Hotel Brisas Bacalar

Hotels
Rotamundos
8.9 (113 reviews)
calle 38 Manzana 6 Lote 12 entre av 19-A y 19-B , Bacalar , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Safety deposit box
Face masks for guests available
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Japanese garden
Covered parking

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Small parking space
Wifi issues

Categories

Cleanliness
8.76
The room was very clean and comfortable.
Service
9.43
Excellent attention from staff, very friendly.
Location
8.57
Close to bus terminal, but a bit far from the city center.
Room Quality
8.62
The room was comfortable with amenities like Netflix.
Amenities
8.85
Good amenities, but some requests were not fully met.
Value for Money
9.01
Fair pricing considering the services provided.
Food and Beverage
8.76
No specific mention, but standard quality for this hotel tier.
Overall Experience
9.23
A very enjoyable and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 13:19

Property Description

Luxurious Accommodation: Hotel Maalob Che Bacalar by Rotamundos offers a 4-star stay in Bacalar with beautifully designed air-conditioned rooms and free WiFi. Each room features a private bathroom and a wardrobe for your convenience.

Personalized Service: Our bilingual staff is fluent in English and Spanish, ready to assist you with valuable tips and information about the area at the reception. Feel at home with our warm and welcoming service throughout your stay.

Convenient Location: Situated just 35 km from Chetumal International Airport, Hotel Maalob Che Bacalar by Rotamundos provides easy access for travelers. Explore the stunning attractions of Bacalar with ease from our well-located property.

Experience comfort and convenience at Hotel Maalob Che Bacalar by Rotamundos. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 113 reviews
Cleanliness: 8.76
Service: 9.43
Location: 8.57
Room Quality: 8.62
Amenities: 8.85
Value for Money: 9.01
Food and Beverage: 8.76
Overall Experience: 9.23
J
Javier couple de
7
2026-02-14 via Nuitee
C
claasen family_with_children mx
10
Een schoon , rustig en comfortabele plek
Pros:

Rustig , schoon , comfortabel

2026-02-13 via Nuitee
T
Tomasz couple pl
10
Pros:

Położenie hotelu,dobra baza wypadowa.Okolica cicha blisko autobusy ADO. Generalnie super hotel.

2026-02-08 via Nuitee
M
Manon family_with_children nl
5
Not recommended
Pros:

The location was close to the bus station. The staff welcoming us was friendly and the room had a good size.

Cons:

The curtains did not have full length so a lot of light came to the windows. There was a bad smell from the bathroom which was also quite small. There was a lot of noise during the night starting at 2.30 until the morning, sounded like a washing machine or something similar. Also the ventilator and AC made a lot of noise so no option to leave them on during the night. When we arrived at 16.30 the room was not yet ready, within 10 minutes it was. Also price was more expensive than booking, explained as taxes but I did see a different price on my booking.

2026-01-30 via Nuitee
J
Juana family_with_children mx
8
Pros:

La ubicación

Cons:

Nunca salió agua caliente en la regadera.

2025-10-13 via Nuitee
J
Jorge extended_group mx
8
Aire acondicionado
Pros:

El ambiente y la hospitalidad del personal

Cons:

El aire acondicionado, tarda mucho en enfriar y es muy pequeño El mini split para una habitacion de 6 pax

2025-09-29 via Nuitee
G
Grissel Yohana family_with_children mx
10
Pros:

Tranquilidad, comodidad y precio

Cons:

El espacio para estacionamiento

2025-09-17 via Nuitee
M
MARQUEZ extended_group mx
9
Nos encanto y para viajar en familia es muy cómodo y tranquilo
Pros:

Excelente atención por el personal, todos muy amables, nos hicieron recomendaciones de lugares para comer riquísimo, la habitación cuenta con todo lo necesario para una estancia cómoda.

Cons:

Creo que solo faltaría que contara con un frigobar en la habitación para poder tener las bebidas frías y algunas necesidades de mantener medicamentos en frio ya que viajaba con personas mayores que los requerían.

Sin embargo el personal de recepción nos apoyo guardando estos medicamentos en su refri, lo que aprecio mucho.

2025-09-12 via Nuitee
K
Karolina extended_group cz
7
Pros:

It is very nice. The staff is super helpfull.
There is a dog and a cat. Both very friendly, we loved them.

Cons:

The sewage in room 6 smell bad.
WiFi didnt really reach our room, it only worked ouside.

2025-09-07 via Nuitee
I
ilaria1389 family_with_children it
5
Pros:

La vicinanza alla stazione degli autobus

Cons:

La reception non rispettava gli orari di apertura affissi all'ingresso, le biciclette erano inutilizzabili, era lontana dalla città

2025-09-05 via Nuitee
G
Guillem family_with_children es
9
Pros:

El personal és molt amable i han atès en tot moment, inclús de nit a través del whastapp.El recinte de l'hotel és molt bonic i es respira molta calma. És un petit oasis a Bacalar.

Cons:

Potser no és a la zona més propera a la costa de la llacuna però s'arriba bé a tot arreu amb cotxe o bicicleta.

2025-09-03 via Nuitee
F
Francesco extended_group it
7
2025-09-02 via Nuitee
Q
Quintal couple mx
8
Un mal sabor de boca...
Pros:

La habitación fue muy cómoda y limpia. Cuenta con varios servicios de tv con netxflix, ventilador, aire acondicionado y agua caliente.

Cons:

Por alguna situación ajena ami, nos quedamos atrapados más de 2 horas en el tráfico sin señal para comunicarnos por un accidente de tráfico, por lo cual llegamos más tarde para ingresar y nos cobraron 150 pesos adicionales por levantar a la recepcionista para abrirnos la puerta y dejarnos pasar. No recuerdo haber leído alguna especificación sobre el tema.

2025-09-01 via Nuitee
B
Baxin Baxin family_with_children mx
10
2025-08-25 via Nuitee
H
Hillary family_with_children nl
7
Prima verblijf gehad
Pros:

Locatie dicht bij het centrum alles met paar minuten te bereiken met de auto.

Cons:

Aanhoudend rioollucht in badkamer.

2025-08-23 via Nuitee
O
Oseguera couple mx
10
Excelente 👌 servicio
Pros:

Esta muy tranquilo y limpio, el champoo de buena calidad

Cons:

La pantalla de la tv es muy pequeña

2025-08-23 via Nuitee
M
Marco Antonio family_with_children mx
9
Pros:

Esta muy cerca de la terminal de autobuses ! Instalaciones limpias y agradables, la atención del personal es excelente

Cons:

Esta un poco retirado del centro, pero igual llegamos y salimos caminando

2025-08-23 via Nuitee
M
Manolo family_with_children mx
7
Decepcionado del servicio de recepción. (Costos extras)
Pros:

Las instalaciones estaban cómodas y limpias.

Cons:

No es un hotel con recepcion de 24 hrs. Su relación calidad precio es mala, además te hacen un cobro extra si llegas después de las 11 de la noche, dicho costo puede variar entre 150 y 400 pesos mexicanos dependiendo del horario en el que llegues, razón por la cual no lo recomiendo. No lo informan en condiciones del serviciones en la plataforma de Booking, considerar esto si llegaras posterior a las 11 de la noche.

2025-08-22 via Nuitee
M
mercedes leticia extended_group mx
9
Pros:

La naturaleza

Cons:

Había un charco de agua afuera del hotel porque había llovido mucho.

2025-08-18 via Nuitee
R
ROBERTOCAMARILO couple mx
9
todo bien gracias
Pros:

todo bien gracias

Cons:

todo bien gracias

2025-08-14 via Nuitee