Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Exceptional staff service
Comfortable and spacious rooms
Good breakfast
Cons:
Minor cleanliness issues
Heating problems
Inconsistent TV functionality

Categories

Cleanliness
8.11
Cleanliness was a recurring positive aspect, though some reviews noted minor issues such as poor lighting and bathroom dampness.
Service
9.08
Numerous reviews praised the staff for their exceptional service and friendliness throughout the stay.
Location
8.62
The hotel's location received positive remarks for accessibility to city attractions and bars.
Room Quality
8.57
Rooms were noted as comfortable and spacious, with some concerns about heating and maintenance.
Amenities
8.6
Amenities were generally well-received, though there were some minor complaints regarding TV and shower setups.
Value for Money
8.56
Overall value was perceived as good, considering the positives outweigh the few complaints.
Food and Beverage
8.61
Breakfast was specifically mentioned as tasty and satisfactory, contributing positively to the overall experience.
Overall Experience
8.68
Despite a few issues, the overall sentiment of the stay was positive, highlighting enjoyment and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:44

Property Description

Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.

Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.

Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.

Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5390 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
N
Nicola solo_traveller gb
9
Great hotel in the heart of the Baltic
Pros:

Nice hotel, right in the Baltic Triangle. Everything you need.

Cons:

Only complaint is that there wasn't a full length mirror.

2026-05-16 via Nuitee
J
Jack couple gb
10
It was amazing and we’re coming back soon!
Pros:

It’s an amazing style and theme. The staff are really friendly and made us feel so comfortable and welcome from the minute we walked inside. It’s in a great location close to the centre but still far enough out of the way to not hear the loudness through the night.

2026-05-16 via Nuitee
A
Amy couple gb
10
excellent decor and value for money.
Pros:

was quirky in. great location and had everything we needed. very good value for money. The staff were lovely and accommodating.

Cons:

The room was clean but the paintwork could be updated. the corridors could do with a bit of a clean but I am not complaining as had a lovely stay

2026-05-13 via Nuitee
A
Alysha couple gb
8
2026-05-12 via Nuitee
C
cotgrove couple gb
8
Excellent location. Surprisingly quiet at night, would recommend!
Pros:

Didn't get to stay for breakfast as had to leave very early

Cons:

Unfortunately the £1 when was put on a hold on my card is still showing as pending.

2026-05-12 via Nuitee
S
Stephen couple gb
7
A case of style over substance
Pros:

Staff were very friendly and helpful. The room quirky but the bed was very comfortable

Cons:

No cold water tap for the sink in the bathroom which was odd.
Luckily, there was a fan in the room, as the temperature was very hot.

2026-05-11 via Nuitee
T
Tracy extended_group gb
10
Superb location, really quirky, staff are awesome
Pros:

Super friendly with professional but very warm and smiley welcome. Talked us through everything and couldn’t have been more helpful

Cons:

Having to leave 🫶

2026-05-10 via Nuitee
S
stephen couple gb
10
EXCELLENT !!
Pros:

This the second time ive stayed there within the last month [and it wont be the last] all the staff are very helpful & friendly,rooms are good size, there is a lift, and its own bar which some nights have entertainment in, the breakfast is excellent, and the area the hotel is in is good ,great market about 10 minute walk from hotel and some really nice bars

2026-05-09 via Nuitee
E
Emily couple gb
8
Great stay for one night
Pros:

Location and price!

Cons:

Stairs/hall areas could do with a bit of love

2026-05-09 via Nuitee
S
sandrine family_with_children fr
8
2026-05-09 via Nuitee
N
Neil solo_traveller gb
9
Pros:

We have been here many times .
And keep recommending it to all our friends.
Will definitely be back for next bank holiday in may .

Cons:

That we had to go home .

2026-05-08 via Nuitee
K
Katie solo_traveller gb
10
2026-05-08 via Nuitee
K
Kevin solo_traveller gb
10
Visit Liverpool regularly and already booked to stay again!
Pros:

Great location, comfortable, friendly staff and lovely breakfast.

Cons:

The air con unit in our room didn’t work. Thankfully we had a fan also.

2026-05-07 via Nuitee
L
Liv couple gb
7
Not perfect but overall enjoyed our stay and felt safe and comfortable
Pros:

Staff were super friendly. Decor was cool, especially the fridge. Location is great for where we wanted to be. Loved the shower, it was the perfect pressure and warmth. We were comfortable here :)

Cons:

The room was fairly cramped and the sink wasn't in the bathroom which was kind of annoying but not the end of the world! Tea tray wasn't replenished after first night which it often is but again not the end of the world! The window didn't shut properly so we did get a bit chilly in the night.

2026-05-07 via Nuitee
T
Tom solo_traveller gb
6
Pros:

Staff were good. Facilities were good. Location was good.

Cons:

Charged twice for breakfast. Should have checked invoice upon departure and the manager is now not responding after requesting a refund.

2026-05-07 via Nuitee
E
Eimear couple ie
9
2026-05-07 via Nuitee
V
vera couple gb
6
2026-05-07 via Nuitee
D
domn341 Family Preston, Lancashire, England
2
Cleanliness terrible Internet terrible false advertising food poor
Pros:

Cleanliness terrible Internet terrible false advertising food poor

2026-05-06 via Tripadvisor
R
Robbie solo_traveller gb
4
Fine for the money we paid, wouldn’t pay any more
Pros:

It was a cheap hotel so wasn’t the nicest standards but it was okay

Cons:

the paint was peeling in some places or touch ups were done in some areas which looked quite obvious, the toilet also had no door on it so you could just see right out of the window!

2026-05-06 via Nuitee
P
Pamela extended_group gb
9
2026-05-06 via Nuitee