OYO Hotel Emperador, Oaxaca

Hotels
•
OYO Rooms
5.7 (630 reviews)
Diaz Ordaz, 408 Colonia Centro , Oaxaca City , mx

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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Inadequate room quality
Lack of amenities

Categories

Cleanliness
3.19
Numerous reviews highlight unclean rooms and issues with bathrooms, indicating poor cleanliness.
Service
7.66
Some mentions of lack of quality but a few positive notes about staff attention.
Location
8.7
Frequent praise for the hotel's convenient location, near key attractions.
Room Quality
4.65
Negative comments about room size and condition, suggesting subpar room quality.
Amenities
4.18
Lack of amenities reported, with issues related to bedding and bathroom facilities.
Value for Money
6.14
Some reviews mention pricing being low but not worth it compared to quality.
Food and Beverage
5.89
Not mentioned in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
5.16
Overall dissatisfaction with the hotel as reflected in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:56

Property Description

Convenient Location in Historic Oaxaca

Located just 3 blocks from Zócalo Square, OYO Hotel Emperador offers a comfortable stay in the heart of the historic centre of Oaxaca. Explore the city's vibrant culture and attractions with ease.

Functional Rooms with Essential Amenities

Experience a cozy stay in the functional rooms at OYO Hotel Emperador. Each room is equipped with free Wi-Fi, a fan, and a private bathroom, ensuring a comfortable and convenient stay. Some rooms even feature a TV for your entertainment.

Explore Local Markets and Landmarks

Immerse yourself in the local culture by visiting the nearby Nuestra Señora de la Soledad Basilica and exploring the city's main markets just 2 blocks away. Discover local crafts and regional foods, adding a touch of authenticity to your Oaxacan experience.

Experience the charm of Oaxaca at OYO Hotel Emperador - Book your stay now!

Important information:

The nightly service charge is nonrefundable and will be charged any time after the reservation is created.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 630 reviews
Cleanliness: 3.19
Service: 7.66
Location: 8.7
Room Quality: 4.65
Amenities: 4.18
Value for Money: 6.14
Food and Beverage: 5.89
Overall Experience: 5.16
M
Merino • family_with_children • mx
7
2026-03-02 • via Nuitee
H
Hector • family_with_children • mx
1
Pros:

Horrible experiencia

2026-03-02 • via Nuitee
R
Rios • family_with_children • mx
5
Pros:

La ubicación

Cons:

De el lavabo se tiraba el agua cuando le abrías y los colchones se sentían los resortes

2026-03-01 • via Nuitee
A
Alexandre • family_with_children • fr
6
2026-02-28 • via Nuitee
A
Adam • couple • gb
1
It was such a disgusting experience that I struggle to think of how the stay could’ve possibly been any worse.
Pros:

You can sleep there. They surprisingly have a good pillow per bed.

Cons:

Where do I start? The WORST hotel stay I’ve ever experienced. Rude and not particularly helpful receptionists. They handed us two face clothes as “towels” for us that were made of synthetic so may as well have been waterproof. When we asked for more towels, they gave us some proper sized towels that had red stains on one towel and white stains on the other. Use your imagination for what those stains could be but that is disgusting. We actually had a tv in the room but was never handed a remote. The hotel is a complete scam. Any images you see online are either fake or and exceptionally cleaned room and I have the images to back it up. The “hotel” itself looks like the inside of a prison. The hallway doesn’t light up and is always dark throughout the day, however, is lit at 11am/12 midnight. The walls may appear thick but we can hear the loud families next door clear as day. The bed was very hard, but had a good pillow. The decor is worse than some prison cells. They have a metal door and draws very much like a prison. They’re is a huge lack of sockets to power anything. The rook was absolutely filthy and looked like it hadn’t been cleaned in months. One night we came back to see baby cockroaches crawling around the room, despite us keeping our belongings clean and having no exposed food even in the bin. Disgraceful! We wore ear buds to avoid them climbing in our ears and had two horrific nights sleep. The shower is unable to be hot and the bathroom is infested in mould. This is genuinely a health risk to breathe that air in. My friend jokingly said but is right that the cracked window actually helps with the bathrooms ventilation a little bit. We were given no amenities whatsoever either. The hotel itself is far too open as we’ve seen sketchy homeless people enter the hotel and disturb us in the lobby area so security is clearly terrible as we were completely exposed there inside the hotel.

2026-02-27 • via Nuitee
R
Rodriguez • couple • mx
9
Básicamente para dormir pero todo roto
Pros:

Ubicación

Cons:

Está muy viejo todo, colchas rotas

2026-02-26 • via Nuitee
D
Diana • couple • mx
1
Pésimo ni siquiera pudimos pasar la noche ahí de lo mal que está deberían de subir fotos reales
Cons:

Nada no es nada de lo que tienen en las fotos , todo sucio , viejooo , deberían de poner las fotos reales para que no sigan engañando a las personas

2026-02-26 • via Nuitee
V
Victor • family_with_children • mx
7
2026-02-22 • via Nuitee
S
Santana • family_with_children • mx
6
2026-01-31 • via Nuitee
E
Eduardo • family_with_children • mx
1
Insalubre
Pros:

Únicamente la ubicación

Cons:

Habitaciones húmedas con hongos el baño ni que decir hongos en lavamanos piso paredes techo llaves sabanas manchadas cabellos en el suelo botes de basura rotos y las habitaciones no son como las de la imagen mostrada

2026-01-31 • via Nuitee
S
Santana • family_with_children • mx
6
2026-01-31 • via Nuitee
G
Gricel Maribel • family_with_children • mx
4
2026-01-27 • via Nuitee
J
J. Santos • family_with_children • mx
8
En el hotel Emperador es como si recargaras pila para seguir disfrutando de ese Hermoso lugar que es
Pros:

No me enteré del desayuno! Me gustó mucho la cercanía al centro

2026-01-23 • via Nuitee
F
Francisco • couple • mx
1
2026-01-21 • via Nuitee
M
Mario • family_with_children • mx
2
No agradable en el hotel
Pros:

Nada .., ..tal vez si está barato, pero el baño está demasiado sucio las paredes.

Cons:

Las paredes de los baños están demasiado sucios.no tenía para pago con targeta

2026-01-20 • via Nuitee
L
Lucia • family_with_children • us
10
2026-01-19 • via Nuitee
A
Alberto • solo_traveller • mx
7
Pros:

Mejoren su calidad no es mal hotel solo q lo están dejando caer

2026-01-17 • via Nuitee
J
Jose • solo_traveller • us
10
2026-01-10 • via Nuitee
Y
Yeymy • family_with_children • mx
4
2026-01-05 • via Nuitee
A
Alejandra • couple • mx
1
Pésimo sucio
Pros:

Nada

Cons:

Instalaciones pésimas muy sucio nada que ver con las fotos

2026-01-05 • via Nuitee