Hilton Garden Inn Umhlanga Arch

Hotels
•
Hilton Worldwide
8.4 (51 reviews)
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320 , Umhlanga , ZA
27-031-0070775

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Spacious rooms
Cons:
Poor service from staff
Non-functioning room service

Categories

Cleanliness
8.48
The room was spacious, clean, quiet and comfortable.
Service
7.45
Very poor service from the staff.
Location
8.49
Standard quality for this hotel tier.
Room Quality
8.44
The room was spacious, clean, quiet and comfortable.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.98
The food at the hotel restaurant was delicious.
Overall Experience
8.45
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:35

Property Description

Discover the ultimate retreat at Hilton Garden Inn Umhlanga Arch, where comfort meets convenience.

Recreational Haven
Unwind in our sparkling outdoor pool or elevate your fitness routine at our 24-hour fitness center, ensuring relaxation and wellness are just steps away.

Culinary Delights
Savor exquisite local and international dishes at Together & Co Restaurant, complete with a stylish bar/lounge, or opt for the convenience of in-room dining during limited hours.

Business Ready
With over 2,121 square feet of versatile conference space and six dedicated meeting rooms, we cater to all your professional needs, ensuring your events transform into unforgettable occasions.

Experience the perfect blend of leisure and business that awaits you. Don't miss the chance to book your stay today!

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 51 reviews
Cleanliness: 8.48
Service: 7.45
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
E
Emmanuel • family_with_children • za
10
2026-07-18 • via Nuitee
R
Rene • solo_traveller • gb
9
Pros:

Lovely clean unit

2026-07-18 • via Nuitee
M
mzwethu • solo_traveller • za
8
Pros:

Most

Cons:

Bar on entrance.

2026-07-17 • via Nuitee
S
Simanga • couple • za
10
Pros:

Everything

Cons:

Nothing

2026-07-17 • via Nuitee
A
Andile • solo_traveller • za
10
Pros:

Clean and beautiful

Cons:

Probably the bathroom basin being in the bedroom

2026-07-17 • via Nuitee
K
Khululiwe • solo_traveller • za
10
Pros:

Customer service is excellent

Cons:

Nothing

2026-07-16 • via Nuitee
H
Hlengiwe • solo_traveller • za
10
Pros:

Everything about it exceptional

Cons:

Nothing at all

2026-07-16 • via Nuitee
G
Graeme • solo_traveller • za
8
2026-07-16 • via Nuitee
M
Mpolokeng • family_with_children • za
10
Awesome, value for money
Pros:

Location, cleanliness and exceptional customer care from all staff from cleaners, security, receptionists to management

Cons:

Nothing

2026-07-16 • via Nuitee
W
Wynand • solo_traveller • za
10
2026-07-16 • via Nuitee
P
Penda Abraham • solo_traveller • za
10
The Mtolo's stay
Pros:

We loved the simplicity especially when it had step by step instructions on how to do everything
We also loved the cleanliness in the room as well as the the whole hotel in itself

Cons:

We wish that the pricing of meals was included when paying for our stay
We also wish that the bathroom was in one whole

2026-07-15 • via Nuitee
A
Azwifarwi • solo_traveller • za
10
2026-07-15 • via Nuitee
M
MAKGOMO • solo_traveller • za
10
2026-07-13 • via Nuitee
S
Singathwa • family_with_children • za
8
Fabulous!
Pros:

The breakfast buffet had great options everything was delicious. Charlotte who checked us in was so wonderful. I really appreciated her service. All the staff were so friendly and helpful. they made our stay such a wonderful experience!

2026-07-13 • via Nuitee
N
Nompilo • solo_traveller • gb
9
2026-07-13 • via Nuitee
B
Ben Nkosi • solo_traveller • za
8
Pros:

Food is good and good facilities

Cons:

Rooms a bit small . Bad Wine Collection and overpriced

2026-07-13 • via Nuitee
S
Sinokuhle • solo_traveller • za
10
2026-07-13 • via Nuitee
P
Puleng • couple • za
10
2026-07-12 • via Nuitee
N
Nirendra • solo_traveller • za
10
2026-07-12 • via Nuitee
N
Noluthando • solo_traveller • za
10
Our stay was fabulous
Pros:

Service from the staff was exceptional,we were allowed to check in early which really made our day

Cons:

There is no you tube

2026-07-12 • via Nuitee