Urban Boutique Hotel; BW Signature Collection

Hotels
BW Signature Collection by Best Western
7.9 (1349 reviews)
536 Wade Hampton Blvd , Greenville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Non-smoking throughout
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.36
Many reviews noted cleanliness issues, such as bugs in the shower and dirty carpets.
Service
8.83
Staff were frequently mentioned as friendly and helpful.
Location
8.87
The location was generally praised for being close to major attractions.
Room Quality
6.82
Mixed reviews on the room quality; some expressed discomfort with the beds and decor.
Amenities
7.85
Amenities like breakfast were mentioned positively but had some complaints about options.
Value for Money
8.81
Overall beneficial cost compared to the services provided.
Food and Beverage
7.36
Food options received mixed reviews, with room for improvement in variety.
Overall Experience
8.33
An overall decent experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Modern Comforts and Convenience

The Urban Boutique Hotel; BW Signature Collection, conveniently located near downtown Greenville, offers a stylish and comfortable stay for guests. The hotel boasts non-smoking rooms with free WiFi, cable TV, and premium Bath & Body Works amenities.

Amenities for a Relaxing Stay

Each room features a Keurig coffee maker, blackout curtains, and a cordless charging station, ensuring a relaxing and convenient experience for guests. The 24-hour front desk and pet-friendly policy add to the overall comfort and satisfaction of your stay.

Explore and Enjoy

With attractions like the Upcountry History Museum and Greenville Zoo nearby, as well as easy access to the Greenville Downtown Airport, the Urban Boutique Hotel is the perfect choice for both leisure and business travelers alike. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1349 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.33
K
Karin solo_traveller ch
9
Tolle Unterkunft
Pros:

Sehr saubere Unterkunft, empfehlenswert

Cons:

Matraze extrem weich, Schiebetür zum Klo nicht dicht, wäre zu optimieren

2026-05-29 via Nuitee
A
Alonda couple us
8
2026-05-29 via Nuitee
S
Stone couple us
10
2026-05-28 via Nuitee
J
jacklyn solo_traveller us
8
Pros:

Bed was comfy, everything was clean.

Cons:

Dog down below keep barking but not there fault.

2026-05-26 via Nuitee
M
Michelle couple us
5
Decent
Pros:

Close to main events

Cons:

Breakfast was over at 9 on weekends

2026-05-26 via Nuitee
J
Jennifer solo_traveller us
9
Pros:

Location, price, breakfast, clean, staff, pull around building for parking, fuel station next store. Gentleman at front desk was very attentive to guests needs, and very helpful. Went above and beyond to assist us with parking our towed box trailer and truck.

Cons:

Only issue for us was our bed. It was way too soft for our backs.

2026-05-26 via Nuitee
C
Cortney solo_traveller us
10
Very friendly staff will definitely be back
Pros:

Clean

Cons:

Nothing, everything was great

2026-05-24 via Nuitee
R
Robert couple us
6
Ok for one night.
Pros:

Location

Cons:

Bed was uncomfortable. Room had a musty smell

2026-05-24 via Nuitee
M
Marquez solo_traveller us
10
2026-05-24 via Nuitee
G
George couple us
10
Loved the room and the staff
Pros:

Great breakfast and great staff

Cons:

Everything was awesome

2026-05-21 via Nuitee
J
Jacob couple us
10
Perfect hotel
Pros:

Better than what I expected

2026-05-20 via Nuitee
S
Susan French Machiels couple us
8
I was pleasantly surprised. The room was clean and comfortable.
Pros:

Breakfast was a typical continental breakfast found at more upscale hotels...waffles, biscuits and gravy, eggs, yogurt, juice, fruit and breads. Very nice and good coffee!!!
Please remember this is a budget hotel. The room is sparce, but very clean. The bathroom looked to be new. Water pressure is not very good...just don't wash your hair ladies!! There is a coffee machine, microwave, refrigerator, and tv. Air conditioning worked well. All that is needed for one or two nights.

Cons:

The mattress was very soft! However, I still slept well.

2026-05-19 via Nuitee
L
Lougens solo_traveller us
9
2026-05-18 via Nuitee
E
Eric couple us
8
2026-05-18 via Nuitee
L
Latissia couple us
2
Cute Spot! But dirty room, rude staff
Pros:

I like that the property overall was clean, small and quiet. I thought that the renovations looked amazing and they really did a good job of creating a warm environment. I also liked that the price was affordable for such awesome accommodations.

Cons:

My room seemed dirty, it had a horrible smell to it, and when I went to use the AC, there was some type of substance that came out and caused me a lot of respiratory problems. My eyes were watering I could not breathe, and I started sneezing and coughing really badly. Additionally, there were dead bugs in the shower and it did not feel clean to me. I asked the nice gentleman if I could switch rooms and he kindly obliged.

The new room was awesome, but I was still so affected from the previous room that I could not sleep. So I was up at 5 AM and decided to leave, but by that time there was a new associate there who was rude to me as I was checking out at 5 AM. She wrote her eyes at me and asked me “What do you want“? She was extremely rude for no reason, considering I had not even spoken to her yet.

I will probably never come here again. Mainly because of that young lady who was so rude and unprofessional.

2026-05-18 via Nuitee
M
Monica couple us
10
2026-05-17 via Nuitee
A
Adrian solo_traveller us
10
Pros:

Location. Cleanliness and management

2026-05-15 via Nuitee
S
Sabrina solo_traveller us
10
2026-05-13 via Nuitee
R
Robert couple us
8
We rested well. The hotel served us for what we needed.
Pros:

Although the building itself is dated, the upgrades and improvements in the rooms were well noted. The accommodations rivaled any new facility I have been in recently. The breakfast service was good with a good selection.

Cons:

We were disappointed that the mattress was thin and seemed to be only foam rubber. The room had a stale odor when we arrived (probably from not being used recently). There was no directory service information available - where to find ice, etc.

2026-05-11 via Nuitee
E
Elizabeth extended_group us
1
2026-05-11 via Nuitee