Element Philadelphia Downtown

Hotels
•
Element by Westin
8.7 (1254 reviews)
1441 Chestnut Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Variety in breakfast
Cons:
High parking rates
Cleanliness issues
Outdated appliances
No water bottles provided

Categories

Cleanliness
8.2
Some reviews mentioned cleanliness issues, but overall it was generally acceptable.
Service
9.2
Multiple mentions of friendly and helpful staff indicate high service quality.
Location
9.2
Many reviews highlighted the excellent location near major attractions.
Room Quality
8.7
Rooms generally well-received, though some complaints about bed comfort and outdated appliances.
Amenities
8.7
Good amenities overall, although some minor complaints were noted.
Value for Money
7.7
Several mentions of high prices and additional charges impacted perceived value.
Food and Beverage
8.7
Breakfast received positive comments with a variety of options, but some room for improvement noted.
Overall Experience
9.2
General sentiment was very positive with enjoyment of stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:27

Property Description

Modern Amenities
Element Philadelphia Downtown offers a range of modern amenities including free bikes, a fitness centre, and free WiFi. Guests can also make use of the shared lounge and on-site restaurant for a convenient stay.

Convenient Location
Situated just 500 meters from the city centre and less than 1 km from the Pennsylvania Convention Center, this 4-star hotel provides easy access to key attractions and business hubs in Philadelphia.

Explore the City
With popular landmarks like Liberty Bell, Mutter Museum, and National Liberty Museum nearby, guests can immerse themselves in the city's rich history and culture. Don't miss the chance to explore Philadelphia while staying at Element Philadelphia Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.7
Based on 1254 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 9.2
D
Dereje • couple • us
10
2026-02-14 • via Nuitee
W
Willis • extended_group • us
10
we would stay again
Pros:

Enjoyed the breakfast
Staff were very helpful and respectful
Enjoyed that it was downtown - near the museums we went to see

Cons:

A quiet bar -the bar at the W was much too noisy but did go to the Italian restaurant two doors down

2026-02-12 • via Nuitee
A
Ana Isabel • family_with_children • es
9
2026-02-11 • via Nuitee
E
Elizabeth • solo_traveller • pt
9
Great location in downtown Philadelphia with helpful staff and good facilities
Pros:

The hotel is clean, in a great location for exploring Center City and has a great gym. The free breakfast has a great selection and I loved the free expresso in the lobby and the small kitchenette in the room. The staff were especially helpful and very friendly, going out of their way to help me. I also loved the gym--it had a decent amount of equipmebnt and was never super busy.

Cons:

Can't think of anything

2026-02-10 • via Nuitee
V
Vitalina • couple • us
10
2026-01-30 • via Nuitee
O
Osler • family_with_children • us
8
Pros:

Great location

Cons:

Don’t get room service everyday so you have to ask for more toilet paper towels etc

2026-01-29 • via Nuitee
K
Karland • family_with_children • us
7
Pros:

Local. Great for walking around the city and exploring. Food options are close

Cons:

Bed size in the room. Expected a king size bed. But bed I recieved was small and not a standard king size bed.

2026-01-27 • via Nuitee
S
Shaina • couple • us
10
2026-01-27 • via Nuitee
P
Patrick • couple • us
9
2026-01-23 • via Nuitee
S
Shayna • couple • us
9
2026-01-23 • via Nuitee
S
SLLDJJ • solo_traveller • gb
4
It was fine but nothing special
Pros:

Great location, friendly and helpful reception staff, free tea and coffee available 24/7, public space for guests, and a free gym on site (although I didn’t use it).

Cons:

The room was not soundproofed. Unfortunately, guests in the neighbouring room held a birthday celebration around midnight, with loud singing and noise that carried clearly into the room.

Breakfast was chaotic. There were too many guests for the available space, not enough tables, and a long queue with a waiting time of around 30 minutes. Staffing appeared insufficient, and food ran out before the end of the breakfast service. When I spoke to kitchen staff, I was told no more food would be provided due to the large number of guests and was advised to arrive earlier next time.

2026-01-22 • via Nuitee
S
SLLDJJ • solo_traveller • gb
7
Much better than my first stay here
Pros:

Great location, friendly and helpful reception staff, free tea and coffee available 24/7, public space for guests, happy hour for free drinks, and a free gym on site (although I didn’t use it). Much better than my first stay here.

Cons:

Nothing

2026-01-22 • via Nuitee
R
Robert • couple • us
8
2026-01-21 • via Nuitee
S
Sarah • couple • us
10
2026-01-21 • via Nuitee
S
Stephanie • family_with_children • us
9
2026-01-20 • via Nuitee
C
Carlos • couple • us
10
Pros:

The rooms and Brittany at front desk was very helpful also the bikes were in perfect condition

Cons:

The price for valet

2026-01-20 • via Nuitee
E
Erin • extended_group • us
8
2026-01-20 • via Nuitee
E
Emily • couple • us
9
2026-01-19 • via Nuitee
S
Sam • solo_traveller • us
8
I would stay again.
Pros:

Breakfast was good. Nothing truly special, but it was a fine addition and value for the overnight accommodations.

Cons:

While the room was clean and efficient, the offering of "kitchen-like" features might have been enhanced with kitchenware. There were only plastic cups and nothing more.

2026-01-19 • via Nuitee
C
Cathrine • family_with_children • us
8
Great location and clean hotel. Parking option not great.
Pros:

Room was clean, breakfast was good and hotel was in a great location.

Cons:

Only offered Valet parking. No place to park when checking in. Valet attendants looked shady, didn’t look like they cared if they damaged your car or not.

2026-01-19 • via Nuitee