Element Philadelphia Downtown

Hotels
Element by Westin
8.7 (1311 reviews)
1441 Chestnut Street , Philadelphia , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Variety in breakfast
Cons:
High parking rates
Cleanliness issues
Outdated appliances
No water bottles provided

Categories

Cleanliness
8.2
Some reviews mentioned cleanliness issues, but overall it was generally acceptable.
Service
9.2
Multiple mentions of friendly and helpful staff indicate high service quality.
Location
9.2
Many reviews highlighted the excellent location near major attractions.
Room Quality
8.7
Rooms generally well-received, though some complaints about bed comfort and outdated appliances.
Amenities
8.7
Good amenities overall, although some minor complaints were noted.
Value for Money
7.7
Several mentions of high prices and additional charges impacted perceived value.
Food and Beverage
8.7
Breakfast received positive comments with a variety of options, but some room for improvement noted.
Overall Experience
9.2
General sentiment was very positive with enjoyment of stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:27

Property Description

Modern Amenities
Element Philadelphia Downtown offers a range of modern amenities including free bikes, a fitness centre, and free WiFi. Guests can also make use of the shared lounge and on-site restaurant for a convenient stay.

Convenient Location
Situated just 500 meters from the city centre and less than 1 km from the Pennsylvania Convention Center, this 4-star hotel provides easy access to key attractions and business hubs in Philadelphia.

Explore the City
With popular landmarks like Liberty Bell, Mutter Museum, and National Liberty Museum nearby, guests can immerse themselves in the city's rich history and culture. Don't miss the chance to explore Philadelphia while staying at Element Philadelphia Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.7
Based on 1311 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 9.2
N
Nick solo_traveller us
7
Simple, reliable, with decent breakfast
Pros:

Good location, easy walk from Suburban station. Decent breakfast. Nice lobby experience (free coffee, water, breakfast in the morning). Front desk staff was very nice.

Cons:

A little dirty, but nothing crazy.

2026-05-02 via Nuitee
D
Danielle solo_traveller us
8
Stay was ok
Pros:

We loved the view!

Cons:

Breakfast was very packed! The set up was comfusing on where to ingress and egress, a sign would of been helpful. Bed pillows were 4 different sizes and uncomfortable.

2026-04-27 via Nuitee
N
Nico solo_traveller gt
10
2026-04-27 via Nuitee
A
Anke couple ch
10
Sehr angenehmes Hotel, sehr nettes Personal, Gute Lage
Pros:

Die Lage nahe an der City Hall und zu allen ÖV war sehr gut. Das inbegriffene Frühstück war gut und völlig ausreichend. Die Sitzgelegenheiten bei vollem Hotel sind aber eher wenig. Sehr schön ist die Lauch wo man an verschieden Sitzgelegenheiten sitzen kann und auch Lademöglichkeiten hat. Sehr angenehm ist auch das Wein, Bier , Käse Angebot am Abend der Wochentage. Vor allem wenn man gerade angereist ist. Fährräder kann man gratis ausleihen.

Cons:

-

2026-04-22 via Nuitee
J
Julio solo_traveller us
10
2026-04-21 via Nuitee
L
Lora solo_traveller us
10
Pros:

Location..amenities..staff.

Cons:

Bed a bit too soft. Breakfast ( hot) a bit too salty.

2026-04-20 via Nuitee
J
Juanita solo_traveller us
10
2026-04-20 via Nuitee
J
John couple us
10
Our experience at the Element was fantastic from our quick check in to our departure, great hotel!
Pros:

The Element has a phenomenal location right downtown, Center City, close to everything so we were able to ditch the car all weekend and walk or take short Uber rides. The large hotel room was fantastic, like a suite with a small kitchenette, a very comfortable bed and a small living room area with a sectional. Extremely comfortable, great place to relax after walking around the city all day. The Element was also affordable, a terrific value.

2026-04-20 via Nuitee
K
Katarzyna couple pl
10
Udany bardzo pobyt
Pros:

Lokalizacja, wcześniejszy check In

Cons:

Personal na recepcji mógłby być bardziej uprzejmy

2026-04-19 via Nuitee
family_with_children us
7
2026-04-18 via Nuitee
D
d5e293adbf84703d006be586cd509271 couple us
10
Nothing major stood out. If anything, expectations might be a bit influenced if you get an upgraded room, but overall it
Pros:

We may have been a bit spoiled by getting an upgraded room at check-in, but the room was really nice, with a great city skyline view of Philly at night. The breakfast was also great, and the location was perfect just a few blocks from the theater my wife and I were going to.

Cons:

Nothing major stood out. If anything, expectations might be a bit influenced if you get an upgraded room, but overall it was a very good stay.

2026-04-17 via Nuitee
C
cb2395b97a4d71a3f1cdcffdb1ff5807 family_with_children us
8
Staff needs to be friendly even the ones that put out the breakfast
Pros:

Clean

Cons:

The lobby

2026-04-16 via Nuitee
6
6df56568d59d70f3c73ba79968773f4a extended_group hu
10
2026-04-15 via Nuitee
3
380be3879dd6726c71c5d1226127c47b couple us
9
Great place in a central location!
Pros:

It was centrally located and therefore within walking distance of many attractions in Downtown Philly.

Cons:

I’ll never get used to disposable tableware in American hotels. It’s environmentally unfriendly and makes you feel being in a fast food place, cheap!

2026-04-13 via Nuitee
3
318f9addf69e731656161610c597c9e6 couple us
9
If you can block out the external noises and /or sleep through it, the Element is an excellent place
Pros:

Luke, who works the front desk was extremely patient and informative regarding the use of SEPTA for transportation to Penn LIve. In fact, all the front desk personnel were wonderful. The breakfast was outstanding. Many options to choose from, staff quick to assist too. Valet parking was well managed and quick in helping us understand the valet system, new for us. The location was good in terms of being able to walk to the places we wanted to visit, Ben Franklin museum, Independence Hall, etc. But at night, the honking of car horns, loud voices on streets, loud motorcycles until at least 1:00 a.m. is something we are not accustomed to and our slept was not adequate. So, the location was 50/50. The room amenities were great even offering a toaster. Room was impeccable. We appreciated the extra security measure of having to use room card to access the floors. Romantic? Not by our standards due to the late night noise. We prefer a more country setting for romance but this trip was not for romantic reasons but tourist adventure.

Cons:

What we didn't like as mentioned above, is not within your control of loud traffic, horns, motorcycles and late night carousing.

2026-04-13 via Nuitee
G
Giuliano extended_group it
10
Tutto perfetto
Pros:

Hotel eccellente

2026-04-11 via Nuitee
T
tina DING couple us
7
clean, comfortable and good location
Pros:

breakfast is good, room is clean and comfortable. location is excellent

Cons:

I was told that the room has city view, but it was not. parking is expensive

2026-04-07 via Nuitee
I
Iker extended_group us
10
2026-04-07 via Nuitee
J
Jiamin solo_traveller us
10
2026-04-06 via Nuitee
L
Laura family_with_children us
8
Pros:

Comfortable room with nice view and full kitchen. Good complementary breakfast, attentive staff, and plenty of amenities.

Cons:

Issues with the lock on my room's door.

2026-04-06 via Nuitee