La Lola Hotel & Suites

Hotels
7.9 (100 reviews)
Av. Cruz Lizárraga 811, Col. Palos Prietos , Mazatlán , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Issues with cleanliness
Poor room conditions

Categories

Cleanliness
6.15
Issues with the room cleanliness and odors in the bathroom mentioned in the reviews.
Service
8.65
Overall positive sentiment regarding staff helpfulness, though some service issues noted.
Location
9.65
Highly praised for being centrally located with easy access to nearby attractions.
Room Quality
6.65
Mixed sentiments regarding room conditions and amenities; issues with beds and air conditioning noted.
Amenities
7.15
Lack of basic amenities such as drinking water mentioned.
Value for Money
8.15
Concerns about deposits and what was provided for the price paid.
Food and Beverage
8.65
No direct comments, thus assumed standard quality for this hotel tier.
Overall Experience
8.15
General mix of positive location and service feedback, but significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:31

Property Description

Prime Location in Mazatlán

Located in the vibrant Malecon of Mazatlan district, La Lola Hotel & Suites offers a convenient stay just a stone's throw away from Camaron Beach, Plazuela Machado, and Mazatlan Lighthouse.

Comfortable and Well-Equipped Rooms

Experience comfort in our air-conditioned rooms with free WiFi, flat-screen TV, and safety deposit box. For added convenience, select rooms come with a kitchenette including a fridge, microwave, and stovetop. Rest easy with our quality bed linen and towels provided in each room.

Exceptional Service

Our bilingual staff is dedicated to ensuring you have a seamless stay, with round-the-clock assistance available at the reception.

Ready to experience the best of Mazatlán? Book your stay at La Lola Hotel & Suites now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 100 reviews
Cleanliness: 6.15
Service: 8.65
Location: 9.65
Room Quality: 6.65
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.15
A
Audelia couple us
10
Pros:

Close by stores and walking distance to the Beach

2025-09-10 via Nuitee
L
Leticia solo_traveller mx
3
Podrían esmerarse más!!
Pros:

Atención recepción

Cons:

No hay agua para beber, ni una simple botella. Muy mal

2025-09-08 via Nuitee
D
dalila family_with_children mx
8
Pros:

La ubicación está súper bien ...todo cerca...central de autobuses, acuario, malecón, lugares de comida

Cons:

Lo único malo y no me fijé hay un after party y no pude dormir 😪 la fiesta se acaba hasta las 9am de la mañana viernes y sábado estuvo la música toda la noche hasta la mañana..yo no iba en son de fiesta si no a mandado y pss nombre....malísimo toda desvelada 🙃🤪😅

2025-09-08 via Nuitee
G
Gonzalez family_with_children mx
1
Pros:

La vista

Cons:

Gotas en el baño, no tienen netflix, su tel no es el mismo, obstrucción puerta del balcón, dependienta muy distraída en su celular, piden garantía para evitar daños en su habitación, trato muy altivo

2025-08-25 via Nuitee
A
Anysan2 family_with_children mx
5
Pros:

me gusto la ubicacion

Cons:

la demora y pues muy poco amables

2025-08-22 via Nuitee
T
Torres family_with_children mx
10
2025-08-21 via Nuitee
couple mx
10
AGRADABLE
2025-08-21 via Nuitee
G
Gutierrez Peña Jr couple mx
6
Muchas areas de oportunidad
Cons:

En la.habitacion por ahi de las 12 de la noche se escuchaba tocar la banda ...como q hay un antro o algo asi ...toda la noche asi...el.control de la tele no funcionaba llame a recepcion por todos los medios para solucionarlo nunca contestaron el ventilador de techo no giraba bien y te piden un deposito de garantia q en la reserva nunca mencionan ....asegurense de q todo funcione bien antes de pedirselo a los huespedes o tambien les podemos quitar dinero de la reserva por cada cosa q no funcione bien? Si es asi reembolsenme.por favor!

2025-08-10 via Nuitee
family_with_children mx
5
Regular
Pros:

Me gustó la ubicación, el personal muy amable.

Cons:

Dos de los 4 colchones estaban undidos.

2025-08-04 via Nuitee
M
malmi2000 family_with_children mx
1
Cons:

Cama en mal estado, no servia el aire acondicionado y el baño olía mal, mejor cancelamos y nos fuimos a otro lugar.

2025-07-28 via Nuitee
K
Karen solo traveller au
7
Good
2025-06-12 via Nuitee
E
Elvira family with young children mx
10
Exceptional
2025-05-03 via Nuitee
C
Cmx450c with friends mx
10
Exceptional
2025-04-29 via Nuitee
J
Judy solo traveller ca
7
Good
Cons:

Requested a change of room after first night as original room was over a nightclub. Second room was great.

2025-03-10 via Nuitee
J
James solo traveller us
5
Decent mid-range rooms in a good location
Pros:

Nice location, half a block from the beach. Nice staff. Comfortable room. Walking distance to lots of things.

Cons:

The internet did not work in my room, and that was not resolved during a week of staying there. The street noise was significant in my room. The address given is around the corner from where the entrance is. It didn't seem necessary to require a wrist band for property access.

2025-03-09 via Nuitee
C
Cortez group mx
1
Horrible
Pros:

Nothing

Cons:

Rude receptionist, bad view, tried to keep our deposit.

2025-02-01 via Nuitee
L
Luciano solo traveller us
9
Good option for me time, alone time. You can leave your belongings in your room, grab a towel and head to the beach. No
Pros:

Proximity to ocean; quiet location; kick back spot.
No fuss.

Cons:

N/A

2025-01-09 via Nuitee
A
Andrea family with young children us
9
We love the concept of being able to keep our families together yet each have their own privacy .
Pros:

We love being able to have a kitchen to cook our own meals and separate rooms for our two families.

Cons:

i was expecting a couch or some sort of living room. also when it came to plates and silverware there was only 2 sets for our group of 8.

2024-12-31 via Nuitee
C
Cathy young couple ca
5
Passable
Pros:

Right off the malacon and close to vendors for food. Staff were 100 percent. The staff were accommodating and very friendly.

Cons:

Many hotels do not have elevators or luggage carts, this is one of them. Stairs are narrow to haul luggage in and out.

2024-11-06 via Nuitee
M
Martin
10
Pros:

Location is all, 30' from malecon, and it is affordable

2024-10-25 via Nuitee