Urban Boutique Hotel; BW Signature Collection

Hotels
BW Signature Collection by Best Western
7.9 (1237 reviews)
536 Wade Hampton Blvd , Greenville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Non-smoking throughout
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.36
Many reviews noted cleanliness issues, such as bugs in the shower and dirty carpets.
Service
8.83
Staff were frequently mentioned as friendly and helpful.
Location
8.87
The location was generally praised for being close to major attractions.
Room Quality
6.82
Mixed reviews on the room quality; some expressed discomfort with the beds and decor.
Amenities
7.85
Amenities like breakfast were mentioned positively but had some complaints about options.
Value for Money
8.81
Overall beneficial cost compared to the services provided.
Food and Beverage
7.36
Food options received mixed reviews, with room for improvement in variety.
Overall Experience
8.33
An overall decent experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Modern Comforts and Convenience

The Urban Boutique Hotel; BW Signature Collection, conveniently located near downtown Greenville, offers a stylish and comfortable stay for guests. The hotel boasts non-smoking rooms with free WiFi, cable TV, and premium Bath & Body Works amenities.

Amenities for a Relaxing Stay

Each room features a Keurig coffee maker, blackout curtains, and a cordless charging station, ensuring a relaxing and convenient experience for guests. The 24-hour front desk and pet-friendly policy add to the overall comfort and satisfaction of your stay.

Explore and Enjoy

With attractions like the Upcountry History Museum and Greenville Zoo nearby, as well as easy access to the Greenville Downtown Airport, the Urban Boutique Hotel is the perfect choice for both leisure and business travelers alike. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1237 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.33
J
jeremy couple us
9
2026-03-07 via Nuitee
R
Ryan couple us
1
2026-03-05 via Nuitee
K
Kimberly family_with_children us
8
Cons:

The mattresses need replacing. There were huge dips where the persistent weight of human bodies have created deterioration of the inner cushioning. We felt like we were rolling into a hole.

2026-03-04 via Nuitee
M
Monica couple us
10
2026-03-04 via Nuitee
A
Annie family_with_children us
6
Very good for the value. The breakfast is very good. Keep up the good work. Would recommend to other
Pros:

THe room is nicely updated. Clean. Modern decoration.

Cons:

The microwave is very old. Please update. This was in room 116. Maybe the other room was fine. Also, please put extra soaps as the one soap for hand and shower is too little.

2026-03-02 via Nuitee
J
Jeffery couple us
10
2026-02-28 via Nuitee
J
Jeffery couple us
10
The staff is nice and friendly they make you feel like you’re home and the breakfast is awesome!!!
Pros:

Rates is reasonable and convenient to food gas and entertainment

Cons:

There’s nothing to not like about this place

2026-02-28 via Nuitee
L
Luna family_with_children us
9
2026-02-26 via Nuitee
D
Debra family_with_children us
10
Most definitely recommend this place.
Pros:

Staff was helpful, rooms are great (rennovated), great breakfast options with waffles, eggs, sausage, biscuits, gravy and the typical cereal/oatmeal options and fruit. Great location near downtown Greenville. Great place to stay!

Cons:

Ice machine was out of order.

2026-02-23 via Nuitee
J
Julie couple us
9
Pros:

I like that this property is close to so many things and very accessible to downtown

2026-02-23 via Nuitee
L
Larry couple us
7
2026-02-23 via Nuitee
C
Claire solo_traveller us
8
2026-02-23 via Nuitee
D
Daniel family_with_children us
8
Pros:

Great price, good location.

2026-02-22 via Nuitee
C
cpr1962 Business Duluth, Georgia
2
One of the worst places I have stayed
Pros:

This was rated Very good (8) on Booking.com
It was horrible. The door and most every other finish was full of scratches the chit was filthy. There were 3 pieces of furniture sitting outside the room the entire time I was there. The shade prevented people from seeing in but let all the light from the lot and the gas station next door in all night long. The room was never nor could it be made dark.
And the worst was that the bottom sheets on the bed were stained when I pulled the covers down at 10pm.

2026-02-18 via Tripadvisor
L
Linden family_with_children us
10
Cute, Clean, and Comfy
Pros:

This hotel is exceptional. I have stayed here multiple times, and every time has been terrific.

Cons:

There wasn't anything I didn't like.

2026-02-14 via Nuitee
L
Linden family_with_children us
10
Cute Boutique
Pros:

I love this little hotel, and I have stayed here a few times. It was refurbished recently, and the place is clean and cute. The couple who run it are just precious, and I have enjoyed staying here every time.

Cons:

The ice machine was broken the last time I stayed, but that wasn't a big deal, considering that it was in the dead of winter and I didn't actually need any ice.

2026-02-14 via Nuitee
J
John solo_traveller us
7
Clean, good value
Pros:

it was clean and price/quality a great deal. nice location

Cons:

lady when I checked in.....very aloof. then called to tell her about no signal on tv. she said have to wait until the next day. I was there one night. read in reviews this happened before. gentlemen the next day was very nice. I'd have given an 8 except for the tv not working and the lady employee's aloofness. definitely a good value though.

2026-02-13 via Nuitee
K
Kristine family_with_children us
10
2026-02-13 via Nuitee
C
Christopher family_with_children us
10
2026-02-12 via Nuitee
F
Fernanda couple us
10
Cómoda y económica
Pros:

Cómodo

2026-02-11 via Nuitee