SORA Hotel KARUIZAWA Outlet

Hotels
•
Independent
9 (89 reviews)
1398-137 Hotchi, Kitasaku-gun, Karuizawa, Nagano, 389-0113 , Karuizawa , JP
81-267-484448

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Pets allowed

Facilities

Free WiFi
Garden
Luggage storage
Ski storage
Wheelchair accessible
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Pet-friendly
Clean and comfortable
Cons:
Location can be hard to find
Higher price than other options

Categories

Cleanliness
9.25
The reviews consistently highlight cleanliness, stating rooms are very clean.
Service
9.25
Staff are described as very kind and attentive, providing excellent service.
Location
8.25
The location is somewhat tricky to find as mentioned in one review, but is generally satisfactory.
Room Quality
9.25
Rooms are noted for cleanliness and are equipped to accommodate pets comfortably.
Amenities
9.25
Excellent amenities for dog owners, including a dog-run and dog-friendly features.
Value for Money
8.25
Some reviews mention the hotel is expensive compared to other options in the area.
Food and Beverage
9.25
Guests enjoy both breakfast and dinner offerings at the hotel.
Overall Experience
9.25
Overall, guests express strong satisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Garden Views and Modern Amenities
Embrace the serene garden views and take advantage of complimentary wireless internet and ski storage.

Dining Experience
Indulge in a delicious meal at the on-site restaurant and unwind with a drink at the trendy bar/lounge. Cooked-to-order breakfasts await you every morning.

Comfort and Convenience
Relax in one of the 17 air-conditioned rooms with flat-screen TVs, free Wi-Fi, and private bathrooms. Additional perks include luggage storage and free onsite parking.

Embark on a delightful escape at SORA Hotel KARUIZAWA Outlet. Book now and explore the enchanting Karuizawa region effortlessly.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 89 reviews
Cleanliness: 9.25
Service: 9.25
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
I
Ito • family
10
Pros:

ベッドの寝心地が良かった

2025-10-11 • via Nuitee
T
Taiki • family
10
Pros:

いつもペットと一緒に心地よく宿泊させていただいてます。夕食も朝食も楽しんでます。

2025-09-19 • via Nuitee
K
kimio • partner
10
Pros:

笑顔と挨拶がとても爽やかです。

2025-09-15 • via Nuitee
&
&#*****;
10
Pros:

部屋も清潔感があり、スタッフの方もとても親切丁寧に対応していただきました。
ドッグランもありワンコも含めて楽しめました。

2025-08-22 • via Nuitee
ようこ • friends
10
Pros:

室内ドッグランがあるホテルは初めてでした。長旅でストレスがかかった愛犬がとても喜び満足していました。また他のホテルではベッドに犬を上らせないよう神経を使っていましたが、こちらのホテルでは、ベッドに乗ってしまうためのカバーが準備してあります。また犬用のオムツも無料でいただけます。犬連れの旅行者には最高のホテルでした。軽井沢が大好きで愛犬連れで度々おとずれますが、絶対にまたこちらのホテルにお世話になりたいと思います。ありがとうございました。（旧軽井沢　アウトレットにも近く、十分楽しめました）

2025-08-08 • via Nuitee
K
Ka Fai
4
Pros:

Quite expensive but no other choices in that district

2025-08-04 • via Nuitee
K
Koyama
6
Pros:

ワンちゃんと一緒でもオッケーなホテルというところで部屋の防音がしっかりしていてワンちゃんの鳴き声が全然聞こえなくてびっくりしました。

2025-08-03 • via Nuitee
?
? • family_with_children
8
Pros:

何度もお世話になっており、清潔感静かさなど問題なし。

2025-07-19 • via Nuitee
I
isamu
8
Pros:

下仁田軽井沢線沿は理解していましたが、場所が若干わかりにくいので一度通り過ぎてしまいました。
ユニットバスなので狭さ、使いにくさはありますが、それは仕方がないですが、ホテル・部屋は清潔感があり、騒音等もなく満足でした。

2025-07-15 • via Nuitee
?
??
10
Pros:

清潔感があり

2025-06-11 • via Nuitee
K
KUNIYASU
10
夫婦とペット
Pros:

ミニチュアダックス一頭と夫婦で2泊しましたが、ホテルはとても快適に過ごすことが出来ました。またいつか泊まりたいホテルです。

2025-05-14 • via Nuitee
Y
Yuiko • family_with_children
8
Pros:

軽井沢での宿泊にいつも利用しています
スタッフさんが犬に優しくて､嬉しいしなにより大型犬可なので､助かっています
欲を言えば､ベッドがもう少し良いものだと嬉しいのと､上の階の方の音が防音できるととても嬉しいですね

2025-05-10 • via Nuitee
K
Keiko • pet
8
Pros:

My fur angel and I enjoyed the stay. We are glad they have fenced indoor and outdoor play areas for dogs. The staff was kind and friendly. I only want the hotel to reconsider using aroma in their guest room. As soon as we entered the room, I noticed the artificial aroma, and I quickly turned off the humidifier, which seemed to be the source of the aroma.

I am a certified health coach and have avidly promoted home use of medical-grade essential oils for better health. However, I cannot tolerate the odors of artificial aroma, which is known to affect our health adversely. Artificial aromas are known to disrupt our nerves and hormone secretions, and even more so for dogs and small animals. But unfortunately, artificial aromas are widely used in Japan.

To prove the adverse effect of the artificial aroma, I continually experienced a runny nose while in the room. I do not have hay fever or any allergy associated with the pollens or seasonal impacts. My body shows such symptoms only when I am exposed to artificial oils. Having a constant runny nose is a very rare event for me. I cannot imagine how much the adverse effects of the aroma invisibly affect my dog.

So, please avoid using artificial aromas that are widely commercially available.

2025-05-02 • via Nuitee
O
OKU • family
8
Pros:

アウトレットにも近く、ワンちゃんがいても清潔でよかった

2025-04-20 • via Nuitee
ケイスケ • family_with_children
8
Pros:

車イス利用者がいたが、あいにくホテル内にはエレベーターがなかったものの、スタッフさんが手を貸してくれて、移動のサポートまでしてくれました。

2025-03-24 • via Nuitee
D
David
10
Pros:

The Staff were very friendly

2025-03-14 • via Nuitee
V
Verified traveler
10
犬の同伴に最適
Pros:

室外、室内のドッグランが備えてあり、足拭きタオルなども備えてあります。
犬連れOKのレストランが併設されており、熟成肉のTボーンステーキは最高でした。

2025-03-08 • via Nuitee
K
Kazuma
10
Pros:

とても素晴らしかったです。スタッフの方々の対応、部屋の清潔さ、総合評価として何もいうことがありません。

2025-03-01 • via Nuitee
?
?? • family
10
Pros:

ホテル内は清潔で匂いもなく、何よりもスタッフが丁寧で非常に親切で気持ちよく過ごさせていただきました！

2025-02-21 • via Nuitee
Y
YE
10
Pros:

The hotel is jngood condition, and staff were really helpful and friendly.
Just the location for solo traveller not driving is not that easy, but with Uber all sort out

2025-01-31 • via Nuitee