Hilton Garden Inn Umhlanga Arch

Hotels
•
Hilton Worldwide
8.4 (51 reviews)
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320 , Umhlanga , ZA
27-031-0070775

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Spacious rooms
Cons:
Poor service from staff
Non-functioning room service

Categories

Cleanliness
8.48
The room was spacious, clean, quiet and comfortable.
Service
7.45
Very poor service from the staff.
Location
8.49
Standard quality for this hotel tier.
Room Quality
8.44
The room was spacious, clean, quiet and comfortable.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.98
The food at the hotel restaurant was delicious.
Overall Experience
8.45
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:35

Property Description

Discover the ultimate retreat at Hilton Garden Inn Umhlanga Arch, where comfort meets convenience.

Recreational Haven
Unwind in our sparkling outdoor pool or elevate your fitness routine at our 24-hour fitness center, ensuring relaxation and wellness are just steps away.

Culinary Delights
Savor exquisite local and international dishes at Together & Co Restaurant, complete with a stylish bar/lounge, or opt for the convenience of in-room dining during limited hours.

Business Ready
With over 2,121 square feet of versatile conference space and six dedicated meeting rooms, we cater to all your professional needs, ensuring your events transform into unforgettable occasions.

Experience the perfect blend of leisure and business that awaits you. Don't miss the chance to book your stay today!

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 51 reviews
Cleanliness: 8.48
Service: 7.45
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
D
Desmond • solo_traveller • za
5
2026-05-16 • via Nuitee
M
Mike • couple • za
10
2026-05-16 • via Nuitee
T
Thamie • couple • za
10
2026-05-16 • via Nuitee
M
Muzzammil • couple • mw
9
Amazing staff, fantastic place to stay
Pros:

Location is very good with a lovely sea view. The staff was very friendly from start to finish and hotel was very clean and the hotel facilities (pool and gym) were fantastic

Cons:

The toilets in some rooms atleast could have Muslim showers. And the pool opening hours should have been longer. Also we would recommend a 24 hour airport shuttle.

2026-05-16 • via Nuitee
L
Londeka • family_with_children • za
8
Short & sweet.
Pros:

Very clean & modern.

Cons:

Nothing

2026-05-16 • via Nuitee
M
Maria Silia • family_with_children • nl
10
Fijn hotel met aardig en behulpzaam personeel en een fijn zwembad!
Pros:

Heel schoon, ontzettend vriendelijk personeel en fijne locatie

2026-05-13 • via Nuitee
H
Herold • solo_traveller • za
10
2026-05-13 • via Nuitee
V
Vukile • couple • za
7
2026-05-12 • via Nuitee
B
Bongani • couple • za
8
Pros:

None

Cons:

None

2026-05-12 • via Nuitee
T
Thobeka • extended_group • za
8
Pros:

The food and hotel

Cons:

Slow service at restaurant

2026-05-11 • via Nuitee
R
Ricardo • couple • za
10
2026-05-11 • via Nuitee
P
Philiswa • solo_traveller • za
10
Pros:

Breakfast was top notch

Cons:

Non

2026-05-10 • via Nuitee
O
Oscar • couple • mz
7
foi razoável
Pros:

a comodidade foi boa

Cons:

nunca deixaram as toalhas de banho nos quartos e sempre que pedíamos demoravam a trazer

2026-05-10 • via Nuitee
J
jacques • solo_traveller • za
10
2026-05-10 • via Nuitee
N
Nomusa • solo_traveller • za
9
Pros:

Bed was little bit hard for me

Cons:

Bed

2026-05-09 • via Nuitee
W
Wendy • solo_traveller • nl
8
Friendly staff
2026-05-09 • via Nuitee
A
Ayanda • couple • za
10
2026-05-07 • via Nuitee
S
Sinenhlahla • extended_group • za
10
2026-05-07 • via Nuitee
G
Gloria • solo_traveller • za
6
2026-05-07 • via Nuitee
D
Dingaan • solo_traveller • za
8
Good but could be better.
Pros:

The location is convenient and very close to nice restaurants.

Cons:

The windows do not open for fresh air and too small for sea view.

2026-05-07 • via Nuitee