still comfortable

2026-08-06 via Nuitee
W
William family_with_children us
10
Very clean quiet comfortable rooms
Pros:

Very clean

Cons:

N/A

2026-08-04 via Nuitee
T
Tom couple us
8
Cons:

The bathroom door is in a terrible location, especially for a handicapped room

2026-08-02 via Nuitee
D
Dennis solo_traveller us
8
2026-07-23 via Nuitee
J
Jill couple us
9
Would stay again.
Pros:

I liked the fact that I had a basic kitchen and plenty of room.

Cons:

The towel bar in the bathroom was broken and there were no hooks for towels.

2026-07-21 via Nuitee
T
Thomas family_with_children us
9
2026-07-20 via Nuitee