Element by Marriott Philadelphia Downtown

Hotels
•
Element by Westin
8.7 (1421 reviews)
1441 Chestnut Street , Philadelphia , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Variety in breakfast
Cons:
High parking rates
Cleanliness issues
Outdated appliances
No water bottles provided

Categories

Cleanliness
8.2
Some reviews mentioned cleanliness issues, but overall it was generally acceptable.
Service
9.2
Multiple mentions of friendly and helpful staff indicate high service quality.
Location
9.2
Many reviews highlighted the excellent location near major attractions.
Room Quality
8.7
Rooms generally well-received, though some complaints about bed comfort and outdated appliances.
Amenities
8.7
Good amenities overall, although some minor complaints were noted.
Value for Money
7.7
Several mentions of high prices and additional charges impacted perceived value.
Food and Beverage
8.7
Breakfast received positive comments with a variety of options, but some room for improvement noted.
Overall Experience
9.2
General sentiment was very positive with enjoyment of stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:27

Property Description

Modern Amenities
Element Philadelphia Downtown offers a range of modern amenities including free bikes, a fitness centre, and free WiFi. Guests can also make use of the shared lounge and on-site restaurant for a convenient stay.

Convenient Location
Situated just 500 meters from the city centre and less than 1 km from the Pennsylvania Convention Center, this 4-star hotel provides easy access to key attractions and business hubs in Philadelphia.

Explore the City
With popular landmarks like Liberty Bell, Mutter Museum, and National Liberty Museum nearby, guests can immerse themselves in the city's rich history and culture. Don't miss the chance to explore Philadelphia while staying at Element Philadelphia Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.7
Based on 1421 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 9.2
D
Dayna • family_with_children • us
9
Good for long term stay. Solid choice no frills
Pros:

So many amenities like gym, laundry, bfast, and kitchen in rooms.

Cons:

Front desk staff was slow. Towels were so thin, and only 1 per person.

2026-10-13 • via Nuitee
A
ALEXANDRE NOLASCO • couple • br
8
Agradável.
Pros:

Localização excelente. Café da manhã razoável.

Cons:

Não há arrumação e limpeza diária do quarto. Não vi qualquer aviso dessa particularidade no site.

2026-10-13 • via Nuitee
S
Slavomir • extended_group • sk
8
The hotel is well located.
Pros:

The hotel offered a complimentary afternoon snack (cheese, bread, and beer and wine on tap). The room was large and comfortable. We were two adults and two children, and we stayed in a room with two double beds and a kitchenette.
Slavo from Slovakia EU

Cons:

We had a room facing the Town Hall, and it was very noisy. The reason is the air conditioning fans on the roof of the adjacent building.

2026-10-12 • via Nuitee
K
kevin • couple • us
6
Pros:

Location was convenient to museums and restaurants. But the street noise was extremely loud until 2:30 am.

Cons:

Did not clean the room over 3 days.

2026-10-12 • via Nuitee
C
Catherine • couple • fr
9
Emplacement parfait pour une découverte du centre historique et des musées de Philadelphie.
Pros:

Le confort et l’équipement de la chambre. L’emplacement de l’hôtel. Le calme.

2026-10-09 • via Nuitee
A
Anfernie • couple • us
1
2026-10-09 • via Nuitee
C
claudia • family_with_children • us
5
Pros:

The location was amazing

Cons:

Staff was rude, food was not good

2026-10-08 • via Nuitee
J
Jennifer • couple • us
9
2026-10-08 • via Nuitee
J
Jaco • solo_traveller • nl
8
Pros:

Fijne locatie om Philadelphia te verkennen. Het hotel zelf had een fijne ruime kamer en goede faciliteiten zoals een fitness ruimte en een koffie en thee.

2026-10-07 • via Nuitee
B
Bruce • solo_traveller • us
7
Good Location
Pros:

Location in heart of Center City

Cons:

Outlets in both bedside lamps did not work so CPAP machines couldn’t work. Luckily I had a extension cord that stretched across the room from a working wall outlet

2026-10-07 • via Nuitee
M
Marie • couple • us
9
Great location, comfortable room, and great staff.
Pros:

Great location. Staff professional and friendly. Room a good size and bed comfortable.

Cons:

Was a little unsettled that the coffeemaker was not clean - used coffee grounds in it. Also body wash in shower was empty. Informed them at checkout and was given points to make up for this oversight

2026-10-07 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Nette Mitarbeiter. Die Lage.Das Zimmer

Cons:

Etwas Chaotisch beim Frühstück aber Ok. Auswahl besser als in vielen anderen Hotels.

2026-09-19 • via Nuitee
K
Kristina • family_with_children • de
10
Sehr empfehlenswert!
Pros:

Sehr schönes modernes Hotel mit phantastischem Ausblick. Freundliches Personal. Lage super. Gern wieder!

2026-09-19 • via Nuitee
J
Justin • couple • us
10
2026-09-18 • via Nuitee
F
Fernanda • couple • br
9
Pros:

Sim, muito boa

Cons:

Poderiam ter limpado mais vezes. A camareira só foi 1 dia. De resto, tudo perfeito l. Voltarei com certeza!!!

2026-09-18 • via Nuitee
B
Bruce • couple • us
7
Cons:

The outlets in the bedside table lamps did not work. Fortunately I had an extension cord in my luggage to enable me to plug in my CPAP Theso I could sleep. Working outlets are a basic thing.

2026-09-16 • via Nuitee
B
Broncos_87 • extended_group • it
9
2026-09-15 • via Nuitee
C
Coulombe • extended_group • us
10
2026-09-14 • via Nuitee
G
Giuseppe • couple • lu
9
Pros:

Personnel très gentil, propreté irréprochables, situation exceptionnelle.

2026-09-11 • via Nuitee
G
Grace • extended_group • us
10
2026-09-11 • via Nuitee