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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Private picnics
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Wine release events
Review Highlights
Categories
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Property Description
Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.
Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.
Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.
Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Location and hotel were great. Staff super friendly and helpful.
Air con being installed, so we had a fan instead - did the job, but top floor was hot.
everything
breakfast
Good location staff was friendly and very helpful
Currently there was no air con however offered a fan , breakfast served milk had gone off , and hard poached eggs , breakfast was a downfall to our stay
Location is in an unexpectedly quite part of town. But it is well situated - all the main sites were within 25 min walking distance at most.
We had a problem with our room - the fridge was not working, but the staff quickly resolved the matter and we ended up in a nicer room with little fuss.
The staff could not have been nicer throughout our stay.
There isn’t a lot of storage for clothes, which isn’t much of a problem as we are happy to live out of the suitcase. I would have liked a suitcase stand - we improvised with the chair.
Location, decor
Staff were friendly.
The room wasn’t clean. There were clumps of hair on the floor. Pieces of confetti from whoever partied there the night before. Purple sticky stuff on the bathroom floor and the tub had brown specs all over it. No clue what it was. I was so grossed out I booked at another hotel. Didn’t even spend the night.
Easy to find. Staff were excellent. Spacious room.
The staff were lovely, they were very helpful and friendly. The breakfast was really tasty and the service was great.
The room was a great size and the bathroom was very modern.
The room was unbearably hot throughout our stay. The windows did not open, two of the blinds were stuck shut, and one blind was stuck open, meaning the sun flooded the room from around 5am and there was nothing we could do to block the heat or light.
Although there was a fan in the room, it made very little difference and the room remained extremely hot, stuffy, and uncomfortable. We asked whether the air conditioning was working and were told that new units were currently being installed but were not working. We also requested an additional fan, but staff explained that previous guests had broken them and there was only one fan allocated per room with no spares available.
We paid over £430 for one night in the group room for three people, and all of us were extremely uncomfortable due to the heat and lack of ventilation. The room also felt very dusty, which added to the discomfort. Overall, this did not reflect the standard we expected for the price paid.
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Personal muy amable, fácil de llegar a los sitios.
Cleanliness was perfect, staff were absolutely lovely day and night, food was cooked to perfection! Staff were always there if we needed anything. The hotel is beautiful and very cosy. Rooms are very spacious and no noise is heard from outside. The fridge was a main piece in our room as it was vintage artwork. Beautifully decorated rooms. Plenty of lights next to the bed, electric blinds and plug sockets next to the bed! Will be returning very soon as this hotel has a very special place in my heart. Will recommend again and again.
How dark the stairs were that is the only thing i can say. This could be as I don't like the dark.
De entree van het hotel is echt indrukwekkend en geeft direct een goede eerste indruk. Daarnaast was het personeel ontzettend vriendelijk, behulpzaam en inclusief, waardoor we ons erg welkom voelden tijdens ons verblijf. Ook de locatie is een groot pluspunt: het hotel ligt in een levendige, creatieve en opkomende buurt van Liverpool met veel sfeer.
Hoewel het hotel er van buiten mooi uitziet, viel het interieur behoorlijk tegen. Persoonlijk zou ik dit eerder een 3-sterrenhotel noemen dan een 4-sterrenhotel. Tijdens ons verblijf werkte de airco niet en stond de verwarming continu erg hoog, waarbij deze ook automatisch aansloeg.
Daarnaast sliep de slaapbank erg slecht; je voelde de veren duidelijk door het matras heen, waardoor we uiteindelijk het matras op de grond hebben gelegd om nog enigszins comfortabel te kunnen slapen. Ook was de wasbak verstopt en was de badkamer zo klein dat tijdens het douchen praktisch alles nat werd.
Verder ontbraken handige details zoals haakjes om handdoeken op te hangen, en met slechts vier kleerhangers moesten we handdoeken door de hele kamer hangen om ze te laten drogen. Het ontbijt bood ook weinig keuze, al was het wel fijn dat er geen overdreven groot buffet was waarbij veel eten verspild wordt.
Hot shower burned my body no cold water had jump out soap on me pain roasting hot water couldn't turn heating off to hot no sleep all night nightmare
The staff were cautious and kind.
The location is good.
It took the facility 3days to fix the lift which was faulty . My room was at the 6th floor.
The staff were welcoming
The sink was not draining easily
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