TownePlace Suites by Marriott Niceville Eglin AFB Area

Hotels
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TownePlace Suites by Marriott
9.1 (200 reviews)
100 Niceville Avenue , Niceville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Excellent service / helpful staff
Convenient location / near airport
Friendly desk staff
Fire pit amenity
Breakfast available
Cons:
Pricey / higher rates
Unexpected security deposit
Limited breakfast options / missing condiments
Shower head performance issues
Construction blocking windows (temporary)

Categories

Cleanliness
9.6
Multiple reviews explicitly note rooms are clean or very clean; housekeeping consistently praised.
Service
9.9
Outstanding service repeatedly called out (customer service 10/10, named staff praised, friendly desk staff, staff described as helpful and professional).
Location
9.3
Several mentions of convenient location and proximity to the airport; location suited guests' needs.
Room Quality
8.8
Generally comfortable rooms and beds, but some negative notes (shower head performance issues; construction that blocked windows) lower the score slightly.
Amenities
9.2
Amenities include enjoyed features such as a fire pit; no major amenity complaints reported.
Value for Money
8.2
Several guests noted price was high for the brand and an unexpected $200 security deposit, reducing perceived value.
Food and Beverage
8.1
Breakfast was available and waffles were praised, but guests mentioned limited choices, missing condiments and occasional late service.
Overall Experience
9.7
Overall sentiment is very positive with many saying they'd stay again and giving top marks; minor issues did not outweigh strong service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 08:42

Property Description

Convenient Location
Situated near popular parks and just a short distance from the airport, TownePlace Suites by Marriott Niceville Eglin AFB Area offers easy access to key attractions in Niceville.

Modern Amenities
Enjoy complimentary WiFi, a fitness centre, outdoor pool, and a terrace during your stay at this 3-star hotel. The 24-hour front desk ensures your needs are met at any time of the day.

Nearby Attractions
Explore nearby destinations such as Bluewater Bay Resort and Fort Walton Square, adding convenience and variety to your travel itinerary.

Experience comfort and convenience at TownePlace Suites by Marriott Niceville Eglin AFB Area. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 200 reviews
Cleanliness: 9.6
Service: 9.9
Location: 9.3
Room Quality: 8.8
Amenities: 9.2
Value for Money: 8.2
Food and Beverage: 8.1
Overall Experience: 9.7
T
Tracy • solo_traveller • us
10
Pros:

Clean, beds wonderful.

Cons:

A bit pricey.

2026-08-08 • via Nuitee
S
Santosh Kumar • solo_traveller • us
10
Pros:

Customer service 10/10

Cons:

All good

2026-08-07 • via Nuitee
W
williamjA9375VA • Business
2
Disappointing Experience as a Titanium Member – Flight Cancellation
Pros:

I am a Marriott Bonvoy Titanium Member and had a reservation at this hotel for a business meeting in Fort Walton Beach on July 29th. Unfortunately, my flight was cancelled and I was unable to make it to the hotel.

I called the hotel immediately (around 7 p.m. local time) to notify them, fully understanding that a hold had already been placed on my card. The associate I spoke with said he did not have the authority to cancel or reverse the hold, but offered to move my stay to the following night in case I could rebook a flight. He also told me a manager would contact me about the authorization hold.

The next day, when it became clear I still could not make the trip, I called again and spoke with another staff member. I explained the previous conversation in detail, and she also said a manager would reach out.

A full week later, I had still never heard from a manager and was charged the full rate. When I finally spoke with Ali (who appears to handle guest concerns), I was told they would not issue a refund.

As a Titanium Member with hundreds of stays across the Marriott portfolio, I have dealt with flight cancellations and travel disruptions many times. In every previous case, the property or Bonvoy has worked with me when I provided timely notice. This is the first time I have been refused a refund under these circumstances.

After two separate conversations in which staff committed to manager follow-up that never happened, the hotel chose to keep the full charge rather than resolve a clear travel disruption. For a $200 stay, that decision speaks for itself.

If your travel plans change unexpectedly, be aware of how this property handles cancellations — even for elite members who notify them promptly.

2026-08-06 • via Tripadvisor
M
Munkers • family_with_children • us
1
2026-08-04 • via Nuitee
M
Mark • family_with_children • us
9
Very pleasant stay - would go back anytime!
Pros:

Very clean and convenient to where we had to be!

Cons:

N/A

2026-08-02 • via Nuitee
K
Kawanda • couple • us
10
2026-07-21 • via Nuitee
U
Uy • solo_traveller • us
7
2026-07-09 • via Nuitee
D
Danielle • family_with_children • us
10
2026-07-05 • via Nuitee
D
Derrick • family_with_children • us
8
Cons:

Only complaint was they was doing construction and had my windows covered so I could see outside but no big deal

2026-06-07 • via Nuitee
D
Deborah • solo_traveller • us
10
Excellent staff Curtis at checking & Stephanie later in evening were very helpful @ professional.
Pros:

Clean & comfortable

Cons:

Breakfast could have been better but waffles are great! Also, we went to breakfast late.

2026-06-01 • via Nuitee
V
Vernon • family_with_children • us
10
2026-05-05 • via Nuitee
L
Linda • family_with_children • us
9
2026-05-03 • via Nuitee
H
Helen • family_with_children • us
8
I really like this hotel and will stay here again.Can I bring my own shower head?
Pros:

Everything was great except that shower head. It did a great job of watering the shower door and the wall of the shower, but I had to put it on hard pulse to get decent water out of it. I especially enjoyed the fire pit.

Cons:

Sorry, see me complaining about the shower head above.

2026-04-30 • via Nuitee
K
Kenneth • couple • us
10
2026-04-25 • via Nuitee
J
jasonkM5910FV • Business
10
10/10
Pros:

Amazing customer service! Huge thanks to Alie for fixing my issue and making everything so easy.

2026-04-22 • via Tripadvisor
J
James • couple • us
9
A nice hotel with good staff
Pros:

Nice breakfast, friendly staff and good location for what we needed to do

Cons:

Price was a little high, but similar to others and not a Marriott brand

2026-04-13 • via Nuitee
L
Linda • family_with_children • us
10
Great hotel
Pros:

The friendly desk staff.

Cons:

Nothing

2026-04-07 • via Nuitee
N
noreen • couple • us
10
2026-04-07 • via Nuitee
P
P8953FJcharlesw • Family
10
Quick stay
Pros:

Very clean and friendly staff, 5 minutes from the airport

2026-04-06 • via Tripadvisor
F
Ferguson • solo_traveller • us
10
2026-03-10 • via Nuitee