Holiday Inn & Suites - Puerto Vallarta Marina & Golf by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (420 reviews)
Blvd Francisco Medina Ascencio #3630 , Puerto Vallarta , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Great location
Cons:
Slow food service
Lack of amenities as advertised
Unhelpful front desk staff

Categories

Cleanliness
8.93
Rooms were clean and well-maintained.
Service
8.4
Mixed reviews on service; some found it lacking.
Location
9.44
Mega céntrica, great access to the marina.
Room Quality
8.89
Rooms were very comfortable and great quality.
Amenities
7.92
Limited complimentary amenities; minor issues with advertised features.
Value for Money
8.38
Some expectations were not met considering the price.
Food and Beverage
7.93
Food service was slow, affecting overall satisfaction.
Overall Experience
8.9
Overall enjoyable stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:40

Property Description

Luxurious Accommodation
Holiday Inn & Suites - Puerto Vallarta Marina & Golf offers a luxurious stay just 1.5 km from Marina Vallarta Beach. The rooms feature modern amenities including air conditioning, TV, and some even boast a private balcony.

Fantastic Facilities
Guests can enjoy the outdoor swimming pool, fitness centre, and hot tub during their stay. The hotel also offers a restaurant, bar, snack bar, and business area for convenience.

Convenient Location
Located near Playa El Salado and Playa de Oro, and just 1 km from Lic. Gustavo Diaz Ordaz Airport, our hotel is the perfect choice for travelers seeking comfort and accessibility in Puerto Vallarta.

Book now for an unforgettable experience at Holiday Inn & Suites - Puerto Vallarta Marina & Golf, an IHG Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 420 reviews
Cleanliness: 8.93
Service: 8.4
Location: 9.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
A
Alan couple ca
6
Bad experience no communication
Pros:

Breakfast was ok location to airport was good the problem was we ask if we could cancel our last day as we had to fly home early my wife’s mother was in Emergency hospital and we had to come home they told us we could cancel so when I went to check out they would not refund our last day they have very little englishish and basically told us no way not even give our breakfast money back even though we would not be there

Cons:

Staff speaking English and understanding it as Puerto Vallarta has thousands of tourists every also tell you one thing the tell you can’t have a refund on the room as we had to fly home for a emergency

2026-02-13 via Nuitee
M
Mark solo_traveller gb
2
Crap
Pros:

Nothing

Cons:

Lots

2026-02-12 via Nuitee
S
Sandra family_with_children mx
9
Pros:

Me encantó el cuarto
Me encantó el buffet
Me encantó el lugar
El personal muy amable

Cons:

Que el día de la salida, solo baje a desayunar a las 9 AM para regresar por mi equipaje y la que limpia dejo la puerta abierta del cuarto con mi maletas aún ahí dentro...

2026-02-11 via Nuitee
C
Campbell family_with_children ca
9
Pros:

We just found that it was great for the 2 nights we where there.

2026-02-10 via Nuitee
A
Alexandra couple mx
10
Beautiful hotel, great location and the best price for the rooms.
Pros:

The location is the best. Room was big and clean. Looks very well maintained and the bed was the best.

Cons:

Its restaurant is overpriced.

2026-01-22 via Nuitee
P
Peter solo_traveller ca
7
Comfortable and well situated
Pros:

Close to the marina

2026-01-21 via Nuitee
L
Luc couple ca
9
Très bien et propre
Pros:

Personnel courtois et gentil

2026-01-20 via Nuitee
C
Cheryl solo_traveller us
10
Anything at all was better than the Hilton Garden Inn downtown, in San Antonio the previous week. So
Pros:

Several tasty choices for gluten-free, dairy-free diet. Thank you.

2026-01-19 via Nuitee
C
Cheryl solo_traveller us
10
I appreciated my first stay so much (a week) that I returned when I was again in PVsix weeks later.
Pros:

The breakfast always had many delicious choices, even for people with food allergies.
Hot dishes, fruits, coffee, juices.

Cons:

Protocol to pay was unclear to me.
Upon checkin, I was asked if I would be dining, so I thought my meals would be charged to my room.
Then, attiving at the dining room, I was asked for my room number.
However, I was expected to pay at the end of each meal.
This was not a problem, simply unclear to me.

2026-01-19 via Nuitee
R
Rafael solo_traveller us
1
2026-01-19 via Nuitee
A
Astrid couple us
9
2026-01-19 via Nuitee
R
Rodriguez family_with_children mx
9
Pros:

La atención del personal y la habitación súper equipada

Cons:

La hora del check se debería modificar a las necesidades del cliente

2026-01-15 via Nuitee
G
Gregory solo_traveller us
7
2026-01-11 via Nuitee
C
Cat family_with_children mx
10
Muy agradable estancia
Pros:

Hola!
Me gustó todo, la verdad desde el trato y los servicios (limpieza, confort, desayuno, comida, servicio al cuarto, etc) fue excepcional 10/10.
Gracias!

2026-01-10 via Nuitee
A
alejandra gabriela family_with_children mx
10
Estancia excelente
Pros:

Que todos son muy serviciales, amables, duermes delicioso, descansas completamente y siempre te tienen café y agua en la habitación así como en el lobby.

Cons:

Todo me gustó.

2026-01-07 via Nuitee
A
Alondra family_with_children ca
8
Cómodo y limpio
Pros:

Es limpio y lindo

Cons:

No ayudan con tus maletas

2026-01-06 via Nuitee
F
FRANCISCO JAVIER couple mx
9
2026-01-05 via Nuitee
C
Carole extended_group ca
8
2026-01-04 via Nuitee
T
Terry couple ca
5
Will not consider returning to this property.
Pros:

The room was clean.

Cons:

Complimentary water advertised, really means one bottle of water per bed. After that, you have to pay for water. Clearly not enough for two ppl. In the room and a coffee maker.
Advertised as having a complimentary mini bar. Again…..non existent
No one instructed us on how to use the elevator ( you must swipe your room card, then push the button for the floor you want) no instruction on how to make lights, air conditioning etc. work in your room….again….you have to insert and leave your room key in a slot on the wall. Overall, front desk staff not helpful. For the price I paid, I would never recommend this hotel. It is listed as suites at the marina and golf…..you could not even see water, as it is across the hi-way behind all of the beach front resorts.

2026-01-03 via Nuitee
H
HUMBERTO extended_group mx
1
2026-01-03 via Nuitee