Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Exceptional staff service
Comfortable and spacious rooms
Good breakfast
Cons:
Minor cleanliness issues
Heating problems
Inconsistent TV functionality

Categories

Cleanliness
8.11
Cleanliness was a recurring positive aspect, though some reviews noted minor issues such as poor lighting and bathroom dampness.
Service
9.08
Numerous reviews praised the staff for their exceptional service and friendliness throughout the stay.
Location
8.62
The hotel's location received positive remarks for accessibility to city attractions and bars.
Room Quality
8.57
Rooms were noted as comfortable and spacious, with some concerns about heating and maintenance.
Amenities
8.6
Amenities were generally well-received, though there were some minor complaints regarding TV and shower setups.
Value for Money
8.56
Overall value was perceived as good, considering the positives outweigh the few complaints.
Food and Beverage
8.61
Breakfast was specifically mentioned as tasty and satisfactory, contributing positively to the overall experience.
Overall Experience
8.68
Despite a few issues, the overall sentiment of the stay was positive, highlighting enjoyment and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:44

Property Description

Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.

Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.

Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.

Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5119 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
P
Philip solo_traveller gb
8
2026-03-07 via Nuitee
S
Sarah couple gb
8
2026-03-07 via Nuitee
V
Vanessa couple gb
8
2026-03-06 via Nuitee
K
Khadijah solo_traveller gb
10
2026-03-06 via Nuitee
W
William couple gb
10
Pros:

Very good value breakfast included in my booking. Room was very spacious. Bathroom was lovely.

2026-03-05 via Nuitee
F
Footcare extended_group gb
8
We would definitely stay here again
Pros:

Easy to find, good location and comfortable beds

Cons:

No parking although easy to find parking close to the hotel

2026-03-05 via Nuitee
S
Sarah couple ca
7
Price was right. Liked the vibe of the neighborhood.
Pros:

Located in gentrified area of town near docks. Half hour walk to centre of town. Quiet. Very comfortable bed. Free drink if you forgo having room cleaned. Funky room decor.

Cons:

Room is tiny- as advertised. Not “4 star” imho. Marks on walls, scuffs on baseboards-super small meaningless stuff, but not 4 star.

2026-03-05 via Nuitee
G
Gwynedd solo_traveller gb
2
Awful avoid the place
Pros:

Nothing

Cons:

Nearly an hour and a half wait for breakfast - we left and no apology
Noisy and boiling hot rooms - couple were breaking glasses and arguing in room next door

2026-03-04 via Nuitee
M
Mia extended_group gb
9
Pros:

The room was very clean and modern. The staff were very helpful and accommodating. It is quite close to the city centre with everything in walking distance. The busier places for restaurants and shops etc were all a 15-20 mins walk away maximum.

2026-03-04 via Nuitee
S
Stacie solo_traveller gb
7
2026-03-04 via Nuitee
P
Phil extended_group gb
9
Will stay again.
Pros:

Friendly front of house staff.

Cons:

Breakfast wasn't great.

2026-03-04 via Nuitee
C
Collinson couple gb
9
2026-03-04 via Nuitee
P
Pips solo_traveller gb
9
Pros:

Very clean, super quiet, comfortably warm room , very comfy bed.

Cons:

I felt like being in the back stage, room and corridors were dark. No proper light in the the room, several soft light bulbs though.

2026-03-04 via Nuitee
L
Laura solo_traveller gb
9
Comfy, welcoming, good price, good breakfast
Pros:

The staff were friendly the room was comfortable and clean and the decor was nice

Cons:

Nothing

2026-03-04 via Nuitee
E
Ethan couple gb
10
2026-03-03 via Nuitee
A
anthony extended_group gb
4
Normally stay here for work but this time I was shocked
Pros:

Breakfast was shocking look like it had been reheated

Cons:

Breakfast

2026-03-02 via Nuitee
Z
Zola solo_traveller gb
8
A gorgeous hotel and a fabulous stay!
Pros:

The staff were so friendly and the room was gorgeous and comfortable!

Cons:

The bathroom could have been a bit cleaner, specifically the shower which had pink/orange in the tile grout. It was a little noisy due to the central location, but this didn’t bother me too much.

2026-03-02 via Nuitee
M
Marie couple gb
8
Value for money and friendly staff
Pros:

The shower was hot and bed was really comfortable. Staff were lovely and friendly!

Cons:

The room needed some TLC by refreshing.

2026-03-01 via Nuitee
E
Emma family_with_children gb
9
Pros:

The breakfast was very good and all the staff very friendly.

2026-03-01 via Nuitee
D
Dag Kristian family_with_children no
9
Pros:

Ryddig og rent, hyggelig personale og gode senger

2026-03-01 via Nuitee