TownePlace Suites by Marriott Houston Hobby Airport

Hotels
•
TownePlace Suites by Marriott
8.4 (726 reviews)
9101 Gulf Freeway , Houston , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Noise from the highway

Categories

Cleanliness
7.8
Several reviews indicated issues with cleanliness, including stains on carpets and limited room cleaning.
Service
8.9
Many reviews praised the staff for being friendly and helpful.
Location
8.6
Location was frequently noted as convenient and favorable.
Room Quality
8.5
Overall, guests found the rooms spacious, comfortable, and well-equipped.
Amenities
8.4
Amenities were generally satisfactory, though some guests noted shortcomings.
Value for Money
8.5
Most reviews indicated good value for money given the hotel's quality.
Food and Beverage
8
Food and beverage services were not explicitly mentioned, assigning standard quality.
Overall Experience
8.5
In general, guests expressed positive overall experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:51

Property Description

Convenient Location
Situated just 13 km from the University of Houston, TownePlace Suites by Marriott Houston Hobby Airport offers a prime location for both business and leisure travelers. The hotel's proximity to Houston Toyota Center and William P. Hobby Airport makes it an ideal choice for guests looking to explore the city with ease.

Modern Amenities
Guests can enjoy a range of modern amenities during their stay, including free bikes, a shared lounge, barbecue facilities, and an outdoor pool. The 3-star hotel also features selected rooms with a kitchenette, perfect for those seeking a home-away-from-home experience.

Relaxing Environment
Unwind on the sun terrace or take a refreshing dip in the pool, offering a relaxing retreat after a day of sightseeing or business meetings. With free WiFi, a 24-hour front desk, and a business centre, TownePlace Suites ensures a comfortable and convenient stay for all guests.

Book your stay at TownePlace Suites by Marriott Houston Hobby Airport for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 726 reviews
Cleanliness: 7.8
Service: 8.9
Location: 8.6
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
L
Luis Enrique • family_with_children • mx
9
Pros:

Ubicacion

Cons:

Trato de algunas personas

2026-04-10 • via Nuitee
T
Taylor • extended_group • us
10
2026-04-02 • via Nuitee
R
Rodrigo • couple • us
3
Affordable but not worth it.
Pros:

There was dish soap to wash the dirty dishes that were in the room upon checking in. Bed was decent.

Cons:

Floors are carpet and definitely need a good steam clean throughout the property. No hot water later in day. Was told to run the water for a while and after having it run for 5-10 minutes still nothing changed. Wake up bright and early if you want to take a warm shower. Grabbed a mug to use and it was dirty. Hate that you could hear EVERYTHING around you!

2026-03-30 • via Nuitee
O
Orlando • family_with_children • us
5
Customer service great but when something is not working like the toilet that should’ve been fixed
Pros:

The great customer service

Cons:

The toilet stop working the sink drawer fell down tv didnt work by the sofa and they didn’t have the stuff for the sofa sleeper had to keep going to the front desk for items tissue Kleenex towels covers pillows etc

2026-03-29 • via Nuitee
D
Deidre • couple • us
1
Worst hotel experience EVER!!
Pros:

The breakfast was the only good thing about this property.

Cons:

There are so many. The room was horrible! The smell was unbelievable and smacked you in the face every time you opened the door. From the floor to the furnishings, everything was dirty and had me questioning the cleanliness. The bed looked like someone laid in it, threw a pillow in the middle of the bed and took one pillow.
If I weren’t so exhausted from traveling I would have immediately requested a refund and found another hotel but was dealing with a sick travel mate who couldn’t handle that much moving about.
Then, was not made aware that the pool was not swimmable or “out of service”. It looked like a toxic cesspool!! I couldn’t tell if the pool was frozen, if it was gelatinous, or some type of polymer on top. Never seen anything like that! The pictures don’t even do it justice.
Housekeeping never came to our room the entire stay. Had to go to the front desk to get an extra set of sheets for the couch just to cover up the filthiness and to be able to sit down. Had to go retrieve our own towels.
The room experienced an electrical short and no one ever came to check it out. Had to figure it out on my own after a full 24 hours of limited electricity. After being left on hold for hours the night before when the front desk clerk said they’d “check on it” and stay on hold, eventually had to hang up. Next morning, let the staff know again about the short, they were supposed to send maintenance up in an hour. Ended up staying in the room the whole day, and no one ever came.
I have been a Marriott Bonvoy Member for years and this was the worst stay ever! I’m still in disbelief.

2026-03-28 • via Nuitee
C
Christopher • couple • us
4
2026-03-23 • via Nuitee
D
Dennis • solo_traveller • us
10
2026-03-22 • via Nuitee
Y
Yesenia • couple • us
10
2026-03-21 • via Nuitee
Y
Yasminn • couple • us
10
2026-03-18 • via Nuitee
B
Bryce • couple • us
4
Very unfortunate
Cons:

No hot water for showers

2026-03-17 • via Nuitee
A
Ashley • family_with_children • us
8
2026-03-17 • via Nuitee
S
St. Laurent • solo_traveller • tt
9
In all it was a great and comfortable stay.
Pros:

Everything was great. The location, the breakfast and most importantly, the friend friendliness and professionalism of the staff.

Cons:

The only issue I have is how the showers are designed, the floor and wall gets drenched everytime the shower is used.

2026-03-12 • via Nuitee
C
Christian • extended_group • us
7
2026-03-10 • via Nuitee
K
Korella • extended_group • us
8
2026-03-08 • via Nuitee
B
Barron • couple • us
7
2026-03-08 • via Nuitee
B
Burr • extended_group • us
8
Pros:

Staff was so very kind and heloful...breakfast was above average and we enjoyed ourselves immensely.

2026-03-08 • via Nuitee
T
Tom • family_with_children • us
9
Pros:

We had an early flight and it was 10 minutes from the airport. Very spacious.

2026-03-08 • via Nuitee
P
Paul • family_with_children • us
10
2026-02-26 • via Nuitee
S
Smith • couple • us
8
Andrea was amazing she is so kind and sweet she went beyond and above for us please give her a raise
Pros:

Location

Cons:

The utensils was not fully stock like normally we had to ask pots and cups.

2026-02-23 • via Nuitee
M
Mireya • couple • us
10
2026-02-22 • via Nuitee