Hyatt House Louisville East

Hotels
•
Hyatt House
9.4 (600 reviews)
9315 Leesgate Road , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Nice amenities
Cons:
Cleanliness issues
Food quality inconsistencies

Categories

Cleanliness
8.39
Mixed reviews on cleanliness, including negative feedback on shower and overall room condition.
Service
9.99
Consistently positive experiences regarding staff friendliness and customer service.
Location
9.9
Positive mentions of location convenience and accessibility.
Room Quality
8.85
Varied opinions on room comfort, with some concerns regarding HVAC and furnishings.
Amenities
9.88
General satisfaction with amenities offered, though some comments on food quality.
Value for Money
9.34
Overall value met expectations, despite some concerns on additional charges.
Food and Beverage
8.89
Breakfast presentation praised, but quality of food left room for improvement.
Overall Experience
9.99
Generally very positive experiences shared, with various praises for stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:23

Property Description

Central Location
Located just 15 km from popular attractions like Louisville Mega Cavern and Louisville Zoo, Hyatt House Louisville East offers convenience and easy access to key destinations in the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi and private bathrooms. Some rooms even come with a kitchenette, perfect for longer stays. Relax and unwind with a TV and complimentary toiletries provided in every guest room.

Exceptional Service
With a fitness centre, bar, and barbecue facilities on-site, guests can stay active and entertained throughout their stay. The attentive staff at the reception are always ready to assist with any inquiries, ensuring a seamless and enjoyable experience.

Book your stay at Hyatt House Louisville East for a memorable and hassle-free trip to Louisville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 600 reviews
Cleanliness: 8.39
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.99
S
Shenk • solo_traveller • us
10
2026-05-20 • via Nuitee
C
CARLA • couple • us
9
Place was hard to find, but the accommodations were worth finding.
Pros:

The food was awesome. Our room was spacious. Loved the kitchenette and lounge area! The bed was very comfortable. Loved that the TV rotated from bed area to the couch area. Staff was very understanding and helpful for handicapped travelers.

Cons:

Better directions on using the shower. Not enough good handicap parking spaces. To short of a stay. We loved the room and wished we could stay longer.

2026-05-18 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

Very comfortable and clean property with a professional staff. Very welcoming

2026-05-16 • via Nuitee
T
Tabitha • family_with_children • us
10
Pros:

Very clean and close to restaurant

Cons:

Nothing

2026-05-11 • via Nuitee
K
Kirsten • extended_group • us
10
Pros:

Very big rooms and the breakfast was great

Cons:

The fan did not stay on in the room

2026-04-26 • via Nuitee
J
Jennifer • couple • us
10
Definitely would stay here again
2026-04-24 • via Nuitee
K
Kelly • solo_traveller • us
10
Pros:

Location and staff

Cons:

N/ A

2026-04-21 • via Nuitee
R
Raquel • family_with_children • us
8
2026-04-19 • via Nuitee
B
BXT49 • Couples • North Port, Florida
10
Great stay
Pros:

Large, clean, comfortable corner room with separate sleeping area and kitchenette. Plenty of outlets to charge devices, friendly staff, on site bar with food available.

2026-04-18 • via Tripadvisor
E
Eric • couple • us
10
2026-04-18 • via Nuitee
J
Jamya • couple • us
10
2026-04-17 • via Nuitee
M
michellewP7992DL • NONE
10
Would Recommend
Pros:

Staff was friendly. Got a free upgrade to a 1 bedroom king suite. Room was clean. Kitchen area in room was nice and big. Bed and sleeper sofa were comfortable.

2026-04-15 • via Tripadvisor
J
Joy • couple • us
10
2026-04-14 • via Nuitee
J
Joy • couple • us
10
Pros:

Clean! Friendly staff and great breakfast. :)

Cons:

Nothing

2026-04-14 • via Nuitee
T
Tegwyn • couple • us
10
Pros:

Breakfast had a good variety. The bathroom was large and shower was very easy to get in and out.

2026-04-06 • via Nuitee
R
Raquel • family_with_children • us
9
2026-04-06 • via Nuitee
L
Linda • couple • us
8
Good location at an affordable price.
Pros:

The hotel was conveniently located to restaurants, sites and downtown Louisville. Nicely lit parking lot. The cleanliness of the room was very much appreciated. Good selection at breakfast. Blackout shades in the room were great.

Cons:

The beds were too soft for our liking. The hallway had a strong smell of weed. Breakfast area can get tight when the hotel is crowded. The couch was a bit uncomfortable as the cushions were soft, probably due to it being an open up sofa.

2026-04-01 • via Nuitee
1
134darylj • Business • Princeton, Indiana
10
Great hotel
Pros:

Great hotel and location. Breakfast is fantastic and rooms are nicely appointed. My number one choice whenever traveling through Louisville.

2026-03-31 • via Tripadvisor
S
Scott • couple • us
10
2026-03-27 • via Nuitee
Z
Z7489KTjennyb • NONE • Massillon, Ohio
10
An Excellent Choice
Pros:

This is a newer hotel and excellent in every way: comfort, cleanliness, attentive staff, good breakfast, walkable area and very quiet. It’s close to a main thoroughfare, but not right on it. There are several restaurants close by and we enjoyed being able to walk to a near by Chipotle’s for lunch. We thoroughly enjoyed our stay here and will return whenever we are in the area.

2026-03-24 • via Tripadvisor