Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional staff service
Comfortable and spacious rooms
Good breakfast
Cons:
Minor cleanliness issues
Heating problems
Inconsistent TV functionality

Categories

Cleanliness
8.11
Cleanliness was a recurring positive aspect, though some reviews noted minor issues such as poor lighting and bathroom dampness.
Service
9.08
Numerous reviews praised the staff for their exceptional service and friendliness throughout the stay.
Location
8.62
The hotel's location received positive remarks for accessibility to city attractions and bars.
Room Quality
8.57
Rooms were noted as comfortable and spacious, with some concerns about heating and maintenance.
Amenities
8.6
Amenities were generally well-received, though there were some minor complaints regarding TV and shower setups.
Value for Money
8.56
Overall value was perceived as good, considering the positives outweigh the few complaints.
Food and Beverage
8.61
Breakfast was specifically mentioned as tasty and satisfactory, contributing positively to the overall experience.
Overall Experience
8.68
Despite a few issues, the overall sentiment of the stay was positive, highlighting enjoyment and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:44

Property Description

Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.

Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.

Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.

Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 5630 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
D
Daniel couple ie
10
Perfect
Pros:

We come here every time always great

Cons:

Nothing. Perfect.

2026-08-29 via Nuitee
J
Jacqueline solo_traveller gb
8
2026-08-29 via Nuitee
L
Lily couple gb
6
Cons:

Tv wouldn’t work

2026-08-29 via Nuitee
K
Käck solo_traveller se
9
2026-08-29 via Nuitee
J
James solo_traveller gb
5
2026-08-26 via Nuitee
E
Eliot couple gb
8
2026-08-26 via Nuitee
A
Abbey couple gb
10
Perfect stay
Pros:

Bed was very comfortable, room was spacious and clean, breakfast was lovely, perfect location for us and staff were really helpful

Cons:

Nothing

2026-08-25 via Nuitee
G
georgia couple gb
4
2026-08-25 via Nuitee
J
J solo_traveller gb
5
Pros:

Lovely hotel

Cons:

Body wash was in hand soap unit ( visa versa)
Bed was two singles pushed together so dipped in the middle.

2026-08-24 via Nuitee
S
Sarah solo_traveller gb
8
Pros:

Friendly staff, great location.

2026-08-24 via Nuitee
D
Daniel couple gb
8
Good would stay again
Pros:

Friendly staff especially at breakfast.

Cons:

The smell of weed from someone smoking outside. Would of liked a bath in the room.

2026-08-23 via Nuitee
V
Virginia solo_traveller gb
8
Pros:

Loved the fridge, pictures, welcoming staff. Comfortable bed.

Cons:

The sensor light didn't come on soon enough when walking up the stairs in the dark.
Clean rooms but did spot missed bits.
Doors banging, think other guests don't think about others.

2026-08-23 via Nuitee
K
Kavan solo_traveller gb
2
2026-08-23 via Nuitee
S
Sarah couple gb
10
2026-08-23 via Nuitee
S
Sarah extended_group gb
10
2026-08-23 via Nuitee
G
Gillian solo_traveller gb
6
Not what I was expecting. Just odd...
Pros:

Breakfast was lovely and the staff were attentive.

Cons:

Never slept in a bed with a mattress quite so soft or so thin. You sat on it and it hurt your back it was so thin, you went through to the base. Very dark room and it really smelled odd. Laundry detergent on the bedding was over-powering.

2026-08-23 via Nuitee
O
OnAir06696233323 Family
4
Rooms not cleaned
Pros:

The location is good for visiting Liverpool and the surrounding areas.

The staff are friendly and helpful.

But be aware that your room is not automatically cleaned if you stay more than one night. This means towels are not changed, the bed not made and more importantly the bins not emptied even in warm weather. When I voiced concerns I was told it could be cleaned but this wasn’t usual. We are paying over £100 a night and booked four nights. Their cleaning policy is not advertised anywhere. We won’t book again.

2026-08-22 via Tripadvisor
E
Emelia couple gb
6
Great location a little expensive
Pros:

We were going to love lane brewery and therefore the location was great! The decor in the rooms was fun.

Cons:

Didn’t feel like the room was very spacious, shower was very small, and with a shower curtain which wasn’t great! Was expecting a little more for the price of the room!

2026-08-22 via Nuitee
I
Illiam couple im
10
Both great stays
Pros:

Easy staff

2026-08-22 via Nuitee
N
Nina family_with_children gb
7
Welcoming
2026-08-22 via Nuitee