Tom's Court Hotel

Hotels
Independent
8.8 (114 reviews)
338 King William St, Adelaide, South Australia, 5000 , Adelaide , AU

Pets allowed

Facilities

Free WiFi
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Parking (limited spaces)
Offsite parking reservations required
Food and water bowls
Litter box
Dog exercise area
See all facilities

Review Highlights

Pros:
Quiet
Good location
Clean rooms
Friendly staff
Cons:
Deceptive listing practices
Noise disturbances
Delayed response on deposit refund

Categories

Cleanliness
8.34
Reviews indicated clean rooms, but inconsistency in service impacted perception.
Service
8.81
Service was friendly but inconsistent, particularly regarding issue resolution.
Location
9.35
Positive feedback about the hotel's great location.
Room Quality
8.8
Rooms were described as nice and clean, though issues arose with room booking.
Amenities
9.13
Standard amenities were provided, met expectations.
Value for Money
8.29
Mixed feelings due to extra charges for room services.
Food and Beverage
8.84
Not specifically mentioned, assumed to be standard.
Overall Experience
8.81
Overall enjoyment noted despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:57

Property Description

Convenient Amenities: Stay connected with complimentary wireless internet and enjoy quick snacks from the vending machine.

Dining Experience: Visit Café #12 for a delightful meal or grab a quick bite at the on-site coffee shop.

Featured Amenities: Benefit from services like dry cleaning, a safe deposit box, and an elevator for your convenience.

Make yourself at home in one of the 71 guestrooms featuring microwaves and Smart televisions. Unwind on a pillowtop bed with premium bedding, stay entertained with cable programming, and freshen up in the private bathroom with complimentary toiletries.

Immerse yourself in the heart of Adelaide's attractions, staying within walking distance to Adelaide Central Market and Rundle Mall. Book your stay at Tom's Court Hotel for a memorable Adelaide experience.

Important information:

  • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 66

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 114 reviews
Cleanliness: 8.34
Service: 8.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.13
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
Y
Yeruham partner
8
Pros:

there were insect bites due to pets

2025-10-03 via Nuitee
C
Colin family
10
Pros:

Quiet,good location

2025-09-20 via Nuitee
G
Gill family
10
Pros:

Excellent reception, clean rooms great location

2025-09-10 via Nuitee
V
Verified traveler
10
Pros:

Good location and friendly staff

2025-09-08 via Nuitee
J
Jo
8
Pros:

Nice clean room with a balcony

2025-09-03 via Nuitee
C
CoastalShade Friends getaway Geelong, City of Greater Geelong, Victoria
2
Deceptive listing (was not allowed to use one of the 2 beds in the room I booked without paying extra).
Pros:

Full disclosure, I did not stay here ultimately because of their deceptive listing of a room that I had booked and poor subsequent handling of the issue.

I booked a Deluxe King Room for 5 nights. This room was listed as having 1 king bed and 1 sofa bed (yes that is 2 beds in total), so I booked for 2 travellers. I was then told that I would be charged an additional $40/night for the privilege of using the sofa bed already in the room. After speaking to 2 different representatives, I was told there was no way management would let me use the sofa bed if I did not pay said surcharge. Well, I hope management enjoys following their rules to the detriment of all common sense, they must enjoy it a lot more than providing a basic level of hospitality!

If a room that you book has 2 beds clearly stated on the listing, you reasonably expect that you can actually use both beds during your stay (without paying a surcharge!).

2025-09-01 via Tripadvisor
D
Daniel family
2
Pros:

Sleeplessness night experienced due to an unknown noise coming from the wall or ceiling. Upon arrival in the room, the television was on with an audio stream playing. Didn't really notice any noise at this time possibly due to the television being on, was it conveniently put on? Went out for the night and returned later after Reception desk had closed. Immediately upon entering the room the noise was evident. In an effort to eliminate the noise we turned off the air conditioner and also checked the fridge. Still the noise was persistent. As it was late and nobody available to report the issue to, we went to bed. The noise would get lower but always returned. No sleep was had. In the morning upon checking out we reported the noise and our severe lack of sleep to the reception staff member who really didn't seem interested and simply said we'll look into it. No sorry or offer of anything for our lack of sleep. After two days no response from the hotel about the issue. We have stayed at the hotel many times and never had an issue, very disappointed.

2025-08-25 via Nuitee
S
Sammy
10
Pros:

Will definitely stay here again.
Clean, quick and easy great value .

2025-08-18 via Nuitee
H
Hoang
10
Pros:

Clean. Near ce tral.

2025-08-11 via Nuitee
T
Tim
8
Pros:

Room was nice clean and i was happy with what I got.

2025-08-08 via Nuitee
R
Robin family
8
Pros:

Very comfortable room in great spot

2025-08-03 via Nuitee
L
Lauren family
10
Pros:

Thoroughly enjoyed our stay at Tom’s Court! Highly recommend. Staff are super friendly & welcoming. Looking forward to coming back!

2025-08-03 via Nuitee
S
Stephen
8
Pros:

Clean and well maintained, I'm only fault would be to have a king bed instead of a queen for the size of the room.

2025-07-23 via Nuitee
D
Devon
4
Pros:

Nice clean room in a great location. Understaffed so there was always a wait at reception while i was there. I enjoyed my stay, however I have yet to receive my $100 deposit refund from three weeks ago. Messaged the hotel last week and did not receive a response. For that reason, I can only give 2 stars

2025-07-23 via Nuitee
M
Melissa
8
Convenient and affordable
Pros:

Very well priced. Convenient

2025-07-05 via Nuitee
J
Jonathan
10
Pros:

Overall good hotel room with decent amenities. Walking distance to cbd and some good local restaurants and pubs around. Friendly staff

2025-06-23 via Nuitee
N
Ngoc
6
Pros:

Just an average hotel over all!

2025-06-16 via Nuitee
J
James
10
Pros:

I will return for my next Adelaide trip. Modern, clean, spacious, quiet. Great location 2 minute walk to the tram or bus stop. Highly recommended.

2025-06-02 via Nuitee
C
Christina
8
Pros:

Good location and comfortable stay

2025-05-30 via Nuitee
K
Kylie family
10
Pros:

.

2025-04-19 via Nuitee