Alpenhotel Schlüssel

Hotels
9.5 (219 reviews)
Gotthardstrasse 30 , Andermatt , ch

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great central location
Delicious breakfast options
Cons:
Some staff perceived as odd
Parking noise noted by a guest

Categories

Cleanliness
9.39
Overall sentiment is positive, with multiple mentions of clean rooms and spotless bathrooms.
Service
9.86
Many reviews highlight the friendly and helpful staff.
Location
9.9
Numerous positive comments regarding the hotel's central and convenient location.
Room Quality
9.35
Guests appreciate the spacious and modern rooms.
Amenities
9.38
Amenities like breakfast and parking received favorable mentions.
Value for Money
8.84
Some comments noted high prices, but the quality justifies the cost.
Food and Beverage
9.39
Positive feedback about breakfast offerings and quality.
Overall Experience
9.86
Guests express overall satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:33

Property Description

Central Location and Stunning Views
The Alpenhotel Schlüssel is ideally situated just a short stroll away from Andermatt Train Station and the Gemsstock ski lifts. With free Wi-Fi, balconies in every room, and breathtaking mountain views of the high Alpine Ursern Valley, this hotel is a perfect retreat for nature enthusiasts and adventure seekers alike.

Comfortable Rooms and Modern Amenities
Each room at the Alpenhotel Schlüssel is thoughtfully equipped with a flat-screen satellite TV and a private bathroom, ensuring a comfortable stay for guests. The option for interconnected rooms provides convenience for families or larger groups looking to stay together.

Delicious Buffet Breakfast
Start your day off right with a delicious buffet breakfast served at the hotel every morning. Enjoy a variety of fresh and tasty options to fuel up before hitting the slopes or exploring the picturesque surroundings.

Experience the beauty of the Swiss Alps at the Alpenhotel Schlüssel - book your stay now for an unforgettable mountain getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 219 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.86
M
Mike • family_with_children • us
8
2026-07-18 • via Nuitee
T
Thierry • extended_group • fr
10
Un excellent hotel à prix correct pour la région
Pros:

Excellent petit déjeuner avec certains produits fait maison (confiture aux abricots valaisans) par ex, du choix en sucrés & salés. Un vrai plaisir tout les matins.

Cons:

Rien, tout c'est bien passés. Chambre avec vue sur le village, rénovée récement avec du matériel de qualité. La présence d'un petit frigo était une bonne surprise, ainsi que le parking en sous-sol

2026-07-17 • via Nuitee
J
James • couple • gb
10
If we come back to Switzerland, will definitely start at this hotel
Pros:

Great location for driving the Swiss passes , lovely and clean , breakfast was brilliant every morning , room was big and bright with a balcony and we had a good safe place to park our cars

Cons:

Nothing , everything was great

2026-07-12 • via Nuitee
B
Bak • family_with_children • ch
9
2026-07-12 • via Nuitee
K
karishma • couple • in
9
We can’t wait to return!
Pros:

Great location and newly furnished rooms. Loved the facilities- simple but fabulous.

2026-07-08 • via Nuitee
F
FangJu • couple • ch
10
下次再來Andermatt會入住同飯店
Pros:

最滿意的是經理非常親切熱情，入住過程順利，也提供了很多實用的建議。

Cons:

教堂的鐘聲稍影響睡眠

2026-07-08 • via Nuitee
P
Peter • couple • ch
10
2026-07-06 • via Nuitee
K
KarinLouise • couple • ch
8
Sehr erholsames WE.
Pros:

Das gesamte Team vom Schlüssel war zuvorkommend, nett, hilfsbereit.
Die Lage perfekt.

Cons:

Nichts

2026-07-06 • via Nuitee
J
Jeffrey • couple • us
10
Andermatt rules
Pros:

I love this hotel. One of my favorite places to stay anywhere

Cons:

Nothing. Great place!

2026-07-06 • via Nuitee
P
Paul • couple • nl
10
Gastvrij, hoffelijk en ontspannen.
Pros:

Eigenaar was zeer gastvrij en behulpzaam. Verwelkomde ons meteen, toen hij ons buiten voor de deur zag staan. Gezellige prater; maakte bij ontbijt altijd even ongedwongen praatje. Was ons ook zeer behulpzaam bij uitstippelen van onze uitstapjes. Hij wees daarbij niet alleen de weg, maar regelde ook meteen de tickets en attendeerde op goedkopere mogelijkheden met de Gästekarte. Een aangename gastheer!

Cons:

Twee kleine minnetjes (dus echt geen tegenvallers):
- Op de kamer kon je wel zelf koffie maken, maar geen thee.
- Dekbed was te dik voor zomerse temperaturen (maar bed zelf was goed)

2026-07-05 • via Nuitee
R
Ronald • extended_group • gb
1
Unhappy
Pros:

Location

Cons:

No way to charge my equipment
No inhouse bfast
Reception was small and unimpressive
Room was expensive for what was offered

2026-07-05 • via Nuitee
L
Lenka • couple • cz
10
Pros:

Lokalita hotelu naprosto perfektní. Přímo u hotelu COOP. Motorku jsme mohli parkovat v podzemních garážích, kde byl příjemný vzduch. Pokoj krásný, velký, koupelna také pěkná. Na pokoji skleničky, lednička, malý kávovar na kapsle. Snídaně luxusní a ochotný a přátelský personál. Moc se nám v tomto hotýlku líbilo. Určitě bych se na toto místo ještě někdy ráda vrátila. A snídaně jsou už od sedmi, což je pro nás ranní cestovatele veliké plus.

2026-07-04 • via Nuitee
A
Anthony • extended_group • gb
10
2026-06-29 • via Nuitee
E
Emanuel • couple • de
10
Top Aufenthalt, komme auf jeden Fall wieder
Pros:

Es hat an überhaupt nichts gefehlt.
Das Frühstück war besonders lecker.

Cons:

Nichts

2026-06-27 • via Nuitee
P
Pere74 • solo_traveller • es
10
2026-06-26 • via Nuitee
R
Robert • solo_traveller • de
10
Komme gerne wieder
Pros:

Die Lage, vollständig renoviert, Top Inhaber der sich um das Wohl der Gäste kümmert

Cons:

Nichts

2026-06-25 • via Nuitee
D
Dibbe • extended_group • nl
9
Lekker onbezorgd door prima kamer en verzorging.
Pros:

De ligging van het hotel en de zeer gastvrije en informele sfeer. Een prima gastheer.

Cons:

Eigenlijk niets. Wat een meer dan prima hotel met een meer dan prima gastheer. Een klein probleempje met het ontbijt. Als je iets later kwam was niet alles meer aanwezig en ook niet bijgevuld. Bijvoorbeeld het brood (de boterhammen). Wel altijd nog bolletjes en afgebakken croissants. Het beleg had wat gevarieerder gemogen. Op zich prima ontbijt.

2026-06-20 • via Nuitee
N
Nebiker • solo_traveller • ch
10
2026-06-18 • via Nuitee
R
Robert • couple • de
9
Für uns die erste Wahl in Andermatt.
Pros:

Mittlerweile waren wir zum zweiten Mal zu Gast und wir fühlen uns hier richtig wohl. Die Zimmer und die Ausstattung sind top. Das Frühstück ist sehr gut und lässt keine Wünsche offen. Die Kommunikation mit dem Besitzer, insbesondere sein Tipp für das Mittagessen war sehr hilfreich, vielen Dank dafür. Besonders wichtig für uns ist der perfekte Parkplatz direkt beim Hotel.

Cons:

Alles perfekt.

2026-06-15 • via Nuitee
S
Svein • solo_traveller • no
7
Pros:

-Betjeningen
-Sengen
-Mulighet til å parkere i garasje

2026-06-15 • via Nuitee