Aloft Ponce Hotel & Casino

Hotels
•
Marriott
8.4 (180 reviews)
Street No 2 KM 228.9, Ponce , Ponce , PR
1-787-861-7080

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Casino
Wheelchair accessible
Elevator
ATM/banking
Gift shops or newsstand
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Nice food options
Cons:
Poor cleaning
Noise issues
Room temperature problems

Categories

Cleanliness
7.74
Some reviews mentioned poor cleaning and humidity issues.
Service
9.21
Multiple positive comments about friendly and attentive staff.
Location
8.75
Good location mentioned in several reviews.
Room Quality
7.2
Negative feedback on room condition and noise levels.
Amenities
8.73
Amenities like pools, casino, and entertainment received positive remarks.
Value for Money
8.19
General sentiment indicates value is fair though some felt it could be better.
Food and Beverage
8.74
Several reviews complimented restaurant offerings.
Overall Experience
8.61
Overall enjoyment expressed despite some critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:14

Property Description

Luxurious Casino and Outdoor Pools
Indulge in your luck at the vibrant casino or unwind in one of the two refreshing outdoor swimming pools.

Delicious Dining Options
Treat your taste buds at any of the four exquisite restaurants, offering a variety of culinary delights including buffet breakfasts.

Convenient Location and Amenities
With proximity to significant landmarks like School of Fine Arts and Museo de Arte de Ponce, our hotel offers essential amenities like complimentary Wi-Fi, 24-hour front desk service, and free self-parking.

Experience the best of Ponce at Aloft Ponce Hotel & Casino. Book your stay now!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 180 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.61
B
Bernardino
10
Pros:

The property was perfect. The only think I would mention is the parking because of the construction that's going on.

2025-10-10 • via Nuitee
O
Odaly • family
6
Pros:

A/C can't be used by the guests, really cold room, not convenient

2025-10-02 • via Nuitee
V
venus
8
Pros:

No my favorite

2025-09-28 • via Nuitee
P
Powly • family
10
Pros:

Un poco de olor a humedad en pasillos pero lo demas excelente

2025-09-25 • via Nuitee
V
Vickmarie • partner
10
Pros:

Los empleados muy atentos y amables

2025-09-23 • via Nuitee
K
Keriliz • family_with_children
10
Pros:

In love with this hotel

2025-09-14 • via Nuitee
E
EDWARD
10
Pros:

GREAT PLACE

2025-09-08 • via Nuitee
A
Angel
8
Pros:

Poor cleaning

2025-09-08 • via Nuitee
L
Luis
10
Pros:

Nice hotel

2025-09-07 • via Nuitee
I
Ingrid
10
Pros:

Family friendly facilities Adult entertainment all in one place

2025-09-07 • via Nuitee
L
LUCIANE
10
Pros:

Nice

2025-09-07 • via Nuitee
U
Ulises
6
Pros:

There is construction going at the moment

2025-09-03 • via Nuitee
H
Hector
2
Pros:

The room was terrible the door don’t work,the bathroom was terrible to the room super noisy

2025-09-02 • via Nuitee
U
Uogori • family
10
Pros:

Parking staff says theres no parking slots when there are available

2025-09-02 • via Nuitee
K
Katira Vargas
10
Pros:

Great

2025-09-01 • via Nuitee
A
Aida • partner
10
Pros:

Great!

2025-08-31 • via Nuitee
R
Rebecca • family_with_children
10
Pros:

El servicio fue espectacular. Nos gustó mucho y pensamos regresar pronto.

2025-08-31 • via Nuitee
N
Nancy • family
6
Pros:

It is a nice hotel. The food at the restaurants were good. It was just really really cold inside the hotels and especially the rooms. We couldn't control the thermostat. We were there for 5 days and they only came to clean the room 2 times and thats because I called. Not enough towels. Casino was great, entertainment was great there.roof top was nice too.

2025-08-31 • via Nuitee
B
Betliza
8
Pros:

Me encantó

2025-08-31 • via Nuitee
M
Marivel
10
Pros:

Second time around after 2yrs, loved the new casino. We will be back!!

2025-08-30 • via Nuitee