Hyatt House Louisville East

Hotels
•
Hyatt House
9.4 (575 reviews)
9315 Leesgate Road , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Nice amenities
Cons:
Cleanliness issues
Food quality inconsistencies

Categories

Cleanliness
8.39
Mixed reviews on cleanliness, including negative feedback on shower and overall room condition.
Service
9.99
Consistently positive experiences regarding staff friendliness and customer service.
Location
9.9
Positive mentions of location convenience and accessibility.
Room Quality
8.85
Varied opinions on room comfort, with some concerns regarding HVAC and furnishings.
Amenities
9.88
General satisfaction with amenities offered, though some comments on food quality.
Value for Money
9.34
Overall value met expectations, despite some concerns on additional charges.
Food and Beverage
8.89
Breakfast presentation praised, but quality of food left room for improvement.
Overall Experience
9.99
Generally very positive experiences shared, with various praises for stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:23

Property Description

Central Location
Located just 15 km from popular attractions like Louisville Mega Cavern and Louisville Zoo, Hyatt House Louisville East offers convenience and easy access to key destinations in the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi and private bathrooms. Some rooms even come with a kitchenette, perfect for longer stays. Relax and unwind with a TV and complimentary toiletries provided in every guest room.

Exceptional Service
With a fitness centre, bar, and barbecue facilities on-site, guests can stay active and entertained throughout their stay. The attentive staff at the reception are always ready to assist with any inquiries, ensuring a seamless and enjoyable experience.

Book your stay at Hyatt House Louisville East for a memorable and hassle-free trip to Louisville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 575 reviews
Cleanliness: 8.39
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.99
E
Eric • couple • us
10
2026-04-18 • via Nuitee
J
Jamya • couple • us
10
2026-04-17 • via Nuitee
J
Joy • couple • us
10
Pros:

Clean! Friendly staff and great breakfast. :)

Cons:

Nothing

2026-04-14 • via Nuitee
J
Joy • couple • us
10
2026-04-14 • via Nuitee
T
Tegwyn • couple • us
10
Pros:

Breakfast had a good variety. The bathroom was large and shower was very easy to get in and out.

2026-04-06 • via Nuitee
R
Raquel • family_with_children • us
9
2026-04-06 • via Nuitee
L
Linda • couple • us
8
Good location at an affordable price.
Pros:

The hotel was conveniently located to restaurants, sites and downtown Louisville. Nicely lit parking lot. The cleanliness of the room was very much appreciated. Good selection at breakfast. Blackout shades in the room were great.

Cons:

The beds were too soft for our liking. The hallway had a strong smell of weed. Breakfast area can get tight when the hotel is crowded. The couch was a bit uncomfortable as the cushions were soft, probably due to it being an open up sofa.

2026-04-01 • via Nuitee
S
Scott • couple • us
10
2026-03-27 • via Nuitee
A
AKIM • solo_traveller • mx
2
スタッフの指導を求める。
Pros:

朝食はGOOD

Cons:

スタッフの態度。後払いで領収書をプリントしてくれと頼んでもメールで送られてくるというが全く送られてこない。

2026-03-17 • via Nuitee
M
Mike • family_with_children • us
10
Great overall experience!
Pros:

Good breakfast with made to order omelet's and pancake's. Plenty of options. We got a free banana pudding bar when we were back in the evening, it was great. Nice bar or seating to hang out and even some outdoor seating by the fireplace with a grill if needed. Great overall experience!

2026-03-09 • via Nuitee
T
Tracie • couple • us
10
2026-03-07 • via Nuitee
S
Sarah • extended_group • us
10
2026-03-02 • via Nuitee
C
Christine • extended_group • us
10
2026-02-08 • via Nuitee
J
Jade • family_with_children • us
8
2026-01-31 • via Nuitee
C
Chiara • family_with_children • us
7
A little disappointing initially but then got better with time
Pros:

In a great location close to the highway and shopping

Cons:

On initial check in our room was not clean and we did have to change rooms. The room they offered was an upgrade but didn’t have enough beds and the pull out couch was not comfortable so we all shared the one bed (2 adults and a child)

2026-01-28 • via Nuitee
J
James • couple • us
9
2026-01-21 • via Nuitee
W
William • family_with_children • us
9
2026-01-19 • via Nuitee
A
Ashley • family_with_children • us
9
Pros:

Breakfast was amazing, rooms were spacious. Loved the rotating tv for couch or bed and the kitchen. Really made the most of the space. The shower was great and didn’t get water all over the floor. Also loved the island and was able to work there.

2026-01-19 • via Nuitee
S
Sara • family_with_children • us
9
Pros:

The beds were so comfortable! And the staff were so warm and welcoming to my dog, they even gave her a treat upon arrival.

Cons:

There was a huge gap between the bathroom door and the wall. You could see into and out of the bathroom when the sliding door was shut. This was I'll designed.

2026-01-14 • via Nuitee
J
Joy • couple • us
10
2026-01-14 • via Nuitee