Prince Smart Inn Ebisu

Hotels
•
Prince Hotels & Resorts
8.4 (1025 reviews)
Shibuya-ku Ebisuminami 3-11-25 , Tokyo , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Safety deposit box
Ironing service
Non-smoking throughout
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Review Highlights

Pros:
Great location
Cleanliness
Comfortable beds
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.15
Some reviews noted cleanliness issues, such as stains on the bed and wall.
Service
8.65
Varying experiences with staff, some were helpful while others were unhelpful.
Location
9.65
Multiple reviews praised the location for its convenience and accessibility.
Room Quality
8.15
Rooms are described as small and basic, which is expected for this hotel price range.
Amenities
8.65
Decent amenities noted, though some reviews mentioned issues with laundry and breakfast.
Value for Money
7.65
Comments suggest that guests felt the hotel might not be worth the price due to its shortcomings.
Food and Beverage
7.15
Breakfast options were frequently criticized for being poor and lacking variety.
Overall Experience
9.15
Overall sentiment was mixed, but many guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:41

Property Description

Prime Location in Shibuya Ward

Located in the heart of Tokyo's vibrant Shibuya Ward, Prince Smart Inn Ebisu offers a convenient stay just steps away from popular attractions like Atre Ebisu Shopping Mall and America Bashi Park.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a safety deposit box. Our attentive staff, fluent in English and Japanese, are available 24/7 at the front desk to assist you during your stay.

Nearby Attractions

Explore Tokyo's cultural scene with ease as our hotel is close to Tokyo Metropolitan Museum of Photography, Daikanyama Address Dixsept, and Sato Sakura Museum. Don't miss out on the chance to stay at Prince Smart Inn Ebisu for a memorable Tokyo experience.

Important information:

This property offers self-check-in only.

Access to the lockers is by reservation and is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1025 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 9.15
D
Denise • solo_traveller • au
9
2026-07-04 • via Nuitee
R
ROGERIO • couple • br
10
Hotel excelente, próximo à estação de Ebisu. Super recomendo
Pros:

Excelente hotel em Tóquio, e poucos minutos da estação de Ebisu, uma estação pequena e fácil para pegar a linha Yamanote. Vários restaurantes próximos, loja da FamilyMart, etc. Quarto com tamanho bom considerando ser um hotel em Tóquio, com uma escrivaninha pequena mas adequada. Tudo super limpo e organizado. Super recomendo, retornandoa Tóquio vou me hospedar novamente

Cons:

O hotel é excelente e ficaria lá de novo. O que não gostei é que no checkout o hotel não possui o serviço de ligar para táxis virem até o hotel. disponibilizam somente um aplicativo em língua local, e que mesmo após o atendente do hotel me ajudar a preencher tudo, o aplicativo mostrou tipo "esgotado", ou seja não tinha mais táxis disponíveis para pedir pelo aplicativo. Acabei tendo que sair em um dia de chuva para achar um táxi para me levar até Haneda. Por sorte achei o táxi bem próximo. Mas se é em um dia de chuva mais forte e com tempo curto até chegar ao aeroporto, isso pode ser um problema. Enfim, só esse ponto que não achei adequado, e que menciono aqui para ajudar.

2026-07-03 • via Nuitee
D
de Ridder • solo_traveller • nl
8
Pros:

Nette ruime kamer, goede rustige locatie dicht bij station.

Cons:

Ontbijt was zeer slecht. Zou ik niet meer voor betalen.

2026-07-03 • via Nuitee
S
shaked • couple • pl
8
ממש שווה את המחיר
Pros:

מיקום מעולה, מרחק הליכה משכונות מגניבות וגם משיבויה, חמש דקות הליכה לתחנת הרכבת, אזור נעים ונחמד.

Cons:

הצוות בכלל לא ידע אנגלית וזה הקשה

2026-07-01 • via Nuitee
N
Nin Fung • solo_traveller • it
8
2026-06-30 • via Nuitee
L
Lila • family_with_children • us
8
Great location to restaurants and Ebisu train station. Very clean room and good value.
Pros:

It was a very clean and comfortable place. The beds were really nice. The morning simple breakfast was fine. Nothing special. Simple. The nightgown and the free amenities were a nice bonus!

We slept well in the bed after a long day of travel.

Cons:

We decided to get take out and asked if we could eat in the dining room or the lounge area and they said no. Nobody was there. We travelled with 2 of our friend and it would have been nice to eat together in the empty lounge or dining room. Instead we ate in the tiny room with 4 people.

2026-06-30 • via Nuitee
Y
Yi-Mei • couple • tw
8
2026-06-29 • via Nuitee
M
Marianne • solo_traveller • fi
8
4 yötä Ebisussa
Pros:

Sijainti: kävelymatkan päässä Ebisun metroasemasta ja kävelymatkan päässä Daikanyaman alueesta.

Hotelli: Siisti ja moderni. TVssä löytyi valmiina suoratoisto mahdollisuudet, kuten Netflix. Huoneesta kivat näkymät!

Viihdyin!

Cons:

Aamupala: Useana aamuna tietyt leivät olivat sold out. Olisi myös kiva jos erilaiset ruokavaliot olisi huomioitu ja tarjolla olisi vaihtoehtona vaikka jogurttia tai munakasta. Tästä syystä kävin hakemassa itselle kaupasta omat aamupalat.

2026-06-29 • via Nuitee
T
thibault • couple • fr
9
Pros:

We had a very pleasant stay at the hotel. The rooms are super comfy and well designed.

Cons:

Breakfast is cheap. The lobby is not very welcoming.

2026-06-29 • via Nuitee
M
Maraea • solo_traveller • au
10
Pros:

I would definetly stay here again as it was a great location and exceeded everything I expected

2026-06-27 • via Nuitee
M
Maraea • solo_traveller • au
10
Pros:

I love the location and that there are lots of restaurants close by and the train station is not too far

2026-06-27 • via Nuitee
H
Helen • family_with_children • au
9
great place to stay
Pros:

loved the breakfast

Cons:

all good

2026-06-27 • via Nuitee
K
Kumiko • couple • jp
10
完璧な選択！
Pros:

こんなに狭いのに快適でした
洗面脱衣所が玄関入ってすぐの廊下
部屋との間にカーテンあるので良いスペースの活用！
駅からの距離と目的地からの距離が歩いていけて良かった
また利用します

Cons:

部屋が狭い
天井のスプリンクラーがむき出しがちょっと

2026-06-26 • via Nuitee
Y
Yuko • solo_traveller • au
8
2026-06-26 • via Nuitee
E
Eigil • solo_traveller • dk
9
2026-06-24 • via Nuitee
T
Tak Yui • solo_traveller • hk
10
Will be back for sure
Pros:

good value for money, quiet neighbourhood, simple and good breakfast

Cons:

maybe more hooks on the wall for hanging clothes

2026-06-21 • via Nuitee
V
Victor Carlo • extended_group • ph
4
Too Expensive for the things you get.
Pros:

Quiet. Good house keeping.

Cons:

No Luggage storage upon checkout. No Hot water kettle in room. No coffee, tea in room.

2026-06-21 • via Nuitee
M
max • couple • us
7
Great stay
Pros:

You can’t beat the location. Located by lots of restaurants. Egg sandwich in the morning nice.

Cons:

The room was a little dingy. It could definitely use a paint job.

2026-06-18 • via Nuitee
F
Fiona • solo_traveller • ie
8
Stay in Ebisu
Pros:

The location was good - not too close/far from train station.

Hotel staff were very helpful and hotel facilities were very good. Breakfast was basic, but very nice.

Cons:

Albeit that the bedrooms are small, but It would have been nice to have tea/coffee making facilities in the room.

2026-06-16 • via Nuitee
M
Murat • solo_traveller • de
9
2026-06-13 • via Nuitee