Aloft Tokyo Ginza

Hotels
Aloft
9 (268 reviews)
Chou-ku Ginza 6-14-5 , Tokyo , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean and modern facilities
Cons:
Small room sizes
Limited breakfast variety

Categories

Cleanliness
8.5
Generally clean but slight issues noted with areas in some reviews.
Service
10
Highly praised for attentiveness and helpfulness of the staff.
Location
9.5
Excellent location in the heart of Ginza, very convenient.
Room Quality
8.5
Rooms are modern and comfortable but noted to be small.
Amenities
8.5
Good amenities but some limitations in smaller areas.
Value for Money
9
Perceived as good value considering location, but some room sizes questioned.
Food and Beverage
8.5
Good breakfast options but limited variety after several days.
Overall Experience
9.5
Overall positive experiences with some small areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Modern Comfort and Convenience

Aloft Tokyo Ginza offers a contemporary stay in the heart of Tokyo, boasting air-conditioned rooms with essential amenities. The hotel features a fitness centre, free WiFi, and a restaurant, ensuring a comfortable and convenient experience for guests.

Entertainment and Relaxation

Unwind at the bar or enjoy a game of billiards during your stay at this 4-star hotel. With attractions like Nissan Crossing and Ginza Station just a short distance away, there is no shortage of entertainment options in the vicinity.

Friendly Service and Prime Location

Benefit from the multilingual staff at the 24-hour front desk, adding a personal touch to your visit. Situated near popular landmarks and the Tokyo Haneda Airport, Aloft Tokyo Ginza is the ideal choice for travelers looking to explore the vibrant city.

Book your stay at Aloft Tokyo Ginza now for a memorable Tokyo experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 268 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
J
Jeanette solo_traveller se
6
Fint läge men grillos och fläckar på mattor
Pros:

Bra med stort rum, trevlig personal och bra läge. Extremt bra mörkläghningsgardiner. Gratis vattenflaskor.

Cons:

Kom in matos från grill på taket. Luktade stundtals mycket. Svårt att få bort med ventilationen. Duchdörren läckte. Mattan hade många stora fläckar så det motsvarade inte förväntningarna på ett hotell i Ginza och med den standard som utlovades.

2026-05-08 via Nuitee
K
Kayan couple hk
10
2026-05-05 via Nuitee
D
dougcY324UN Couples Long Beach, California
10
Great Hotel and will return
Pros:

I recently wrapped up a stay at the Aloft Tokyo Ginza, and overall, it was a fantastic experience that I would highly recommend to anyone looking for a stylish, high-energy base in Tokyo.

The Highlight: Exceptional Service
What truly sets this hotel apart is the people. The entire staff was welcoming and professional from the moment I checked in, but the standout experience was definitely at The Warehouse restaurant.

A huge shoutout to Patrick at The Warehouse. His service was impeccable—attentive, friendly, and he genuinely went above and beyond to make sure our meal was perfect. It’s rare to find that level of personalized care in a busy city hotel, and it made our evenings significantly brighter. Whether it was the front desk or the bar staff, the "can-do" attitude here is top-tier.

Design & Atmosphere
The hotel nails the "urban-cool" aesthetic. The lobby is vibrant, the rooftop bar offers some great views of the Ginza skyline, and the whole place feels fresh and modern. If you appreciate bold art and a bit of a social buzz, you'll love the atmosphere here.

The Location
You really can’t beat being just steps away from the heart of Ginza. You’re surrounded by world-class shopping, incredible dining, and you're within a very short walk to multiple metro stations (including Higashi-Ginza and Ginza Station), making it incredibly easy to navigate the rest of the city.

The One Catch: Room Size
If there is one thing to be aware of, it’s the room size. In true Tokyo fashion, the rooms are quite compact. If you’re traveling with multiple large suitcases, it can feel a bit like a game of Tetris to get everything organized. However, the rooms are so well-designed—with high ceilings, great lighting, and high-tech touches—that they don’t feel dark or dingy, just "cozy."

Final Verdict: Despite the smaller footprint of the rooms, the incredible location and the stellar service from Patrick and the rest of the team make the Aloft a winner. I’d stay here again in a heartbeat!

2026-04-10 via Tripadvisor
R
RhondaA646 Family South Portland, Maine
10
Good Marriott voice in Tokyo!
Pros:

Really enjoyed this hotel in Ginza. Rooms are Aloft smallish but the rate for cherry blossom season hit a sweet spot for us in Tokyo. Beds super comfortable. Showers small but great water pressure. Breakfast buffet larger than expected with solid options for eastern/western choices. Cute bar area that also had decent food. We were tired so opted in house for dinner but there are many, many choices around the hotel. Lots of shopping. Close walk to a kabuki theater that does single act tickets. Walking distance to Imperial Palace. Staff throughout extremely friendly and helpful. We had a great 3 night stay.

2026-04-04 via Tripadvisor
T
travelergal2012 Solo travel San Francisco, California
10
Great pick, great location
Pros:

I deliberated over hotels for a while for this stay and am super glad I picked the Aloft in the end. Its location is really convenient - near multiple helpful subway lines, convenience store across the street and lots of charming local businesses right around the corner. It was a great neighborhood to start and end my day. My room was also a really good size for a city hotel, with smart details like multiple outlets and good counter space. Whenever I had questions for the staff, I found them really friendly.

2026-03-29 via Tripadvisor
D
Dieu Hao couple de
8
I feel comfortable.
Pros:

Modern and efficient without loosing the comforts. Best View on the streets and connections to other places in Tokyo. Good breakfast offerings. I love the varieties of fruits, salads and Japanese fresh made rice balls.

Cons:

The place for breakfast is quite narrow for the rush hours at breakfast time. Especially when I have hot cup of tea in my hand and other people are rushing by, I am afraid of spilling it.

2026-03-22 via Nuitee
G
GoCanes87 Couples
10
Extensive breakfast at this excellent hotel
Pros:

The Aloft Ginza is about a block from the subway. After a long flight, it was nice to have a short walk to the hotel, check into our clean room and eat a quick dinner at the bar. Our room had an excellent shower with lots of hot water and strong pressure. Breakfast at the hotel is extensive and popular. There are many stores and restaurants within walking distance. The location is perfect for exploring Tokyo. Don't miss the rooftop bar, even if it's just a quick visit to check out the great view of Ginza.

2026-03-18 via Tripadvisor
B
BaseballFan5 Couples Chicago, Illinois
10
Wonderful!
Pros:

My husband and I stayed at the Aloft Ginza for 8 days. Our trip was because my husband ran the Tokyo Marathon. The service was fantastic, and the location couldn't be more perfect. The beds were very comfortable, the hotel is modern and clean, and I loved the shower!! The daily breakfast buffet that was included in our stay was great as well - so many fresh, healthy and delicious choices.....we loved starting each day this way. Also, we loved listening to the 2 girls playing live music Friday night in the bar. They were awesome!!!

2026-03-02 via Tripadvisor
M
MIKE1973EKIM family_with_children ru
8
Добротный, честный сервис.
Pros:

Отель точно соответствует своим трём звёздам на "сторонних сервисах", четыре звезды booking.com мне кажется завышенной оценкой. В целом впечатление: честный сервис на все свои звезды. На удивление приемлемый завтрак, приличные номера, даже фитнес зал для такого уровня приемлемый. Расположение выше всяких похвал. Ну а если хотите большего - в ряд стоят два отеля той же сети, каждый дороже предыдущего. Совет: берите номер как можно выше, окна прямо на оживленную улицу, на нашем 4 этаже вечером чувствовали себяиаквариумными рыбками, шторы всегда закрывали, от этого было ощущение что окон нет.

Cons:

Можно было бы сказать о завышенной цене, но если вы ищете дешёвый отель на Гинзе, то вы точно ошиблись районом.

2026-02-23 via Nuitee
P
Paul extended_group us
9
Great location
Pros:

Outstanding location and comfortable room

Cons:

Breakfast seemed to be only the buffett. Would be nice to be able to grab something smaller on the go.

2026-02-22 via Nuitee
K
Kenichiro solo_traveller jp
1
Bad!
Cons:

Room auto door lock was not working. Didn't need to use card key to open the door. Terrible security. Avoid using this hotel.

2026-02-12 via Nuitee
C
CHA extended_group kr
7
2026-01-12 via Nuitee
G
Graciela family_with_children us
7
2026-01-08 via Nuitee
C
Christopher solo_traveller au
9
2026-01-06 via Nuitee
J
Jose III couple ph
10
Perfect.
Pros:

Staff excellent. Location good. Room good.

Cons:

I liked everything.

2026-01-05 via Nuitee
Q
Q1786ALjohnw Couples San Antonio, Texas
10
Great hotel, great staff
Pros:

This was a great hotel. The staff is amazing and they are always trying to do something for the guest. The staff goes above and beyond to make sure you feel welcomed

The rooms are great and the showers were also great. The hotel is across the street from a store, walking distance to 7-11 and some food spots.

We walked around to different area and one place I would recommend is the city park. We came down here for New Years Eve and even though there was nothing going on in the city the hotel made up for it

If you’re reading reviews like I did before you get to Japan. This is a good spot and I would stay here again if I visit the city

2026-01-02 via Tripadvisor
G
GoPlaces04294885718 Couples Malta
10
Punches several levels above its weight. Outstanding.
Pros:

I’ve stayed in 100’s of hotels as an Ambassador Member but the service in this one is as good as any as I’ve seen. Originally booked as costs elsewhere for NY was high but thank goodness I did.

I don’t know what the official star designation of the hotel is, but at the service level it’s a Six Star.

It’s not just the politeness, helpfulness and professionalism - it’s the sheer energy and efficiency in getting it right from the breakfast team (outstanding), reception, housekeeping and the bar/restaurant.

Location - perfect for the City. Next to two metro stations and the best shopping and restaurants in Tokyo.

The team is young and enthusiastic, and put on a great NY party at the WXYZ bar.

It feels like a W hotel in terms of the vibe.

When we return to Tokyo in low season (attractions are very busy over NY) we’ll be coming here.

Outstanding.

2025-12-31 via Tripadvisor
V
Vienna family_with_children hk
7
2025-12-29 via Nuitee
V
Vienna family_with_children hk
7
2025-12-29 via Nuitee
B
bradb805 Couples
4
Bad odor in rooms
Pros:

Rooms have strong body odor. Tried two rooms. Read the reviews. Lots of reports on this issue. Staff is excellent. Location is good. But smell is very bad

2025-12-12 via Tripadvisor